TechTarget News - Week of Feb 27, 2011

Konkan Railway’s ERP upgrade

Growing business demands, intermittent changes in laws, and data duplication prompts KRCL to upgrade its ERP system.

Cisco cloud services: Good for partners?

Can channel partners make money with Cisco cloud services? At the Cisco Partner Summit this week, the vendor's executives will tell partners how they can stay relevant in the new cloud era. VARs say they will need a lot of convincing.

Predictive analytics: A shift from traditional BI

Predictive analytics will become necessary to sustain a leadership position and avoid erosion in brand value, market share and profitability

Gmail bug hits 150,000 users

Around 150,000 Gmail account holders were hit by a system glitch at the weekend which reset their accounts, losing e-mails, attachments and Google Chat logs.

London Stock Exchange tackles malware problem

Some parts of the London Stock Exchange website have been exposed to a computer virus after an advert on its website hosted malware.

Mllions affected as Vodafone UK stalls

As many as 3.2 million Vodafone users may have been unable to make calls due to a UK-wide network outage.

Centrica signs £247m deal with HP

Centrica, owner of British Gas, has signed a seven-year $400m (£247) cloud outsourcing deal with HP.

Former Redstone security unit RMS relaunches

RMS IT Security, the former security resale arm of Redstone Managed Solutions which was sold for £1m in an MBO at the end of 2010, has today officially unveiled new brand identity and formally relaunched itself.

Clydesdale Bank error causes six fold increase in complaints

A major computer error discovered in July that meant thousands of customers of Yorkshire and Clydesdale banks faced having to pay more for their mortgages has damaged customer confidence.

Business groups give Chancellor Budget wish list

The budget might still be a month away but the wish list is already being put together as different sectors of the economy voice their concerns that the fragile recovery requires more government support.

Video: Augmented Reality CV can help IT pros stand out

Research from specialist IT recruitment website,, reveals that recruiters are calling for IT professionals to take a different approach to looking for work. Some 88% of recruiters say they often see mistakes on IT jobseeker's CVs, and 46% say they don't think IT jobseekers represent themselves well on traditional paper CVs.

Tablet growth will be at the expense of PC sales

Tablets shows no sign of slowing up and should continue to grow and eat into PC sales over the next couple of years if the predictions from JP Morgan Securities are right.

Azlan offers Avaya installation freebie

Azlan is to provide free installation on Avaya IP Office installations for resellers adding three-year warranty cover at the time of purchase.

Hybrid PfR model right for current climate, says HP

HP may extend its hybrid rebate model beyond April to give hard pressed enterprise hardware and services resellers a clearer view of earnings in these unpredictable times.

InMage introduces cloud recovery as a service

InMage Systems launched its recovery-as-a-service MSP platform, combining a cloud recovery engine, automated virtual machine (VM) provisioning and portal in one suite.

Cisco invests big in British Innovation Gateway

Cisco has promised to invest U.S. $500 million in the British Innovation Gateway, an initiative to connect two areas in East London into a smart community and increase growth in technology incubation.

Nexsan launches denser SAN systems with more MAID

Nexsan rolls out the E series of Fibre Channel and iSCSI SANs, denser versions of its ‘Boy’ and ‘Beast’ systems with an added layer of AutoMaid disk spindown.

US employee accuses Infosys of visa and tax fraud

Offshore outsourcing firm Infosys Technologies is facing tax and visa fraud charges after an employee filed a case against the company last week, according to reports in India.

Google blames software update for Gmail failure

Google has blamed a bug in a storage software update for weekend interruptions to its Gmail service in which thousands of users lost e-mail contacts and folders.

Rackspace streamlines cloud partner experience

Hosting and cloud provider Rackspace has combined four disparate partner programmes into a single global model in a move it claims will streamline the overall partner experience and enable its dealer network to add additional services to their sales mix.

CIO Interview: Robin Johnson, Dell

The global chief information officer at the technology giant talks about the firm's internal IT revamp and the financial and people management challenges along the way.

Spending cuts hit Promethean results

The slowdown in government spending has caught up with interactive whiteboard specialist Promethean World which has seen its profits drop.

Intel finalises £5bn acquisition of McAfee

Intel has confirmed the completion of its $7.7bn (£5bn) acquisition of security software giant McAfee, writes Jenny Williams.

Magirus to slash public sector vBundle costs

Data centre and network distributor Magirus is making plans to capitalise on the end of the public sector financial year on 5 April by offering 50% discounts on its preconfigured vBundle virtualised data centre packages.

Xerox snaps up Canon's largest UK dealer

Xerox has put its hand in its pocket to fund an acquisition of Scottish-headquartered Concept Group to widen its route to SMEs.

Government tries again to control CCTV surveillance

Surveillance camera owners may face tough restrictions on their use following the launch of a government consultation a new code of practice...

Lumison splashes £22m on first acquisition

Infrastructure services outfit Lumison will turn its attentions to acquisition targets in the IT and network services space after forking out £22m for data centre co-location firm Blue Square Data (BSD).

HP overhauls rebate model to lure services partners on board

HP is lowering the barrier to entry for the Services Specialisation programme (SSP) after admitting the Penetration Rate Index (PRI) it used to measure reseller sales did not work for some larger partners and locked out many smaller ones.

Cisco to partners: no competition in the cloud

In a now customary packed opener to its annual Partner Summit, Cisco's bosses have told an audience of over 2,000 channel partners that the vendor will not compete with them in the cloud as it launched a new cloud partner programme.

Migrating to a cloud content management system: pros and cons

Find out what you should consider before moving your enterprise content management system to the cloud, including the potential benefits and downsides of an ECM cloud approach.

VMware shops grapple with VM stall

Users report that ongoing VM stall in vSphere environments mainly arises from interoperability glitches with underlying infrastructure and finger-pointing among vendors.

Did IBM just change the game in private cloud?

A beta program from IBM's Tivoli division may upend the private cloud fight. With Tivoli for VMware, IT shops get an intriguing option for enterprise cloud management.

"Near-shore" expansion of SQS software testing facility in Belfast

Outsourcing testing services to "offshore" sites such as India or China is a popular model for many US or European organizations. However, there's been an increased demand for "near-shore" testing, according to Rob McConnell, SQS Regional Director for Northern Ireland, which has led to the expansion of the Software Quality Systems (SQS) Belfast facility. Get the details in this Q&A between SSQ site editor Yvette Francino and McConnell.

Gaining perspective on health information exchange at HIMSS 2011

Interviews and sessions at HIMSS 2011 reveal that the term health information exchange means different things to different people. No matter the model, the goals are the same.

Cisco cloud strategy emerges: Not another hosted app service

Cisco laid out its cloud strategy here at the Cisco Partner Summit this week, with one very clear message: The company will not be the next Microsoft selling its own hosted applications through armies of resellers.

Using network management tools to catch mistakes of non-engineers

Sometimes the biggest network disasters are caused by non-engineers doing things they shouldn't. Network management tools, including network monitoring, configuration management and network discovery software can help you clean up someone else's mess, as one network engineer can testify.

SAP takes another shot at CRM on-demand

SAP is releasing a new CRM application and says this one will focus on sales users, not management and can succeed where its predecessor failed in replacing in its install base.

Restructuring costs drive Mitel to third quarter loss

Unified communications vendor Mitel has posted a GAAP net loss of $4m, compared to net income of $33.2m this time last year, after being hit by restructuring costs of $7.4m. Non-GAAP income was $8.6m.

Government tech contracts should have more flexibility

A report into the mistakes made by the government when it buys IT has recommended more flexibility in the procurement process and a move away from 'locked down' contracts.

Daisy lays bare distribution ambitions

Newly-formed telecoms distributor Daisy Distribution has set out its ambitions in the sector and moved to put clear water between its own business and that of its parent's other units, Daisy Communications, Wholesale and Servassure.

Shift F7 MD Ognall exits the business

The owner at Surrey-based reseller Shift F7 Garry King has stepped back into the managing director's seat following the "mutual" split with previous incumbent Simon Ognall.

EMC dumps on NetApp, HP, IBM in VNX sales primer

EMC admits 3Par led the storage industry three years ago in a document that primes its sales team to counter HP, NetApp and IBM and dismisses Oracle, HDS, Fujitsu and Dell as competitors for its new unified storage range.

RAID modes on a 1U server

Here’s how RAID technology works to provide data resilency.

Understanding KVM-over-IP

It’s not practical to have keyboard, video display and a mouse for every server. KVM-over-IP makes it possible to manage multiple servers through a single set of devices.

Unified communications market shifts gears in the UK

The UK unified communications market is experiencing change because of factors like cloud computing, increased video traffic, and a shift to UC managed services.

1U servers: Features and capabilities introduction

1U servers are well suited to many everyday business tasks. This overview considers the key features -- from processor and memory support to network ports-- of various 1U server offerings.

Before database standardization, check skill sets, compatibility

Database standardization projects require special attention to internal skill sets, cultural issues and technical factors such as database semantics, according to analysts.

Concord Hospital's 10 steps for EHR implementation

In a presentation at HIMSS 2011, a New Hampshire hospital explained how its 10-step plan for EHR implementation is preparing it to meet federal meaningful use criteria.

Data management user group directory

User groups in data management offer a chance for IT developers, administrators and end users to share experiences, solve problems and network with others. Find the right user group in this directory.

Apple shares up on iPad2 launch by CEO Steve Jobs

Apple shares spiked in response to news that chief executive Steve Jobs was making a personal appearance to launch the faster, thinner, dual camera iPad2...

Capgemini wants to recruit digital natives

Capgemini Consulting wants to recruit 1,000 consultants to support its focus on the digitisation of businesses.

Google rolls out new style profile pages

Google has launched a new profile page for all account holders, which the company says highlights the most important information.

Large Hadron Collider Video: The Cern Root

The Large Hadron Collider at Cern generates vasts amounts of data. Over 15 petabytes of information is processed every year across 100,000 processors

The Law Society signs deal with TCS

The Law Society of England and Wales has signed a contract with Indian firm TCS

Cisco adds WebEx to channel price list

Having already launched a new cloud-centric partner programme and a series of changes to its partner accreditations at its 2011 Partner Summit in New Orleans, Cisco has announced the addition of WebEx technology to its SMB channel price list, nearly four full years since its $3.2bn acquisition.

Gartner cuts PC sales forecast on falling consumer demand

The boom years of mobile PC adoption are all but over for now according to Gartner as consumers prolong usage of exiting systems or look at alternative devices to surf the Internet. Market dynamics forced analysts to downgrade their 2011 worldwide PC unit forecasts from 15.9% to 10.5%, and from 14.

CBI calls on government to do more to protect IP

UK software developers need to be protected with stronger intellectual property rights which are enforced globally and backed by the government.

The iPad kills PC sales

Gartner has downgraded its forecast for global PC sales this year, following the popularity of tablets such as the iPad

HP trumpets arrival of ESSN EMEA distie boss

HP has confirmed Michael Bernhardt as the head of distribution for its Enterprise Servers, Storage and Networking business across EMEA, replacing Andrej Golob who quit before the end of last year.

MicroScope ACEs nominations open

Nominations for the MicroScope Awards for Channel Excellence have opened. The emphasis of the MicroScope channel awards is to recognise those suppliers that have really delivered excellence rather than fall into the trap of giving a pat on the back to the largest spenders in the market.

Mark Cuban to VARs: Go home

Home VARs can profit setting up networks, supporting wireless and integrating devices, whether or not they resell any product.

The future of networking?

In the past two months, three of the biggest IT networking suppliers have brought intriguing options to market for processing and transporting information

Seeing the global picture

How CIO Ben Booth has met the global IT challenge at market research group Ipsos

MicroScope's top stories, week ending 4 March 2011

Oracle server sales hammered again in Q4 Oracle took a severe pounding in the server stakes in the last quarter of 2010, with EMEA shipments down 49% and revenues down 42%.

Criminals turn their attention to Twitter

Twitter is firmly in the sights of hackers with the social networking platform seeing a hike in malicious activity as criminals start using it to spread malware.

Onyx warns of London net dependence

Business continuity and disaster recovery outfit Onyx Group has warned of the dependence of the UK's internet traffic on a small number of routes through London as it opens a new Teesside data centre.

Government to shelve 32 ICT projects

The government has made recommendations to close 32 public sector IT projects and reshape a further 68, in the first tranche of its ICT Project Review

IT insolvencies drop but caution remains

The number of IT firms hitting the wall dropped slightly in January as the number of insolvencies across UK PLC dropped. The latest figures from Experian indicated that 37 IT firms failed at the start of this year but that was down slightly on the same period last year.

Oracle UK server revenues tumble 40% in Q4

Oracle risks becoming a bit part player in the in the UK server space after Q4 revenues tumbled 40% in an expanding market, IDC data has revealed.

Osborne starts race for £50m broadband prize

Chancellor George Osborne has opened the bidding for an initial £50m for high-speed broadband projects as part of a four-year, £530m plan to extend broadband to rural areas of the UK

Police confirm new Asbo database

South Wales Police has confirmed it is developing a national database that will record and store reports of anti-social behaviour

HP plans changes to ESSN distributor contracts

HP is planning to introduce a contractual threshold for ESSN distributors to bolster its foothold in the unattended space - resellers not managed by the vendor - in a move that some logistics partners fear may lead to dramatic price cutting.