Digital business transformation and innovation
Digital business transformation and innovation strategies are essential to corporate success as digital innovation increasingly brings a competitive advantage. Read news, tips and opinion to help your company implement digital business transformation best practices to adapt to -- and profit from – new technologies and processes influencing IT.
Top Stories
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Feature
03 Apr 2025
Low code vs. BPM: Differences and similarities
Low-code development and business process management help digitize and optimize business operations. Learn how each works and how together they enable digital transformation. Continue Reading
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Feature
18 Mar 2025
Top 10 most influential women in technology
While there are still fewer women than men in the science and technology industries today, the gap is closing. Here are some top women in tech of note. Continue Reading
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Feature
19 Aug 2019
How to deal with the lack of chatbot standards
A lack of standards around chatbot development has created a situation in which enterprises are building and rebuilding bots. But that could change in the near future. Continue Reading
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Answer
16 Aug 2019
What are the steps I should take for network transformation?
The path to digital transformation has three points that all organizations should reach to ensure their network is ready for digital transformation. Continue Reading
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Feature
06 Aug 2019
4 steps to a blockchain implementation
If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs. Continue Reading
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News
02 Aug 2019
Colorado builds API integration platform to share data, speed services
In a quest to be the 'Amazon of state services,' Colorado's chief data officer is rolling out an API integration platform. Challenges abound. Here are the lessons learned. Continue Reading
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Feature
10 Jul 2019
Amid pivot to the cloud, a change management plan builds support
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked. Continue Reading
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Feature
27 Jun 2019
Follow trends and research to increase networking innovations
Organizations can witness network transformations if they are aware of market trends, research and disruptive technologies. Many turn to third parties for this information. Continue Reading
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Feature
17 Jun 2019
AI in IT infrastructure transforms how work gets done
Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help. Continue Reading
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Feature
14 Jun 2019
Explore 4 key areas of enterprise network transformation
Organizations have made improving network performance a major priority in 2019. But moving from legacy to modern infrastructures may introduce network challenges, as well. Continue Reading
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News
10 Jun 2019
In-depth look at what the Oracle-Microsoft agreement means to CIOs
The Oracle-Microsoft deal could solve technical problems that curtail cloud strategies, letting CIOs focus on business criteria. It could also introduce new complexity. Continue Reading
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Feature
07 Jun 2019
Build a digital transformation strategy with software at its core
What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done. Continue Reading
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News
31 May 2019
Move to cloud computing lifts SoulCycle, Middlesex Health productivity
At the recent MIT Sloan CIO Symposium, fitness company SoulCycle and Middlesex Health recount how cloud has become a workforce enabler. Continue Reading
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News
31 May 2019
Early stage companies look to help CIOs fix software development
The early stage companies honored at this year's MIT Sloan CIO Symposium take aim at one of digital transformation's biggest pain points: the slow pace of software development. Continue Reading
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Guide
30 May 2019
Digital transformation technologies power CX makeovers
Businesses use many tools to effect digital transformation. Learn how organizations use these tools to improve CX and digital experience, while getting a leg up on the competition. Continue Reading
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Tip
06 May 2019
6 potential blockchain limitations for enterprise use
The potential benefits of blockchain for enterprise use must be weighed against blockchain's limitations. Here are six. Continue Reading
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Tip
02 May 2019
4 integrated monitoring strategies that will improve IT operations
Digital transformation expert Isaac Sacolick offers four ways to build an integrated monitoring architecture that will actually improve IT operations -- not slow them down. Continue Reading
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Feature
29 Apr 2019
Transformational leadership style inspires 'moonshot goals'
Entrepreneur extraordinaire Keith Krach talks about the network effect, turning competitors into partners and paying it forward in this third and final part of our Q&A. Continue Reading
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29 Apr 2019
How to build a startup: 7 tips from Keith Krach
Entrepreneur Keith Krach recounts how he started Ariba, sharing a treasure trove of tips in part two of this three-part Q&A. Continue Reading
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Feature
26 Apr 2019
The shift to edge computing is happening fast -- here's why
Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why. Continue Reading
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Feature
26 Apr 2019
IoT, machine learning, MookieBot triple threat for Red Sox IT in 2019
Red Sox IT chief Brian Shield talks about the next leg of the franchise's digital transformation: using IoT and machine learning to serve fans and sharpen at-bats. Continue Reading
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Feature
26 Apr 2019
How the Red Sox built a winning digital transformation roadmap
Years before it became a thing, Red Sox IT chief Brian Shield came up with a digital transformation roadmap that positioned the storied team for DX success. Continue Reading
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News
24 Apr 2019
Pointers on becoming a transformational CIO, pitfalls to avoid
A panel of CIO experts explore the role of the transformational CIO. Understanding organizational change and being plugged in are big factors. Continue Reading
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Tip
16 Apr 2019
Problems with blockchain and how they're being solved
Do you know about the blockchain trilemma? David Petersson looks at some of the problems with blockchain and how cutting-edge companies are tackling them. Continue Reading
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Feature
05 Apr 2019
High-performance computing use cases and benefits in business
High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit. Continue Reading
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News
29 Mar 2019
How to achieve digital transformation -- with CIO as linchpin
Companies achieve digital transformation along two dimensions -- through operational efficiency and offering a great customer experience. Getting there can be an uphill battle. Continue Reading
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Feature
26 Mar 2019
Blockchain and AI combined solve problems inherent in each
David Petersson explains how blockchain could be used to democratize access to big data -- and make AI breakthroughs the province of many, instead of just a handful of tech giants. Continue Reading
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Feature
26 Mar 2019
Capital One's cloud strategy advances to tap emerging tech
Capital One's cloud strategy continues to evolve as the financial powerhouse taps into emerging tech to improve customer experience. Read the step-by-step details of its journey. Continue Reading
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News
25 Mar 2019
JOANN Stores hires new CIO to push customer experience strategy
JOANN Stores' announcement of a new CIO hire is another signal that engaging customers is increasingly part of the CIO portfolio. Continue Reading
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News
11 Mar 2019
Google Empathy Lab uses 'design feeling' in search of a more human UI
Google Empathy Lab's Danielle Krettek touted the next big thing in UI design at the Wisdom 2.0 event: tech that feels your pain or happiness -- or whatever. Continue Reading
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News
11 Mar 2019
Confronting big tech's role in digital addiction and digital wellness
Heard at Wisdom 2.0: Former Google employee Tristan Harris believes big tech needs to confront its role in promoting digital addiction and get serious about digital wellness. Continue Reading
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News
25 Feb 2019
UNICEF investment in 6 blockchain startups extends mission
UNICEF's investment in blockchain startups extends its mission and also underscores the particularity of scenarios where blockchain promises to be the optimal solution. Continue Reading
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News
18 Feb 2019
Accenture predicts post-digital age where trust is the differentiator
The latest Accenture Technology Vision report calls out 'DARQ' technologies as the new must-have for CIOs and underscores the importance of building digital trust. Continue Reading
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Feature
06 Feb 2019
21st-century CIO job description puts CIOs in vortex of emerging tech
The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description. Continue Reading
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Feature
25 Jan 2019
Barclays Bank takes a crack at IBM's quantum computer
Quantum computing may one day explain the universe. Today, the biggest challenge for an early adopter is making the problem sufficiently simple to run on a quantum computer. Continue Reading
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Feature
23 Jan 2019
CIOs share their 2019 tech resolutions
We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more. Continue Reading
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Tip
21 Jan 2019
Free IT mission statement examples for CIOs
These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals. Continue Reading
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News
21 Jan 2019
5 IT trends shaping 2019 CIO strategies
Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for CIOs is not just technical. Continue Reading
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News
10 Jan 2019
Digital user experience a big CIO goal in 2019
In 2019, CIOs should expect to play a major role in delivering a top-notch digital user experience -- for customers, employees and for the sake of the company brand. Continue Reading
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News
03 Jan 2019
Top drivers of digital transformation projects have inward focus
Our IT Priorities Survey shows that close to 70% of companies are pursuing digital transformation. Learn what metrics they're targeting and how they're spending 2019 IT budgets. Continue Reading
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Feature
21 Dec 2018
5 cloud computing predictions, trends for 2019
From rapid multi-cloud adoption to enterprises getting smarter about workload migration strategies, experts sound off on key cloud computing trends to watch out for in 2019. Continue Reading
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News
21 Dec 2018
Top CIO articles of the year focus on cutting-edge AI, IT disruption
What were CIOs focused on in 2018? Cutting-edge AI was top of mind. IT disruption and industry bombshells loomed large. Here are the top 10 CIO articles of the year. Continue Reading
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Answer
21 Dec 2018
What role does machine learning play in the threat hunting process?
Fidelis Cybersecurity president and CEO Nick Lantuh discusses threat hunting best practices, including machine learning's role in corporate data protection. Continue Reading
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Feature
21 Dec 2018
Top 10 SearchCIO videos: IT industry leaders share DX advice
Get digital transformation strategy advice from IT industry leaders in this roundup of our top 10 most popular SearchCIO videos from 2018. Continue Reading
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News
20 Dec 2018
2018 tech events: The year in photos
Did you hit the road in 2018 to learn about IT trends? We did. This photo roundup takes a look back at some of the notable moments from SearchCIO's tech event coverage. Continue Reading
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News
18 Dec 2018
Top CIO tips in 2018 zero in on AI challenges, opportunities
Expert advice on AI problems and rewards dominated our 10 most popular CIO tips on SearchCIO in 2018. Read our summary of the tips and follow the links to the detailed coverage. Continue Reading
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Answer
14 Dec 2018
What are the benefits of serverless computing?
At the recent Gartner Symposium, analyst Arun Chandrasekaran highlighted the benefits of serverless computing and delineated the factors driving enterprise interest in serverless. Continue Reading
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News
10 Dec 2018
Lottery.com eyeing blockchain for charity games to boost transparency
Online mobile lottery service Lottery.com wants to use blockchain as a service to bolster a new business initiative: expanding into games for charities. Read about the challenges and payoffs. Continue Reading
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News
30 Nov 2018
How to ask questions the way great business leaders do: CFO Summit
Great business leaders are willing to endure all sorts of pain when they ask questions, says Hal Gregersen, who spoke at the MIT CFO Summit. That's how they solve problems. Continue Reading
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Feature
29 Nov 2018
The role of the CIO today requires 2 key skills
Matt Minetola, CIO at Travelport, reflects on how the role of the CIO in digital transformation has rewritten the rules of IT success. Continue Reading
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News
28 Nov 2018
Enterprise AI adoption on fire, but foundation lacking for sustainable AI
McKinsey surveyed thousands of executives on their AI projects to find out what was working and what wasn't. Here's the lowdown. Continue Reading
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Feature
27 Nov 2018
RPA project tackles financial processes, using SAP-savvy RPA vendor
RPA projects are not created equal. Read why automotive supplier Faurecia went with Redwood Software and about how the RPA implementation is playing out. Continue Reading
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Feature
26 Nov 2018
Lumentum CIO talks building an enterprise cloud computing strategy
A well-defined plan is essential as cloud adoption becomes a business necessity. In this Q&A, CIO Ralph Loura sounds off on the must-haves for any enterprise cloud computing strategy. Continue Reading
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Feature
20 Nov 2018
Travel commerce platform looking to blockchain, virtual reality in 2019
In 2019, Travelport's CIO is looking to build out the company's travel commerce platform with help from emerging tech like blockchain, machine learning, virtual reality and more. Continue Reading
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Answer
19 Nov 2018
What should CIOs look for when choosing public cloud platforms?
In this Ask the Expert, Lumentum SVP and CIO Ralph Loura highlights two key factors to consider when choosing among public cloud giants AWS, Azure and Google Cloud Platform. Continue Reading
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News
16 Nov 2018
How augmented intelligence can enhance jobs
Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI. Continue Reading
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Feature
14 Nov 2018
Improving customer experience strategy with digital tweaks vs. transformation
Improving the customer experience with digital technologies doesn't have to entail full-blown transformation. Here are three organizations that make the case. Continue Reading
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Tip
13 Nov 2018
How automating feature engineering can help data scientists
Feature Labs CEO Max Kanter explains how automating feature engineering for machine learning can help data scientists and why CIOs should care. Continue Reading
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Feature
13 Nov 2018
5 'technology enablers' key to Travelport's digital transformation plan
Travelport CIO Matt Minetola details the five 'technology enablers' key to the success of the company's digital transformation plan and explains why the travel commerce platform relies on a hybrid cloud approach. Continue Reading
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Feature
12 Nov 2018
Enabling digital transformation: CIO talks 3-phase journey
Enabling digital transformation at Travelport required the $2 billion company to rethink its business model, technology, processes and mindset. Destination: Better customer service. Continue Reading
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News
09 Nov 2018
Google's Eric Schmidt on digital success -- be first, perfect comes later
Success for digital products doesn't follow the same trajectory as for physical goods. Google's Eric Schmidt laid out the case for a rush-to-market approach at an MIT event on AI. Continue Reading
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Feature
09 Nov 2018
With blockchain asset tracking, Walmart pushes supplier tech adoption
In requiring its green vegetable suppliers to use blockchain by 2019, Walmart seeks more transparency in the food supply chain. Whether suppliers will push back remains to be seen. Continue Reading
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Answer
09 Nov 2018
How can enterprises benefit from automation in security?
Tufin Technical Director Joe Schreiber highlights how automating security operations can benefit an organization and discusses best practices for effective implementation. Continue Reading
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News
31 Oct 2018
Gartner breaks down the state of quantum computing technology
Gartner believes CIOs should prepare for quantum computing. When is it coming, what impact will it have and what do CIOs need to know? Gartner's David Cearley breaks it down. Continue Reading
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News
31 Oct 2018
Gartner Symposium 2018: 6 emerging trends in security
At Gartner Symposium 2018, analyst Peter Firstbrook highlighted the emerging trends in security that cybersecurity pros -- and their employers -- need to prep for in the next year. Continue Reading
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News
30 Oct 2018
Gartner top 10 technology trends for 2019: A comprehensive guide
For digital-minded CIOs, Gartner's 2019 top 10 technology trends should come as no surprise: IT is getting smarter, casting an intelligent digital web over the enterprise -- and everywhere else. Continue Reading
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30 Oct 2018
What can CIOs expect from ITIL 4? More leadership advice, for one
ITIL 4 is scheduled for release in early 2019. ITIL expert David Ratcliffe discusses what's different about this ITIL update and why the guidance remains vitally relevant to CIOs. Continue Reading
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News
26 Oct 2018
Gartner Symposium 2018: Enterprise cloud strategy mistakes to avoid
At the recent Gartner Symposium 2018, cloud guru Daryl Plummer highlighted the need for developing a strong cloud strategy -- and the mistakes to avoid when drafting one. Continue Reading
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Feature
19 Oct 2018
Technology risks: What CIOs should know and steps they can take
Adopting new tech helps businesses thrive, but CIOs must be aware of accompanying risks. Experts sound off on how new tech continues to muddle the cybersecurity threat landscape. Continue Reading
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Feature
17 Oct 2018
Improve your digital transformation plan: 3 tips from EY's Jeff Wong
EY's chief innovation officer believes a successful digital transformation plan rests on building an ecosystem of internal champions and outside experts who don't think alike. Continue Reading
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Feature
17 Oct 2018
EY exec shares strategy for digital transformation in business
EY is recruiting STEM talent, offering employees courses in AI -- and more -- in its quest for a digital business model that can exploit rapid change. Continue Reading
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News
16 Oct 2018
Gartner Symposium 2018: 10 culture hacks for CIOs to spur DX
Culture is a barrier to digital transformation, and it's the CIO's job to help change it, said analyst Kristin Moyer at Gartner Symposium 2018. Continue Reading
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Tip
15 Oct 2018
Deploy RPA bots to clean legacy data
Got data cleaning issues? Business improvement expert Dan Morris shares how his team is experimenting with RPA bots to clean and reconcile data. Continue Reading
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Feature
15 Oct 2018
Why EY is investing in AI, data and blockchain technology initiatives
It's more than just an accounting firm. Jeff Wong said EY is using a $1B investment in new technology initiatives to expand its mission and address its clients' digital challenges. Continue Reading
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Tip
05 Oct 2018
IoT adoption gets a C+ from Cisco expert -- how can CIOs improve?
Why is IoT adoption in trouble? Underestimating the disruption to the business is one reason, says Cisco's Jon Stanford, in this tip on the challenges and best practices for IoT adoption. Continue Reading
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News
03 Oct 2018
Finding internal data science talent: The right stuff
Fierce competition for data science talent means that CIOs need to look internally for the requisite skills. On the list: curiosity, domain expertise, emotional intelligence. Continue Reading
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Feature
28 Sep 2018
CIO on the importance of holistic data collection and analysis methods
CIO Tammy Bilitzky explains what she means by holistic data collection and analysis methods, and how they ensure accuracy of results and build trust into automated data systems. Continue Reading
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News
28 Sep 2018
How Uber AI Labs used filters to fix a ConvNets deficiency
Can ConvNets learn new tricks? Uber AI Labs research scientist unpacks how her team identified and fixed a major deficiency in its convolutional neural networks. Continue Reading
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Answer
27 Sep 2018
ITSM vs DevOps: Are DevOps, Agile overshadowing ITSM frameworks?
In this Ask the Expert, digital transformation expert IsaacSacolick shares his perspective on the impact that DevOps and Agile strategies have on ITSM practices. Continue Reading
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News
26 Sep 2018
Power of AI, limitations of AI in focus at Global AI conference
What's the difference between human and artificial intelligence? At the Global AI conference in Boston, opening day featured tech experts parsing the power of AI and the limitations of AI. Continue Reading
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News
26 Sep 2018
Blockchain in media: The AP explores a blockchain use case
The use of blockchain in media gathered steam with the AP's announcement that it is exploring distributed ledger technology to track content and enforce licensing contracts. Continue Reading
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Tip
24 Sep 2018
4 factors to consider when making the shift to the cloud
For CIOs assessing their organization's cloud readiness, Andrew Larkin discusses four factors to consider before moving their applications to the cloud. Continue Reading
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Feature
20 Sep 2018
What is driving the evolution of ITSM processes?
At leading companies, ITSM processes are being redefined as 'cross-domain service management' and the ITSM team functions as enabler-in-chief of digital transformation. Continue Reading
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Tip
20 Sep 2018
3 stages of ITSM and 5 ways to enhance your ITSM strategy
From help desk to service desk to business-aligned ITSM -- how evolved is your ITSM strategy? Dennis Drogseth explains ITSM's three stages and offers five tips for reaching maturity. Continue Reading
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Feature
19 Sep 2018
Multi-cloud management best practices and pain points
To reap the benefits of a multi-cloud strategy, CIOs must first have the right skills and processes in place. Here are the multi-cloud management best practices to lead the way. Continue Reading
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Tip
14 Sep 2018
Cloud migration best practices: 4 potential problems to avoid
Andrew Larkin, from the Cloud Academy, explains why successful cloud migration strategies require more than just a 'lift and shift' approach to maximize the benefits of the cloud. Continue Reading
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Feature
14 Sep 2018
Top disadvantages of cloud computing: What CIOs can do
Andrew Larkin from the Cloud Academy sheds light on cloud computing misconceptions and drawbacks -- including downtime -- and offers best practices for CIOs to address these risks. Continue Reading
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News
07 Sep 2018
3 secret virtues of a great IT practitioner
At Gartner Catalyst, Gartner's Danny Brian explained why great IT practitioners are lazy, impatient and hubristic. Continue Reading
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News
30 Aug 2018
Transforming IT infrastructure and operations to drive digital business
In an environment where speed disrupts everything, organizations must transform their I&O. Gartner's Gregory Murray explained how at the Gartner Catalyst conference. Continue Reading
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News
30 Aug 2018
How bias in AI happens -- and what IT pros can do about it
At Gartner Catalyst 2018, Darin Stewart detailed how AI bias finds its way into algorithms, what IT pros can do to prevent it -- and why it's sometimes OK to intentionally insert it. Continue Reading
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News
24 Aug 2018
The message from Gartner Catalyst 2018? Just do it
IT can no longer let organizational dysfunction get in the way of digital progress. At Gartner Catalyst 2018, IT pros were urged not to wait to be told what to do. Continue Reading
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News
22 Aug 2018
Approaches for embedding human ethics in AI systems
Instilling ethics in AI systems is a low priority for CIOs aiming to harness the power of machine intelligence. That's a mistake, warned Darin Stewart at the Gartner Catalyst event. Continue Reading
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Conference Coverage
16 Aug 2018
2018 MIT Sloan CIO Symposium: A SearchCIO guide
The 2018 MIT Sloan CIO Symposium was all about making good on an enterprise digital transformation strategy. Explore the strategic advice, emerging technologies and big ideas from this year’s roster of CIOs, MIT faculty and experts. Continue Reading
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Feature
16 Aug 2018
Drone services market requires vertical skills
Commercial drone services are in high demand across such vertical markets as agriculture, construction and telecommunications, requiring service providers to specialize. Continue Reading
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Feature
16 Aug 2018
Speed, service, solutions are CIO priorities for Arcadis IT exec
Heading into the final stretch of his first year as CIO, Justin Wright has strong ideas about how to make IT a better partner to the business. Read about his CIO priorities for people, processes and technologies. Continue Reading
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Feature
16 Aug 2018
How to become a digital leader: A design company's blueprint
Arcadis CIO Justin Wright explains how IT is working in tandem with the business to make the firm a digital leader for its construction industry clients. Continue Reading
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Feature
16 Aug 2018
Digital transformation in the construction industry will rock status quo
Arcadis CIO Justin Wright talks about digital transformation in the construction industry and what his firm is doing to protect clients from being disrupted. Continue Reading
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News
14 Aug 2018
GE rumors highlight digital culture hardship for CIOs
The rumors that GE is putting pieces of its vaunted GE Digital unit on the chopping block spread like wildfire. True or not, here's why CIOs should be taking notes. Continue Reading
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Conference Coverage
14 Aug 2018
MIT CIO 2018 videos: Honing a digital leadership strategy
In these digital leadership videos from the 2018 MIT Sloan CIO Symposium, IT execs share their experiences in digital transformation and in driving organizational change. Continue Reading
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Tip
10 Aug 2018
Business transformation project: Dealing with legacy data
Business transformation requires a solid data foundation. Expert Dan Morris offers a near-term fix for your data-quality problems and the basis for a long-term approach to better data. Continue Reading
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News
30 Jul 2018
6 enterprise AR use cases
Augmented reality is making its way into the enterprise. Here, experts detail six AR use cases and how AR headsets are helping boost productivity and reduce errors. Continue Reading
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Feature
30 Jul 2018
SAP chief security officer talks cloud, security trends
Security issues are still a top concern when moving to the cloud. SAP CSO Justin Somaini highlights the questions to ask cloud providers to make sure company data is protected. Continue Reading