Digital business transformation and innovation
Digital business transformation and innovation strategies are essential to corporate success as digital innovation increasingly brings a competitive advantage. Read news, tips and opinion to help your company implement digital business transformation best practices to adapt to -- and profit from – new technologies and processes influencing IT.
Top Stories
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Tip
13 Mar 2024
17 potential costs of shadow IT
Companies should be vigilant and consider the significant costs associated with shadow IT. Learn about these overlooked issues and how they affect the organization. Continue Reading
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Tip
05 Mar 2024
What are the pros and cons of shadow IT?
The increase of generative AI, digital natives and remote work drives the rise of shadow IT. CIOs and IT leaders should evaluate the pros and cons to mitigate potential risks. Continue Reading
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Opinion
07 May 2020
Hybrid cloud ecosystem enables digital transformation
The digital economy has led to a dramatic increase in not just cloud adoption but on-premises data and workloads. Hybrid clouds seamlessly move applications and data between them. Continue Reading
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Tip
07 May 2020
6 reasons to consider data automation in 2020
There's no denying the potential of data automation in the enterprise. Here we've identified the reasons why CIOs and other IT leaders should consider automating data in 2020. Continue Reading
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Feature
06 May 2020
How IT leaders in retail can tap into blockchain's potential
By creating a solid data foundation based on standards, data quality checks and collaboration, blockchain for retail use cases could eventually usher in the user experience that customers want. Continue Reading
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Feature
29 Apr 2020
Survive the 'tech-clash' by rethinking 5 technology trends
A recent Accenture survey showed that organizations should consider a human-centric approach when looking to adopt the latest technology trends, including AI, smart products, 5G and more. Continue Reading
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Tip
27 Apr 2020
The 5 essential elements of an RPA strategy
RPA's benefits can be wiped out by an improper implementation. Give your business a sound RPA strategy and roadmap before you rush in. Continue Reading
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Feature
22 Apr 2020
Emotion AI shows promise for IT leaders in the enterprise
Although still in its infancy, experts have no doubt that artificial emotional intelligence will be of great value. Here's why your organization should develop a strategy. Continue Reading
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Feature
20 Apr 2020
The inevitable future of blockchain in the enterprise
The future of blockchain in the enterprise is still unwritten, but if your organization hasn't started mapping a plan, it's already behind. Here's how to get your bearings. Continue Reading
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Feature
16 Apr 2020
Using ModelOps, a financial services company scales out
Using model operations (ModelOps), a fintech startup was able to scale up its model deployment quickly, while also maintaining model governance at scale. Continue Reading
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Feature
13 Apr 2020
Red Hat CIO talks data literacy and digital transformation
Mike Kelly dives into his role as CIO and the data literacy program he co-founded at Red Hat, as well as provides insight for CIOs facing pressure in the digital transformation era. Continue Reading
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Feature
10 Apr 2020
RPA bots: Messy tech that might upend the software business
RPA invisible robots are opening the doors for CIOs and other IT leaders to think about new ways to automate business processes within their organizations. Here's how. Continue Reading
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Feature
07 Apr 2020
Why data in digital transformation is crucial to your business
Fidelma Russo, CTO at Iron Mountain, addresses data needs associated with digital transformation and how using that data will help your business make informed decisions. Continue Reading
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Feature
31 Mar 2020
How IT can build an agile business partnership
Gene Kim, award-winning researcher, author and founder of IT Revolution, discusses why IT leaders need to involve their colleagues in the journey towards an agile business. Continue Reading
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Feature
25 Mar 2020
Successful digital ecosystems depend on cloud services
Business models are changing in the digital age, requiring companies to create sometimes unexpected partnerships, enabled by the widespread availability of cloud services. Continue Reading
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Feature
04 Mar 2020
How is digital transformation affecting the CIO role?
At the HMG Strategy 2020 Summit, the CIOs of e.l.f. Cosmetics, NetApp and El Camino Hospital discussed their evolving role in this era of business and digital transformation. Continue Reading
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Feature
28 Feb 2020
Quantum information science continues to advance with federal efforts
Federal agencies, academia and businesses across several industries are pushing quantum technology forward, with commercial applications already in the works. Continue Reading
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Feature
28 Feb 2020
Hyperautomation: The most significant RPA trend of 2020
RPA's usefulness in automating low-level digital work tasks is undeniable, but its most important function may be serving as the gateway to enterprise hyperautomation. Continue Reading
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News
17 Feb 2020
Chief experience officers, chief customer officers on rise
Since 2017, more CXOs and CCOs have shown up in Gartner's customer experience management survey. They don't always report to the CMO, but marketing's ownership of CX is growing. Continue Reading
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Tip
13 Feb 2020
8 ways CIOs can use technology in meetings
Meetings can be frustrating, as they often lead to scheduling and technical complications -- but today, enterprises are utilizing technology in meeting rooms to make them more beneficial. Continue Reading
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Definition
21 Jan 2020
virtual reality cloud (VR cloud)
Virtual reality cloud is the application of cloud computing to create VR environments and experiences. Continue Reading
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Feature
13 Jan 2020
What is the state of CIO tenure today?
CIO tenure remains significantly lower than other C-suite positions, and according to experts, it's a result of the age of digital transformation we're currently in. Continue Reading
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Feature
10 Jan 2020
The evolution of RPA, from macros to process transformation
RPA evolved from technology debuted in the 1950s and '60s and was developed to today's standards by the industry's leading vendors. It's future? Think AI. Continue Reading
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Feature
07 Jan 2020
4 digital transformation terms to know
As technology evolves, businesses have no choice but to follow. Digital transformations are inevitable in order to keep customers and employees satisfied. Continue Reading
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Feature
16 Dec 2019
How to tackle a supply chain transformation
Today's business and supply chain leaders understand they need to transform the supply chain. Here's a look at the tools and strategies they'll need to create success. Continue Reading
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Feature
04 Dec 2019
Shell, Halliburton, Unibap AB execs share real-world AI strategies
Technology advances like quantum computing mean AI's best years are still to come, but that doesn't mean companies aren't already generating considerable benefit from AI today. Continue Reading
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Guide
02 Dec 2019
The technological evolution of IT industry leaders: 2000 - 2020
As technology has shifted since 2000, so have IT leaders. This guide looks at how Oracle, Cisco, Dell and SAP have adapted to emerging technologies and are preparing for 2020. Continue Reading
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Tip
26 Nov 2019
Turning your business into a platform business
Leading Edge Forum offers four paths CIOs can take to develop the sophisticated ecosystems necessary to transform into a platform business. Continue Reading
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Tip
22 Nov 2019
AR headsets: 5 tips to get you started
Still in their adolescence, augmented reality headsets are poised for a growth spurt. Will you be ready? Here are some tips for a successful deployment. Continue Reading
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Feature
20 Nov 2019
Town of Falmouth pursues automation innovation to save costs
One Massachusetts town's embrace of automation, virtualization and other technology innovation provides an example for other entities and IT leaders to follow. Continue Reading
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Conference Coverage
13 Nov 2019
Microsoft Ignite 2019 conference coverage
Expect Microsoft to continue its cloud push at its annual conference for IT pros to get more organizations moving to Azure and its Office 365 collaboration platform. Continue Reading
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Tip
12 Nov 2019
Risk-based digital identity benefits CIOs, CMOs and customers
Asking customers to reaffirm their digital identities by sharing private information undermines CX and data security. Instead, use a risk-based approach to digital identity. Continue Reading
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Tip
11 Nov 2019
Agile practices endure and continue to adapt
As the 20th anniversary of the Agile Manifesto approaches, Agile practices remain vital to software development and are being adapted to critical business functions outside of IT. Continue Reading
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Feature
11 Nov 2019
Mark Schwartz dives into risk management in War and Peace and IT
Get an inside look into Mark Schwartz's new book, War and Peace and IT, with a chapter excerpt on risk and opportunity, as well as a Q&A with the author. Continue Reading
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News
25 Oct 2019
Failures must be expected in pursuit of digital innovation
A culture of innovation starts at the top. It's up to CIOs and other leaders to encourage innovative practices and to organize teams in ways that support digital innovation. Continue Reading
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News
22 Oct 2019
Digital experience projects balance CX, data privacy concerns
Users want hyper-personalized, convenient experiences when they shop or stay at hotels, but brands must balance the thin line between convenience and invasion of privacy. Continue Reading
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Feature
15 Oct 2019
Adobe, Uber on the challenges of digital transformation
Digital transformation initiatives may be all the rage in the enterprise, but they also pose significant challenges to CIOs and others who have to manage the transition. Continue Reading
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Tip
11 Oct 2019
Achieving business value from cognitive collaboration
CIOs can take advantage of AI to improve employee and customer collaboration with cognitive capabilities that are now available from vendors such as Microsoft, Google and Facebook. Continue Reading
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Tip
07 Oct 2019
CIO as technology evangelist: Build your case for transformation
Technology change is hard -- and, these days, it's constant. Here's how one CIO learned to become a technology evangelist and got the time, money and buy-in for IT transformation. Continue Reading
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Feature
02 Oct 2019
Why digital customer experience is now part of a CIO's job
Delivering a high-quality digital customer experience is becoming a key responsibility for IT leaders, say leading technology executives. AI and error budgets will come in handy. Continue Reading
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Tip
27 Sep 2019
Squads, pods, cells? Making sense of Agile teams
Workers are now organized in new types of groups as a result of the movement known as Agile at scale. However, to succeed, the changes have to be more than in name only. Continue Reading
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Guide
11 Sep 2019
CIO role in digital transformation
The shift to a digital economy is dramatically changing the role of the CIO, from trusted IT operator to business strategist. Continue Reading
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Feature
10 Sep 2019
Book excerpt: Communication structures of an organization
The following is an excerpt from 'Team Topologies: Organizing Business and Technology Teams for Fast Flow,' by Matthew Skelton and Manuel Pais, as well as a Q&A with the authors. Continue Reading
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Feature
09 Sep 2019
CIOs talk public sector innovation at Pluralsight conference
If you think city and state governments are reluctant to adopt new technology and the innovations that brings with it, there are forward-looking CIOs who want to set you straight. Continue Reading
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Tip
26 Aug 2019
5 ways CIOs can take their AI project to the next level
We've covered the basics for CIOs getting started with AI -- now, we're taking a look at the potential challenges they may face and how they can prepare for and mitigate them. Continue Reading
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Feature
19 Aug 2019
How to deal with the lack of chatbot standards
A lack of standards around chatbot development has created a situation in which enterprises are building and rebuilding bots. But that could change in the near future. Continue Reading
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Answer
16 Aug 2019
What are the steps I should take for network transformation?
The path to digital transformation has three points that all organizations should reach to ensure their network is ready for digital transformation. Continue Reading
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Feature
06 Aug 2019
4 steps to a blockchain implementation
If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs. Continue Reading
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News
02 Aug 2019
Colorado builds API integration platform to share data, speed services
In a quest to be the 'Amazon of state services,' Colorado's chief data officer is rolling out an API integration platform. Challenges abound. Here are the lessons learned. Continue Reading
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Tip
26 Jul 2019
Efficiency vs. effectiveness in business: Which comes first?
Operational efficiency gains do not equate to operational effectiveness. Expert Dan Morris explains efficiency vs. effectiveness in business process automation. Continue Reading
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Feature
10 Jul 2019
Amid pivot to the cloud, a change management plan builds support
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked. Continue Reading
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Feature
27 Jun 2019
Follow trends and research to increase networking innovations
Organizations can witness network transformations if they are aware of market trends, research and disruptive technologies. Many turn to third parties for this information. Continue Reading
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Feature
17 Jun 2019
AI in IT infrastructure transforms how work gets done
Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help. Continue Reading
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Feature
14 Jun 2019
Explore 4 key areas of enterprise network transformation
Organizations have made improving network performance a major priority in 2019. But moving from legacy to modern infrastructures may introduce network challenges, as well. Continue Reading
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News
10 Jun 2019
In-depth look at what the Oracle-Microsoft agreement means to CIOs
The Oracle-Microsoft deal could solve technical problems that curtail cloud strategies, letting CIOs focus on business criteria. It could also introduce new complexity. Continue Reading
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Feature
07 Jun 2019
Build a digital transformation strategy with software at its core
What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done. Continue Reading
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News
31 May 2019
Move to cloud computing lifts SoulCycle, Middlesex Health productivity
At the recent MIT Sloan CIO Symposium, fitness company SoulCycle and Middlesex Health recount how cloud has become a workforce enabler. Continue Reading
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News
31 May 2019
Early stage companies look to help CIOs fix software development
The early stage companies honored at this year's MIT Sloan CIO Symposium take aim at one of digital transformation's biggest pain points: the slow pace of software development. Continue Reading
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Guide
30 May 2019
Digital transformation technologies power CX makeovers
Businesses use many tools to effect digital transformation. Learn how organizations use these tools to improve CX and digital experience, while getting a leg up on the competition. Continue Reading
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Tip
06 May 2019
6 potential blockchain limitations for enterprise use
The potential benefits of blockchain for enterprise use must be weighed against blockchain's limitations. Here are six. Continue Reading
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Tip
02 May 2019
4 integrated monitoring strategies that will improve IT operations
Digital transformation expert Isaac Sacolick offers four ways to build an integrated monitoring architecture that will actually improve IT operations -- not slow them down. Continue Reading
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Feature
29 Apr 2019
Transformational leadership style inspires 'moonshot goals'
Entrepreneur extraordinaire Keith Krach talks about the network effect, turning competitors into partners and paying it forward in this third and final part of our Q&A. Continue Reading
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Feature
29 Apr 2019
How to build a startup: 7 tips from Keith Krach
Entrepreneur Keith Krach recounts how he started Ariba, sharing a treasure trove of tips in part two of this three-part Q&A. Continue Reading
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Feature
26 Apr 2019
The shift to edge computing is happening fast -- here's why
Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why. Continue Reading
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Feature
26 Apr 2019
IoT, machine learning, MookieBot triple threat for Red Sox IT in 2019
Red Sox IT chief Brian Shield talks about the next leg of the franchise's digital transformation: using IoT and machine learning to serve fans and sharpen at-bats. Continue Reading
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Feature
26 Apr 2019
How the Red Sox built a winning digital transformation roadmap
Years before it became a thing, Red Sox IT chief Brian Shield came up with a digital transformation roadmap that positioned the storied team for DX success. Continue Reading
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News
24 Apr 2019
Pointers on becoming a transformational CIO, pitfalls to avoid
A panel of CIO experts explore the role of the transformational CIO. Understanding organizational change and being plugged in are big factors. Continue Reading
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Feature
23 Apr 2019
AI vendors attack data scientist shortage with trainings
Internal data science training programs have helped vendors when colleges and universities have failed. Training is helping to fix the data scientist shortage. Continue Reading
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Tip
16 Apr 2019
Problems with blockchain and how they're being solved
Do you know about the blockchain trilemma? David Petersson looks at some of the problems with blockchain and how cutting-edge companies are tackling them. Continue Reading
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Feature
05 Apr 2019
High-performance computing use cases and benefits in business
High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit. Continue Reading
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News
29 Mar 2019
How to achieve digital transformation -- with CIO as linchpin
Companies achieve digital transformation along two dimensions -- through operational efficiency and offering a great customer experience. Getting there can be an uphill battle. Continue Reading
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Feature
26 Mar 2019
Blockchain and AI combined solve problems inherent in each
David Petersson explains how blockchain could be used to democratize access to big data -- and make AI breakthroughs the province of many, instead of just a handful of tech giants. Continue Reading
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Feature
26 Mar 2019
Capital One's cloud strategy advances to tap emerging tech
Capital One's cloud strategy continues to evolve as the financial powerhouse taps into emerging tech to improve customer experience. Read the step-by-step details of its journey. Continue Reading
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News
25 Mar 2019
JOANN Stores hires new CIO to push customer experience strategy
JOANN Stores' announcement of a new CIO hire is another signal that engaging customers is increasingly part of the CIO portfolio. Continue Reading
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News
11 Mar 2019
Google Empathy Lab uses 'design feeling' in search of a more human UI
Google Empathy Lab's Danielle Krettek touted the next big thing in UI design at the Wisdom 2.0 event: tech that feels your pain or happiness -- or whatever. Continue Reading
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News
11 Mar 2019
Confronting big tech's role in digital addiction and digital wellness
Heard at Wisdom 2.0: Former Google employee Tristan Harris believes big tech needs to confront its role in promoting digital addiction and get serious about digital wellness. Continue Reading
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Feature
07 Mar 2019
Value stream mapping vs. process mapping to drive process innovation
What's the difference between value stream mapping vs. process mapping? One is focused on making an existing process more efficient, while the other dissects the value of each step. Continue Reading
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News
25 Feb 2019
UNICEF investment in 6 blockchain startups extends mission
UNICEF's investment in blockchain startups extends its mission and also underscores the particularity of scenarios where blockchain promises to be the optimal solution. Continue Reading
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News
18 Feb 2019
Accenture predicts post-digital age where trust is the differentiator
The latest Accenture Technology Vision report calls out 'DARQ' technologies as the new must-have for CIOs and underscores the importance of building digital trust. Continue Reading
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Feature
06 Feb 2019
21st-century CIO job description puts CIOs in vortex of emerging tech
The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description. Continue Reading
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Feature
25 Jan 2019
Barclays Bank takes a crack at IBM's quantum computer
Quantum computing may one day explain the universe. Today, the biggest challenge for an early adopter is making the problem sufficiently simple to run on a quantum computer. Continue Reading
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Definition
23 Jan 2019
startup accelerator
A startup accelerator, sometimes referred to as a seed accelerator, is a business program that supports early-stage, growth-driven companies through education, mentorship and financing. Continue Reading
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Feature
23 Jan 2019
CIOs share their 2019 tech resolutions
We asked five CIOs to share their tech resolutions for the new year. Ambition is sky high. Projects include RPA, AI that can handle sensitive data, scaling the business and more. Continue Reading
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Tip
21 Jan 2019
Free IT mission statement examples for CIOs
These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals. Continue Reading
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News
21 Jan 2019
5 IT trends shaping 2019 CIO strategies
Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for CIOs is not just technical. Continue Reading
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News
10 Jan 2019
Digital user experience a big CIO goal in 2019
In 2019, CIOs should expect to play a major role in delivering a top-notch digital user experience -- for customers, employees and for the sake of the company brand. Continue Reading
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News
03 Jan 2019
Top drivers of digital transformation projects have inward focus
Our IT Priorities Survey shows that close to 70% of companies are pursuing digital transformation. Learn what metrics they're targeting and how they're spending 2019 IT budgets. Continue Reading
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Feature
21 Dec 2018
5 cloud computing predictions, trends for 2019
From rapid multi-cloud adoption to enterprises getting smarter about workload migration strategies, experts sound off on key cloud computing trends to watch out for in 2019. Continue Reading
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News
21 Dec 2018
Top CIO articles of the year focus on cutting-edge AI, IT disruption
What were CIOs focused on in 2018? Cutting-edge AI was top of mind. IT disruption and industry bombshells loomed large. Here are the top 10 CIO articles of the year. Continue Reading
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Answer
21 Dec 2018
What role does machine learning play in the threat hunting process?
Fidelis Cybersecurity president and CEO Nick Lantuh discusses threat hunting best practices, including machine learning's role in corporate data protection. Continue Reading
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Feature
21 Dec 2018
Top 10 SearchCIO videos: IT industry leaders share DX advice
Get digital transformation strategy advice from IT industry leaders in this roundup of our top 10 most popular SearchCIO videos from 2018. Continue Reading
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News
20 Dec 2018
2018 tech events: The year in photos
Did you hit the road in 2018 to learn about IT trends? We did. This photo roundup takes a look back at some of the notable moments from SearchCIO's tech event coverage. Continue Reading
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News
18 Dec 2018
Top CIO tips in 2018 zero in on AI challenges, opportunities
Expert advice on AI problems and rewards dominated our 10 most popular CIO tips on SearchCIO in 2018. Read our summary of the tips and follow the links to the detailed coverage. Continue Reading
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Answer
14 Dec 2018
What are the benefits of serverless computing?
At the recent Gartner Symposium, analyst Arun Chandrasekaran highlighted the benefits of serverless computing and delineated the factors driving enterprise interest in serverless. Continue Reading
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News
10 Dec 2018
Lottery.com eyeing blockchain for charity games to boost transparency
Online mobile lottery service Lottery.com wants to use blockchain as a service to bolster a new business initiative: expanding into games for charities. Read about the challenges and payoffs. Continue Reading
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News
30 Nov 2018
How to ask questions the way great business leaders do: CFO Summit
Great business leaders are willing to endure all sorts of pain when they ask questions, says Hal Gregersen, who spoke at the MIT CFO Summit. That's how they solve problems. Continue Reading
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Feature
29 Nov 2018
The role of the CIO today requires 2 key skills
Matt Minetola, CIO at Travelport, reflects on how the role of the CIO in digital transformation has rewritten the rules of IT success. Continue Reading
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News
28 Nov 2018
Enterprise AI adoption on fire, but foundation lacking for sustainable AI
McKinsey surveyed thousands of executives on their AI projects to find out what was working and what wasn't. Here's the lowdown. Continue Reading
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Feature
27 Nov 2018
RPA project tackles financial processes, using SAP-savvy RPA vendor
RPA projects are not created equal. Read why automotive supplier Faurecia went with Redwood Software and about how the RPA implementation is playing out. Continue Reading
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Feature
26 Nov 2018
Lumentum CIO talks building an enterprise cloud computing strategy
A well-defined plan is essential as cloud adoption becomes a business necessity. In this Q&A, CIO Ralph Loura sounds off on the must-haves for any enterprise cloud computing strategy. Continue Reading
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Feature
20 Nov 2018
Travel commerce platform looking to blockchain, virtual reality in 2019
In 2019, Travelport's CIO is looking to build out the company's travel commerce platform with help from emerging tech like blockchain, machine learning, virtual reality and more. Continue Reading
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Answer
19 Nov 2018
What should CIOs look for when choosing public cloud platforms?
In this Ask the Expert, Lumentum SVP and CIO Ralph Loura highlights two key factors to consider when choosing among public cloud giants AWS, Azure and Google Cloud Platform. Continue Reading