A growing business needs a good Customer Relationship Management (CRM) application. It helps you manage critical customer information in one place — and gives you a complete view of your business. You’ll gain key business insights that help you close more deals, boost sales, and improve forecasting accuracy.
Read how CRM can improve your sales and productivity: learn how to build a complete CRM strategy and maximize your ROI.
With a little planning and setup, these five steps can turn even one-man marketing teams into marketing superheroes!
Learn from 8 successful startups how to optimize your customer service operations so you can grow your business fast.
We help you find customers, win more deals, keep customers happy, and connect Salesforce with your apps on one platform.
Continue Reading
Roojai puts the customer at the heart of the business to build amazing customer experiences in Thailand.
Continue Reading
6-part series in CRM basics: Learn how it works and benefits your business, how to build a strategy, and choose the right CRM!
Continue Reading
Best practices to make a lasting impact on people, processes, and help you maximise your CRM investment.
Continue Reading
Test and learn! Learn how to use data to optimise your marketing campaigns and understand your audience better.
Continue Reading
Salesforce helps Shopline expand in Asia without compromising service or more headcount.
Continue Reading
Customer expectations are changing. Are you prepared? Here's how to keep more customers happy and grow your business.
Continue Reading
Find out how Eatigo managed their sales staff and pipeline to ensure full efficiency, while increasing lead fulfilment and centralising sales processes across all territories.
Continue Reading
Load More
Headless CMSes enable omnichannel publishing and improve front-end flexibility. Yet, these platforms can have steep learning ...
SharePoint is a well-known content management and collaboration platform. Despite its popularity, it can introduce many ...
Microsoft Copilot, an AI assistant, can summarize Microsoft Teams meetings, create action items and highlight communication gaps ...
Next Generation 911 has improved calling features compared to Enhanced 911, especially when locating callers. But businesses face...
Today's DPO must juggle technical, legal and collaborative skills in the shadow of more sophisticated data breaches, tougher data...
The database vendor's new capabilities include Atlas Stream Processing to enable real-time model updates and Atlas Search Nodes ...
Retraining or fine-tuning an LLM on organization-specific data offers many benefits. Learn how to start enhancing your LLM's ...
Embedding models in semantic search are changing how we interact with information by going beyond keyword matching to capture ...
An efficient item returns process can help improve customer loyalty. Learn how to improve your reverse logistics strategy and ...
At the Hannover Messe industrial show, Microsoft debuted Fabric AI for OT and IT data, and the copilot template for factory ...