AI case studies
If you're considering artificial intelligence technologies and need some inspiration from companies that have already put it to work, you've come to the right place. Here you'll find AI case studies explaining how machine learning, natural language processing, facial recognition and artificial intelligence software changes the game for enterprises.
Top Stories
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Guest Post
05 Nov 2021
To achieve transformative outcomes, AI needs visionary leaders
To gain the business benefits of AI, leaders require a bold vision for AI adoption and scale that isn't piecemeal or a traditional top-down approach. Continue Reading
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Feature
14 Oct 2021
Google Cloud, Hologic use AI tools to fight cervical cancer
The tech giant and medical technology vendor are working together to make cervical cancer screening technology widely accessible to women everywhere and fight the disease. Continue Reading
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Feature
24 Sep 2018
Wayfair's computer vision technology gets your style
At Wayfair, the digital and physical worlds continue to converge thanks to computer vision and mixed reality tech, enabling customers to get a better feel for products before they buy. Continue Reading
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Feature
14 Aug 2018
How AI in e-commerce makes vendors more responsive to customers
AI tools are giving a boost to personalization in e-commerce as vendors find machine learning tools can make ads and experiences more relevant to their customers. Continue Reading
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Feature
06 Aug 2018
AI process automation offers benefits, but challenges remain
Enterprises are starting to employ machine learning tools as part of their AI automation strategies, but several key challenges stand in the way of effective usage. Continue Reading
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Feature
31 Jul 2018
Data science in healthcare demands dual focus, expert says
Symphony Post Acute Network is seeing success blending analytics for clinical and business operations, a change compared to how healthcare systems have traditionally used analytics. Continue Reading
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Podcast
26 Jun 2018
Computer vision technology helps Trulia link buyers to homes
In this podcast, Trulia's vice president of engineering discusses the importance of computer vision applications to the website's overall goal of helping buyers find homes. Continue Reading
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Feature
22 Jun 2018
AI applications in healthcare smooth providers' operations
Healthcare providers are embracing AI systems at an increasing rate as the potential benefits for both patient care and operational management become more apparent. Continue Reading
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Feature
19 Jun 2018
Deep learning use cases aren't limited to big tech companies
Industries that are not traditionally technology-driven are starting to find ways to use deep learning, proving the tools aren't just for large tech companies. Continue Reading
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Feature
17 May 2018
Implementing deep learning requires a creative approach
Using deep learning in an effective way requires creative problem-solving and a team approach that goes beyond simply hiring data scientists, experts say. Continue Reading
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Feature
10 May 2018
AI in call centers amplifies customer voice
Speech analytics use cases involving customer contact centers show how AI technology can make sense out of messy human language, helping businesses along the way. Continue Reading
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Feature
07 May 2018
Limitations of neural networks grow clearer in business
AI often means neural networks, but intensive training requirements are prompting enterprises to look for alternatives to neural networks that are easier to implement. Continue Reading
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Feature
19 Apr 2018
Getting to machine learning in production takes focus
Bridging the gap between training and production is one of the biggest machine learning development hurdles enterprises face, but some are finding ways to streamline the process. Continue Reading
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Feature
18 Apr 2018
Value of NLP applications varies for different AI uses
Chatbots and virtual assistants are built on sophisticated component pieces, like NLP tools and automated bot technology, which can be implemented on their own in some use cases. Continue Reading
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Feature
10 Apr 2018
Harman's plan for AI in cars moving full speed ahead
Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading
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Feature
05 Apr 2018
Why Intuit aims chatbot design at a narrow set of tasks
A data scientist at Intuit details the finance software vendor's approach to building chatbots -- and explains why it's limiting them to some basic customer service activities. Continue Reading
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Feature
02 Apr 2018
AI virtual assistant tools prove better for customer service than chatbots
AI virtual assistant software is increasingly surpassing chatbots and natural language search, as enterprises see deeper value in enabling true conversation. Continue Reading
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Feature
28 Mar 2018
Humans and AI tools go hand in hand in analytics applications
Companies are keeping data analysts and other workers in the loop with AI applications to check the results generated by automated algorithms for accuracy, relevance and missing info. Continue Reading
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Feature
17 Jan 2018
Wayfair's chief architect talks AI-driven innovation, impactful IT
Wayfair sells home furnishings, but under the covers, it's a tech juggernaut. Chief Architect Ben Clark explains how AI-driven innovation propels the business. Continue Reading