Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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News
10 Dec 2024
Acceldata unveils AI-powered data observability tools
The vendor's update includes features such as error detection with root cause analysis and schema reconciliation that use AI to automate finding and fixing data integrity problems. Continue Reading
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Opinion
09 Dec 2024
Could the AI era open a new frontier for object storage?
Object storage has seen a steady progression over the years. Explore this evolution and several products that seek to capitalize on its performance, specifically for AI. Continue Reading
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Definition
11 Dec 2024
What is explainable AI?
Explainable AI (XAI) is artificial intelligence (AI) programmed to describe its purpose, rationale and decision-making process in a way that the average person can understand. Continue Reading
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News
11 Dec 2024
Aerospike adds new vector search capabilities to database
With vector search a critical component of AI development, the vendor's latest vector search and storage capabilities target simplifying data discovery for training AI tools. Continue Reading
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Opinion
09 Dec 2024
Could the AI era open a new frontier for object storage?
Object storage has seen a steady progression over the years. Explore this evolution and several products that seek to capitalize on its performance, specifically for AI. Continue Reading
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News
09 Dec 2024
Alteryx names new CEO amid ongoing change
A year after getting acquired by private equity firms amid declining revenue growth and a slow transition to the cloud, the longtime data management vendor has a new leader. Continue Reading
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News
05 Dec 2024
New Qlik integrations ready data for AI development
The longtime analytics and data management vendor's new integrations are designed to enable customers to ingest and prepare data for GenAI. Continue Reading
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News
03 Dec 2024
AWS reimagines SageMaker as suite for data, analytics, AI
The service is now a unified platform featuring a data catalog, lakehouse and integrations with other AWS platforms. Continue Reading
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Feature
03 Dec 2024
7 video marketing challenges and how to overcome them
Video marketing can require special equipment and know-how. Yet, smartphones, AI and social media have made it more accessible to the average marketer. Continue Reading
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Definition
03 Dec 2024
AI readiness: What is it, and is your business ready?
Artificial intelligence (AI) readiness encompasses all the elements, processes and steps needed to prepare an organization to implement AI systems. Continue Reading
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Feature
27 Nov 2024
Learn the benefits of an environmental management system
An environmental management system offers cost savings, sustainability efficiencies and other benefits. Learn about its advantages as well as limitations and how ISO 14001 relates. Continue Reading
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Definition
26 Nov 2024
What is natural language query (NLQ)?
Natural language query (NLQ) is a capability that enables users to ask questions within their analytics platforms using ordinary human language instead of query language. Continue Reading
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Definition
26 Nov 2024
What is augmented intelligence?
Augmented intelligence is the use of technology to enhance a human's ability to execute tasks, perform analysis and make decisions. Continue Reading
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Podcast
26 Nov 2024
Oracle generative AI approach based on Cohere, Meta models
The tech giant has infused its various SaaS applications and databases with GenAI technology and has developed an arsenal of autonomous AI agents. Continue Reading
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Definition
25 Nov 2024
What is a convolutional neural network (CNN)?
A convolutional neural network (CNN) is a category of machine learning model. Specifically, it is a type of deep learning algorithm that is well suited to analyzing visual data. Continue Reading
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Tip
22 Nov 2024
Embedding models for semantic search: A guide
Embedding models in semantic search are changing how we interact with information by going beyond keyword matching to capture meaning and relationships in text and other data. Continue Reading
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Feature
21 Nov 2024
8 metrics to measure GenAI’s performance and business value
When gauging the success of generative AI initiatives, metrics should be agreed upon upfront and focus on the performance of the model and the value it delivers. Continue Reading
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Feature
21 Nov 2024
How to detect AI-generated content
AI- or human-generated? To test their reliability, six popular generative AI detectors were asked to judge three pieces of content. The one they got wrong may surprise you. Continue Reading
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Definition
21 Nov 2024
What is autonomous AI?
Autonomous artificial intelligence (AI) is a branch of AI in which systems and tools are advanced enough to act with limited human oversight and involvement. Continue Reading
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News
20 Nov 2024
Meta aims at enterprises with hire of ex-Salesforce AI exec
The social media giant has found success with its Llama family of GenAI models. The new hire shows it is targeting enterprise products. Continue Reading
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Definition
20 Nov 2024
What is speech recognition?
Speech recognition, or speech-to-text, is the ability of a machine or program to identify words spoken aloud and convert them into readable text. Continue Reading
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Tip
20 Nov 2024
Generative AI vs. predictive AI: Understanding the differences
Generative AI and predictive AI vary in how they handle use cases and unstructured and structured data, respectively. Explore the benefits and limitations of each. Continue Reading
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News
19 Nov 2024
New Microsoft 365 Copilot AI agents focus on productivity
New AI agents include a meeting facilitator to take notes, a project manager and an interpreter. Continue Reading
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News
13 Nov 2024
Zendesk adds a twist to AI outcomes-based CX pricing
Zendesk's dynamic pricing adds flexibility to subscriptions and outcomes-based pricing. Continue Reading
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News
13 Nov 2024
Google Learn About AI tool could fail to hit the target
While the new tool is geared toward professors, students and researchers, it may still fail to stand up to popular chatbots like ChatGPT. The tool also remains prone to hallucinations. Continue Reading
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News
12 Nov 2024
OpenShift AI boosts LLMOps chops with Neural Magic deal
The acquisition of a top contributor to an open source library already linked to OpenShift AI comes as LLMOps fundamentally alters the platform engineering scene. Continue Reading
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News
12 Nov 2024
Creating a clean generative AI data set with Getty Images
The clean data set contains no images of brands, celebrities and well-known figures such as presidential candidates, and includes a license for each image. Continue Reading
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Definition
04 Nov 2024
What is AI art and how is it created?
Artificial intelligence art (AI art) is any form of art that has been created or enhanced with AI tools. Continue Reading
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Feature
04 Nov 2024
5 industries where AI adoption is lagging
While AI captivates users worldwide, that doesn't directly translate into widespread adoption across all industries. Continue Reading
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Definition
01 Nov 2024
What is Microsoft Copilot? In-depth guide to versions and uses
Microsoft Copilot is an artificial intelligence (AI)-powered chat service that integrates with many other Microsoft applications and services to support user efficiency and productivity. Continue Reading
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Feature
31 Oct 2024
Survey: Enterprise generative AI adoption ramped up in 2024
Nearly a third of organizations are now using generative AI in production. But data quality, the AI skills gap and an evolving regulatory landscape continue to present hurdles. Continue Reading
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Definition
31 Oct 2024
What is face detection and how does it work?
Face detection, also called facial detection, is a computer technology that identifies human faces in digital images and video. Continue Reading
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News
30 Oct 2024
GM's automated recruiting goal: From 60 days to 60 minutes
General Motors is using an AI-enabled chatbot to handle tedious work in vetting candidates for recruiters. A big assist comes from automated scheduling. Continue Reading
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News
29 Oct 2024
Meta joins others reinventing search with AI
The social media giant has joined other vendors that are trying to reinvent search after the popularization of ChatGPT. The vendors want to challenge Google's position. Continue Reading
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News
29 Oct 2024
The causes of disillusionment with GenAI
The market has seen virtually unprecedented growth. However, enterprises lack confidence in what the technology can do. Nevertheless, enterprises still want to use it. Continue Reading
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Feature
29 Oct 2024
10 key characteristics of cloud computing
Evaluate how these 10 characteristics of cloud computing, such as on-demand self-service and broad network access, can help you become a more nimble and cost-effective business. Continue Reading
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Podcast
29 Oct 2024
Exploring the role of AI in beauty and haircare
Myavana uses machine learning to recommend products to Black women. The service is valuable to enterprises that can take use of the breadth of data the vendor has on Black hair. Continue Reading
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Feature
29 Oct 2024
What is enterprise AI? A complete guide for businesses
Enterprise AI tools are transforming how work is done, but companies must overcome various challenges to derive value from this powerful and rapidly evolving technology. Continue Reading
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Definition
28 Oct 2024
What is named entity recognition (NER)?
Named entity recognition (NER) is a natural language processing (NLP) method that extracts information from text. Continue Reading
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Definition
28 Oct 2024
What is conversational AI (conversational artificial intelligence)?
Conversational AI, also known as conversational artificial intelligence, is a type of AI that enables computers to understand, process and generate human language. Continue Reading
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Feature
24 Oct 2024
Scope 1, 2 and 3 emissions: Differences, with examples
With more companies tracking their carbon footprints, Scope 1, 2 and 3 emissions are under discussion. Discover what each is and the approaches to measure them. Continue Reading
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Opinion
23 Oct 2024
Blueprint for hybrid observability: AI and its 4 key enablers
There are four elements that create a foundation for AI-driven observability. The ability to automatically detect new or updated components is just one of them. Continue Reading
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Tip
22 Oct 2024
10 multitouch attribution software and tools
MTA tools can help marketers understand the customer journey and track which touchpoints lead to the most conversions. Top tools include Adobe Analytics, Branch and Triple Whale. Continue Reading
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Feature
22 Oct 2024
How data analytics could improve sustainability
Organizational leaders can't just assess sustainability efforts by feel. Instead, using data and analysis is key. So why aren't more organizations using these? Continue Reading
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Tip
16 Oct 2024
How businesses can measure AI success with KPIs
AI KPIs should include direct and indirect metrics. Learn about the standard and generative AI-specific KPIs that will help you gauge the success of your AI projects. Continue Reading
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Tip
16 Oct 2024
Types of AI algorithms and how they work
AI algorithms can help businesses gain a competitive advantage. Learn the main types of AI algorithms, how they work, and why companies must thoroughly evaluate benefits and risks. Continue Reading
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Feature
15 Oct 2024
OCR vs. IDP: What's the difference?
OCR and IDP both extract text from images, but IDP can analyze a text's meaning. Explore the key differences between these related but distinct technologies. Continue Reading
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Podcast
15 Oct 2024
Closing the gap between open source and closed AI models
More enterprises are fine-tuning open models from vendors including Meta, xAI and Mistral AI. This has led startups like Together AI to see this is the future. Continue Reading
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Feature
09 Oct 2024
What AI capabilities do network tools need?
AI networking tools have many beneficial capabilities. When evaluating AI tools, engineers should prioritize the specific capabilities their networks need for successful AI use. Continue Reading
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News
09 Oct 2024
Government use of AI by key U.S. military branches
The Air Force and Army are exploring applications of GenAI including using their own large language models. While some use cases are successful, others are not. Continue Reading
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Tip
09 Oct 2024
How to effectively manage AI projects in 12 steps
AI is a high priority for companies but results often fall short of expectations. These 12 steps will help you successfully manage AI projects and deliver business value. Continue Reading
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Tip
08 Oct 2024
How small businesses can take advantage of AI
Small business owners see AI's potential for automation and transformation, yet concerns remain. This seven-step program will help AI implementations get off on the right track. Continue Reading
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Feature
08 Oct 2024
10 top artificial intelligence certifications and courses for 2025
As AI adoption accelerates, AI certifications and courses have proliferated. These offerings go beyond the basics, deepening your knowledge of this rapidly evolving technology. Continue Reading
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Tip
07 Oct 2024
Artificial intelligence vs. human intelligence: Differences explained
Artificial intelligence is humanlike. There are differences, however, between natural and artificial intelligence. Here are three ways AI and human cognition diverge. Continue Reading
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Tip
04 Oct 2024
Contact center fraud: How to detect and prevent it
Contact centers can be sitting ducks for fraudsters, but comprehensive agent training, authentication techniques and advanced technologies can protect businesses and customers. Continue Reading
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News
04 Oct 2024
Google updates Search with more generative AI features
The cloud and search giant now has ads in AI Overviews and updates for consumer products, such as the ability to ask questions and use video with Google Lens. Continue Reading
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News
04 Oct 2024
Walmart, SF 49ers share generative AI experiences
The retail giant and the NFL team joined other organizations at the Enterprise Connect AI conference to discuss lessons learned from deploying the technology. Continue Reading
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Feature
03 Oct 2024
How digital twins can help support sustainability
Digital twin technology shows promise as a sustainability tool-- but it's no panacea. Continue Reading
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Feature
03 Oct 2024
Lessons on AI-driven marketing at EmTech MIT 2024
In addition to generating personalized advertising content, marketing professionals are using large language models as new personas to shape brand perception and strategy. Continue Reading
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News
03 Oct 2024
OpenAI shows developers what is possible with speech tool
The AI vendor introduced four new offerings for enterprises. Its Realtime API is notable for its speech-to-speech capability. Meanwhile, the startup is growing explosively. Continue Reading
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Definition
03 Oct 2024
What is Gen AI? Generative AI explained
Generative AI is a type of artificial intelligence technology that can produce various types of content, including text, imagery, audio and synthetic data. Continue Reading
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Podcast
01 Oct 2024
Enterprise adoption of generative AI is accelerating
More enterprises are using generative AI. There is no consensus on the best use case or if open or closed models work better. Organizations that used AI before ChatGPT are ahead. Continue Reading
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Definition
01 Oct 2024
What is AI? Artificial Intelligence explained
Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems. Continue Reading
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News
26 Sep 2024
OpenAI restructure move unsurprising, but raises concerns
The for-profit organization will lead to more freedom for the organization and its investors. However, it could cause enterprises to question if the vendor is committed to safe AI. Continue Reading
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News
25 Sep 2024
Microsoft introduces new safety tools for generative AI
The cloud giant introduced tools that cite sources in Copilot, curb hallucination and protect privacy. They show ways the vendor has learned from previous challenges. Continue Reading
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Definition
25 Sep 2024
What is embodied AI? How it powers autonomous systems
Embodied AI refers to artificial intelligence systems that interact with and can learn from their environments using a suite of technologies that include sensors, motors, machine learning and natural language processing. Continue Reading
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Definition
25 Sep 2024
What is a decision support system (DSS)?
A decision support system (DSS) is a computer program used to improve a company's decision-making capabilities. Continue Reading
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Definition
24 Sep 2024
What is Change Healthcare?
Change Healthcare is a healthcare technology provider specializing in revenue cycle management, payment management and health information exchange solutions. Continue Reading
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News
23 Sep 2024
Salesforce Agentforce, Microsoft Copilot AI battle heats up
After rebranding Einstein copilot products as 'agents,' Salesforce CEO Marc Benioff likened Microsoft Copilot AI to Clippit, also known as Clippy, the original intelligent agent. Continue Reading
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News
20 Sep 2024
Amazon offers new generative AI tool for e-commerce sellers
Project Amelia is a selling expert that provides sellers with answers to questions. It makes use of broad knowledge and will soon provide answers to complex problems. Continue Reading
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Tip
18 Sep 2024
AI in banking: Benefits, risks, what's next
AI technologies bring operational efficiency and customer benefits to banking. Learn how GenAI and other AI tools are transforming financial services and risks to watch out for. Continue Reading
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Definition
16 Sep 2024
What is social learning theory?
Social learning theory is the philosophy that people can learn from each other through observation, imitation, modeling and even emotions. Continue Reading
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Definition
16 Sep 2024
What is Blue Yonder (formerly JDA Software)?
Blue Yonder, formerly JDA Software, is a software and consultancy company that specializes in selling supply chain management products and services to businesses. Continue Reading
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Feature
13 Sep 2024
Explore the benefits and risks of AI in fintech
Financial technology can benefit greatly from AI tools and strategies. But financial services companies looking to adopt AI need to understand the risks too. Continue Reading
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Tip
13 Sep 2024
How AI could change threat detection
AI is changing technology as we know it. Discover how it's already improving organizations' ability to detect cybersecurity threats and how its benefits could grow as AI matures. Continue Reading
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News
12 Sep 2024
OpenAI releases new models that provide better reasoning
While reasoning is a needed move toward workflows based on AI agents, it does not solve the problem of bias in large language models. Good data is a way to mitigate that problem. Continue Reading
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News
11 Sep 2024
Oracle launches over 50 AI Agents for business use
The new agents will automate business processes. The agents show the growth in generative AI and move the market beyond the chatbot use case into a work assistant application. Continue Reading
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Tip
11 Sep 2024
The role of machine learning in multitouch attribution
As customer journeys have become more complex, marketers often struggle to determine which touchpoints lead to sales. Explore how machine learning can help. Continue Reading
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Tip
10 Sep 2024
AI transparency: What is it and why do we need it?
As AI adoption has increased, the concept of AI transparency has broadened in scope and grown in importance. Learn what it means for enterprise AI teams. Continue Reading
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Tip
06 Sep 2024
How can AI drive revenue? Here are 10 approaches
Artificial intelligence has captured the imagination of many a boardroom. Now, the emphasis has shifted to capturing revenue through AI-driven use cases. Continue Reading
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Tip
04 Sep 2024
Understanding the role of AI in cloud computing
AI is bringing previously unimagined capabilities in automation, optimization and predictive analytics to cloud management while posing new challenges for IT departments. Continue Reading
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Podcast
03 Sep 2024
Generative AI will force diversity in AI systems
In this podcast episode, David C. Williams, vice president of automation at AT&T, explains why vendors have no choice but to include diversity in their data sets. Continue Reading
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Definition
28 Aug 2024
What is an intelligent agent?
An intelligent agent is a program that can make decisions or perform a service based on its environment, user input and experiences. Continue Reading
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Definition
28 Aug 2024
What is natural language processing (NLP)?
Natural language processing (NLP) is the ability of a computer program to understand human language as it’s spoken and written -- referred to as natural language. Continue Reading
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Tip
27 Aug 2024
How to take advantage of Copilot for SharePoint
Copilot -- Microsoft's AI chatbot tool -- works in several other apps, including SharePoint. Together, Copilot and SharePoint can simplify site and content creation. Continue Reading
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Feature
27 Aug 2024
Salesforce and Workday AI deal won't disrupt ERP market
Salesforce and Workday are partnering on integrating AI data. However, the combined forces of the enterprise application giants will likely not result in an ERP market juggernaut. Continue Reading
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News
27 Aug 2024
Nvidia launches NIM Agent Blueprints to speed AI use
Nvidia introduced new microservice that helps enterprise developers deploy GenAI applications. It also introduced three Blueprints for different use cases. Continue Reading
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Feature
26 Aug 2024
Democratization of AI creates benefits and challenges
What happens when you expand the use of AI beyond a circle of experts? To prevent business challenges, leaders must make smart investments in AI tools and training for workers. Continue Reading
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Feature
26 Aug 2024
10 top AI and machine learning trends for 2024
Custom enterprise models, open source AI, multimodal -- learn about the top AI and machine learning trends for 2024 and how they promise to transform the industry. Continue Reading
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Opinion
23 Aug 2024
Will AI replace technical writers? One user's experience
As with many jobs, how AI advancements will affect the future of technical writing is up for debate. Hear from one expert on why AI is here to stay -- but so are technical writers. Continue Reading
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Tip
22 Aug 2024
Understanding how the Copilot+ PC program uses AI
Organizations looking to boost productivity for key Windows users should learn what Copilot+ PCs can offer and what workflows the features can help with. Continue Reading
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Feature
22 Aug 2024
AI regulation: What businesses need to know in 2024
The rapid evolution and adoption of AI tools has policymakers scrambling to craft effective AI regulation and laws. Law professor Michael Bennett analyzes what's afoot in 2024. Continue Reading
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Definition
21 Aug 2024
What is supervised learning?
Supervised learning is a subcategory of machine learning (ML) and artificial intelligence (AI) where a computer algorithm is trained on input data that has been labeled for a particular output. Continue Reading
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Feature
20 Aug 2024
How businesses are using AI in the construction industry
As businesses in the construction industry integrate AI and machine learning into their processes, the sector's approach to design, safety and project management is changing. Continue Reading
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Tip
19 Aug 2024
Assessing the competitors of Copilot for Microsoft 365
There are numerous generative AI tools that focus on enhancing user productivity, so organizations should survey the market to evaluate which product they should deploy and use. Continue Reading
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Feature
15 Aug 2024
The top 7 video marketing trends
Video marketing trends, such as user-generated content, influencer marketing and virtual and hybrid events, can help brands expand their reach and engage more customers. Continue Reading
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Definition
13 Aug 2024
What is transfer learning?
Transfer learning is a machine learning (ML) technique where an already developed ML model is reused in another task. Continue Reading
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Tip
13 Aug 2024
Use RAG with LLMs to democratize data analytics
Pairing retrieval-augmented generation with an LLM helps improve prompts and outputs, democratizing data access and making previously elusive information available to more users. Continue Reading
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News
12 Aug 2024
Startup aims to upend old-school RPA with large action model
With its GenAI-based platform, Orby AI aims to provide enterprises with generative process automation and AI agents to automate a range of business workflows. Continue Reading
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Feature
07 Aug 2024
The dangers of voice deepfakes in the November election
The growth of generative AI has led to more audio cloning technology. This could affect the U.S. election. Recent incidents show that existing safeguards are not effective. Continue Reading
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Feature
06 Aug 2024
12 key benefits of AI for business
AI experts expound on these top areas where artificial intelligence technologies can improve enterprise operations and services. Continue Reading
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Tip
06 Aug 2024
15 top applications of artificial intelligence in business
The use of AI in business applications and operations is expanding. Learn about where enterprises are applying AI and the benefits AI applications are driving. Continue Reading