Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Feature
09 Oct 2024
What AI capabilities do network tools need?
AI networking tools have many beneficial capabilities. When evaluating AI tools, engineers should prioritize the specific capabilities their networks need for successful AI use. Continue Reading
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News
09 Oct 2024
Government use of AI by key U.S. military branches
The Air Force and Army are exploring applications of GenAI including using their own large language models. While some use cases are successful, others are not. Continue Reading
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News
07 Feb 2023
ChatGPT bursts into Microsoft Bing as Google Bard rises
The AI search race heated up as Microsoft infused its struggling Bing search engine with OpenAI technology and Google introduced Bard, a lightweight version of its LaMDA chatbot. Continue Reading
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News
03 Feb 2023
The accelerating use of generative AI may prompt U.S. action
Generative AI tools like ChatGPT do everything from write code to detect network vulnerabilities. But the tools also carry risks, which might spur government involvement. Continue Reading
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Feature
03 Feb 2023
Federal report focuses on AI diversity and ethics
A national group formed to advance the research and development of AI in the U.S. proposes ways to add more variety among students, educators and researchers studying AI. Continue Reading
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Feature
01 Feb 2023
Implications of AI art lawsuits for copyright laws
Lawsuits filed by Getty Images and several artists could determine whether generative AI developers can use copyrighted materials as part of their training data sets. Continue Reading
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Definition
31 Jan 2023
outsourcing
Outsourcing is a business practice in which a company hires a third party to perform tasks, handle operations or provide services for the company. Continue Reading
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Definition
31 Jan 2023
disruptive technology (disruptive innovation)
Disruptive technology, often referred to as disruptive innovation, is when a new business model attracts an underserviced market or revenue stream and grows until it supplants incumbent competitors. Continue Reading
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Feature
30 Jan 2023
How a digital retail firm uses enterprise search
Glean trains language models based on a customer's documents and other stored content. Its platform sits on users' technology stack to provide for smooth integration. Continue Reading
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Feature
24 Jan 2023
AI use cases in banking create opportunities, improve systems
AI has become increasingly more common in the banking industry and has found a home sifting through data, improving back-end systems and assisting with customer service. Continue Reading
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Definition
24 Jan 2023
logical equivalence
Logical equivalence is the condition of equality that exists between two statements or sentences in propositional logic or Boolean algebra. Continue Reading
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News
19 Jan 2023
AI21 intros text-generating AI capability that cites sources
AI vendor AI21 Labs' Wordtune Spices is a writing assistant that provides users with different text options and links to sources so that writers know where the information is from. Continue Reading
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Definition
19 Jan 2023
element-of symbol
The element-of symbol is used in mathematical set theory to indicate that a point, object or number belongs to a certain set. Continue Reading
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News
12 Jan 2023
Nvidia intros new workflows to stem retail theft
Retailers such as Target and Rite Aid have reported huge losses due to theft. Computer vision and image recognition tools can help identify and track products. Continue Reading
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News
11 Jan 2023
The chances of Microsoft using ChatGPT to challenge Google
The tech giant likely is looking to incorporate OpenAI's platform into Bing to rival Google. While the AI platform has been popular among consumers, many believe it needs work. Continue Reading
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Opinion
11 Jan 2023
Data, analytics and AI predictions for 2023
The expansion of big data, analytics and artificial intelligence we saw in 2022 will continue into the new year and present both new opportunities and challenges for organizations. Continue Reading
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News
09 Jan 2023
AI risks shadow software development security trend
The rise of AI-assisted workflows will facilitate software development security amid growing open source vulnerabilities, but comes with the threat of AI-generated attacks. Continue Reading
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News
09 Jan 2023
AI platform helps medical company screen babies' eyes
Startup Iris Technology unveils its new platform for 200 users. Medical AI company Pr3vent uses the platform to train its AI model and remove bias from its model. Continue Reading
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News
04 Jan 2023
Nvidia adds generative AI suite to Omniverse platform
The AI hardware/software vendor released new generative AI tools for developers. It also updated its Omniverse Enterprise platform and introduced registration for avatar builders. Continue Reading
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Feature
27 Dec 2022
AI examples that can be used effectively in agriculture
AI technologies can be utilized in agriculture for increased visibility into factors affecting crops, increased efficiency and minimized risk. Continue Reading
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News
21 Dec 2022
Biggest AI news of 2022
From misinformation and disinformation in the war in Ukraine to James Earl Jones lending his voice to voice cloning, these are the most notable stories of the year. Continue Reading
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Feature
19 Dec 2022
Four AI trends to look for in 2023
From a new algorithm law to combat hiring bias in New York City to the growth of generative tools and technologies, AI will keep growing and be used by more enterprises next year. Continue Reading
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Tip
16 Dec 2022
Recent developments show us the future of chatbots
Experts in conversational AI are optimistic about what recent advancements in chatbot technology mean for the future. Despite challenges, these advancements can point the way forward. Continue Reading
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News
15 Dec 2022
Lensa AI app mixes up data, privacy and representation
The app generates avatars from users' images. While the terms and conditions worry critics, the avatars provide representation of racial groups not usually seen in art. Continue Reading
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Feature
14 Dec 2022
How AI can assist industries in environmental protection efforts
While technology for environmental protection isn't a new concept, AI advancements empower businesses to achieve sustainable operations. Continue Reading
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Feature
09 Dec 2022
Making avatars and metaverse technologies more mature
While a digital human is likely to capture the attention of enterprises, those interacting with the avatar see ways the virtual being can be improved to help humans. Continue Reading
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News
09 Dec 2022
Diversity within your AI team can reduce bias
The CEO of the Women Leaders in Data and AI group discusses why including women and other underrepresented groups on AI teams can help to address the problem of AI bias. Continue Reading
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News
08 Dec 2022
How enterprises determine whether to buy or build AI models
From the USPS to appliance company Conair, organizations employing machine learning technology sometimes need to determine whether it's better to buy or build capabilities. Continue Reading
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Tip
07 Dec 2022
Unlocking the potential of white box machine learning algorithms
Transparent, explainable machine learning algorithms have demonstrated benefits and use cases. Although white box AI is nascent and largely unknown, it's worth exploring further. Continue Reading
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Tip
06 Dec 2022
How significant is AI's role in Industry 4.0?
Many examples exist to demonstrate the effectiveness of AI in Industry 4.0. It entails the newest revolution in manufacturing, so naturally advanced tech like AI will play a crucial role. Continue Reading
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News
30 Nov 2022
AWS adds governance, geospatial tools to Amazon SageMaker
The cloud computing giant added data governance and geospatial tools to its machine learning platform and provided 40 new data connectors to Data Wrangler. Continue Reading
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Feature
30 Nov 2022
Evaluating multimodal AI applications for industries
Various industries, including healthcare and media, are currently making use of multimodal AI applications and have determined that the benefits outweigh drawbacks. Continue Reading
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News
29 Nov 2022
Amazon boosts CodeWhisperer, AI and ML tools
AWS rolled out updates to a series of AI tools and services, highlighted by improvements to its CodeWhisperer coding system and Textract AI service for extracting document text. Continue Reading
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News
23 Nov 2022
Apple's AI-powered RoomPlan complements a design app
Interior design company Planner 5D introduced an API feature created by Apple that enables app users to quickly scan rooms without taking too much time to draw and trace manually. Continue Reading
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Definition
22 Nov 2022
robotic surgery (robot-assisted surgery)
Robotic surgery is the use of computer technologies working in conjunction with robot systems to perform medical procedures. Continue Reading
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News
22 Nov 2022
How Cisco uses AI to find diverse suppliers
The digital communications technology giant employs machine learning vendor Tealbook to gain access to data that fits the types of suppliers it wants. Continue Reading
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Feature
18 Nov 2022
Enterprise applications of the metaverse slow but coming
From holographic avatars to training surgeons, metaverse applications for enterprises are many. But the technology for organizations is still in its infancy. Continue Reading
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News
17 Nov 2022
What Microsoft, Nvidia AI supercomputer partnership means
The public cloud supercomputer will incorporate A100 and H100 GPUs and the chipmaker's AI enterprise software suite. It will enable enterprises to build large AI models at scale. Continue Reading
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Definition
17 Nov 2022
social robot
A social robot is an artificial intelligence (AI) system that is designed to interact with humans and other robots. Continue Reading
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News
16 Nov 2022
Finding what differentiates Cerebras' AI supercomputer
The vendor's new technology enables organizations that might not have the money to build their own supercomputer to try the technology and see what they can accomplish with it. Continue Reading
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News
14 Nov 2022
Intel deepfake detector raises questions
The vendor created a detector that uses facial blood flow to determine if a video subject is fake or real. However, its effectiveness to detect a real or fake video is unclear. Continue Reading
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Feature
09 Nov 2022
AI-powered CRM platforms compared
CRM vendors can apply fundamental AI capabilities in various ways. Learn about the similarities and differences between AI functionality in the major CRM platforms. Continue Reading
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Feature
08 Nov 2022
Augmentation a better approach than automation for AI
Fears that robots will replace human workers grow as technologists create new tools that imitate what humans do. Instead, industries should focus on using AI to complement humans. Continue Reading
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Feature
08 Nov 2022
How AI in weather prediction can aid human intelligence
AI and machine learning models are becoming more widely used in climate prediction and disaster preparedness to aid experts without replacing them. Continue Reading
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News
04 Nov 2022
Finding value in AI in the age of digitization
Even as enterprises invest in AI technology, they are not applying it strategically, although they attempt to change their operations to become more focused on technology. Continue Reading
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Feature
31 Oct 2022
James Earl Jones, AI and the growing voice cloning market
The growing text-to-speech and speech-to-speech market is sparking new enterprise applications. However, the technologies also raise concerns about privacy and misuse of the tools. Continue Reading
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Feature
31 Oct 2022
Defining requirements key to manage machine learning projects
Machine learning projects are likely to fail without proper planning. 'Managing Machine Learning Projects' provides guidance on how to plan by defining ML project requirements. Continue Reading
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Feature
31 Oct 2022
Why and when to consider a feature store in machine learning
Feature stores exist to make data for training machine learning models reusable. Explore both the benefits and challenges of feature stores that organizations can experience. Continue Reading
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News
28 Oct 2022
Staying relevant in process mining: Celonis' challenge
The vendor recently announced a $1 billion funding extension. But despite its popularity for process mining, Celonis faces competition from more vendors entering the market. Continue Reading
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Tip
25 Oct 2022
How financial institutions can streamline compliance with AI
AI systems help make compliance processes more efficient and effective for financial institutions. Automation can reduce problems like human error and regulatory breaches. Continue Reading
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News
25 Oct 2022
IBM expands embeddable AI software with NLP capabilities
The addition to embeddable AI comes one week after IBM introduced its new AI chip. The libraries aim to make it easier for developers to use the Watson application. Continue Reading
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News
21 Oct 2022
AI groups work to tune, release large language models
CarperAI, Scale AI and other research groups have partnered to deliver instruction-tuned language models as the NLP market grows. Continue Reading
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News
19 Oct 2022
CRM and BPM vendor Pegasystems adds new AI features
The CRM and business process management vendor, looking to scale up, introduced new features for business users, service representatives and call center customers. Continue Reading
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Definition
18 Oct 2022
precision agriculture
Precision agriculture (PA) is a farming management concept based on observing, measuring and responding to inter- and intra-field variability in crops. Continue Reading
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News
12 Oct 2022
New Microsoft AI tools aim at business end users
Microsoft released new features for the Azure Cognitive Services suite, as well as a Form Recognizer and Responsible AI dashboard aimed at both data scientists and business users. Continue Reading
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News
11 Oct 2022
Google Cloud introduces new AI tools for business users
The tech giant released new a translation hub aimed at business users, a computer vision feature for the Vertex AI platform, and the OpenXLA Project open source initiative. Continue Reading
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Feature
07 Oct 2022
The long-term answer to fixing bias in AI systems
The technology is exploding with new developments daily. However, problems with training data can lead to bias. Fixing it requires retraining the data and educating users. Continue Reading
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Feature
06 Oct 2022
The creative thief: AI tools creating generated art
AI systems such as OpenAI's Dall-E, Midjourney and Stable Diffusion are used to create striking images. But it can be unclear if the images are inspired by others or stolen. Continue Reading
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News
06 Oct 2022
Automation and digital assistants in a post-pandemic world
From the food industry to manufacturing and healthcare, enterprises are looking for more ways to enhance their businesses and scale their growth with digital automation. Continue Reading
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News
04 Oct 2022
RPA vendor Automation Anywhere aims at process discovery
While the vendor's new platform is geared towards automation, the market is shifting. Many enterprises are now moving away from RPA and toward process mining and discovery. Continue Reading
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Feature
29 Sep 2022
Digital twin consortium accelerates growth of the technology
Through its working groups, the consortium helps organizations deal with challenges in managing systems and data related to the technology. The subgroups publish their findings. Continue Reading
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News
28 Sep 2022
Intel SDKs give developers tools for AI, quantum software
Intel launched new SDKs for AI and quantum computing and added tools underpinned by the Intel Developer Cloud in an effort to attract developers to build on its hardware. Continue Reading
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News
28 Sep 2022
DataRobot-managed AI cloud now generally available
With the managed version of its cloud platform, the vendor will run machine learning projects for enterprises that don't want them on the public cloud. Continue Reading
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News
27 Sep 2022
Chipotle pilots AI systems to assist workers and diners
The fast-food chain is trying out AI-powered cook assistants and consumer experience programs. Its tortilla-making bot will start making chips for some consumers next month. Continue Reading
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Feature
23 Sep 2022
Industries leading the way in conversational AI
Learn how companies in vertical markets are using conversational AI and even partnering with AI developers for software that's tailored to their unique business needs. Continue Reading
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News
20 Sep 2022
Nvidia unveils Omniverse Cloud for metaverse applications
The new service lets enterprises build metaverse applications. The vendor also introduced new large language model services and unveiled upgrades to its H100 hardware line. Continue Reading
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News
15 Sep 2022
Jabra provides sentiment analysis with first AI software
The new SaaS offering voice coaches agents and provides self-coaching assessments and personalized evaluations. The vendor also introduced two new headsets. Continue Reading
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News
14 Sep 2022
AI vendor SambaNova intros next generation of DataScale
The AI vendor released an updated version of its DataScale system. The new system boasts improved performance and expanded memory for enterprises working with large models. Continue Reading
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News
09 Sep 2022
How Loram reduces distracted driving with AI technology
The road and rail maintenance company employs technology from a startup AI vendor with a computer vision and deep learning device that alerts unfocused fleet truck drivers. Continue Reading
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Feature
08 Sep 2022
National Grid saves $2 million by partnering with AI startup
The gas and electric company used AiDash to realize efficiencies and improve reliability and vegetation management in Massachusetts after a challenging year. Continue Reading
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News
01 Sep 2022
Nvidia now needs special license to export AI chips to China
The requirement applies to the vendor's A100 and H100 chips. It will also affect competitor AMD's M123O chips. The U.S. move will keep China from accessing advanced GPUs. Continue Reading
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Tip
29 Aug 2022
AI hiring bias: Everything you need to know
Bias and discrimination can creep into your hiring process in all sorts of places. Here are the ones to watch out for, and tips on mitigating their negative effects. Continue Reading
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News
26 Aug 2022
Troubled AI vendor DataRobot hit by more layoffs
The layoffs come after the former CEO quit amid criticism that he and top execs dumped stock as the company's financial outlook dimmed. The AI vendor is now in downsizing mode. Continue Reading
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Podcast
26 Aug 2022
AI risk management puts ML code, data science in context
Navrina Singh, CEO of Credo AI, discusses the limits of MLOps and algorithmic auditing in providing governance for responsible AI. Continue Reading
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News
24 Aug 2022
New funding for Anyscale boosts popular Ray AI platform
The startup raised $99 million and released a new version of its open source framework, which helps enterprises scale AI workloads and projects with available resources. Continue Reading
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Feature
24 Aug 2022
How businesses can benefit from conversational AI applications
Conversational AI tools have traditionally been limited in scope, but as they become more humanlike, businesses have realized their potential and applied them to more use cases. Continue Reading
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News
19 Aug 2022
Why you need to consider using small data to train AI models
A smaller data set makes sense for certain applications, such as intelligent document processing. It is not helpful in cases in which a large volume is needed to avoid mistakes. Continue Reading
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Tip
19 Aug 2022
12 AI and machine learning use cases in ITSM
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 12 AI and machine learning use cases in ITSM. Continue Reading
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News
17 Aug 2022
A hyper-personalized AI platform for community finance
Using the vendor's Cortex AI platform, DeepTarget created a digital experience platform that community finance institutions can use to predict what consumers will buy. Continue Reading
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Tip
16 Aug 2022
How AI is transforming the talent acquisition process
Machine learning, natural language processing and RPA can source candidates faster, match their skills better and vet them with less bias. An HR technology expert explains how. Continue Reading
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Feature
16 Aug 2022
Facing labor shortage, pizza franchise turns to AI phone bot
Jet's Pizza says OrderAI Talk frees up employees, keeps consumers from enduring long wait times and is an option for those who prefer using the phone to text ordering. Continue Reading
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News
11 Aug 2022
Lessons enterprises can learn from Meta BlenderBot 3
The tech giant's AI chatbot raises concerns on how enterprises can train natural language generative systems without creating controversial and damaging products. Continue Reading
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News
09 Aug 2022
Nvidia targets metaverse with new Omniverse Avatar Engine
The vendor's new cloud engine will help organizations easily build avatars and digital assistants. Nvidia also revealed plans to evolve USD with partners such as Pixar. Continue Reading
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News
05 Aug 2022
Abbyy aims intelligent document processing at business users
Since its birth three decades ago, Abbyy's trajectory has shifted from old-line OCR tech to the forefront of the fast-growing intelligent document processing sector. Continue Reading
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Feature
05 Aug 2022
New AI ethics advisory board will deal with challenges
Created by the Institute for Experiential AI at Northeastern University, the board will help organizations without internal audit boards but will face some challenges. Continue Reading
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Feature
04 Aug 2022
The white-box model approach aims for interpretable AI
The white-box model approach to machine learning makes AI interpretable since algorithms are easy to understand. Ajay Thampi, author of 'Interpretable AI,' explains this approach. Continue Reading
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Guest Post
04 Aug 2022
Why banks need MLOps for digital transformation
Financial institutions should look to MLOps to ease the development, deployment and management of machine learning models. MLOps is often ignored, yet banking will benefit from it. Continue Reading
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Feature
03 Aug 2022
How the economic downturn is affecting the AI sector
Enterprise budget cutting is slowing AI projects. Vendors may not feel the impact now but likely won't be spared. Meanwhile, venture capitalists have cut back investments. Continue Reading
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News
02 Aug 2022
UiPath acquires NLP vendor in effort to expand beyond RPA
The vendor's acquisition aligns with its strategy of expanding beyond its robotic process automation footprint to try to compete more effectively with tech giants. Continue Reading
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News
27 Jul 2022
Deepfake technology risky but intriguing for enterprises
Enterprises can generate synthetic data sets with the technology. It is useful in broadcast and for advertising. However, its privacy and political implications can be dangerous. Continue Reading
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Podcast
26 Jul 2022
Digital freight broker cuts food waste, carbon footprints
Hwy Haul CEO Syed Aman explains how connecting shippers with truckers online and using data science to optimize loads and routes makes the produce supply chain more sustainable. Continue Reading
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Tip
26 Jul 2022
6 best practices for managing a contingent workforce
A well-managed contingent workforce can provide welcome relief to businesses juggling their finances during trying times and a practical alternative to hiring permanent employees. Continue Reading
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News
22 Jul 2022
OpenAI Dall-E could spark enterprise creativity
The natural language tool could entice enterprise users who create content and are interested in the metaverse -- if it can pass muster with the corporate compliance team. Continue Reading
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News
19 Jul 2022
Microsoft releases cloud contact center platform
Contact center platform technology buyers have another option: Microsoft assembles a CCaaS from Nuance, Power Platform, Teams and -- for those who need it -- Dynamics 365 tech. Continue Reading
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Feature
15 Jul 2022
The future of data science: Career outlook and industry trends
The future of data science as a profession is unclear, as new technologies change the responsibilities of data scientists. It may also soon change the nature of the job. Continue Reading
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News
14 Jul 2022
AI21 secures $64M in funding as NLP market grows
AI21 Labs is now worth $664 million. Its growth shows the demand for more language models and tools despite the dominance of models like OpenAI's GPT-3, GPT-J and GPT-Neo. Continue Reading
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Tip
14 Jul 2022
How AI governance and data privacy go hand in hand
Given instances where AI compromise data privacy and security, it's imperative that organizations understand both AI and data privacy can coexist in their AI governance frameworks. Continue Reading
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Feature
12 Jul 2022
AI for video editing: How one startup is doing it
The vendor's Magnifi platform enables enterprises to generate clips from live or prerecorded videos. The platform uses AI and computer vision to create short clips. Continue Reading
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Feature
08 Jul 2022
How enterprises can establish an AI-first data strategy
Enterprises looking to mature in their use of AI must focus on the information they're putting into their models. Their models should create trust in their business. Continue Reading
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News
07 Jul 2022
Salesforce CodeGen lead discusses AI-generated programming
The head of Salesforce's open source, AI-assisted no-code project discusses the company's approach to AI moving forward, as well as what users might see next on the roadmap. Continue Reading
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Feature
30 Jun 2022
How hybrid chatbots improve customer experience
Hybrid chatbots combine human intelligence with AI used in standard chatbots to improve customer experience. Learn how industries are using them to engage with customers. Continue Reading
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Feature
28 Jun 2022
Hybrid AI examples demonstrate its business value
As businesses weigh the potential benefits of implementing AI systems, hybrid AI examples demonstrate the technology's practical value for businesses. Continue Reading