Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Feature
09 Sep 2026
Top 10 AI certifications and courses for 2026
As AI adoption accelerates, AI certifications and courses have proliferated. These offerings here go beyond the basics, deepening your knowledge of this rapidly evolving technology. Continue Reading
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Feature
03 Sep 2026
5 key contact center AI features and their benefits
As multifunctional contact centers grow more complex and vital as revenue and relationship centers, generative and agentic AI have become a foundational component. Continue Reading
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News
11 May 2018
Citrix Analytics service brings hope for better security
As it becomes more difficult to monitor and secure applications and data, Citrix's security analytics platform is getting more attention from IT pros. Continue Reading
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Feature
06 Apr 2018
More curiosity could help narrow AI tools handle broader uses
Today, engineers are developing AI tools primarily for individual applications, but programming a facsimile of curiosity into algorithms could help make them more general purpose. Continue Reading
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Feature
28 Mar 2018
Humans and AI tools go hand in hand in analytics applications
Companies are keeping data analysts and other workers in the loop with AI applications to check the results generated by automated algorithms for accuracy, relevance and missing info. Continue Reading
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Feature
26 Mar 2018
IT, finance and marketing have uses for AI -- do you?
AI in healthcare improves patient outcomes. AI in IT aids employee compliance and security. AI in logistics, AI in marketing, AI in finance -- learn how your company can use AI. Continue Reading
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Opinion
15 Feb 2018
Hype surrounding AI technologies nears atomic proportions
Amid the infiltration of artificial intelligence into business and society, spawning fears from some of Armageddon, humankind's greatest AI threat may very well come from within. Continue Reading
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Opinion
15 Feb 2018
Cognitive computing in healthcare mends doctor-patient gaps
Cognitive computing and healthcare data aggregation may prove to be important bedside companions to doctors treating their patients in the era of medical specialization. Continue Reading
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Feature
12 Feb 2018
Insurer's machine learning use case: Changing driver behavior
Machine learning tools can be put to use for more than targeted marketing and product recommendations. Auto insurer HiRoad is using them to help create safer drivers. Continue Reading
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Feature
17 Jan 2018
Wayfair's chief architect talks AI-driven innovation, impactful IT
Wayfair sells home furnishings, but under the covers, it's a tech juggernaut. Chief Architect Ben Clark explains how AI-driven innovation propels the business. Continue Reading