Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Feature
09 Oct 2024
What AI capabilities do network tools need?
AI networking tools have many beneficial capabilities. When evaluating AI tools, engineers should prioritize the specific capabilities their networks need for successful AI use. Continue Reading
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News
09 Oct 2024
Government use of AI by key U.S. military branches
The Air Force and Army are exploring applications of GenAI including using their own large language models. While some use cases are successful, others are not. Continue Reading
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Feature
29 Oct 2021
Autonomous vehicle technology advancing amid big challenges
Self-driving vehicles won't be widely viable commercially until their AI guidance systems are better than human drivers and can adjust to unpredictable road circumstances. Continue Reading
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News
20 Oct 2021
SambaNova Systems now offers GPT AI-powered language model
The vendor said its new offering will save enterprises time and money as they adopt language models. It also said the service makes the language model more accessible than before. Continue Reading
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Feature
19 Oct 2021
FTC pursues AI regulation, bans biased algorithms
The agency tries to regulate how businesses use AI algorithms by enforcing the Fair Credit Reporting Act, Equal Opportunity Credit Act and FTC Act. Critics want more regulation. Continue Reading
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Feature
14 Oct 2021
Google Cloud, Hologic use AI tools to fight cervical cancer
The tech giant and medical technology vendor are working together to make cervical cancer screening technology widely accessible to women everywhere and fight the disease. Continue Reading
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News
12 Oct 2021
Google, partners launch new tools for Vertex AI ML platform
The tech giant released a series of new tools and applications, some with partners, for the automated machine learning platform it launched in May 2021. Continue Reading
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News
11 Oct 2021
IBM introduces Environmental Intelligence Suite
The tech giant said the new software suite from its weather subsidiary will help organizations prepare for climate risk and weather disasters such as wildfires and flooding. Continue Reading
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News
05 Oct 2021
Mailchimp AI tool targets small-business email marketing
The veteran email marketing vendor's new tool, the result of its purchase of martech vendor Inspector 6, is aimed at boosting small businesses' email campaigns with AI. Continue Reading
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Feature
28 Sep 2021
Capitalizing on the many artificial neural network uses
Neural networks have many use cases. Businesses interested in using AI should consider both the challenges and potential gains of deploying neural nets. Continue Reading
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Feature
23 Sep 2021
SambaNova makes a mark in the AI hardware realm
The startup says it is innovating AI hardware systems with its data flow architecture that enterprises can use to be more efficient when processing large AI data sets. Continue Reading
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Feature
23 Sep 2021
A look at AI trends and bias in AI algorithms
In the past few years, more and more organizations have focused on AI. However, just as the use of AI and machine learning has expanded, concern about AI bias is also growing. Continue Reading
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Feature
21 Sep 2021
AI carbon footprint: Helping and hurting the environment
Companies can use AI to help the environment, including by using it to prevent forest fires and reduce factory waste. At the same time, AI has its own carbon footprint. Continue Reading
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News
09 Sep 2021
IBM Watson Assistant tools aim to speed contact center CX
IBM has released new AI capabilities to speed virtual agents and automate more contact center tasks. The vendor also formed a partnership with contact center vendor IntelePeer. Continue Reading
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Feature
26 Aug 2021
RPA market booms as enterprises automate with bots
The RPA sector is expected to reach nearly $3 billion this year as new vendors compete with larger established RPA specialists and tech giants for enterprise automation business. Continue Reading
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News
03 Aug 2021
Salesforce automation strategy sharpens with acquisition
The CX giant plans to fold RPA technology from an acquisition into some of its platforms. The move comes after Microsoft and other big tech firms bought RPA vendors. Continue Reading
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Feature
23 Jul 2021
Building trustworthy AI is key for enterprises
Organizations need to focus on transparency in models, ethical procedures and responsible AI in order to best comply with guidelines for developing trustworthy AI systems. Continue Reading
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Feature
09 Jul 2021
The benefits of an AI-first strategy
Enterprises should put AI first in their business strategies by constantly collecting and using new data to power AI models, argues startup investor Ash Fontana. Continue Reading
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News
22 Jun 2021
HPE buys Determined AI to speed AI model training with HPC
Hewlett Packard Enterprise scoops up San Francisco-based startup to give customers out-of-the-box AI training models for use with high-performance computing systems. Continue Reading
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News
09 Jun 2021
M&A wave rising in hot AI market
The market is ripe for more AI M&A deals as enterprise demand for AI talent, MLOps and vertical applications rose during the pandemic. Continue Reading
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Definition
08 Jun 2021
fuzzy logic
Fuzzy logic is an approach to computing based on "degrees of truth" rather than the usual "true or false" (1 or 0) Boolean logic on which the modern computer is based. Continue Reading
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News
03 Jun 2021
AI, new skills and self-defense code emerge as app-dev musts
Gartner analysts paint an app-dev vision for 2021 and beyond marked by AI-driven tooling, novel approaches to app security and new skills. Continue Reading
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News
03 Jun 2021
L'Oréal to 'revolutionize' beauty services using Google Vertex
ModiFace says it will save many hours developing AI algorithms by exploiting the compute power and AI tools of Google Vertex to create digitized beauty services. Continue Reading
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News
02 Jun 2021
Nvidia extends its AI reach with cloud development hub
Nvidia debuted a development platform to speed the development and delivery of AI projects, along with a monthly subscription plan that allows access to its DGX SuperPod servers. Continue Reading
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News
28 May 2021
Microsoft revs up AI push with GPT-3-enabled Power Apps
GPT-3-enabled Microsoft Power Apps will enable those with little or no coding experience to build Power FX applications on Azure using natural, conversational language. Continue Reading
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Feature
17 May 2021
8 considerations for buying versus building AI
Business leaders should consider their employees' technical expertise, technology budgets and regulatory needs, among other factors, when deciding to build or buy AI. Continue Reading
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News
04 May 2021
Pegasystems to release Process AI amid hyperautomation surge
Pegasystems will add intelligent automation features to its Pega Platform that apply event stream processing, machine learning and natural language processing to business actions. Continue Reading
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Guest Post
29 Apr 2021
Moving beyond NLP to make chatbots smarter
Machine reasoning could help chatbots better understand context, which is crucial to understanding human emotions and formulating emotionally relevant responses. Continue Reading
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Feature
02 Apr 2021
Automatic speech recognition may be better than you think
Even as more enterprises turn to voice recognition systems to process unstructured audio and build virtual assistants, many organizations don't have confidence in the high accuracy of these systems. Continue Reading
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Feature
01 Apr 2021
AI voice technology has benefits and limitations
The quality of an automated transcription depends on high-quality recording equipment as well as modern AI-powered transcription software, according to one CTO. Continue Reading
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News
31 Mar 2021
OSDU Data Platform opens door to new apps in energy sector
A new OSDU standard aims to bring information from oil, gas, wind, solar and other sources into a single data platform to help energy companies address future demand. Continue Reading
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News
30 Mar 2021
Cloudera Foundation merger to bring AI and data to nonprofits
The merger creates a program within the Patrick J. McGovern Foundation that will provide artificial intelligence technology and expertise to nonprofit organizations. Continue Reading
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News
16 Mar 2021
PatSnap lands $300M in Series E funding
PatSnap reports new funding for its IP and R&D management platforms, as the number of patents granted globally picked up, despite COVID-19, in 2020. Continue Reading
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News
12 Mar 2021
Icertis raises $80M for AI-powered contract management
Icertis, founded in 2009, is now valued at more than $2.8 billion with the new funding. The vendor is a key player in the contract management niche. Continue Reading
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Guest Post
10 Mar 2021
How AIOps investment improves customer service, boosts ROI
Before reaping the benefits of AIOPs -- such as improved customer service and easier collection of customer data -- companies need to determine if it is a good fit. Continue Reading
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Feature
09 Mar 2021
Broad use of EHR voice assistants still years away
EHR voice assistants aren't much more than a Siri-type interface to the patient's healthcare record right now. But vendors and clinicians see big things for the tech. Continue Reading
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Feature
05 Mar 2021
Mastercard senior VP talks about AI and fraud prevention
Mastercard uses and sells AI-powered technology to prevent fraud and has found that AI-powered services can inspire customer loyalty. Continue Reading
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Feature
26 Feb 2021
Steel producer reduces costs using AI in manufacturing
The largest long steel producer in Latin America used data and machine learning predictions to save money, while maintaining the same level of production quality. Continue Reading
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Feature
24 Feb 2021
5 examples of effective NLP in customer service
Through use cases such as chatbots, recommendation systems and customer relationship management, NLP and AI are playing an important role in enterprise customer service. Continue Reading
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News
17 Feb 2021
AI deployed as employee burnout detection tool
Employee burnout is one of the mental health issues that AI tools are helping HR to identify. The technology can analyze employee activities and communications for potential risk. Continue Reading
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Feature
17 Feb 2021
Artificial general intelligence in business holds promise
While AGI in business remains unattainable today, truly intelligent systems, chatbots and predictive analytics are potential use cases enterprises should keep their eyes on. Continue Reading
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Feature
03 Feb 2021
Automated speech recognition gives CX vendor an edge
An automated transcription service can help users train their sales staff and stop robocalls. A contact center software vendor included one for free in its platform. Continue Reading
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Feature
01 Feb 2021
Artificial general intelligence examples remain out of reach
Artificial general intelligence remains largely an aspiration goal of researchers, but as technologies advance, so too does the dream become more realistic. Continue Reading
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Feature
26 Jan 2021
Data democratization strategy for machine learning enterprise
In the enterprise, data democratization works to break down data silos by opening access to an organization's data across teams in an effort to improve workflows. Continue Reading
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Feature
08 Jan 2021
Digital healthcare top priority for CIOs in 2021
In 2021, CIOs will not only focus on providing greater access to healthcare but more equitable access. Digital tools will play a key role. Continue Reading
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Feature
31 Dec 2020
AI trends in 2020 marked by expectation shift and GPT-3
In the past year, AI hyperscalers got serious about their machine learning platforms, expectations were reset and transformer networks empowered the GPT-3 language model. Continue Reading
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Feature
28 Dec 2020
Conversation intelligence helps ChowNow meet online order demand
Using RingDNA, online food ordering platform ChowNow can automatically surface insights about what works in sales calls to better coach its sales staff. Continue Reading
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Feature
22 Dec 2020
AI ROI questions to ask and the hidden costs of AI
While ROI can be difficult to show with AI projects, it is crucial for AI teams to anticipate costs and prove each investment is worth the enterprise's time. Continue Reading
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Feature
30 Nov 2020
How AI adoption by industry is being impacted by COVID-19
While COVID-19 has impacted budgets and businesses plans, some industries are seeing improved processes and consumer relationships due to new investments in AI and automation. Continue Reading
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Tip
24 Nov 2020
How HPE OneView composes, manages Synergy infrastructure
HPE OneView enables Synergy composable infrastructure to do its job. Learn how OneView enables users to manage compute, storage and network for composing virtual servers on-demand. Continue Reading
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Feature
23 Nov 2020
9 data quality issues that can sideline AI projects
The quality of your data affects how well your AI and machine learning models will operate. Getting ahead of these nine data issues will poise organizations for successful AI models. Continue Reading
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Feature
23 Nov 2020
Reality check: Analysts check in on the AI hype cycle
AI applications still come with significant hype, but with a targeted approach, organizations can get the most out of their applications. Continue Reading
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Feature
20 Nov 2020
Google AI art tool turns 2D creatures into 3D models
These 3D chimera creatures are brought to you by Google's Chimera Painter, an AI-powered tool that turns 2D images into 3D creature models. Continue Reading
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Podcast
18 Nov 2020
Why AI adoption in the enterprise continues to lag
In this episode of 'Today I Learned About Data,' we discuss AI adoption in the enterprise, and it's been slower than many have predicted. Continue Reading
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Feature
18 Nov 2020
Why AI literacy is critical, even for non-technical employees
To successfully deploy and manage AI projects and build a vision of a digital workplace, businesses need to ensure a basic level of AI competency across all employees. Continue Reading
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Feature
16 Nov 2020
8 examples of AI personalization across industries
Through AI content personalization, organizations can build unique profiles of users and customers and tailor their products, advertisements and services to better fit them. Continue Reading
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Quiz
09 Nov 2020
Try this cybersecurity quiz, test your cyberdefense smarts
Based on the November 2020 issue of Information Security magazine, this 10-question quiz lets you check your comprehensive knowledge of current security issues and earn CPE credit too. Continue Reading
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Feature
02 Nov 2020
AI in security analytics is the enhancement you need
AI-powered analytics is critical to an effective, proactive security strategy. Learn how AI-enabled tools work and what your organization needs to do to reap their benefits. Continue Reading
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Opinion
02 Nov 2020
AI in cybersecurity ups your odds against persistent threats
AI capabilities can identify and take down cyberthreats in real time but are only part of what your team needs to come out on the winning side of the cybersecurity battle. Continue Reading
- E-Zine 02 Nov 2020
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Feature
30 Oct 2020
How AI can be used in agriculture: Applications and benefits
The use of agricultural AI optimizes the farming industry by decreasing workloads, analyzing harvesting data and improving accuracy through seasonal forecasting. Continue Reading
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Feature
28 Oct 2020
AI fraud detection tools can help fight rising e-commerce fraud
As the coronavirus pandemic has forced more businesses online, e-commerce fraud has spiked. AI fraud detection and prevention tools, however, can help merchants. Continue Reading
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News
28 Oct 2020
Wordtune AI tool from AI21 Labs rewrites sentences using NLG
A new product powered by AI and natural language generation can rewrite sentences. The tool could foreshadow the arrival of more AI-powered writing assistants. Continue Reading
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Feature
28 Oct 2020
Baseball team digitizes media, uses AI to uncover metadata
The San Francisco Giants' digitization and metadata tagging project helps the baseball organization revisit old content and deliver history to engage fans. Continue Reading
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Feature
26 Oct 2020
How 5G and artificial intelligence may influence each other
5G and AI can be combined to improve the network speed, responsiveness and efficiencies of organizations in the enterprise, but the former needs more time to mature. Continue Reading
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Feature
26 Oct 2020
Insurance provider uses AI for legal to manage contracts
The legal team at Asurion, a major insurance provider, kept its documents spread out across filing cabinets, hard drives and the cloud. It turned to an AI platform to better manage them. Continue Reading
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Feature
23 Oct 2020
General AI vs. narrow AI comes down to adaptability
AI today has limited and specific applications, but the continual growth of the technology may just lead to the replication of human intelligence through general AI. Continue Reading
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Tip
21 Oct 2020
Evaluating SOC automation benefits and limitations
Security operations center automation can help address the security skills gap by scaling critical analyst responsibilities. But an overreliance on AI introduces other risks. Continue Reading
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News
21 Oct 2020
Google enters mortgage space with new Document AI tool
Google's new Lending DocAI product can help users automate mortgage document processing. The product is Google's first specialized mortgage tool. Continue Reading
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Feature
19 Oct 2020
COVID-19 to drive more AI in retail for small retailers
Retailers were hit hard by the COVID-19 economic fallout, especially small, local businesses. Amid a shift online, AI could help some retailers adjust to the new reality. Continue Reading
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News
15 Oct 2020
New AI system to give Microsoft Seeing AI a boost
A new object captioning AI model from Microsoft strengthens the tech giant's accessibility services, which the vendor has championed for years. Continue Reading
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Feature
09 Oct 2020
Establishing AI governance in a business
It's hard to ethically manage data for AI models, but AI governance, as well as a strong ethics framework, can help enterprises effectively manage data and models. Continue Reading
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News
08 Oct 2020
Nvidia Jarvis, new conversational AI tool, now in open beta
A speech recognition services vendor in Great Britain turned to Nvidia Jarvis, a new framework for creating conversational AI models on GPUs, to quickly build a product. Continue Reading
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Feature
02 Oct 2020
IBM chatbot gives voting information to Idaho residents
By turning to IBM Watson Assistant, the state of Idaho deployed a chatbot to help voters get information about the primary elections, which were mail-in only, back in May. Continue Reading
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Feature
30 Sep 2020
Enterprise and home find use for intelligent virtual assistants
Intelligent virtual assistants have the capacity to augment employees, as well as improve convenience in homes, but only time will see their limitations resolved. Continue Reading
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Feature
29 Sep 2020
Advantages of AI in agriculture include increased efficiency
Artificial intelligence has the capacity to improve the supply chain and agricultural industry by improving demand forecasting and increasing productivity. Continue Reading
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Feature
29 Sep 2020
Application of AI in robotics boosts enterprise potential
The combination of AI and robotics has allowed companies to move past automation and tackle more complex and high-level tasks with their robots. Continue Reading
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News
25 Sep 2020
Google, Unilever partnership uses AI for sustainable sourcing
Unilever says it will use Google Earth Engine, Google Cloud Storage and BigQuery, as well as AI technologies, to create a deforestation-free supply chain by 2023. Continue Reading
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News
23 Sep 2020
Microsoft exclusively licenses OpenAI's GPT-3 language model
Microsoft expanded its partnership with AI research organization OpenAI. The tech giant will exclusively license OpenAI's powerful GPT-3 language model. Continue Reading
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Feature
10 Sep 2020
AI in transportation reduces employee workloads
By using intelligent automation, a shipping company trimmed employee workloads, enabling employees to shift from document processing to customer service. Continue Reading
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News
03 Sep 2020
GCP powers AI in marketing at McDonald's
McDonald's uses the Google Cloud Platform to drive its personalized marketing efforts, which has helped the company grow and know its customers better. Continue Reading
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Feature
31 Aug 2020
3 keys for the implementation of AI in the enterprise
Organizations need to focus on diversity, proper scaling and augmentation capabilities when implementing artificial intelligence in order to keep the process pain-free. Continue Reading
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News
28 Aug 2020
IBM uses AI to power new US Open online features
With AI and Watson Discovery, IBM is providing tennis fans with new ways to interact with each other online during this year's US Open, which will be held without live spectators. Continue Reading
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Feature
28 Aug 2020
It's been a slow road for AI in oil and gas industries
Analytics and AI can help oil and gas companies better predict supply and demand, involuntary flaring and where to drill. But the companies struggle to get talent. Continue Reading
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Feature
27 Aug 2020
It's time to address AI ethics
Enterprises need to focus on creating and adopting AI ethical guidelines, especially for emerging technologies such as facial recognition and home assistants. Continue Reading
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Feature
26 Aug 2020
Future of autonomous vehicles depends on driver attitudes
Getting the public behind the idea of an autonomous vehicle means peeling back the black box nature of AI and proving the safety of self-driving technology. Continue Reading
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Infographic
25 Aug 2020
Modern AI evolution timeline shows a decade of rapid progress
AI has become an asset for organizations to better understand their business position, and its capabilities have improved dramatically over the past decade. Continue Reading
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Feature
21 Aug 2020
Automated document processing helps PPP applications
Using its own AI models, as well as technology from Abbyy, PwC can rapidly and correctly file a large volume of PPP loan applications. Continue Reading
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Feature
21 Aug 2020
AI, robotics help businesses pivot supply chain during COVID-19
Big enterprises such as Wayfair, UPS, Unilever and Siemens move to automate more of their supply chains with AI as the coronavirus pandemic disrupts business operations. Continue Reading
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Feature
19 Aug 2020
4 ways AI and digital transformation enable deeper automation
Organizations that are going beyond the enterprise adoption of digitization are entering a new wave of AI-enabled digital transformation. Continue Reading
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Feature
18 Aug 2020
Reimagining creativity and AI to boost enterprise adoption
AI has yet to reach the point of creativity but continues to advance, while assisting humans in the production of their own creative works and improvement of their organizations. Continue Reading
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Feature
13 Aug 2020
Process automation in education helps school during COVID-19
Using process automation, a school in Sydney helped keep classes going online by automating the daily roll call process. Organizations have increasingly turned to automation and AI during COVID-19. Continue Reading
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News
05 Aug 2020
Google Cloud, Harvard release COVID-19 Public Forecasts
Google Cloud, in partnership with the Harvard Global Health Institute, released public models that can predict new COVID-19 cases, deaths and hospitalizations 14 days out. Continue Reading
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Feature
31 Jul 2020
Autoencoders' example uses augment data for machine learning
Autoencoders are neural networks that serve machine learning models -- from denoising to dimensionality reduction. Seven use cases explore the practical application of autoencoder technology. Continue Reading
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Feature
31 Jul 2020
Future of AI in video games focuses on the human connection
The future of gameplay is reliant on the usage and perfection of Emotional AI and its ability to create and emulate realistic and human relationships. Continue Reading
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Feature
31 Jul 2020
Applications of generative adversarial networks hold promise
Generative adversarial networks are tied to fake online content known as 'deepfakes,' but GANs can help data-poor enterprises supplement their data needs. Continue Reading
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Feature
31 Jul 2020
AIoT applications prove the technology's adaptability
The combination of artificial intelligence and IoT has led to better predictive capabilities for devices, informed data storage, and enterprise machine optimization. Continue Reading
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News
22 Jul 2020
Nvidia, University of Florida building AI supercomputer
Nvidia and the University of Florida have teamed up to build what they claim will be the fastest AI supercomputer in academia, capable of hitting 700 petaflops of performance. Continue Reading
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Feature
15 Jul 2020
Care provider uses automated machine learning in healthcare
An assisted living and transitional care provider uses DataRobot to automate the process of building and deploying machine learning models, enabling it to deploy models quickly. Continue Reading
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Feature
06 Jul 2020
Warehouse AI and robotics help train employees
Workers at a logistics and transportation company learn on the job with an autonomous cart, Chuck. The robot teaches employees the layout of the warehouses and where items are. Continue Reading
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Feature
30 Jun 2020
Artificial intelligence content writing ramps up publishing
To ease the burden that is associated with content production, AI in content production has been deployed to augment writers' work and to help monitor and measure post engagement. Continue Reading
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Feature
30 Jun 2020
Accelerating digital transformation through remote work
As working remotely became a near-global mandate, companies have been thrust headfirst into a digital transformation. AI is helping to smooth the journey. Continue Reading
