Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Feature
09 Oct 2024
What AI capabilities do network tools need?
AI networking tools have many beneficial capabilities. When evaluating AI tools, engineers should prioritize the specific capabilities their networks need for successful AI use. Continue Reading
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News
09 Oct 2024
Government use of AI by key U.S. military branches
The Air Force and Army are exploring applications of GenAI including using their own large language models. While some use cases are successful, others are not. Continue Reading
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Feature
19 Jul 2023
A look at open source AI models
Open source AI models have advantages over generative AI services offered by major cloud providers. But enterprises have to weigh the benefits against the costs. Continue Reading
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Feature
19 Jul 2023
IT observability tool proliferation fuels AIOps deployments
Enterprise Strategy Group's Jon Brown discusses the latest findings in his newly released report on observability in IT and application infrastructures and integrating AIOps. Continue Reading
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News
19 Jul 2023
Meta Llama 2 brings new opportunity for enterprises
The new LLM version is open for commercial use, meaning enterprises can train and experiment with it more. The social media giant also expanded its partnership with Microsoft. Continue Reading
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News
18 Jul 2023
A look at writers' battle to get AI vendors to pay them
An Authors Guild open letter asks vendors to pay for works previously used to train generative AI systems and calls for lawmakers to tighten copyright laws. Continue Reading
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News
18 Jul 2023
Microsoft releases Sales Copilot, teases Insights tools
The tech giant released generative AI-supported functions for sellers to generate text and summaries, and unveiled new Dynamics 365 Customer Insights tools for marketers. Continue Reading
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Definition
17 Jul 2023
disruptive innovation
Disruptive innovation is the idea that when a product or service is introduced into an established industry and performs better and/or costs less than existing offerings, it can displace the market leaders and even transform the industry. Continue Reading
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Feature
17 Jul 2023
AI existential risk: Is AI a threat to humanity?
What should enterprises make of the recent warnings about AI's threat to humanity? AI experts and ethicists offer opinions and practical advice for managing AI risk. Continue Reading
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Podcast
17 Jul 2023
Targeting AI: Responsible AI means regulation, ethical use
AI users should adhere to ethical standards, particularly in regard to generative AI chatbots, but the promise of the latest tech is too great to not embrace. Continue Reading
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Feature
14 Jul 2023
How data quality shapes machine learning and AI outcomes
Data quality directly influences the success of machine learning models and AI initiatives. But a comprehensive approach requires considering real-world outcomes and data privacy. Continue Reading
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Opinion
29 Jun 2023
AI helps humans speed app modernization, improve security
Enterprises are looking at AI-driven approaches to help human teams modernize and accelerate application development to refactor or build new apps and beef up cybersecurity. Continue Reading
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News
29 Jun 2023
Resume company builds non-biased generative AI feature
WorkStory used startup Armilla AI's AutoAlign platform. The platform tunes open source large language models and acts as a guardrail for non-open source ones. Continue Reading
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Answer
29 Jun 2023
Is it time to automate customer satisfaction surveys?
With automated customer surveys, organizations can get data in real time to improve their marketing, sales and customer service strategies. And AI's role is still growing. Continue Reading
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Definition
29 Jun 2023
cognitive computing
Cognitive computing is the use of computerized models to simulate the human thought process in complex situations where the answers might be ambiguous and uncertain. Continue Reading
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Tip
28 Jun 2023
Pros and cons of conversational AI in healthcare
Conversational AI platforms have well-documented drawbacks, but if they are regulated and used correctly, they can benefit industries such as healthcare. Continue Reading
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Tip
28 Jun 2023
How AI can help businesses circumvent inflation
AI can potentially help businesses avoid -- and even counteract -- inflation. Machine learning may be better at this than large language models. Continue Reading
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News
27 Jun 2023
New AWS service targets data security, genAI feature to come
The cloud provider's new service helps employees within organizations be more productive while securing their work. The vendor will add a generative AI feature in the future. Continue Reading
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News
26 Jun 2023
Databricks acquiring MosaicML to add more generative AI
The data lakehouse vendor's purchase of the generative AI vendor will enable customers to build and train language models specific to their needs by using their own data. Continue Reading
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Tutorial
23 Jun 2023
Learn by doing with these PowerShell regex examples
When you must find specific text in a large file, such as a system log, regular expressions can come to the rescue. Learn how to add this skill to your administrative arsenal. Continue Reading
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News
22 Jun 2023
AWS invests $100 million in new generative AI program
The Generative AI Innovation Center will connect AWS machine learning experts and data scientists with enterprises. Enterprises can also use AWS services to train and scale models. Continue Reading
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Tip
22 Jun 2023
Understand key MLOps governance strategies
Machine learning developers can speed up production of ML applications -- while avoiding risks to their organizations -- with an MLOps governance framework. Continue Reading
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Feature
22 Jun 2023
How different industries benefit from edge AI
From manufacturing to energy and healthcare, edge AI is promising to various industries. It brings data processing and analysis closer to data sources. Continue Reading
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Feature
21 Jun 2023
How AI changes quality assurance in tech
AI and automation have become more commonplace across business processes. In the tech industry, for example, the use of both can enhance quality assurance. Continue Reading
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Guest Post
20 Jun 2023
3 ways to use AI to improve employee experience
Technology like conversational AI and large language models can potentially help companies improve employee experience. Learn how HR leaders can use them. Continue Reading
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Feature
20 Jun 2023
Tribe 9 Foods uses digital twin technology from AI startup
The food manufacturer saves time and money by using the startup's technology to gain insight into what consumers think about products it has released or is considering releasing. Continue Reading
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Definition
14 Jun 2023
garbage in, garbage out (GIGO)
Garbage in, garbage out, or GIGO, refers to the idea that in any system, the quality of output is determined by the quality of the input. Continue Reading
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News
13 Jun 2023
Oracle plans to provide generative AI services with Cohere
Following Microsoft's strategy, the big tech vendor allied with a startup to get into the generative AI market. It plans to integrate the services with business applications Continue Reading
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Tip
13 Jun 2023
How to use GitHub Copilot for PowerShell coding projects
The integration of this code completion tool with VS Code can benefit administrators who want to automate jobs. But there are some limitations with this fledgling technology. Continue Reading
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News
13 Jun 2023
Salesforce moves forward with secure, private generative AI
With its new AI Cloud and built-in Einstein GPT Trust Layer, The CRM and CX vendor is investing in generative AI technology and adding data security and privacy features. Continue Reading
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News
12 Jun 2023
Salesforce unveils AI Cloud with new Einstein GPT Trust Layer
AI Cloud houses the Einstein GPT Trust Layer with generative AI safety features, including data masking to remove personal information from data sent to large language models. Continue Reading
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Opinion
08 Jun 2023
AI needs guardrails as generative AI runs rampant
Generative AI hype has businesses eager to adopt it, but they should slow down. Frameworks and guardrails must first be put in place to mitigate generative AI's risks. Continue Reading
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News
08 Jun 2023
Google intros generative AI consulting services and updates
The tech giant is aiming at enterprises with a series of new AI consulting services and tools to help businesses find new ways to summarize, automate and create content. Continue Reading
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News
01 Jun 2023
A look at 'risk of extinction from AI' statement
The statement equates the potential risk of human eradication from AI to that of nuclear war. However, some argue society should instead mitigate the existing risk of AI bias. Continue Reading
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News
01 Jun 2023
Dataiku integrates with OpenAI, targets responsible AI
The vendor's new data science platform includes integration with OpenAI's GPT-4 and multiple features to provide business users with control in the model creation process. Continue Reading
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News
01 Jun 2023
Automation Anywhere infuses RPA platform with generative AI
The RPA vendor unveiled new features for its AI Success platform aimed at expanding the number of automation applications while providing users with a choice of cloud providers. Continue Reading
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News
25 May 2023
Snowflake acquisition of Neeva to add generative AI
The pending purchase will let the data cloud vendor infuse generative AI throughout its data management suite and potentially open the technology's use to a broader audience. Continue Reading
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News
24 May 2023
Whiteboard collaboration app Miro to get generative AI tools
The online workspace vendor's generative AI tool will bring instant summarization, code translation, template building, idea clustering and image creation to virtual coworking. Continue Reading
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Feature
22 May 2023
ChatGPT in the current manufacturing landscape
Industry leaders in manufacturing must understand the challenges posed by ChatGPT and other generative AI technologies to overcome them and reap AI's benefits. Continue Reading
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Tip
22 May 2023
Generative AI use cases for DevOps and IT
Generative AI is often associated with creative projects, but it has promising use cases in DevOps and IT workflows -- if organizations account for its risks and limitations. Continue Reading
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News
19 May 2023
Effects on enterprises of OpenAI's ChatGPT for iOS
The iOS app makes accessibility easier for enterprises already using the desktop version of the generative AI system. It may lead to new applications but also to security concerns. Continue Reading
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News
18 May 2023
SAP pushes business-grade AI, but customers aren't biting
Business-oriented AI headlined this week's SAP Sapphire, which includes new partnerships with vendors like Microsoft, but customers expressed only cursory interest. Continue Reading
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Tip
17 May 2023
Use cases show the combined potential of AI and blockchain
AI and blockchain are both hot topics in IT, yet used for different purposes. However, enterprises across various sectors can now combine both technologies to their advantage. Continue Reading
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News
15 May 2023
Meta's AI Sandbox and generative AI in advertising
Sandbox's AI capabilities for online advertisers indicate a potential advance in how AI tools can support advertising and search with fewer human interactions and less user data. Continue Reading
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Opinion
12 May 2023
Google doubles down on generative AI
From Google I/O 2023, Enterprise Strategy Group's Paul Nashawaty comments on AI enhancements to Google search, photos, maps and Gmail, and how the changes could affect developers. Continue Reading
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Definition
11 May 2023
cognitive search
Cognitive search represents a new generation of enterprise search that uses artificial intelligence (AI) technologies to improve users' search queries and extract relevant information from multiple diverse data sets. Continue Reading
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Tip
10 May 2023
History of generative AI innovations spans 9 decades
ChatGPT's debut has prompted widespread publicity and controversy surrounding generative AI, a subset of artificial intelligence that's deep-rooted in historic milestones. Continue Reading
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News
05 May 2023
For enterprise generative AI adoption, custom models are key
Enterprise interest in deploying generative AI is on the rise, but challenges remain around security, infrastructure requirements and integration with existing systems. Continue Reading
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Tip
05 May 2023
Types of AI algorithms and how they work
AI algorithms can help businesses gain a competitive advantage. Learn the main types of AI algorithms, how they work and why companies must thoroughly evaluate benefits and risks. Continue Reading
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Tip
05 May 2023
How AI can transform industrial safety
AI tools can help ensure workplace safety, from injury detection to VR training. To prevent hazards, business leaders should lean into AI adoption and understand its benefits. Continue Reading
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News
04 May 2023
Examining AI pioneer Geoffrey Hinton’s fears about AI
The 'godfather of AI' claims AI will be misused for political gain and to manipulate humans. His resignation from Google came weeks after tech leaders called for an 'AI pause.' Continue Reading
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Guest Post
04 May 2023
Generative AI in the enterprise: Lessons learned
The use of generative AI in the enterprise is changing software interactions and customer engagement. Four use cases can help IT leaders better understand the tech's potential. Continue Reading
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News
03 May 2023
Problems with generative AI for firms such as JPMorgan Chase
Large language models carry significant risk for enterprises. For JPMorgan Chase, mitigating the risk means creating a learning environment and monitoring the use of the models. Continue Reading
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News
02 May 2023
Teradata integrates with Google Vertex AI
The vendors' new integration provides choices to customers who prefer Google as their cloud provider. It also helps Google present itself as more focused on enterprises. Continue Reading
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News
02 May 2023
Box to inject generative AI into content management platform
The vendor is working with OpenAI to put the AI research lab's GPT technology into its content management platform. Challenges include limiting AI copyright breaches. Continue Reading
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Tip
28 Apr 2023
How businesses can measure AI success with KPIs
Organizations can measure the success of AI systems and projects using a few key metrics. The most important AI KPIs are quantitative, yet others are qualitative. Continue Reading
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Podcast
28 Apr 2023
What adding a decision intelligence platform can do for ERP
Tom Oliver of AI vendor Faculty makes the case for decision intelligence technology as the solution to the data-silo problems of today's composable ERP. Continue Reading
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Tip
27 Apr 2023
7 generative AI challenges that businesses should consider
The promise of revolutionary, content-generating AI models has a flip side: the perils of misuse, algorithmic bias, technical complexity and workforce restructuring. Continue Reading
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News
26 Apr 2023
OpenAI takes privacy step by changing ChatGPT data settings
The AI research lab is giving users the option to disable their chat history. Any conversations created when chat history is disabled will be automatically deleted 30 days later. Continue Reading
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News
25 Apr 2023
Deloitte targets specific industries with new AI offerings
The consulting firm introduced Quartz AI, a suite of services. Two offerings now available focus on the logistics, fleet routing, restaurant and customer service industries. Continue Reading
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News
25 Apr 2023
Nvidia NeMo Guardrails addresses trust concerns with AI bots
The toolkit enables enterprises to control the way large language models such as ChatGPT react to certain inquiries. It targets concerns enterprises have about trust and safety. Continue Reading
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News
24 Apr 2023
Foley legal AI lowers cost of reviewing tech contracts
Foley & Lardner decided to embrace legal AI in its recently launched online contract review software. The top 50 law firm expects AI to eventually handle most routine legal tasks. Continue Reading
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News
21 Apr 2023
The effect of Reddit’s decision to charge for data use
The sprawling social media platform's decision to charge for the commercial use of data will not only affect AI vendors but also enterprises and consumers. Continue Reading
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Definition
20 Apr 2023
face detection
Face detection, also called facial detection, is an artificial intelligence (AI)-based computer technology used to find and identify human faces in digital images and video. Continue Reading
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Tip
19 Apr 2023
7 top generative AI benefits for business
This rapidly evolving artificial intelligence field has the potential to help organizations quickly generate content, improve customer service and develop new products. Continue Reading
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Tip
19 Apr 2023
Generative AI in SecOps and how to prepare
Generative AI assistants could be game changers in the SOC -- but not if SecOps teams haven't prepared for them. Here's how to get ready. Continue Reading
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Tip
19 Apr 2023
Generative AI landscape: Potential future trends
Learn more about the growth of generative AI, its impact on other technologies, use cases and 10 trends that will contribute to the technology's development. Continue Reading
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Tip
19 Apr 2023
Assessing different types of generative AI applications
Learn how industries use generative AI models in content creation and alongside discriminative models to identify, for example, instances of real vs. fake. Continue Reading
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Definition
18 Apr 2023
cognitive modeling
Cognitive modeling is an area of computer science that deals with simulating human problem-solving and mental processing in a computerized model. Continue Reading
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Feature
12 Apr 2023
CNN vs. GAN: How are they different?
Convolutional neural networks and generative adversarial networks are both deep learning models but differ in how they work and are used. Learn the ins and outs of CNNs and GANs. Continue Reading
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Tip
12 Apr 2023
GAN vs. transformer models: Comparing architectures and uses
Discover the differences between generative adversarial networks and transformers, as well as how the two techniques might combine in the future to provide users with better results. Continue Reading
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News
12 Apr 2023
Governments worldwide attempting to regulate generative AI
Countries worldwide are monitoring the generative systems with their own unique rules and laws. For example, China proposed new laws, and the U.S. requested public comments. Continue Reading
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Definition
11 Apr 2023
intelligent process automation (IPA)
Intelligent process automation (IPA) is a combination of technologies used to manage and automate digital processes. Continue Reading
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Feature
06 Apr 2023
How construction is an Industry 4.0 application for AI
Industry 4.0 is best known for enhancing the manufacturing sector, but the construction industry is another good use case for AI and related tools. Continue Reading
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Tip
04 Apr 2023
What do large language models do in AI?
To capitalize on generative AI, business IT leaders must understand the features of large language models. Continue Reading
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Definition
04 Apr 2023
sustainable AI
Sustainable AI is the use of artificial intelligence systems that operate in ways contingent with sustainable business practices. Continue Reading
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Definition
31 Mar 2023
assistive technology (adaptive technology)
Assistive technology is a set of devices intended to help people who have disabilities. Continue Reading
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News
27 Mar 2023
Canva steps up design game with new AI-powered design tools
The platform provides accessible tools for small businesses that need design help. Canva is also escalating its technology to compete against bigger design platforms such as Adobe. Continue Reading
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Feature
24 Mar 2023
Businesses benefit from AI-infused Industry 4.0 practices
It's daunting for a business to adopt Industry 4.0 technologies at scale. However, given the added value of automation and process optimization, the benefits can outweigh risks. Continue Reading
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Opinion
24 Mar 2023
The 'iPhone moment' for generative AI
Tech companies are now redirecting their attention and resources to develop generative AI. Like the invention of the iPhone, generative AI is now disrupting the tech industry. Continue Reading
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News
23 Mar 2023
Don't count out Google and its AI chatbot Bard from AI race
The tech giant may have been forced to respond as Microsoft and OpenAI dominate the generative AI market. However, it might still come out on top of its competitors. Continue Reading
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Definition
22 Mar 2023
Asilomar AI Principles
Asilomar AI Principles are 23 guidelines for the research and development of artificial intelligence (AI). Continue Reading
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Feature
21 Mar 2023
How AI has cemented its role in telemedicine
Many healthcare clinicians rely on AI when performing daily tasks and see benefits that outweigh the drawbacks. Continue Reading
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News
21 Mar 2023
Adobe Firefly brings generative AI image marketing tool
The CX giant's Firefly is an image creator trained on millions of visuals from Adobe stock content to understand written commands and make images for better marketing. Continue Reading
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News
21 Mar 2023
Nvidia aims at generative AI, joins with image stock firms
The AI hardware/software vendor offers services for enterprises to build generative models without starting anew each time. The vendor is also teaming with Adobe and Getty Images. Continue Reading
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News
14 Mar 2023
OpenAI releases latest version of its star LLM: GPT-4
The AI vendor introduced its latest large language model. With multimodal capabilities, it's expected to perform better while still suffering from some of the same problems. Continue Reading
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News
14 Mar 2023
Reasons for and effects of Microsoft cutting AI ethics unit
The tech giant has garnered much attention for integrating ChatGPT technology into its applications. However, eliminating its AI ethics unit raises questions. Continue Reading
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News
13 Mar 2023
Microsoft integrates ChatGPT into Azure; GPT-4 expected soon
The AI assistant is now a part of Azure managed services, and developers are able to integrate it into applications. Meanwhile, OpenAI is expected to release GPT-4 this week. Continue Reading
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Definition
10 Mar 2023
named entity recognition (NER)
Named entity recognition (NER) is a natural language processing (NLP) method that extracts information from text. Continue Reading
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Tip
09 Mar 2023
No- and low-code AI's role in the enterprise
Low-code tools enable noncoders to build and deploy AI applications. The growing list of these tools ensures that AI development is no longer confined to experts. Continue Reading
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News
09 Mar 2023
Startup's latest large language model rivals GPT-3
Jurassic-2 is the latest model from AI21 Labs. The model is the successor to Jurassic-1, which was trained on 178 billion parameters, 3 billion parameters more than GPT-3. Continue Reading
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Feature
08 Mar 2023
GANs vs. VAEs: What is the best generative AI approach?
The use of generative AI is taking off across industries. Two popular approaches are GANs, which are used to generate multimedia, and VAEs, used more for signal analysis. Continue Reading
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News
07 Mar 2023
HubSpot intros AI tools to make content creation easier
The new AI tools are aimed at marketing, sales and customer service teams that create websites and blogs. They also provide customers with a natural language chat-based experience. Continue Reading
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News
06 Mar 2023
Microsoft integrates GPT into Power Apps and AI Builder
The tech giant's new Power Platform features enable enterprises to use OpenAI’s GPT technology to create their own AI-powered bots or summarize and create content. Continue Reading
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Opinion
03 Mar 2023
The rise of automation and governance in MLOps
MLOps can make many of an organization's operations more efficient, but only when its automation capabilities are paired with effective governance strategies. Continue Reading
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Feature
02 Mar 2023
How AI serves as a cornerstone of Industry 4.0
For manufacturing environments to be included in Industry 4.0, they must adopt up-to-date technologies to improve operations. AI should be foremost among them. Continue Reading
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Feature
27 Feb 2023
Snapchat's My AI uses ChatGPT, but not all enterprises can
The social media app's new AI chatbot uses the latest OpenAI technology. However, OpenAI's privacy policy might make it difficult for enterprises to use the large language model. Continue Reading
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Tip
27 Feb 2023
Inside the MLOps lifecycle stages
Developers tasked to train machine learning models are turning to the MLOps lifecycle. The different stages are meant to increase operational speed and efficiency. Continue Reading
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News
24 Feb 2023
Meta's Llama enters the generative AI fray with ChatGPT, Bard
Trailing rivals Microsoft and Google, the Facebook parent company plunged into the surging large language model market with its own powerful interactive AI chatbot, Llama. Continue Reading
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Feature
24 Feb 2023
ElevenLabs and the risks of voice-generating AI
The startup's technology is popular among content creators and also bad actors who use it maliciously. But the AI voice platform also raises the issue of what's real and fake. Continue Reading
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News
24 Feb 2023
How ChatGPT can advance AI in the law industry
AI technology has made it easier for lawyers to do their job effectively. The emergence of generative AI is no exception. But lawyers who use this tool must do so responsibly. Continue Reading
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Tip
10 Feb 2023
How industries use AI to ensure sustainability
How can e-commerce companies optimize shipping routes to reduce emissions? How can data centers lower energy use? The answer is a sustainability strategy driven by AI technologies. Continue Reading