Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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News
23 Mar 2023
Don’t count out Google and its AI chatbot Bard from AI race
The tech giant may have been forced to respond as Microsoft and OpenAI dominate the generative AI market. However, it might still come out on top of its competitors. Continue Reading
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Feature
21 Mar 2023
How AI has cemented its role in telemedicine
Many healthcare clinicians rely on AI when performing daily tasks and see benefits that outweigh the drawbacks. Continue Reading
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Feature
14 Nov 2019
Medline streamlines workflow by automating accounts payable
By using Abbyy for OCR and UiPath for RPA, Medline is automating accounts payable. This speeds up the filing of the 2,000 invoices the healthcare distributor receives daily. Continue Reading
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News
14 Nov 2019
Anaheim PD explores facial recognition for law enforcement
Using a facial recognition platform from Veritone, the Anaheim Police Department can more quickly identify suspects captured on camera by comparing photos with booking photos. Continue Reading
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Feature
14 Nov 2019
Compliance analytics helps data storage meet PII standards
Organizations are using predictive analytics and AI to sift through large data sets to ensure that any data stored is compliant with all personally identifiable information rules. Continue Reading
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Quiz
04 Nov 2019
Test your grasp of AI threats, privacy regulations and more
Test your grasp of current security topics like AI in cybersecurity and what privacy regulations require. Then receive CPE credit by passing this quiz. Continue Reading
- E-Zine 01 Nov 2019
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Feature
01 Nov 2019
AI for good or evil? AI dangers, advantages and decisions
Good guys and bad guys both use AI, but the bad guys don't need to worry about complying with rules and regulations. What can security leaders do to level the playing field? Continue Reading
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Feature
31 Oct 2019
Fintech and retail lead the fray in AI adoption by industry
Though AI enhances and drives the financial and manufacturing industries, others remain wary of the investment capital and research needed to insert AI into their enterprise. Continue Reading
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Feature
30 Oct 2019
The importance of AI for fraud prevention
As fraudsters become increasingly more professional and technologically advanced, financial organizations need to rely on products that use AI for to prevent fraud. Continue Reading
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Tip
29 Oct 2019
Understand the top 4 use cases for AI in cybersecurity
AI applications in security offers organizations four unique benefits. Learn how machine learning advances can change industry approaches to threat detection and prevention. Continue Reading
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Feature
23 Oct 2019
Brands must allay worries for AI in transportation to take hold
The personal mobility market is turning to emotional analysis and AI to negate fear and trepidation around emerging vehicle technology and the future of transportation. Continue Reading
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News
22 Oct 2019
New tools add AI power to Teradata Vantage platform
Teradata unveiled Vantage Analyst and Customer Experience, two new tools now part of the vendor's analytics platform, on Tuesday at its user conference in Denver. Continue Reading
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News
17 Oct 2019
DataRobot machine learning boosts MicroStrategy AI
Under a new partnership, MicroStrategy customers can use automated machine learning models from DataRobot for predictive, AI-based analytics. Continue Reading
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Feature
11 Oct 2019
A chemical company simplifies workflows using RPA
Software from Automation Anywhere, an RPA vendor, was easy for Eastman Chemical Company employees to use at a desktop level to automatically handle daily tasks. Continue Reading
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News
08 Oct 2019
Adoption of AI in healthcare grows quickly, survey finds
The adoption of AI in healthcare is continuing to grow as the technology becomes more refined. Healthcare organizations are expecting to see returns in their AI investments. Continue Reading
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Feature
07 Oct 2019
AI in content management revolutionizes unstructured data
Managing content and data can take business process from unrefined to streamlined. Enterprises can slowly apply technologies to climb the ladder of cognitive content intelligence. Continue Reading
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News
03 Oct 2019
Cornell Tech puts computer vision into practice on clothing
A team at Cornell Tech built a clothing recognition dataset, and recently turned to Samasource, which provides AI training data services, to annotate tens of thousands of images. Continue Reading
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News
02 Oct 2019
Pride and nerves delay AI adoption in the enterprise
A new study shows that AI adoption in the enterprise is slower than it ought to be. Experts point to a lack of education, the need for explainable AI, and even executive pride. Continue Reading
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Feature
30 Sep 2019
John Deere's software and AI journey
John Deere began a software journey more than a decade ago, hiring technology teams and developing new technologies, including AI, to help drive innovation in its machinery. Continue Reading
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Feature
27 Sep 2019
How automated machine learning tools pave the way to AI
Every enterprise is trying to get to machine learning and, ultimately, AI, but not every business has the level of skill in-house to make it happen. Is automated machine learning the answer for them? Continue Reading
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Feature
27 Sep 2019
Is artificial general intelligence possible in our lifetime?
Artificial general intelligence aims to create a wide-reaching, common-sense AI that behaves in a human fashion, but researchers and experts are questioning its plausibility. Continue Reading
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News
27 Sep 2019
Modular AI can help enterprises apply and understand AI
Modular AI enables customers to deploy AI as it applies to individual use cases, creating a more focused, open, and cheaper overall AI system and strategy. Continue Reading
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News
26 Sep 2019
AI and humans need each other
Sometimes, fully automating a system can lead to problems. AI and people need to work together to handle workflows, instead of leaving it all up to a system. Continue Reading
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News
25 Sep 2019
Cambridge Consultants demos show uses of AI
At a demo event, Cambridge Consultants highlighted some of the applications of AI with a system that can count TB cells in a sputum sample and a system that can fix image distortion. Continue Reading
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Feature
25 Sep 2019
AI gig economy sets workers and bots on collision course
The future of work has shifted toward a gig economy, with high-value, short-term workers on demand for organizations. The fast turnover and high volume demand AI to reduce friction. Continue Reading
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Feature
20 Sep 2019
Clearsense uses Unravel Data for AI in performance management
Unravel Data uses AI in performance management to power its APM platform. Clearsense turned to Unravel to get automated optimizations and enable multi-cloud support. Continue Reading
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News
16 Sep 2019
Gen Z in the workforce both want and fear AI and automation
For Gen Z in the workforce, AI and automation are ways to ease workloads, even as the young generation worries the technologies could eventually replace them. Continue Reading
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Feature
12 Sep 2019
U.S. spends more on AI as AI in China continues to grow
Research and development of AI in China continue to grow. Meanwhile, the U.S. plans to up its spending on non-defense AI projects by close to $1 billion in 2020. Continue Reading
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Feature
05 Sep 2019
Use of AI in business requires education, understanding
AI adoption requires business leaders to have a clear understanding of the technology and its capabilities, as well as how AI can help automate and aid specific functions. Continue Reading
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Feature
04 Sep 2019
Using enterprise intelligent automation for cognitive tasks
RPA is no longer comprised of simple chatbots or repetitive programmed tasks. Enterprises are looking at RPA to move up the ladder of cognitive automation. Continue Reading
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Feature
28 Aug 2019
How to solve deep learning challenges through interoperability
The challenges of training and overseeing advanced neural networks is leading to an implementation bottleneck in deep learning technology. Continue Reading
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News
26 Aug 2019
Parabole search analytics product moves to Azure Marketplace
Parabole.ai moved its Cognitive Analytics Platform onto Azure Marketplace in a move that aligns with the current trend of tool and platform vendors moving to a cloud service. Continue Reading
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Feature
26 Aug 2019
The use of technology in education has pros and cons
Vendors continue to develop AI in education applications and technologies as students see benefits in using technology in the classrooms and when doing their homework. Continue Reading
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Feature
23 Aug 2019
Consumer goods company Unilever uses Google AI for marketing
Using Google Cloud products, including Google's Vision API and Natural Language API, Unilever creates innovative and personalized social media marketing campaigns. Continue Reading
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Feature
21 Aug 2019
With ThoughtSpot, GlobalTranz makes AI in logistics platform
GlobalTranz, a logistics company, uses AI and analytics in logistics to predict driver behaviors and plan shipping routes that will keep the shippers and the drivers happy. Continue Reading
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Feature
16 Aug 2019
Bibb County School District cybersecurity efforts use AI
Using AI-driven cybersecurity from ManagedMethods, a Georgia school district blocks external threats and identifies potentially harmful language in student documents. Continue Reading
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Feature
15 Aug 2019
Chatbots in customer service find success with focused goals
Chatbots can be a great adjunct to customer service, but a successful rollout requires careful planning, flexibility and clear objectives. Continue Reading
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News
09 Aug 2019
Despite losses, DeepMind technologies are worth it to Alphabet
Alphabet's DeepMind company loses millions of dollars each year, but it appears the research firm’s AI advances are so valuable that Alphabet finds it worthwhile anyway. Continue Reading
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News
08 Aug 2019
Enterprises should start developing an AI ethics framework
As enterprises begin to deploy AI, they should focus on AI and ethics issues, as well as data privacy, and begin to create policies and guidelines around them. Continue Reading
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Feature
02 Aug 2019
AI for retailers is progressing
AI in retail adoption has been relatively slow, but it's starting to pick up as retailers see the benefits of AI technologies and the realities of e-commerce competition. Continue Reading
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Feature
01 Aug 2019
Use of AI in government makes agencies smarter
Government agencies are starting to embrace some of the same AI technologies that typical enterprises use, and many are finding increased efficiencies along the way. Continue Reading
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Feature
31 Jul 2019
AI in law enforcement is growing, but needs work
AI for police includes numerous different analytics, machine learning and natural language processing technologies, including facial recognition and automated transcription tools. Continue Reading
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Podcast
31 Jul 2019
AI council examines emerging trends in AI
Experts on the Illinois Technology Association's AI Council urge companies to use their AI investments to connect with community members to make the best use of the technology. Continue Reading
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Feature
26 Jul 2019
Enterprises need to create an AI culture for success
Enterprises can resist using AI because of the cultural changes employees feel it will bring, including changes to employee job descriptions and elimination of outdated jobs. Continue Reading
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Infographic
26 Jul 2019
Mapping adoption of artificial intelligence in the enterprise
As many enterprises focus on use case research, the mature uses of AI are concentrated in supervised learning, structured data extraction and using a small number of platforms. Continue Reading
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Feature
25 Jul 2019
Analyst, author talks enterprise AI expectations
The author of the upcoming book about enterprise AI talks about realistic AI deployment, dispelling some of the AI hype myths that can be harmful to enterprises. Continue Reading
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Feature
25 Jul 2019
Augmented intelligence applications showing ROI, broad success
Enterprise uses have shown that utilizing augmented intelligence technology increases ROI, productivity and linear success as compared to general AI or AGI. Continue Reading
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Feature
19 Jul 2019
Agricultural equipment maker uses AI for customer experience
Using AWS services Redshift, S3 and SageMaker, as well as third-party tools, AGCO has created new AI marketing tools and a customer portal to better compete in a tight market. Continue Reading
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Feature
19 Jul 2019
AI for digital marketing heavily used in the gaming industry
AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players. Continue Reading
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Feature
18 Jul 2019
AI in financial services helps speed consumer interaction
By using AI in finance, financial organizations are able to speed processes that otherwise would require more manual input from employees or consumers. Continue Reading
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Feature
12 Jul 2019
Automated transcription services for adaptive applications
NLP technologies have advanced in recent years. Using them, startups have been able to create automatic transcription software for adaptive applications. Continue Reading
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Feature
12 Jul 2019
GPU analytics speeds up deep learning, other data insights
GPU-based systems have become a popular platform for deep learning applications, and they're now also being used to accelerate analysis of IoT and geospatial data. Continue Reading
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Feature
11 Jul 2019
AI in the legal industry focuses on augmenting research
From billable time invoice generation to patent attribute data mining, the implementation of AI in law firms has aided in reducing low-value, time-consuming paralegal work. Continue Reading
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Feature
10 Jul 2019
Consider these 12 RPA software vendors for deployment
RPA technology can help companies successfully automate their tasks and processes if they can sift through the options to determine the right system for their enterprise. Continue Reading
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Feature
09 Jul 2019
AI and big data go perfectly together -- sometimes
The combination of big data and AI tools enables new forms of analytics and automation, but use of the technologies in enterprise applications is still evolving. Continue Reading
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Feature
03 Jul 2019
AI acquisitions lead to consolidation
Analytics and AI startups emerge regularly and grow quickly. Frequent acquisitions, however, seem to be creating a more consolidated industry, cementing some vendors at the top. Continue Reading
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Answer
28 Jun 2019
How can AI and data protection work together?
There may be value in including artificial intelligence in backup software. Find out which vendors are already using AI to improve backup and data protection capabilities. Continue Reading
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News
27 Jun 2019
Use of AI in government still lags
Adoption of AI in government might lag behind the business world, but some agencies within the government hope to make more use of AI. Continue Reading
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Feature
19 Jun 2019
AI network security tool autonomously does microsegmentation
To ensure network security, a U.S. law firm has turned to automated network microsegmentation vendor Edgewise. The startup uses machine learning to deploy microsegmentation. Continue Reading
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Answer
17 Jun 2019
How to improve candidate matching with AI in HR recruitment
AI in HR recruitment can source talent externally but can also be used to improve internal projects. AI platforms can match qualified existing employees to potential open projects. Continue Reading
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Feature
13 Jun 2019
AI in pharma: Pfizer team tries Vyasa deep learning platform
To help automatically categorize drug particle shapes, a Pfizer research team is experimenting with Vyasa, a deep learning platform for the life sciences. Continue Reading
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Feature
07 Jun 2019
How pattern matching in machine learning powers AI
Pattern matching may sound like a simple idea, but it's being used to create some highly advanced AI tools, powering everything from image recognition to natural language applications. Continue Reading
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Feature
05 Jun 2019
Identify the best RPA tools using these points of consideration
A successful RPA implementation depends on selecting the proper tool. Learn about the different capabilities and other points of consideration when looking at the options. Continue Reading
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News
04 Jun 2019
IBM Db2 update aims to simplify use with AI
IBM's new Db2 release adds a host of AI-powered enhancements, including a range of automated error reporting capabilities and tools to more easily create AI algorithms. Continue Reading
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News
04 Jun 2019
Pegasystems Customer Empathy Advisor AI tool gauges ethics
Pegasystems' new empathy AI tool aims to help users make more ethical business decisions by gauging the empathy level of human and digital customer service agents. Continue Reading
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Feature
31 May 2019
How to recycle data from AI for employee engagement efforts
By reusing the data collected for AI algorithms and the insights they generate, enterprises can boost employee performance and improve business processes. Continue Reading
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Feature
31 May 2019
How a chatbot sales platform helps King Kong on Broadway
Using an intelligent ticketing agent from vendor Broadw.ai, the Broadway production of 'King Kong' can better manage its brand while driving up ticket sales. Continue Reading
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Answer
31 May 2019
How to overcome the data scientist shortage
The industrywide data scientist shortage is leading companies like Schneider Electric to look internally for employees with a technical background and invest in training them. Continue Reading
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Feature
22 May 2019
Inventory optimization machine learning tool sharpens pricing
Retailers are chasing data-driven process automation in hopes of boosting sales and streamlining margins. But how do you decide which processes to automate or vendor to implement? Continue Reading
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Feature
22 May 2019
DroneBase uses analytics-powered freelance payment system from Qwil
DroneBase uses Qwil, vendor of an analytics-based payroll and payments system, to automatically manage and pay the freelance drone pilots who use the DroneBase platform. Continue Reading
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News
20 May 2019
Abbyy TimelinePI acquisition boosts process intelligence
With its acquisition of process intelligence software startup TimelinePI, document capture vendor Abbyy streamlines its content analysis and NLP capabilities. Continue Reading
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Feature
17 May 2019
Learn the benefits of RPA and the drawbacks by industry
RPA is a hot IT commodity. Discover more of the benefits (and drawbacks) these tools can usher into organizations and how they can enhance workflows in different industries. Continue Reading
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Feature
15 May 2019
Automatic meeting transcription records business sessions
By using an automated transcription platform from Fireflies.ai, employees at Zenatta Consulting can more easily find and read transcripts from important client calls. Continue Reading
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Feature
13 May 2019
Top computer vision retail uses and how they enhance shopping
Computer vision technology can help retailers make shopping in stores faster and easier for customers, while also improving checkout accuracy and theft prevention. Continue Reading
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Feature
13 May 2019
What is RPA technology and what can it do for your business?
RPA tools play an important role in modern companies because they can automate manual or repetitive human tasks, freeing workers to focus on more important work. Continue Reading
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Feature
07 May 2019
Berklee uses SnapLogic for its AI in higher education needs
Berklee College of Music needed intelligent integration for its two student portals after a merger with the Boston Conservatory. The college chose SnapLogic to connect the systems. Continue Reading
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News
03 May 2019
SAS Viya cloud software at center of SAS analytics strategy
The spotlight at SAS Global Forum 2019 was on the vendor's Viya analytics tools, which are getting new functionality and licensing options meant to spur deployments. Continue Reading
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News
02 May 2019
Microsoft AI services roadmap to be delivered at Build
Microsoft's Build developer conference is set to showcase a range of new services for IoT, AI and machine learning. It's evidence of how developers' palettes and customer requirements have expanded beyond core enterprise IT scenarios. Continue Reading
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Feature
02 May 2019
ShopRunner uses Databricks for machine learning in retail
Databricks user ShopRunner talks about the tools showed at Spark + AI Summit 2019, such as MLflow and Databricks Delta Lake. And Datameer reveals new Databricks integration. Continue Reading
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Feature
02 May 2019
AI for knowledge management boosts information accessibility
Integrating AI for knowledge management systems builds intelligent searches. Enterprises benefit from streamlined, smart content platforms that make information accessible. Continue Reading
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Answer
01 May 2019
What is the role of AI in enterprise search?
Enterprise search employs AI to enrich content, identify objects and organization information, and its use is becoming mainstream in the corporate world. Continue Reading
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News
30 Apr 2019
SAS Platform update expands AI in Viya cloud analytics tools
A new version of the SAS analytics platform adds a variety of AI features to SAS Viya, the cloud-based software that SAS hopes will secure its place in the AI future. Continue Reading
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Opinion
15 Apr 2019
AI for storage management gets real
AI for storage is popping up everywhere, though much of what we're seeing is the automation of routine tasks. Discover what vendors are doing to use AI more creatively. Continue Reading
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Guide
09 Apr 2019
Human-like AI quest drives general AI development efforts
This guide explores efforts to develop general AI tools with human-like intellectual capabilities and the challenges of creating algorithms that can think like people do. Continue Reading
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Feature
04 Apr 2019
Data scientists urged to take AI security threats more seriously
AI security hasn't been the top concern of most data scientists using machine learning. But as these systems move closer to the core of the business, security is becoming critical. Continue Reading
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Feature
29 Mar 2019
Capital One AI VP discusses AI assistant Eno
Eno from Capital One is an AI assistant that can give customers real-time banking updates and alerts to possible fraud attempts. In this Q&A, Capital One's VP of conversational AI goes over the basics of Eno. Continue Reading
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Answer
29 Mar 2019
How will the GDPR and AI clash affect enterprise applications?
Compliance rules for GDPR and AI implementation may not seamlessly work together. Experts say AI's automated decisions on customer data are risky and need to be explainable. Continue Reading
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Feature
26 Mar 2019
Artificial intelligence creativity tools mimic human ability
Computational creativity seeks to understand and reproduce facets of human creativity. From songwriting to image creation, artificial intelligence creativity tools are on the rise. Continue Reading
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Feature
25 Mar 2019
Chatbots in banking at Norway's largest financial company
By deploying semantics technology over neural networks, startup Boost.ai has created a conversational AI product that is used by the largest financial services company in Norway. Continue Reading
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Feature
22 Mar 2019
RPA in banking gives fintech a competitive edge
RPA in banking is setting its sights on fintech and flexible banking to compete with traditional banking. Community banks still see hurdles despite potential to wield RPA. Continue Reading
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Feature
19 Mar 2019
Enterprises need to develop an AI strategy now
Business leaders who approach AI as a future concern are likely to miss the boat on this influential technology. The time to explore AI implementation is now. Continue Reading
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Feature
19 Mar 2019
NVMe for AI: A powerful pairing
NVMe storage capabilities provide the bandwidth and low latency that demanding AI and machine learning applications need to access and manage the massive amounts of data they use. Continue Reading
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Feature
12 Mar 2019
Enterprise AI tools help cultivate better business health
AI technologies can give companies a business boost, enough so that the number of available jobs for humans may increase instead of declining due to more automation. Continue Reading
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Feature
07 Mar 2019
AI in fitness offers virtual trainers and customized wearables
From Fitbits to virtual support, wellness enterprises are positioning AI as a useful tool. Using AI in fitness clubs and products can enhance user comfort and personalization. Continue Reading
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Tip
28 Feb 2019
AI in the construction industry refurbishes trade procedures
From design to reducing workplace injury, AI in the construction industry is changing manual labor jobs. Deploying cobots and AI systems is creating visible business value. Continue Reading
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Feature
15 Feb 2019
AI for customer experience powers gains at enterprises
Customer experience is growing more central to enterprises' digital strategies, and AI is increasingly driving much of their engagement and retention efforts. Continue Reading
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News
14 Feb 2019
IBM Watson OpenScale: AI control, monitoring for any cloud
OpenScale, a new IBM AI product, enables organizations to monitor their AI models. Global services provider KPMG is using OpenScale to help power its own AI monitoring tool. Continue Reading
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Feature
13 Feb 2019
Implementing RPA boosts company growth and employee satisfaction
Implementing RPA to augment your workforce can feel overwhelming. Ditch theoretical application conversations, and read a rundown of one executive's experience implementing RPA. Continue Reading
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Conference Coverage
11 Feb 2019
IBM Think 2019 coverage: Spotlight on data and AI analytics
This guide compiles news, analysis and trend stories from IBM Think 2019 and before the conference, focusing on IBM's AI, advanced analytics and data management technologies. Continue Reading
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Tip
08 Feb 2019
ECM features of the future get an AI boost
AI can help to retrieve and organize content, so it makes sense for ECM platforms to have AI capabilities. Take a look at how AI can enhance ECM. Continue Reading
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Feature
05 Feb 2019
More AI in retail stores means more personalization
Cheaper and more easily accessible AI developer tools are part of the reason why traditional retailers are better at marketing personalized experiences to customers. Continue Reading
