TechTarget News - Week of Apr 25, 2010

Patient engagement in IT use leads to richer health experiences

Policymakers and IT developers should consider ways to ensure that patient engagement is at the forefront of technology adoption, advocates tell a federal advisory committee.

How to overcome the downsides of on-demand and SaaS BI software

Read about roadblocks that can stop SaaS BI software deployments, and get advice on avoiding them and using on-demand business intelligence tools to support pervasive BI rollouts.

When picking an EHR vendor, consider market forces

Of all the EHR vendors out there -- especially a cadre of new ones catering to solo docs and small group practices -- how do you pick one that will be around for the long haul?

Switching your focus from B2B to B2C with social media and CRM

Getting the word out to your customers isn’t just a matter of buying simple advertising anymore -- it’s about engaging with them socially. Denis Pombriant explains the ideas behind this new trend.

Israel lifts Apple iPad ban

Israel has lifted a ban on imports of Apple's iPad, which was imposed because authorities said the device's Wi-Fi system was incompatible with Israel's wireless standard.

Cybercriminals step up click theft from online advertisers

Cybergangs are increasingly targeting advertisers who pay website owners for every click on their online ads, two click fraud technology suppliers have found. In the first quarter of 2010, 17% to 29% of clicks to online ads were fraudulent, up from 15% to 25% the previous quarter, according to separate estimates by Click Forensics and Anchor Intelligence.

Tidal wave of ID theft fraud sweeps the UK, survey reveals

Some 44% of Londoners have been victims of bank card fraud and 42% have had their identity stolen, according to an Infosecurity Europe survey. Researchers said the average amount stolen was £1,448 per victim, and 37% did not get their money back from the bank.

2e2 buys Morse

2e2 has picked up the assets of rival integrator Morse in a deal valued at £69.8m, or 51p per share, as predicted by MicroScope last Friday. Morse's directors unanimouslyrecommendedthe deal to the firm's shareholders this morning. In a statement issued today, 2e2 said it viewed the acquisiti

Council spend on web services tops £19m

Council spend on web services tops £19m

Local councils are spending 12 times the amount the private sector paid out on website development and maintenance...

2e2 buys Morse for £69.8m

IT services provider 2e2 has picked up the assets of rival integrator Morse in a deal values at £69.8m, or 51p per share.

Morse's directors unanimously...

Business continuity planning undermined by lack of funding

The number of companies that have prepared a business continuity plan is disturbingly low with lack of funding blamed for the failure to put measures in place to protect businesses. According to a recent Chartered Management Institute report only 47% of companies, almost the same level as 2002, hav

CIOs mobilise to cut comms costs

CIOs are in a cleft stick. On one hand they face increasing communications costs to support their internal work forces as they go mobile, but their budgets...

BT looks to open source to increase innovation

BT is seeking to increase innovation in its IT functions through the gradual introduction of open source methods.

Jeremy Ruston, head of open source...

IT job vacancies continue to recover from recession

The bounce back in the strength of the IT jobs market has continued through the first quarter with growth in the number of permanent positions being filled. The latest figures from the IT Job Board indicate that the employment market in the technology sector is starting to get back to pre-recession

Cautious operators hit Ericsson, Nokia sales

Weakened demand for mobile devices in many key markets put a dampener on quarterly results for Scandinavian mobility giants Ericsson and Nokia last week. Swedish Ericsson saw sales fall 9% over the same period in 2009 to SEK 45.1bn (£4.06bn) with net profits sliding 30% to SEK 1.3bn.

Dow returns to distribution with C2000 marketing role

Former Dell and Westcoast executive Andy Down has re-emerged in the channel taking a marketing role at Computer 2000. At the same time he arrives at the distributor to take the reigns as director of marketing Alice Smitheman has been appointed as Azlan marketing director. Smitheman moves from her

SAM message getting through slowly

The message of the need to adopt Software Asset Management (SAM) is slowly getting through to users but there is a long way to go until the ignorance about the technology is broadly overcome. Those that attended last week's second Software Industry Research Board (SIRB) conference heard about the b

Baltimore cops go wireless with Blackberry

The police force highlighted in The Wired TV series is using Blackberry smartphones to help restore personal relationships, giving officers more face-to-face...

NHS IT needs doctor consultation

Doctors should be involved at all stages of healthcare IT projects, according to experts at the BCS Health Informatics conference.

Extreme sales hit targets

Extreme Networks has posted on-target sales for the last quarter and beaten previously forecast earnings per share after a solid performance in the North American theatre. The firm booked total sales of $78.2m (£50.93m) in the third quarter of its fiscal 2010, which closed on 28 March. Th

Threat of data loss fines a spur for the security channel

The threat of fines of up to half a million pounds from the Information Commissioners Office (ICO) which came into force earlier this month are already causing phones to ring in the channel. The ICO announced the planned fines in response to the continued number of high profile data leaks which were

Check Point sees new record quarter

Internet security specialist Check Point has weighed in with its latest numbers as the stream of quarterly results continues throughout the industry this week. Like many of its peers, Check Point reported growth in both sales and net profits, as evidence of the economic recovery gathers. Sa

WatchGuard sets sights on enterprise market

Unified Threat Management (UTM) specialist WatchGuard has set its sights an extending its reach beyond the SME market into the enterprise space. On the back of its purchase and sunsequent integration of Borderware, which operated at the top end of the mid market, the vendor is looking to grow its bu

Web resources key to NHS improvements

Managers in the NHS need greater freedom to access web resources if they are going to use it to make improvements for staff and patients.

InfoSec: Securing identity and finances key to next decade

The future for those operating in the security channelwill be dominated by trying to secure the cloud, make cashless payments safe and in helping customers and firms establish and protect their digital identities. According to research about the state of the security market in 2020 unveiled at today

VADition goes Dutch with first European office

Security distributor VADition has opened an office in the Netherlands to serve the Benelux region as the first move into Europe. The distributor has appointed two staff toget theoffice up and running and are on the brink of announcing several vendors which have signed up looking for sales in the are

Tech IPOs return to London after year of silence

In a further filip for those looking for signs of recovery the first quarter IPO numbers will have made encouraging reading. The latest survey of the market from PricewaterhouseCoopers, indicates that after a lean 2009 where no deals were done with companies basedonLondon exchanges, the capitalhas s

IP Australia consolidates storage with NetApp private cloud

Australia’s intellectual property protection agency has consolidated its multi-vendor storage systems, making NetApp its new supplier of choice and creating a private storage cloud.

3Par's new Australia office plans to bed in global customers

3Par’s Australian office will try to ensure its global customers don’t make Australia and New Zealand an exception to their global 3Par roll-outs, as some have done before teh company opened a local presence.

SAP to work with user groups on future product plans

The SAP User Group Executive Network has announced a joint initiative with SAP to help shape the enterprise software supplier's future product plans.

Cost of cybercrime to businesses doubles

The cost of cybercrime to businesses has doubled to more than £10bn over the past two years, research to be released today will reveal.

Symantec outlines partner scheme with focus on specialisms

Symantec has given notice to its reseller base that changes are coming to its channel programmes with an emphasis on technology specialisations. Changes in the global partner programme kick in from October and for a few months the existing scheme will run concurrently but eventually all partners wi

Cisco partners to write their own rules

Cisco has moved to expand its incentive programmes, ease concerns around global deals and pledged to resolve the supply chain issues that have dogged it throughout the recession at its annual partner conference, which is being held in the vendor's spiritual home of San Francisco. The networking

SAP bolstered by software and services growth in Q1

The joint CEOs at SAP must be patting each other on the back after the numbers for the vendor's first quarter showed growth in software and services revenues. Bill McDermott and Hegermann Snabe, co-CEO's of SAP, put the performance down to brisk business in the SME space as well as a strong showing

More companies to ‘mobilise’ data

More and more companies will let staff use their own mobiles to send and receive company data because the cost of doing otherwise is too high, says an industry...

Campbell takes major stake at Kavanagh and seeks better times

Kavanagh managing director Rob Campbell has taken a controlling stake in the business as he seeks to put the recession behind it and return to profitability. According to belatedly filed financials for fiscal 2009 ended 30 April, the specialist data centre integrator went into the red for just the

Chinese court backs Microsoft in IP fight against pirates

The success Microsoft has had winning a legal victory against a Chinese company using illegal copies of its software has been seen as a boost for defenders of intellectual property. The case against Chinese insurer Dazhong Insurance mirrors similar moves made by Microsoft and the Business Software

Banks turn to IT suppliers to rebuild businesses

Investment banks are investing in their businesses again following the turmoil in the finance sector, but there are signs that they may be losing their appetite for in-house development.

Why CIOs need to mobilise now

Mobility offers a way for companies to become or stay competitive, so CIOs need to become proactive about using it to transform business processes, an industry...

Global banks tire of slow cloud development

Three of the world's biggest banks are forming a syndicate that will allow them to buy IT at a lower price and develop cloud computing platforms themselves.

A...

Increase in software subscriptions drives Websense recovery

The security sector might not have experienced the dip suffered by other areas of the channel during the downturn but it is sharing in the recovery as the latest Q1 figures from Websense show all too clearly. The vendor has reported a sharp increase in its numbers for the three months of this year

SAP bolstered by software and services growth in Q1

SAP's first quarter showed growth in software and services revenues.

Bill McDermott and Hegermann Snabe, co-CEO's of SAP, put the performance down...

HP distie rebate cuts may lead to server price rise

Resellers are facing a potential price rise on HP servers and storage from next week as distributors try to claw back some cuts made to back-end margin. Starting 1 May, the US tech monster will slash the 1% volume PFR rebates paid to ProLiant and StorageWorks wholesalers but will give them a fee for

Design agency hit by £44,000 costs after being caught out by BSA

In it's fight against the use of unlicensed software the Business Software Alliance never seems to take much of a breather between cases and it's latest settlement has landed a London design agency with a £44,000 bill. The BSA regularly settles with companies caught on the wrong side of the l

Selway Moore went down owing channel millions

The collapse of Reading-based HP reseller Selway Moore has left a string of creditors with debts of £2.7m in its wake. Financial statements gathered from Selway Moore reveal that unsecured creditor claims amount to £2.7m, of which £1.4m is owed to trade creditors, including just ov

HP buys Palm for $1.2bn

Hot on the heels of its acquisition of 3Com, HP has paid $1.2bn or $5.70 per share for struggling smartphone vendor Palm. Under the terms of the deal, which has already been approved by both boards of directors, HP will pick up Palm's assets and IP, including its webOS operating system, and take

Amazon Web Services opens Asia Pacific region

Amazon Web Services S3 and other cloud computing services will now be served from a Singapore data center, but AWS is also considering an Australian presence.

Australian immigration tribunals to replace Dell/EMC SANs

Australia's Migration Review Tribunal and Refugee Review Tribunal wishes to replace its Dell/EMC CX500 SANs, which it says have reached the end of their product lifespan and now cost too much to maintain.

HIT grants will expand health data exchange, but are they enough?

Washington has awarded millions in HIT grants to start health information exchanges. State officials think much more money is needed -- and they wonder where it will come from.

How to get to the top in NHS IT, from the CEOs

How do you get to the top if you work in healthcare IT? Technology might not have taken the central role in healthcare that it has in industries such as finance and retail, but it is increasingly permeating the sector and playing a vital part in providing care.

HP to buy Palm for $1.2bn

Hewlett-Packard has agreed to purchase struggling mobile handset maker Palm for $1.2bn.

China’s Baidu gains from Google

Top Chinese search engine Baidu has increased profits and gained market share since Google indicated in January that it would stop...

SaaS is here to stay, says Gartner

More than 95% of organisations expect to maintain or increase their use of software as a service (SaaS), according to a survey...

Reseller opportunity identified around mixed SaaS adoption

Despite an apparent interest from customers in software as a service (SaaS) the majority of firms have still not established evaluation criteria to choose which products they will go for. According to a survey from the market carried out by analyst house Gartner the SaaS market will grow this year

HP pledges major investment in Palm

Hewlett-Packard has pledged to make significant investment in the R&D and sales operation of its latest acquisition, Palm, and hopes to exploit its commercial channel to tout the consumer-oriented Palm portfolio in the business world. HP announced the $1.2bn acquisition on Wednesday, but th

Adobe identifies billions being wasted in unnecessary admin

Even before the election started the politicians were banging on about how they could use technology to cut costs in UK plc and there are £8.8bn that Adobe has identified that could go relatively easily. The software vendor has cast its eye over the way all companies, both public and private,

Sales of Windows 7 hit the 100m mark

The words 'Vista' and 'OS disappointment' need never be uttered in Microsoft offices again after the sales of Windows 7 hit the 100m unit mark. The speed with which Windows 7 has sold has made it the fastest selling OS from the vendor ever, and shown that the momentum that surrounded the launch bac

Fortinet sales investment pays off

Ken Xie, CEO of Network security and UTM provider Fortinet, has highlighted "increased investments in the sales organisation" after posting increased Q1 sales and profits. In the three months to the end of March, total sales hit $69.8m (£45.7m), up 29% year-on-year, with services

Symantec acquires PGP and GuardianEdge

Against a background of increasing interest in encryption thanks in part to the continued high profile data losses and threat of fines from the Information Commissioners Office the decision of Symantec has splashed out $300m to buy PGP. Along with snapping up the encryption specialist there was sti

Ingram Micro sales growth outpaced by profits in Q1 2010

Spurred by a stabilising global economy and product refreshes the reseller channel is looking more buoyant than it has done in years, Ingram Micro's chief executive has claimed. Evidence for his assertions can be found in the broadliner's first quarter results; sales grew 20% to $8.09bn - the highe

Lexmark laser shortages zap SME channel promotions

Lexmark expects shortages of its laser hardware to continue to prevent it from running SME channel promotions until some point in the second half of the year. The Kentucky-based firm is not alone in trying to ramp production to chase ever rising demand; the sector's linchpin HP and most other rival

Symantec to acquire PGP and GuardianEdge

Symantec has announced it is to acquire encryption firm PGP Corporation and endpoint security firm GuardianEdge Technologies for $300m and $70m respectively.

Video: Study predicts end of the office, death of the desk

The end of the company office is in sight, as the recession, mobile technology and the emergence of a generation brought up on social networking come together, a major study by Microsoft predicts

Transport for London starts CCTV modernisation

Transport for London (TfL) has begun a £22.6m project to revamp its closed-circuit TV (CCTV) infrastructure using internet protocol (IP) technology. The transport body has signed a 10-year contract with supplier Easynet for the design, build, testing and support of a wide area network (WAN) that will connect all the organisation's cameras that are used to monitor traffic.

European weakness a concern for Avnet

Continued weakness in the European market remained a concern for Avnet as other geographies showed signs of coming out of recession much quicker. The distributor highlighted a relatively slow revenue growth rate of just 2.5% in EMEA for its Technology Solutions operation compared to 14.1% in the Am

Technology is built into new Essex hospital

Broomfield Hospital in Essex is installing a range of technologies to improve patient care as it expands into a new five-storey wing.

UK no longer biggest outsourcing market outside US

For the first time, France, Germany and Sweden all spent more on outsourcing than the UK in the first quarter of this year as contract renegotiations surged,...

SAP looks to developers to support Business ByDesign

SAP is preparing its developer and reseller community for the launch of its hosted Business ByDesign service, which goes mainstream from July. Up to now the vendor has been selective with its customer base after rolling out its on-demand software suite Business ByDesign back in September 2007 using

Business sales marching up the hill

GfK's month-on-month market comparison shows climb out of decline. Carl West explains the figures With most year-on-year sales comparisons not truly indicating a return to the more buoyant levels of 2008, it is useful to see how a month-on-month comparison shows the climb out of decline. As can

Securing our digital future

Identity protection will play a key part as IT advances our digital world, writes Simon Quicke With the number of mobile devices continuing to expand and cheque books and cash becoming less common as money increasingly flows through cyberspace, the issue of trust is becoming vital. At last week's I

Radware cashes in on Alteon acquisition

Application delivery solutions vendor Radware is still feeling the after-effects of its acquisition of Alteon last year, as it posted figures for the first quarter of 2010. Radware bought Alteon from Nortel in 2009 in the first major sale of the defunct vendor's asset stripping process. At

ComputerLinks shuffles management pack to focus on services

In its ongoing transition to increase services revenue ComputerLinks has announced a reshuffle of its management team. The Newmarket-based distributor has been actively looking to grow business in areas beyond security and increase its services capability. Following the establishment of a

Political parties promise help for SMEs

One of the key battlelines in the election is around the support that the political parties will give to SMEs. In last nights debate between the three leaders of the main political parties all promised to make life better for small firms. There was agreement between the leaders that lendin