Risk is key to enabling IT information security professionals to engage with the business and demonstrate business value to the board, according to Gartner.
Belron, the parent company of Autoglass, is using Radian6 from Salesforce.com to find out what people are saying about it on social media sites. Naz Latif, group social media manager, said the company monitors threads of conversations looking for negative and positive customer feedback.
Fashion retailer New Look has increased sales by 45% three months after the launch of its mobile commerce site.
Capita has acquired the UK private sector operation of customer management specialist Vertex for £40m.
Deutsche Bank has contracted Indian IT services giant Tata Consultancy services to transform IT support at its investment banking arm across seven countries.
Warwickshire County Council is piloting a G-Cloud e-mail service with Google, in a scheme expected to save £250,000.
Severn Trent Water is using software and services company Macro 4 to help decommission a legacy billing system, while retaining access to 10 years' worth of customer data.
Visa Europe has recruited 14 IT apprentices through its Higher Apprenticeship programme, launched in April 2011. Most will study for a foundation degree and "level 4" diploma while working in the company's technology division.
When it comes to playing the classic role of the no-nonsense chief financial officer, Patrick Pichette has his own personal interpretation. Google's CFO may oversee $36 billion in cash reserves at one of the world's most recognized companies, but he still flies coach class, rides a beat-up bicycle to work, and responds directly to e-mails from fellow "Googlers" every day.
The approach to information security needs to evolve, says Edward Schwartz, CISO at RSA. Agility, dynamism, and fresh security paradigms a need of the hour.
Our monthly wade through the slime of the storage blogosphere has found an EMC Symmetrix making Richard Gere look animated, and some rather odd Spam in NetApp’s back yard
Ingram Micro has taken the wraps off an alliance that is tasked with promoting and furthering the spread of cloud computing and managed services in the channel.
The plans to use the Tour of Britain cycling competition as a platform to push its brand paid off handsomely for NetApp after it finished the week long race with a rider on the podium.
Connecting mainframe databases to the Web is nice, but mainframers want more.
Cisco distribution house Comstor has added high-performance storage networking specialist Emulex to its line-card to boost the complementary options available to resellers marketing Cisco's Unified Compute (UCS) portfolio.
The 2010 360IT show
Avnet has hired former Computacenter and Bell Microproducts man Henry Godwin to help grow its operations in the Middle East and Africa. Godwin will be reporting into another former Bell old boy Graeme Watt and is charged with driving growth in what the distribution views as key emerging markets.
A Forrester report says organizations looking for an enterprise search tool have plenty of options, but until management considers search fundamental, vendors will continue limiting product focus.
Oracle Corp. has issued an out-of-band security alert for its Fusion Middleware and Application Server products that addresses an Apache Web server flaw.
Business and creative software specialist Adobe is to formalise its channel engagement policy with the launch of a new multi-level channel programme called Partner Connection.
Business Secretary Vince Cable might have taken to the stage at the Liberal Democrat conference today detailing plans to put more pressure on banks to lend to SMEs but the vast majority still feel left out in the cold over loans.
HP Office jet Pro 8500A Plus e-All-in-One Printer is an easy sell. It packs in a lot of technology for the price and comes with clever functionality, designed with small business needs in mind.
Cost could be a concern, but 10 Gigabit Ethernet technology is option for SMBs.
Experts at a recent user group meeting told the audience that Oracle forgets too often about longtime customers, doesn’t provide the level of support it should and often has too high a cost.
Using NetApp storage, Rackspace said its Hosted Virtual Desktop (HVD) platform allows customers to run virtual desktops via the public cloud or private cloud infrastructure across PCs, smartphones and tablet devices.
Trojan attacks have lulled organisations into a false sense of security, Don Smith, vice-president technology and engineering at Dell SecureWorks, told the Gartner Security & Risk Management Summit 2011 in London.
E-mail and end users are overlooked too often in security strategies, with IT professionals tending to take their eye off the ball in these two areas, warns M86 Security.
In its financial results for the 2010-2011 financial year, Debenham's multi-channel sales grew 71.9% over a 52-week period. Chief executive Michael Sharp said the company will continue to focus on its multi-channel strategy in the coming months.
The European Antitrust Commission has cleared IBM of allegations of anti-competitive practices stemming from complaints that the company had abused a dominant position in its mainframe business.
The oil company's Future Leaders Programme aims to find up to 40 candidates for its information technology & services (IT&S) and other departments.
Travel operator Thomas Cook is moving several separate IT operations across Europe into one organisation that will harness public and private cloud technologies.
A report from IT service provider Fujitsu revealed a lack of visibility of energy consumption as the main reason businesses are failing to become more energy-efficient.
Businesses should consider self-encrypting drives (SEDs) for new installations that hold significant volumes of sensitive data, says Gartner.
A global study of 700 CIOs, commissioned by Citrix, has revealed that 94% of organisations are planning to allow staff to bring their own devices to work by 2013.
The scrapped £469m FireControl project has been singled out by MPs as the worst government IT failure in many years.
Google is rolling out its Google Wallet across all Android-operated Sprint Nexus S 4G phones to allow consumers to pay using their handsets.
Virtual desktop infrastructure (VDI) technology can cut energy bills, increase business agility and improve mobile working flexibility. But licensing cost and complexity can wipe off the financial savings of VDI deployment. Jenny Williams explores the labyrinth of VDI licensing.
Releases browser-based information rights management (IRM) system, with its latest FileSecure update. Seclore claims this is world’s first browser-based IRM.
Salesforce.com has big plans for social customer profiles, but it might take a whiole for this concept of CRM data integration to fully translate into reality.
Trapped between budget constraints and security fears, government agencies are increasingly opting for private clouds.
A new safety committee is advising the FDA on theoretical scenarios that could eventually regulate biomedical device and EHR interoperability. CIOs should get prepared now.
Companies without a mobile device security policy risk not only losing data, but also running afoul of the law.
Gartner predicts collaboration tools market to take off by 2014. Check out what will play a major role in this change.
IP telephony outfit snom has signed a distribution agreement to supply its IP phones and PBX solutions through BT Business Direct, the telco's hardware, software and services business.
The movement by employees to bring their own devices to work is unstoppable with it just being a couple of percent short of being a universal activity.
One expert says before implementing secure software development benchmarks, take stock of the security of existing applications.
Xerox has named Micro-P as its newest UK distributor as it continues to see growth in its local channel business. Xerox vice president of Offerings Marketing and European general manager of its Desktop Printing Group.
IBM has held out its hand to resellers wanting to move into the cloud providing a step by step route to hosted services as well as reducing the financial risk involved with moving to a more flexible business model.
Harvard's community cloud project will move the university into a new world of consuming IT resources as a utility.
Storage player Imation is bolstering its security credentials with the acquisition of IronKey's security storage division.
A top NSA cybersecurity official says the growing cybersecurity threat landscape requires that good guys think like attackers.
Apple continues to dominate the tablet market with its second generation iPad having a huge impact on sales figures across EMEA. Shipment figures across EMEA released by IDC show that Q2 exceeded forecasts as the iPad 2 took off and Android Honeycomb-based products got users parting with their cash.
Despite continuing economic uncertainty across the region, the EMEA unified comms and collaboration (UCC) market looks set to grow from $5.7bn last year to $16.6bn by 2015.
The industry may be lurching towards a new supply chain crisis, according to market-watchers at Gartner, who today indicated that current semiconductor inventory levels are "worrisome ... given current conditions".
Market for cloud-based identity and access management is growing, analysts say.
Whether the data analysis skills of employees make or break a Big Data strategy is up for debate. See how your corporate analytics IQ fares.
Financial institution Home Trust deployed SAP for banking after deciding the software would help it meet customer and operational demands.
Microsoft and Nokia have launched a toolkit for developers to port applications on Nokia's Symbian operating system to Microsoft's Windows Phone platform. Microsoft said it hopes to make it easier for Nokia Symbian developers to learn Windows Phone.
RightMove is the UK's biggest user of Google Maps and one of the largest users of the mapping software in the world.
Businesses must adopt new mobile technologies or risk losing top talent to its rivals, according to Cisco's chief technology officer.
The time has come to empower frontline law enforcement officers to make better decisions when seizing digital evidence, says forensic analyst Andrew Sheldon.
Scammers and hackers are increasingly using online games to trick victims into installing malicious software onto computers, warns security firm BitDefender.
Less than a third of UK businesses provide regular training aimed at preventing social engineering attacks, despite 42% being hit by such attacks in the past two years at an average cost of £15,000 per incident, a survey has revealed.
Cyber threats will always get ahead of defences, which is why organisations need a strategic approach, says Gartner analyst Lawrence Orans.
Hewlett-Packard could lay off European employees as part of the company's decision to discontinue its webOS hardware division, including the Touchpad tablet range.
Organisations have been urged to simplify and standardise their IT systems to free up time and resources for innovation.
Google has finished its trial of social network, Google+, opening up the platform to new members without an invitation.
The world market for business process outsourcing (BPO) will be worth $93.4bn (£59.7bn) in 2015 compared with $72bn last year, according to Ovum.
Blocking social media in the enterprise encourages bad behaviour by employees but does not prevent access, warns Gartner.
The latest research from analyst firm K2 Advisory urges CIOs to assess how the internal IT department can become a service broker.
Adobe's Flash Player 11 and AIR 3 software support HD video quality across devices, such as Apple's iPhone and iPad. Other features include captive runtime for independent application updates, video content protection and 64-bit support on Linux, Mac OS and Window.
The storage-as-a-service will be the first of a number of services to be announced over 18 months, with messaging-as-a-service next.. EMC hopes Capgemini's global presence and close relationships with business will accelerate cloud take-up.
Newcastle University is reaping the benefits of a data integration programme based on open source technology, Talend Integration Suite, a weapon in this user’s arsenal.
Popular smart-phone OS Google Android is in the news with the discovery of two new privilege escalation vulnerabilities.
XSS vulnerability in Skype for the iOS may allow access to a user’s files including the iOS AddressBook, according to a security researcher.
Sifting through dozens or hundreds of WCM systems can be a trial in patience. Get tips for selecting the right web content management system for your organization.
In addition to bank fraud, the Russian cybercriminal also stole credentials from users of Facebook, Yahoo, Google, eBay, Amazon, Twitter, PayPal and Skype.
With the International Monetary Fund warning that the global economy is in a difficult position the temptation to slide into doom and gloom could be overpowering but Oracle has indicated that IT spending is holding up.
Does IT really need two new network virtualization standards? Experts see a land-grab attempt by virtualization vendors looking to control the next wave of infrastructure abstraction.
D-Link expands its iSCSI platform for surveillance storage, EMC Iomega partners with Axis, and Pivot3 adds storage appliance for video.
Amid emerging attack methods and the rollout of a new generation of BIOS, NIST offers guidelines to help enterprises reduce the risk of BIOS attacks.
Resellers have been encouraged to consider the positive impact on their value being involved with services can have raising the potential to be gained when the 'for sale' signs go up.
The Cisco Connected World Technology report shows that millenials will demand enterprise social networking and mobility -- even when accessing core corporate applications and data.
Citrix has hired the former general manager of HP Networking Europe to head up Europe with the job of increasing growth and improving the effectiveness of partners across EMEA.
Certificate authority, DigiNotar filed for bankruptcy protection following a breach of its digital certificate systems and the issuance of fraudulent SSL certificates.
WAN optimization appliances work well in branch scenarios, but not for users working at third-party locations. Cloud WAN optimization solved that problem for one WAN pro.
Another new survey on cloud computing adoption shows users and providers alike are bullish and better educated on cloud, with midmarket CIOs leading the way.
The Oracle Database Appliance is a 4U, two-node RAC server appliance seen by experts as a more affordable entry point toward Exadata, but it doesn’t have nearly as many features.
Data modeling experts offer tips on building effective models and dealing with the tendency of data modelers to get overly attached to their work.
Cloud infrastructure services provider Interoute has spent an undisclosed sum to buy Midlands-based Oracle platinum partner Quantix in an attempt to get into managed application services as well.
Headlines: Kaminario adds MLC flash to go with previous DRAM SAN, as well as a hybrid option; Anobit bumps up capacity, speed of its MLC solid-state drives (SSDs).
UK firms are being targeted with increasing frequency in security attacks designed to exploit human weaknesses and curiosity through emails and social network in sites. Research from Check Point has shown 42% of UK firms have been victims of social engineering attacks in the past two years.
BT is launching a new leasing scheme through its BT Local Business arm, offering start-ups up to £15,000 worth of ICT kit to get them off the ground.
Massachusetts’ Advanced Cyber Security Center (ACSC) was launched Tuesday to develop future cybersecurity technologies and strategies to protect the nation’s IT infrastructure.
Westcoast has announced the imminent launch of a VARunified communications (UC) offering tying together some of its key comms and networking vendor partners.
Windows Server 8 is the most ambitious version of the product Microsoft has developed to date. Mike Neil, GM of the project, talks about the importance of IT’s input.
Microsoft has released a Developer Preview of their next operating system. We take a look at what it means for CIOs planning for the next couple of years.
Despite rumours to the contrary, the mainframe is alive and well even though its pervasiveness has shrunk.
HP is expected to replace CEO Léo Apotheker with former eBay chief Meg Whitman, following a recent shake-up at the company when Apotheker announced HP was to sell its market-leading PC business.
One of the country's first Free Schools has agreed to take part in a pilot being run by Microsoft to provide end-to-end school IT infrastructures in the cloud.
Chemical group BASF has signed a €200m deal with BT for networking 900 BASF sites in more than 80 countries. The contract includes the provision of IP telephony and local network services (managed LAN services) at 300 sites in North and South America as well as in Asia.
Software testing is one of the most important tasks for 91% of IT departments and almost all believe it is crucial to outsource this activity, according to research.
Two security researchers claim to have found a way of breaking the SSL/TLS encryption that is widely used to guarantee the reliability and privacy of data exchanged between web browsers and servers.
The troubled £11bn NHS National Programme for IT is to be axed, the government is expected to announce later today.
The prevalence and intensity of SQL injection attacks are increasing, according to Imperva.
Ovum has recommended the CIOs to observe caution before dealing with HP
Without clear best practices for social initiatives, contact centers need to chart their own courses with some basic guidance from industry analysts.
Windows 8 is an evolution of Windows 7 with a touch-enabled UI and "Metro" style applications. Could delivering this richer OS be a problem for IT pros using server-hosted VDI?
CIOs should focus on building hybrid IT skills as workers throughout the business increasingly provision the IT they need to do their jobs.
Contact centre and UC reseller Sabio has hooked up with IP telephony services provider Gamma Telecom to integrate its SIP trucking services with Avaya telephony platforms.
The consequences of taking down the sale signs appear to have been positive for Micro Focus with the UK software specialist beating its own trading expectations.
Adobe said it is tracking reports that at least one of the coding errors is being actively targeted by attackers.
Former eBay boss, failed California gubernatorial candidate and HP board member Meg Whitman has been mooted as a potential successor to Apotheker as doubts grow over the HP CEO's future.
Just a day after fellow software player Oracle showed that demand was holding up in the market open source specialist Red Hat has added its own figures to illustrate that spending is still taking place.
Shared-nothing live migration in Hyper-V 3.0 will improve small IT shops’ planned maintenance prospects, but the technology comes with some limits.
Enterprise adoption of desktop video is pushing more vendors, such as Polycom, to develop or improve their approaches to software-based video conferencing.
Experts at Storage Decisions New York advised attendees on private cloud implementation, and addressed user's concerns over price and security.
Company’s cloud security architect talks about advantages over data center model.
With rising adoption of more powerful smartphones, mobile carriers are increasingly being held responsible for protecting sensitive data.
While industries slash IT budgets, information security spending will likely hold steady.
Following notable breaches at the likes of RSA, Sony and Epsilon, security pros have the ears of business executives like never before.
Businesses must adopt new mobile technologies and be more flexible with access to their IT infrastructure or risk losing top talent to their rivals, according to Cisco's chief technology officer. Commenting on Cisco's latest Connected World report, Ian Foddering, CTO at Cisco UK & Ireland, said
As expected Hewlett-Packard's board has brought to an end the reign of Leo Apotheker, who officially steps down to be replaced by the former CEO of eBay Meg Whitman. The move ends two days of intense speculation that Apotheker's card was marked.
A Home Office report into policing has labelled police IT as not being fit for purpose and made recommendations to shake up a mess of different IT systems across 43 forces which is hindering police attempts to fight crime.
Cloud hosting SME Memset has signed up as one of ten companies to trial G-Cloud services.
Two thirds of companies are concerned about the security implications of the number of personal computing devices used by employees at work. More than half of those who voiced concerns said they lacked the tools needed to manage personal devices effectively.
Hewlett-Packard's newly appointed chief executive and president Meg Whitman promises better execution than her predecessor, but the question is how much of his legacy she intends to dismantle, says research firm IDC.
Demand for IT professionals with Oracle and SAP skills has doubled over the past three months as employers seek more high-end technical expertise, according to recruitment company Maximus.
Capita has acquired a software company that specialises in providing human resources software to UK police forces.
The government has published a guide to UK intellectual property law for businesses, providing information on IP policies; procurement of goods and services; reporting IP crime; and auditing IP. The Federation Against Software Theft (FAST) said it welcomed the initiative.
Deutsche Bank's investment arm has signed a five-year deal with an Indian service provider to transform the support of its core applications with a service that will meet ITIL and LEAN global standards.
Advanced persistent threats (APTs) are to be a pervasive theme at the RSA Conference Europe 2011 in London next month, coming just six months after the data breach at EMC's security division.
Concerns over power shortages led Verizon Business to dismiss London as the site for its flagship European datacentre. Verizon was worried about power because of the Olympic Games to be hosted in London and chose Amsterdam instead.
A report from Deutsche Bank into the plans of CIOs at four major European banks has revealed that the major Western IT services companies face losing business to Indian suppliers because of their reluctance to truly harness the offshore capabilities that banks want.
The government's decision to accelerate the dismantling of the NHS National Project for IT (NPfIT) came as little surprise to those who have followed the terminally ill project since 2002. But what is the prognosis for the NHS's badly needed modernisation programme?
HP has named Meg Whitman as its new chief executive officer, confirming speculation that the former eBay chief would replace Léo Apotheker
The FBI has arrested a suspected member of LulzSec over the breach of computer systems at Sony Pictures. Cody Kretsinger, 23, was arrested in Arizona and charged with the unauthorised impairment of a protected computer in connection with a SQL injection attack.
Researcher finds flaw in OS X Lion that might allow an attacker to change passwords, as well as gain root privileges.
Fujitsu staff to stage 24-hour walk-out Fujitsu staff in Crewe and Manchester are staging a 24 walk out on Monday in a strike over victimisation of Union representatives.
Sanrad software caches data on flash solid-state storage; Seven10 Storage Software updates archiving software; Imation acquires IronKey’s data encryption business.
Attackers used SQL injection against Sony’s website to gain access to its internal server and steal sensitive data.
The OVA has grown to more than 200 members, NASA adopts Vblock, VMware Labs presents a new fling called VPT, and more news in brief.
Although just hours into the job of running HP the vendor's freshly appointed CEO Meg Whitman has already indicated that the plans to divest its PC business could be revised.
Many IT shops still rely on Exchange Server 2007. If that includes you, check out the 13 fixes in Exchange 2007 SP3 Update Rollup 5.
The Federation Against Software Theft (FAST) has backed the government's latest attempts to educate users around the importance of intellectual property.
Comstor, the Cisco-focused arm of networking and convergence distributor Westcon, has teamed up with Cisco and managed services app developer UBIQube to launch a configuration and support services programme pitched at the SMb sector.
The UK is leading the way with cloud services adoption and those channel players that fail to 'cloudify' their offerings in the managed services space face increasing pressure.
European countries mandate different digital signatures. Latin America requires government-issued invoice numbers before trucks can roll. Manufacturers are struggling to keep up.