TechTarget News - Week of May 03, 2020

IT Priorities 2020: Compliance and risk are top security concerns

When it comes to security, buyers are prioritising solutions and services that address compliance issues, risk management and data protection, according to the Computer Weekly/TechTarget IT Priorities 2020 study

UK transport research body calls for safer in-vehicle technologies

Voice-controlled systems are the future of autonomous, according to TRL, whose recommendations follow a report into Apple CarPlay and Android Auto demanding improved standards in voice-activated infotainment systems

Brother offers remote tools for partners

Printer player Brother hands resellers free licenses to enable them to keep providing remote help for customers

Channel round-up: Who’s gone where?

The country might have been in lockdown for the past few weeks, but that has not stopped the hires continuing across the industry

NHSX contact-tracing app needs legislative oversight

Legal experts have told Parliament’s Human Rights Committee that legislation is desirable to ensure public trust in the data security of the Covid-19 coronavirus contact-tracing app

SK Telecom, Deutsche Telekom form joint venture to combat coronavirus

Telecoms giants extend working relationship to expand global 5G ecosystem by accelerating 5G deployment in Europe and exchange their respective technological expertise once the situation with Covid-19 improves

Customer service agents, chatbots dial up empathy in pandemic

AI virtual assistants can provide help for embattled customer service agents during the pandemic, but adapting them to changing customer needs and new business models isn't simple.

Building security and privacy into contact-tracing apps

Governance and data decentralisation are among measures that organisations can take to allay security and privacy concerns over contact-tracing apps, according to RSA

GoDaddy owns up to October 2019 data breach

Web hosting services provider has suffered yet another security incident, confirming that an unauthorised individual accessed hosting accounts

Employees empowered to make data-driven decisions spur growth

A new report from ThoughtSpot and the Harvard Business Review finds that organizations empowering front-line employees to make analytic decisions poised to outperform their competitors.

Trilio's Kubernetes data protection enters early access

TrilioVault for Kubernetes backs up and recovers applications within Kubernetes containers. It is one of the few third-party offerings for Kubernetes backup, but demand is growing.

Coronavirus: NCSC issues urgent alert for healthcare sector

UK National Cyber Security Centre and US Cybersecurity and Infrastructure Security Agency say they are seeing large-scale campaigns targeting healthcare bodies and medical research organisations

IBM reaches out to MSPs and ISVs

Big Blue makes major enhancements to its partner programme with the aim of attracting and rewarding those that specialise in developing their own IP and providing services

Dremio accelerates cloud data lake queries for AWS

New features in the AWS Edition of Dremio's data lake engine make it easier for organizations to scale and manage data lake queries in the cloud.

IBM's Watson AIOps aims to help networks run smoothly

Launched during IBM Think 2020 amid the coronavirus pandemic, IBM's Watson AIOps aims to use AI to help CIOs more quickly and efficiently keep their networks running.

IBM, Red Hat move users toward edge computing, 5G networks

IBM and Red Hat have jumped into the edge computing market debuting a slew of products and services that work hand in glove with the existing hybrid cloud strategy it shares with Red Hat.

Research finds ransomware payments, demands increasing

Research from incident response vendor Coveware and national law firm BakerHostetler show massive increases in both ransomware demands and payments from victims.

ServiceNow CSM navigates pandemic, partners with Adobe

ServiceNow connects its Customer Service Management environment to Adobe Experience Manager to improve support experience through deeper personalization.

Singapore to test 5G in Industry 4.0 trial

Trial, spearheaded by IMDA, IBM, Samsung and M1, will test the use of 5G, along with AI and IoT technologies, in manufacturing

Open source community joins Covid-19 fight

Red Hat and others in the global open source community are doing their part to develop tools and other initiatives to help the world tide over the coronavirus outbreak

Telcos lose out in early enterprise 5G business

Research reveals that industries and enterprises are ready to reap the benefits of 5G, but warns that service providers need to learn how to satisfy this demand

Tech firms risk cashflow issues due to pandemic

Analyst Gartner warns that some tech firms may go bust because of inadequate coronavirus planning, and CIOs will need to reassess IT supplier viability

End-users failing to protect themselves online

Remote workers and stuck-at-home consumers are taking silly risks with their security during the coronavirus pandemic, according to a report

Pandemic causes Hershey's to pause ERP project

Major parts of The Hershey Co.'s ERP project, notably its supply chain, is being put on hold for a year as the firm adjusts to pandemic-related business needs.

Pure Storage FlashBlade OS v3.0 brings protected snapshots

Pure also adds remote replication and aims at storage use cases for high-performance computing and artificial intelligence workloads in its all-flash NAS and object nodes

Healthcare organizations sitting on 'unexploded' ransomware

While threat reports show ransomware attacks against healthcare organizations are down, experts say threat actors may be lurking in networks and waiting to strike at a later date.

Confluent improves Kafka event streaming in the cloud

Confluent unveiled the first new capabilities of its Project Metamorphosis, designed to help users deploy and manage event streaming in the cloud.

Oracle Cloud Infrastructure pitch focused on cost, security

Oracle is intent on migrating its vast installed base to its IaaS platform through measures such as cut-rate pricing and strong SLAs on availability, performance and manageability.

Channel showing resilience as Q2 progresses

It's a bit of a rollercoaster out there, but the channel is showing some positive signs, according to the latest analysis from Context

IBM Think puts AI to use in IT operations

Its annual conference may be virtual, but IBM has remained focused on the key themes of hybrid IT, cloud and artificial intelligence

New no-code data modeling prowess added to Tableau platform

Tableau 2020.2, the latest update from Tableau, features enhanced no-code data modeling capabilities and a mobile-first tool to view key performance indicators in a single location.

Contact-tracing app fails to protect privacy and human rights

Reassurances over the security and human rights implications of NHSX’s approach to developing its Covid-19 contact-tracing app are insufficient, says the cross-bench Human Rights Committee

Privacy International to Palantir: We are watching you

Privacy International expresses a qualified welcome for Palantir’s responses to questions about its data integration role in the NHS Covid-19 data store, but continues to raise concerns

Zoom buys secure messaging service Keybase

Unified comms platform Zoom says the acquisition of Keybase will finally let it bring end-to-end encryption to the table

VMware Tanzu beta project melds Cloud Foundry, Kubernetes

VMware Tanzu Application Service for Kubernetes, now in public beta, intrigues PKS users by combining Kubernetes infrastructure components behind a Cloud Foundry developer interface.

ScyllaDB 4.0 brings DynamoDB to open source NoSQL database

After years of focusing on Apache Cassandra compatibility, ScyllaDB 4.0 now also is compatible with Amazon's DynamoDB, bringing new deployment options for users.

IBM PartnerWorld program reshaped for modern partnerships

IBM redesigned its channel program to better suit partners' increasingly multipronged business models. Partners can now engage IBM in Sell, Build and Service tracks.

Nvidia acquisitions open up AI opportunities

Nvidia's recent acquisition of Cumulus Networks and Mellanox provide the components for building systems to power future AI applications.

U.S. lawmakers urge Trump to stop issuing new H-1B visas

Citing Depression-level unemployment, Republicans want Trump to halt the H-1B visa program, or at least stop issuing new visas. They argue that guest workers undercut U.S. workers.

Citrix App Protection helps secure remote work

More employees are using personal devices to access corporate data than ever before. Citrix App Protection hopes to mitigate the risk.

HPE HCI platform takes AMD road to Rome

HPE HCI product upgrades incorporate high-performance AMD Epyc Rome microprocessors to help companies provide dense, scalable virtual desktop infrastructure for work-at-home staff.

Pandemic sparks new ideas for home collaboration devices

Vendors are looking to create new kinds of collaboration devices as businesses look to equip home workers with better communications gear.

Puppet Labs CTO eyes IT automation amid COVID-19

An entirely new executive leadership team is the latest of several upheavals at Puppet Labs over the last four years, but CTO Abby Kearns says there's a clearer path ahead in 2020.

Domo analytics tool helps Utah deal with COVID-19 crisis

The state of Utah, along with Iowa and Nebraska, is using the COVID-19 Crisis Command Center developed by Domo to inform its decisions during the coronavirus pandemic.

Collaboration, better coding themes dominate GitHub Satellite

GitHub released two new tools at its GitHub Satellite virtual event: GitHub Codespaces and GitHub Discussions. Both are meant to help developers collaborate and code more effectively.

Security, RPA, managed cloud services drive demand

Market research firms have identified multiple IT services trends emerging in the current pandemic-influenced market; more channel news from the week.

MobileIron purchase looks to ease mobile app deployment

MobileIron says its purchase of Incapptic Connect will make the enterprise app deployment process easier. Experts say the move could benefit IT pros.

Pega adds unified messaging to customer case management

Pega Customer Service Unified Messaging Edition, built from last year's In The Chat acquisition, adds omnichannel messaging to the company's customer support cloud platform.

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