Business automation, robotics and business process management
With technology now available that incorporates robotics process automation and other automation technologies, companies can achieve greater efficiency, adapt to changing business needs and reduce human error. Read the latest news and tips about business process management and automating business processes, including how to demonstrate a strong return on investment when integrating enterprise automation tools into company operations.
Top Stories
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Tip
02 Jun 2023
AI transparency: What is it and why do we need it?
As the use of AI models has evolved and expanded, the concept of transparency has grown in importance. Learn about the benefits and challenges of AI transparency. Continue Reading
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Feature
03 Mar 2023
5 big digital transformation trends in 2023
The threat of a recession coupled with the ongoing need for transformation and growth means CIOs must make force multiplying investments in 2023. Here are five strategies. Continue Reading
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Tip
16 Dec 2015
Free statement of work template examples for CIOs
Statements of work are critical in helping CIOs keep projects on track and meet business goals. Check out these free statement of work template examples. Continue Reading
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Tip
25 Nov 2015
How organizational agility will save and destroy your company
Aiming for organizational agility? Prepare to change how you scope work, structure teams, develop talent, practice leadership, and deliver and sell your products. Continue Reading
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Blog Post
24 Sep 2015
KPMG: Death of BPO at the hands of RPA
Bangalore, Delhi, Manila, Cebu City, Shanghai. CIOs have traveled far afield in search of cheap labor for business process outsourcing (BPO). But according to a recent report from Cliff Justice, ... Continue Reading
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Opinion
26 Mar 2015
The digital effect on the BPM lifecycle
Digitization has fundamentally changed how businesses operate, but is the same true for business process management? Here's why the BPM lifecycle remains the same. Continue Reading
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Tip
21 Aug 2012
Free IT service catalog templates for the CIO
Creating and updating an IT service catalog can keep your business running smoothly. Check out these free IT service catalog templates on the Web. Continue Reading
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Tip
20 Jun 2012
Eliminating change management process chokeholds
Learn which aspects of the change management process cause bottlenecks, as well as ways to get around them. Continue Reading
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News
27 Sep 2011
GE's journey from waterfall to Agile practices
General Electric Co. turned to Agile practices to revamp software development in its Energy division. Now Agile is making its way across the company. Continue Reading
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News
12 Jul 2011
The IT organization of the future: An enterprise within an enterprise
The IT organization of the future is shifting to become not only a business but also a part of an integrated business services organization. Continue Reading
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News
07 Apr 2010
A move to cloud computing services -- back in 1999
While the industry debates the definition and use cases for cloud computing services, one IT exec has already been there, done that -- way back. Continue Reading