null Definitions
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A
Adobe Sign
Adobe Sign is a cloud-based service that lets an individual or organization send, secure, track and manage e-signature processes.
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C
content aggregator
A content aggregator is an individual, organization or tool that gathers web content and applications from different online sources for reuse.
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content analytics
Content analytics, also known as content intelligence, is the process of measuring and analyzing how users interact and engage with digital content.
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content management (CM)
Content management (CM) is the process for collection, delivery, retrieval, governance and overall management of information in any format.
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content services platform
A content services platform is cloud-based SaaS software that enables users to create, share, collaborate on and store text, audio and video content.
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content sprawl
Content sprawl is a condition of an organization's content assets in which proliferation and unmanaged growth have led to an unwieldy mass that is difficult to manage.
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What is a content management system (CMS)?
A content management system (CMS) is a software application that lets users create, edit, collaborate on, publish and store digital content.
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D
digital asset management (DAM)
Digital asset management (DAM) is a business process for organizing, storing and retrieving rich media and managing digital rights and permissions.
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What is digital experience (DX)?
Digital experience (DX), also known as 'digital user experience' (UX), is the take-away feeling an end user has after an experience in a digital environment or with a digital technology or device.
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E
e-signature (electronic signature)
An e-signature (electronic signature) is a digital version of a traditional pen and ink signature.
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enterprise document management (EDM)
Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be easily retrieved in the event of a compliance audit or subpoena.
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enterprise search
Enterprise search is a type of software that lets users find data spread across organizations' internal repositories, such as content management systems, knowledge bases and customer relationship management (CRM) systems.
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What is enterprise content management? Guide to ECM
Enterprise content management is a set of defined processes, strategies and tools that enables a business to obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.
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H
What is a headless content management system (headless CMS)?
A headless content management system (CMS) is an application in which the content and presentation layers are decoupled, allowing for faster content creation, edits and deployments.
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What is Hootsuite?
Hootsuite is a social media management platform that helps organizations deliver enhanced social media experiences to their customers at every stage of the customer journey.
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I
What is information rights management (IRM)?
Information rights management (IRM) is a discipline that involves managing, controlling and securing content from unwanted access.
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What is intelligent document processing (IDP)?
Intelligent document processing (IDP) is a type of workflow automation technology designed to automate the process of extracting data from physical papers and image-based documents.
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K
knowledge management (KM)
Knowledge management is the process an enterprise uses to gather, organize, share and analyze its knowledge in a way that's easily accessible to employees.
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M
Microsoft MyAnalytics
Microsoft MyAnalytics is a personal analytics application in Office 365 that enables employees to gain insights into how they spend their time at work and how they can work smarter.
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Microsoft Office Delve
Microsoft Office Delve is a search engine and discovery tool for the Microsoft Office 365 productivity suite.
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Microsoft Planner
Microsoft Planner is a web-based visual task management application that enables enterprise teams to create, assign and organize work in order to execute projects.
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Microsoft Power Apps
Power Apps is a suite of Microsoft products that enable both developers and nontechnical users to build custom applications to fulfill various business needs.
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Microsoft Power Automate
Microsoft Power Automate, formerly called Microsoft Flow, is cloud-based software that allows employees to create and automate workflows and tasks across multiple applications and services without help from developers.
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What is Microsoft Power BI? Uses, features and guide
Microsoft Power BI is a business intelligence (BI) platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data.
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What is Microsoft SharePoint and its important features?
Microsoft SharePoint is a document management and collaboration platform that helps organizations oversee, control and work with archives, documents, reports and other content that is vital to their business processes.
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O
OCR (optical character recognition)
OCR (optical character recognition) is the use of technology to distinguish printed or handwritten text characters inside digital images of physical documents, such as a scanned paper document.
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P
Power Platform
Power Platform is an intuitive and collaborative platform from Microsoft.
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What is a paperless office?
The paperless office is an umbrella term for business practices that improve the workplace by reducing reliance on paper.
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R
records information management (RIM)
Records information management (RIM) is a corporate area of endeavor involving the administration of all business records through their life cycle.
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What is a records retention schedule?
A records retention schedule is a policy that defines how long paper and electronic content must be kept and provides disposal guidelines for how those items should be discarded.
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What is records management?
Records management is the supervision and administration of digital or paper records, regardless of format.
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S
search engine marketing (SEM)
Search engine marketing (SEM) is a method of promotion and advertising to help companies' content rank higher among search engine traffic.
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Secure File Transfer Protocol (SSH File Transfer Protocol)
SFTP is a term that refers to either Secure File Transfer Protocol or SSH File Transfer Protocol, and is a computing network protocol for accessing and managing files on remote systems.
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SharePoint administrator
A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform.
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SharePoint farm
A SharePoint farm is a collection of servers that work in concert to provide a set of basic SharePoint services to support a single site.
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Slack software
Slack software is a cloud-based messaging application that enables the personnel in an organization to connect and collaborate.
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What are social media metrics?
Social media metrics are the various data points that can help a company gauge the impact of social media activity on its revenue.
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What is a semantic network?
A semantic network is a knowledge structure that depicts how concepts are related to one another and how they interconnect.
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T
takedown request
A takedown request, also called a DMCA takedown or a notice and take down request, is a procedure for asking an internet service provider (ISP) or search engine to remove or disable access to illegal, irrelevant or outdated information.
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What is taxonomy in computing?
Taxonomy is the science of classification according to a predetermined system, with the resulting catalog used to provide a conceptual framework for discussion, analysis or information retrieval.
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V
vanity URL (vanity uniform resource locator)
A vanity URL (vanity uniform resource locator) is a simplified version of a URL that users enter into their browsers in place of the original URL.
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W
web content management system (WCMS)
A web content management system (WCMS) is a type of content management system (CMS) that provides an organization with a way to manage digital information on a website through creating and maintaining content without prior knowledge of web programming or markup languages.
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What is a web development framework (WDF)?
A web development framework is a set of resources and tools for software developers to build and manage web applications, web services and websites, as well as to develop application programming interfaces (APIs).
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white hat link building
White hat link building is a search engine optimization (SEO) technique for increasing the number of high-quality backlinks to a webpage.
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workflow automation
Workflow automation is an approach to making the flow of tasks, documents and information across work-related activities perform independently in accordance with defined business rules.