null Definitions

  • A

    Adobe Sign

    Adobe Sign is a cloud-based service that lets an individual or organization send, secure, track and manage e-signature processes.

  • C

    content aggregator

    A content aggregator is an individual, organization or tool that gathers web content and applications from different online sources for reuse.

  • content analytics

    Content analytics, also known as content intelligence, is the process of measuring and analyzing how users interact and engage with digital content.

  • content management (CM)

    Content management (CM) is the process for collection, delivery, retrieval, governance and overall management of information in any format.

  • content services platform

    A content services platform is cloud-based SaaS software that enables users to create, share, collaborate on and store text, audio and video content.

  • content sprawl

    Content sprawl is a condition of an organization's content assets in which proliferation and unmanaged growth have led to an unwieldy mass that is difficult to manage.

  • What is a content management system (CMS)?

    A content management system (CMS) is a software application that lets users create, edit, collaborate on, publish and store digital content.

  • D

    digital asset management (DAM)

    Digital asset management (DAM) is a business process for organizing, storing and retrieving rich media and managing digital rights and permissions.

  • What is digital experience (DX)?

    Digital experience (DX), also known as 'digital user experience' (UX), is the take-away feeling an end user has after an experience in a digital environment or with a digital technology or device.

  • E

    e-signature (electronic signature)

    An e-signature (electronic signature) is a digital version of a traditional pen and ink signature.

  • enterprise document management (EDM)

    Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be easily retrieved in the event of a compliance audit or subpoena.

  • enterprise search

    Enterprise search is a type of software that lets users find data spread across organizations' internal repositories, such as content management systems, knowledge bases and customer relationship management (CRM) systems.

  • What is enterprise content management? Guide to ECM

    Enterprise content management is a set of defined processes, strategies and tools that enables a business to obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.

  • H

    What is a headless content management system (headless CMS)?

    A headless content management system (CMS) is an application in which the content and presentation layers are decoupled, allowing for faster content creation, edits and deployments.

  • What is Hootsuite?

    Hootsuite is a social media management platform that helps organizations deliver enhanced social media experiences to their customers at every stage of the customer journey.

  • I

    What is information rights management (IRM)?

    Information rights management (IRM) is a discipline that involves managing, controlling and securing content from unwanted access.

  • What is intelligent document processing (IDP)?

    Intelligent document processing (IDP) is a type of workflow automation technology designed to automate the process of extracting data from physical papers and image-based documents.

  • K

    knowledge management (KM)

    Knowledge management is the process an enterprise uses to gather, organize, share and analyze its knowledge in a way that's easily accessible to employees.

  • M

    Microsoft MyAnalytics

    Microsoft MyAnalytics is a personal analytics application in Office 365 that enables employees to gain insights into how they spend their time at work and how they can work smarter.

  • Microsoft Office Delve

    Microsoft Office Delve is a search engine and discovery tool for the Microsoft Office 365 productivity suite.

  • Microsoft Planner

    Microsoft Planner is a web-based visual task management application that enables enterprise teams to create, assign and organize work in order to execute projects.

  • Microsoft Power Apps

    Power Apps is a suite of Microsoft products that enable both developers and nontechnical users to build custom applications to fulfill various business needs.

  • Microsoft Power Automate

    Microsoft Power Automate, formerly called Microsoft Flow, is cloud-based software that allows employees to create and automate workflows and tasks across multiple applications and services without help from developers.

  • What is Microsoft Power BI? Uses, features and guide

    Microsoft Power BI is a business intelligence (BI) platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data.

  • What is Microsoft SharePoint and its important features?

    Microsoft SharePoint is a document management and collaboration platform that helps organizations oversee, control and work with archives, documents, reports and other content that is vital to their business processes.

  • O

    OCR (optical character recognition)

    OCR (optical character recognition) is the use of technology to distinguish printed or handwritten text characters inside digital images of physical documents, such as a scanned paper document.

  • P

    Power Platform

    Power Platform is an intuitive and collaborative platform from Microsoft.

  • What is a paperless office?

    The paperless office is an umbrella term for business practices that improve the workplace by reducing reliance on paper.

  • R

    records information management (RIM)

    Records information management (RIM) is a corporate area of endeavor involving the administration of all business records through their life cycle.

  • What is a records retention schedule?

    A records retention schedule is a policy that defines how long paper and electronic content must be kept and provides disposal guidelines for how those items should be discarded.

  • What is records management?

    Records management is the supervision and administration of digital or paper records, regardless of format.

  • S

    search engine marketing (SEM)

    Search engine marketing (SEM) is a method of promotion and advertising to help companies' content rank higher among search engine traffic.

  • Secure File Transfer Protocol (SSH File Transfer Protocol)

    SFTP is a term that refers to either Secure File Transfer Protocol or SSH File Transfer Protocol, and is a computing network protocol for accessing and managing files on remote systems.

  • SharePoint administrator

    A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform.

  • SharePoint farm

    A SharePoint farm is a collection of servers that work in concert to provide a set of basic SharePoint services to support a single site.

  • Slack software

    Slack software is a cloud-based messaging application that enables the personnel in an organization to connect and collaborate.

  • What are social media metrics?

    Social media metrics are the various data points that can help a company gauge the impact of social media activity on its revenue.

  • What is a semantic network?

    A semantic network is a knowledge structure that depicts how concepts are related to one another and how they interconnect.

  • T

    takedown request

    A takedown request, also called a DMCA takedown or a notice and take down request, is a procedure for asking an internet service provider (ISP) or search engine to remove or disable access to illegal, irrelevant or outdated information.

  • What is taxonomy in computing?

    Taxonomy is the science of classification according to a predetermined system, with the resulting catalog used to provide a conceptual framework for discussion, analysis or information retrieval.

  • V

    vanity URL (vanity uniform resource locator)

    A vanity URL (vanity uniform resource locator) is a simplified version of a URL that users enter into their browsers in place of the original URL.

  • W

    web content management system (WCMS)

    A web content management system (WCMS) is a type of content management system (CMS) that provides an organization with a way to manage digital information on a website through creating and maintaining content without prior knowledge of web programming or markup languages.

  • What is a web development framework (WDF)?

    A web development framework is a set of resources and tools for software developers to build and manage web applications, web services and websites, as well as to develop application programming interfaces (APIs).

  • white hat link building

    White hat link building is a search engine optimization (SEO) technique for increasing the number of high-quality backlinks to a webpage.

  • workflow automation

    Workflow automation is an approach to making the flow of tasks, documents and information across work-related activities perform independently in accordance with defined business rules.