ERP implementation
Daunted by your upcoming ERP implementation? Read news, guides and tips on how to select the right ERP software, ask vendors the right questions, plan an implementation and handle change management.
Top Stories
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Feature
27 Mar 2024
6 challenges of omnichannel marketing
When marketers use omnichannel strategies to engage customers across touchpoints, they often face challenges with personalization, campaign tracking and brand consistency. Continue Reading
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News
11 Mar 2024
Salesforce AI a work in progress for customers
While eager to embed AI in Salesforce software, customers acknowledge that planning, time and work are needed to make AI useful in the company's applications. Continue Reading
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Feature
25 Sep 2020
Augmented reality in field service: Why FSM needs AR now
Augmented reality can improve field service by empowering technicians with better information. Learn why interest in AR for FSM has grown and what some early adopters are saying. Continue Reading
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Feature
23 Sep 2020
10 top ERP systems CIOs and business leaders should consider
From SMBs to global enterprises, companies of many sizes need the efficiencies the right ERP system brings to their businesses' processes. Here's a look at the top ERP systems. Continue Reading
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News
17 Sep 2020
What's next for Epicor after its sale
Epicor Software Corp.'s newest owner, private equity firm Clayton, Dubilier & Rice LLC, may deliver new investments in the firm's ERP systems -- at least, that's the hope. Continue Reading
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News
08 Sep 2020
TikTok data could be gold mine for ERP, HR systems
TikTok's data and AI tech may have applications beyond marketing. That could be why Microsoft and Oracle, two enterprise tech powerhouses, may be interested in the company. Continue Reading
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Podcast
31 Aug 2020
Experience management tales from the trenches
Reports from three users of Qualtrics XM software suggested that experience management technology is gaining real ground in enterprises, but the quick ROI is still in the surveys. Continue Reading
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Feature
28 Aug 2020
9 promising use cases for RPA in finance and accounting
Finance and accounting tasks require unflagging accuracy. Enter robotic process automation. Learn how RPA can streamline efficiency in multiple areas. Continue Reading
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Feature
21 Aug 2020
Process mining vs. data mining: What's the difference?
Both process mining and data mining tools can help business leaders make better decisions. Here's a look at how each works and what their differences are. Continue Reading
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Feature
20 Aug 2020
Time is right for connected worker platforms
In this Q&A, Parsable CEO Lawrence Whittle explains why the COVID-19 era may make a strong case for connected worker technologies. Continue Reading
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Tip
23 Jul 2020
10 cloud ERP implementation challenges during COVID-19
A new cloud ERP system can help your company create digital transformation and find new opportunities. But first, you must address implementation challenges. Continue Reading
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Tip
15 Jul 2020
Remote ERP implementation: 10 project management essentials
Implementing ERP remotely can be challenging because for many IT teams it's new territory. Here are ways to make it easier. Continue Reading
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Feature
02 Jul 2020
3 benefits of digital manufacturing
To save time and money while also streamlining production, companies are increasingly turning to digital manufacturing. Here's a look at three benefits. Continue Reading
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News
02 Jul 2020
Manufacturers turn to servitization for competitive advantage
Servitization leads to more resilient and profitable businesses, but only a few manufacturers are fully enabled to adopt the new model, according to IDC. Continue Reading
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Podcast
23 Jun 2020
Sapphire Now 2020 unveiled a new, more forward-looking SAP
Lofty goals to fight climate change and link intelligent enterprises signaled CEO Christian Klein's intention to lead a generational shift at SAP and appeal to younger customers. Continue Reading
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Answer
09 Jun 2020
What are the risks of canceling an ERP project?
In response to the COVID-19 pandemic, many business and technology leaders are deciding whether to cancel or pause an ERP implementation. Here are some risks to factor into the decision. Continue Reading
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Feature
09 Jun 2020
Digital twin technology on turbulent climb to stratosphere
Digital twins may be the hottest thing in the already overhyped IoT. The potential is real, but deciding what goes into digital twins and linking them with enterprise data is no small feat. Continue Reading
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Podcast
22 May 2020
In crisis, opportunity: Downturn in ERP industry has upside
The inaugural ERP Confab examines what the economic downturn from the pandemic means for ERP users and vendors. Plus: a deep dive into SAP and its upcoming virtual Sapphire show. Continue Reading
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Tip
15 May 2020
Should COVID-19 halt your ERP implementation? 12 questions
The COVID-19 pandemic is casting doubt on whether ERP and enterprise business applications projects should move forward. Here's help on deciding. Continue Reading
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News
06 May 2020
Pandemic causes Hershey's to pause ERP project
Major parts of The Hershey Co.'s ERP project, notably its supply chain, is being put on hold for a year as the firm adjusts to pandemic-related business needs. Continue Reading
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Feature
04 May 2020
How to renegotiate your ERP contract during a pandemic
ERP consultant Marcus Harris provides advice on renegotiating ERP contracts when the scopes of ERP implementation projects change due to the COVID-19 crisis. Continue Reading
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Feature
01 May 2020
ERP implementation challenges grow in COVID-19 crisis
ERP implementation experts Marcus Harris and Daniel Saeedi tell how organizations can manage ERP project disruption caused by the COVID-19 pandemic crisis. Continue Reading
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News
30 Apr 2020
Celonis process mining edges toward autonomous enterprise
The Celonis process mining platform now has Operational Applications for accounts payable and supply chain that allow companies to take automated actions on processes. Continue Reading
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Tip
29 Apr 2020
Pros and cons of non-RFP vs. RFP procurement process
The decision to use an RFP procurement process or skip it rests on each companies' unique needs. Understand how each method works and why each has its own pros and cons. Continue Reading
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Feature
08 Apr 2020
How Does an ERP System Work? Basics, Features and Types
ERP systems work via a central database. Users look at dashboards to view real-time data across different business units such as sales, supply chain management and personnel. Continue Reading
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Feature
11 Mar 2020
Cognitive automation helps processes run on their own
Merck Healthcare has implemented cognitive automation technology from Aera Technology to drive a digital transformation of its supply chain operations. Continue Reading
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Feature
02 Mar 2020
Connected worker platforms bring people into digital transformation
A dairy production company is using a connected worker platform to fill in the gaps of ERP and manufacturing systems and tie in front-line workers to its digital transformation. Continue Reading
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Tip
27 Feb 2020
ERP support now calls for skills in cloud services, products
The gradual shift from on-premises to cloud ERP makes the old emphasis on IT infrastructure less relevant and the ability to piece together cloud products more important. Continue Reading
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Tip
25 Feb 2020
Cloud broadens scope of ERP support to focus more on users
A truly modern ERP support strategy must consider the needs of both internal and external users and ERP's expanded role in the employer and customer experience. Continue Reading
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Answer
20 Feb 2020
Choose the best ERP implementation partner: 7 key questions
Learn which questions CIOs, IT administrators and others involved in an ERP implementation project should ask when they are evaluating and interviewing a partner. Continue Reading
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Feature
18 Feb 2020
7 hurdles to using AI in accounting and finance
Setting realistic expectations and using the same quality control measures that employees must follow can ensure success when you apply AI to financial data and processes. Continue Reading
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Feature
28 Jan 2020
Early use of AI for finance focused on operations, analytics
CFOs are automating repetitive processes in accounts payable and reporting; widespread use of AI in finance is not likely in the near term. Here's a look at the issues. Continue Reading
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Feature
21 Jan 2020
Top 6 2020 supply chain trends
Supply chain technology is growing more complex and so are partnerships. Here are the most important trends leaders must understand in 2020 and beyond. Continue Reading
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Feature
20 Jan 2020
Executive shuffle rolls through ERP industry
2019 was a year for change in the executive ranks of SAP and other ERP vendors, as the companies face struggles in moving their large on-premises installed bases to the cloud. Continue Reading
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Feature
14 Jan 2020
SAP competitors see openings with S/4HANA qualms
SAP customers may consider other ERP vendors as the clock speeds up for the 2025 support end for ECC, but some observers believe a move to another vendor may be just as difficult. Continue Reading
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Answer
06 Jan 2020
Can modern technology solve demand forecasting problems?
Predicting demand has never been easy, but in the age of e-commerce and omnichannel, that difficulty has multiplied. Here is some helpful guidance for organizations. Continue Reading
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Feature
11 Dec 2019
A look inside the new Redwood Oracle UI design
The two designers who head Oracle's Redwood user experience and branding effort explain the philosophy behind the new look and share the timeline for the multi-year rollout. Continue Reading
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News
09 Dec 2019
Process mining software pulls back curtains on how processes work
Here's what two vendors, Celonis and Signavio, offer in the emerging field of process mining software, which enables organizations to better understand business processes. Continue Reading
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Tip
04 Dec 2019
6 steps for building a digital transformation strategy
The failure rate of digital transformation is high, but a smart and detailed strategy can vastly improve the outcome of your digital transformation. Here's how to create one. Continue Reading
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Feature
27 Nov 2019
Top 7 manufacturing challenges for 2020
Growing supply chain complexity, emerging next-gen technologies and other compelling forces will continue to challenge the manufacturing sector. Here's a look at what's ahead for 2020. Continue Reading
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Tip
05 Nov 2019
Follow these guidelines for a successful ERP upgrade project
Get a handle on the time and cost variables of upgrading an ERP system and stay laser focused on value drivers, like analytics, that have the biggest impact on business strategy. Continue Reading
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Feature
24 Oct 2019
ERP evolution sees major shifts in holistic view of business
Implementers and users recall the late 1990s move off mainframes and the rise of SaaS and monolithic suites. Plus, ERP founders Hasso Plattner of SAP and Evan Goldberg of NetSuite share their insights. Continue Reading
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Feature
10 Oct 2019
RPA basics: What it is, benefits, downsides, use cases
Robotic process automation may be able to help your business, but first you need to understand what it is and what it can and cannot do. IFS VP of AI and RPA shares his take. Continue Reading
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News
17 Sep 2019
Oracle ERP Cloud expands its digital assistants
The Oracle ERP Cloud is increasing its use of digital assistants. These systems will interact with AI-type systems to help move the conversation along. Continue Reading
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Feature
11 Sep 2019
Digital transformation of finance unleashes analytical minds
Host Analytics CFO Dan Fletcher explains how finance technology supports growth and frees analysts from repetitive tasks to focus on strategic work. Continue Reading
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Feature
29 Aug 2019
Supply chain digital transformation demands new skills
Madhav Durbha's take on the evolving supply chain landscape includes a warning: Organizations will need to address the growing skills gap it is creating. Continue Reading
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Feature
26 Aug 2019
IoT and augmented reality in manufacturing show promise
Manufacturers such as Howden and Volvo are using AR and IoT applications built on PTC ThingWorx and Vuforia technology to optimize operations and improve asset management. Continue Reading
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Feature
19 Aug 2019
Interest in industrial augmented reality grows
The augmented reality market is gaining traction in the manufacturing sector. Learn how the market has grown and why AR might improve operations and training. Continue Reading
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News
14 Aug 2019
Updates to Infor Concierge aim to improve customer access
With updates to Infor Concierge, the vendor intends to improve customer access to Infor ERP services and products to expedite the problem-solving process. Continue Reading
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News
12 Aug 2019
Cloud is driving force behind 2019 ERP industry trends
Interest in deploying ERP systems to the cloud continued to increase in 2019, but deployments may be slowed by misunderstanding and uncertainty about vendor roadmaps and costs. Continue Reading
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Feature
10 Jul 2019
Celonis co-CEO on impact of digital transformation on jobs
Digital transformation will lead to changes in the workforce, as companies adopt new business processes. Employees must be ready to adapt, according to Celonis co-CEO Alex Rinke. Continue Reading
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Guide
01 Jul 2019
Digital finance technologies at epicenter of CFO transformations
Technologies like AI, analytics, bots, big data and blockchain could transform the finance function into a valued strategic partner for companywide digital transformation. Continue Reading
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Feature
28 Jun 2019
How AI in the workplace is changing ERP systems
As AI becomes more embedded in workplace processes and bots, it will learn on the job and eventually become more independent, leading to more autonomous ERP systems. Continue Reading
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News
06 Jun 2019
Honeywell launches enterprise performance management product
Released as part of Honeywell's new Enterprise Performance Management for Operations Technology category, Honeywell Forge for Buildings is available now. Continue Reading
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Opinion
06 Jun 2019
A glimpse into the future of AI enterprise applications
Hands-on experience building bots on the Azure cloud and briefings from Microsoft experts show that the future of AI is here, and it's more user-friendly than you might expect. Continue Reading
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News
30 May 2019
ERP vendors get high marks in Panorama report
A substantial majority of ERP customers are satisfied with their ERP vendors, according to a new report from Panorama Consulting. But whether they're realizing the benefits of ERP implementations remains unclear. Continue Reading
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News
29 May 2019
Revlon SAP ERP problems result in rare investor lawsuit
An SAP ERP implementation at cosmetic maker Revlon disrupted some operations. After the news came out, the company's stock price suffered. Now, investors are suing. Continue Reading
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Feature
29 May 2019
A deep dive into Oracle Adaptive Intelligent Apps
Oracle Vice President Melissa Boxer provides details on how Oracle Adaptive Intelligent Applications take 'repetitive and mundane' ERP and supply chain tasks off people's hands. Continue Reading
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Feature
17 May 2019
What does digital transformation in finance really mean?
Digital technology can transform finance processes and create better data to drive revenue and customer satisfaction. So what's holding back digital transformation? Continue Reading
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News
02 May 2019
Delays, change orders blow up ERP project budget for school district
ERP projects are notorious for cost overruns and delays. That was the experience of the Manatee School District, which ran into major problems. Continue Reading
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Feature
26 Apr 2019
To avoid ERP implementation failure, start with clearly defined requirements
Companies can avoid litigation caused by unsuccessful ERP implementations by defining requirements at the start of a project, according to ERP consultant Brooks Hilliard. Continue Reading
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News
18 Apr 2019
Epicor debuts EVA, an AI virtual assistant for ERP
Epicor users will soon be able to talk to or text their ERP systems through Epicor Virtual Agent, a new AI-based voice command UI that promises to improve productivity. Continue Reading
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News
01 Apr 2019
Digital transformation projects will fail without the right culture
Companies that want to experience digital transformation success should focus more on culture and less on technology, according to a panel at the recent Digital Transformation Conference in Boston. Continue Reading
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News
25 Mar 2019
Oracle CEO Mark Hurd sees no reason to fear ERP AI
AI will create more jobs than it will destroy, Oracle CEO Mark Hurd said. One area that may be improved by AI is customer service, which suffers from high turnover in call centers. Continue Reading
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Feature
25 Mar 2019
Deacom ERP helps process manufacturer pump up the volume
California Custom Fruits and Flavors chose to implement a process manufacturing-oriented ERP tool from Deacom over industry heavyweights like SAP, Oracle and Microsoft. Here's why. Continue Reading
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News
21 Mar 2019
Oracle makes its ERP financials smarter -- and talkative
At its user conference in Las Vegas, Oracle demonstrated how voice can now be used to conduct complex business actions, including financial ERP transactions. Continue Reading
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Feature
21 Mar 2019
7 critical ERP digital transformation questions CIOs must answer
We've compiled a list of key questions you must ask before embarking on a digital transformation of ERP to ensure that it's aligned with your company's business goals. Continue Reading
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News
14 Mar 2019
Get a holistic digital transformation strategy or get left behind
At IDC Directions 2019, IDC's Meredith Whalen said digital transformation at the project level is a recipe for failure. Companies need a more holistic approach that puts culture first. Continue Reading
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News
12 Mar 2019
SAP still leads tier 1 ERP market, Infor solidifies place in the top 4
SAP continues to lead the tier 1 ERP market, according to Panorama Consulting's Clash of the Titans 2019 report. But disruption is never far from sight, with Oracle and Microsoft trailing just behind and Infor continuing to make gains. Continue Reading
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News
05 Mar 2019
5 ERP trends the C-suite should keep an eye on
ERP has been around for decades, but technology development is not stagnant. Here are some of the biggest ERP trends taking shape in 2019. Continue Reading
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Feature
26 Feb 2019
New ERP skills needed to staff today's cloud systems
Manufacturers need to cultivate a new class of generalists who have expertise across technology and functional domains, including change management and collaboration. Continue Reading
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Feature
25 Feb 2019
Words to go: Industry 4.0 basics
We've compiled a list of the key terms used to describe the fourth industrial revolution, as well as some of the technologies that are driving the vision forward. Continue Reading
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Feature
29 Jan 2019
Finding the right ERP consultants is key to project success
With ERP implementations, choosing the right or wrong project consultants can be the difference between success and failure, so experts agree that you should choose wisely. Continue Reading
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Feature
14 Jan 2019
Predix platform may benefit from GE Digital spinoff
The spinoff of GE Digital and the sale of ServiceMax have left the future of the Predix platform hazy and underscores the difficulty of digital transformation. Continue Reading
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Feature
07 Jan 2019
Smart manufacturing technologies enable digital transformation
Manufacturers are increasingly implementing smart factories to improve efficiency and productivity. But companies need to plan well before adopting new systems. Continue Reading
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Tip
30 Dec 2018
Process management team can be bridge between IT, business
Process automation efforts, such as chatbots and predictive modeling, are more likely to succeed if you have a clear understanding of operational levels and team roles. Continue Reading
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News
19 Dec 2018
Debate over ERP systems in the cloud plays out on top 10 list
Cloud-based ERP or not? Based on the number of stories that appeared in our top 10 for 2018 list, CIOs seem to be asking the question. Continue Reading
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Feature
14 Dec 2018
Discover the best cloud ERP software for your company
Explore the leading cloud ERP software and vendors currently on the market to make this complex decision-making process just a little bit easier. Continue Reading
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News
11 Dec 2018
MillerCoors ERP lawsuit begins harshly, ends softly
MillerCoors and IT services firm HCL have reached an 'amicable' agreement regarding the brewer's $100 million ERP implementation lawsuit over an SAP project. Continue Reading
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Feature
11 Dec 2018
Cloud ERP system selection: How to evaluate your company needs
This article can help you evaluate your business needs and make sure you're getting the right cloud ERP system for your organization. Continue Reading
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Podcast
21 Nov 2018
Digital finance transformation lets CFOs shift focus to value
In a podcast from the MIT Sloan CFO Summit, Ash Noah of the Association of International Certified Professional Accountants explains how digital technology is helping finance to polish a value lens that guides the business. Continue Reading
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Feature
20 Nov 2018
Moves to connected manufacturing hindered by stranded assets
Stranded assets in manufacturing facilities can lead to inefficiencies and can hinder companies from moving to smart factories and taking advantage of fully connected systems. Continue Reading
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Feature
19 Nov 2018
Choosing cloud ERP vendors: Know what you need before going in
Before deciding which cloud ERP vendors and cloud ERP software to evaluate, it's important for a business to determine its unique business needs and situation. Continue Reading
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Feature
14 Nov 2018
AWS IoT button now a part of ERP processes
ERP systems are increasingly being connected to more and more things, including the AWS IoT button. This simple button, with the right use case, can streamline some processes. Continue Reading
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Feature
30 Oct 2018
Comparing SAP ERP ROI to Oracle, Microsoft and Infor
Considering Oracle, Microsoft, Infor or SAP ERP software? We examine these ERP vendors on how well each delivers ERP ROI with their unique implementation methods and strategies. Continue Reading
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Podcast
25 Oct 2018
Oracle makes a case for intelligent ERP at OpenWorld 2018
The OpenWorld conference brought a new crop of Adaptive Intelligent Apps, process automation and voice-enabled bots that Oracle's CTO said will reduce human error in business processes. Continue Reading
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News
23 Oct 2018
New Oracle AI, blockchain apps target key ERP workflows
Financials, supply chain, HR and recruiting all see automation boost from intelligent process automation and machine learning across integrated Oracle SaaS suite. Continue Reading
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Feature
12 Oct 2018
7 ways to ensure a successful cloud ERP implementation
Understand why everything from documenting business processes to managing shadow IT can make or break your ERP implementation. Here's what you should know. Continue Reading
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Feature
03 Oct 2018
Software bots start taking over finance work in Arizona
Software bots are being used in Arizona to help with some routine finance operations. These systems follow scripts to complete repetitive work, freeing employees for other work. Continue Reading
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Feature
28 Sep 2018
The benefits and drawbacks of cloud ERP systems for healthcare
Is moving to cloud ERP good for your healthcare organizations? Experts tackle just that question and weigh in on issues such as security and compliance. Continue Reading
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Definition
12 Sep 2018
digital core
Digital core is the technology platforms and applications that allow organizations to transform into digital businesses and meet the new needs of the digital economy. Continue Reading
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Feature
05 Sep 2018
Postmodern ERP countered by continued appeal of single suite
The loosely coupled enterprise applications that Gartner predicted may indeed be here, but integration and data integrity challenges make them inferior to monolithic ERP for some. Continue Reading
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Answer
04 Sep 2018
What are the benefits of machine learning in supply chain optimization?
Machine learning is being used to improve a wide array of business processes, including supply chain management functions. Here's a look at three areas it's helping the most. Continue Reading
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Tip
30 Jul 2018
For ERP ROI, pay attention to these 12 business processes
ERP consultant Jeff Carr explains how digitally transforming processes such as inventory and sales management, product development and forecasting can speed up the payback from ERP. Continue Reading
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Feature
27 Jul 2018
How to make the single-tenant vs. multi-tenant cloud ERP choice
Choosing between single-tenant and multi-tenant cloud requires understanding what each offers and which factors are most important for your organization. Here's a look. Continue Reading
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Feature
05 Jul 2018
Get to Industry 4.0 with a smart factory roadmap
Creating a smart factory needn't require starting from scratch. Here's advice on how you can create connectivity with the industrial machines you do have. Continue Reading
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Feature
03 Jul 2018
The future of employee productivity begins in back office
The technology innovations that increase employee productivity are being supported by ERP systems, and this includes embedded AI technologies. Continue Reading
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Feature
02 Jul 2018
ERP's increasing role in improving employee productivity
ERP system vendors may be playing a central role in encouraging adoption of advanced technologies. But it may be a hard sell as IT budgets stay lean. Continue Reading
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News
07 Jun 2018
Oracle claims it can cut ERP system migration costs by 30%
A migration can cost millions, but Oracle believes its new automation and integration tools can significantly reduce the cost of ERP system migrations to the cloud. Continue Reading
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Answer
04 Jun 2018
Is the lack of IIoT standards holding back industrial progress?
Some companies are blazing forward in their efforts to implement industrial IoT, while the issue of standards causes some to hold back until there is more clarity. Continue Reading
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News
09 May 2018
Oracle Autonomous Database concept extended to PaaS, apps
Having earlier laid the foundation with Oracle Autonomous Database, the vendor unveiled self-driving, self-repairing tools for application development, analytics and integration. Continue Reading
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Definition
27 Apr 2018
smart factory
A smart factory is a highly digitized and connected production facility that relies on smart manufacturing. Continue Reading