Benefits of artificial intelligence in the enterprise
Information on how channel partners are helping clients realize the benefits of artificial intelligence in the enterprise. Gain insight into important use cases and practical AI applications.
Top Stories
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Feature
11 Aug 2021
AI, zero trust support remote work technologies
Artificial intelligence and zero-trust frameworks have played a critical role in helping enterprises support a surging remote workforce. Continue Reading
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Feature
06 Jul 2021
Tips for MSPs to bridge the cybersecurity talent gap
Hiring and retaining cybersecurity professionals represent uphill battles. Some MSPs have adopted a combination of internal training and AI tools to offset the dearth in talent. Continue Reading
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Guest Post
30 Apr 2021
3 tips to improve data management in the cloud
Many organizations face substantial challenges in collecting, storing and using data in the cloud. Here are three ways solution providers can help. Continue Reading
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News
26 Feb 2021
Mission launches machine learning consulting practice
The AWS Premier Consulting Partner will target AI and machine learning projects in a broad range of industries; other IT channel news. Continue Reading
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Feature
23 Feb 2021
AI in managed service software to boost automation
From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
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Tip
07 Jan 2021
Top 5 data center technology trends to watch in 2021
2020 changed how IT pros managed and provisioned infrastructure. In 2021, organizations must find ways to support automation, AI and data analysis in the data center. Continue Reading
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News
22 Dec 2020
Deloitte, Google highlight 3 workforce trends for 2021
Executives from Deloitte Consulting and Google Workspace discuss how workforce trends that emerged during the pandemic will gain momentum in the year ahead. Continue Reading
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Feature
06 Nov 2020
Predicting 7 MSP trends in technology for 2021
MSPs, cloud consultancies and other channel partners can expect to find business in familiar technology sectors as well as in emerging fields in the coming year. Continue Reading
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Feature
14 Oct 2020
Channel partners help solve retail industry challenges
Retailers are exploring a range of IT strategies to overcome pressures caused by the pandemic and fierce online competition. Find out how channel partners can help. Continue Reading
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News
11 Sep 2020
Adaptive strategy looms as test for partners, clients
Organizations must grapple with the fact that the 2020s could see a range of disruptive events. Digital technologies can help businesses to roll with the punches. Continue Reading
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News
07 Aug 2020
Accelerated digital transformation opens partner opportunities
The pandemic has catapulted channel partners and their customers into a new mindset about digital transformation and how technology is adopted and used; other news from the week. Continue Reading
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News
26 Jun 2020
Partners use low-code, frameworks for faster development
The pandemic has put pressure on channel partners to speed up application development, leading some to adopt streamlined approaches; more IT channel news from the week. Continue Reading
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Feature
28 May 2020
Digital transformation projects pick up pace under pressure
IT service providers see accelerating demand for cloud, data analytics, AI and automation as organizations face the challenge of retooling their operations as the economy reopens. Continue Reading
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Feature
27 Mar 2020
What is AI-defined infrastructure, and does it work?
Software-driven hyper-converged, composable infrastructures and incorporation of AI technologies into compute and storage has brought more intelligence to enterprise IT than ever. Continue Reading
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Feature
18 Dec 2019
Computer vision technology, chatbot reboot on tap for 2020
Look for retailers to emerge in 2020 as a key adopter of AI in vision applications. Other anticipated developments include chatbot integration and a boost for cloud-native apps. Continue Reading
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News
15 Nov 2019
Accenture: AI scaling looms as existential challenge
Partners deploying AI take note: 75% of the executives Accenture polled believe they risk business failure if they are unable to scale the technology; more news from the week. Continue Reading
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Feature
05 Sep 2019
Use of AI in business requires education, understanding
AI adoption requires business leaders to have a clear understanding of the technology and its capabilities, as well as how AI can help automate and aid specific functions. Continue Reading
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Guide
30 Jul 2019
How to build an AI services business in the channel
Advancements in AI have ushered in new opportunities for the channel. In this guide, we pair insight into the burgeoning market with strategies for building AI-focused businesses. Continue Reading
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News
18 Jul 2019
Microsoft Inspire: Nadella talks development, AI applications
Will the Microsoft partner's future be in software development and AI applications? Company CEO Satya Nadella suggested that may be the case in his Microsoft Inspire address. Continue Reading
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Feature
09 Jul 2019
Intelligent operations guidance from Accenture, Ahead, Orion
The nascent intelligent operations field promises to shake up how companies do business. But customers need not start from scratch to get the benefits, IT consultants noted. Continue Reading
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Blog Post
02 Jul 2019
Cognilytica expands on CRISP DM model for AI project management
As AI projects become commonplace, channel partners may need to find a way to manage them. Cognilytica offers one approach that draws upon the CRISP DM model Continue Reading
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Feature
28 Jun 2019
AI applications in government: Virtual assistants could see uptick
Conversational AI in the form of intelligent virtual assistants and chatbots could player a bigger role in government agencies' citizen service initiatives. Continue Reading
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Feature
28 Jun 2019
Launching an AI project calls for careful scoping
AI implementation may benefit from a handful of steps and a common set of patterns, according to speakers at the AI World Government conference in Washington, D.C. Continue Reading
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Feature
28 Jun 2019
Partners seek to elucidate intelligent operations vs. AIOps
Consultants and integrators have differing views on intelligent operations and AIOps, but partner executives agree that the approaches require a well-defined customer journey. Continue Reading
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Feature
25 Jun 2019
Data center infrastructure spending gets AI boost
IT solutions providers are finding a role in helping clients create the artificial intelligence infrastructure they need to handle emerging technology requirements. Continue Reading
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Feature
24 Jun 2019
DXC enables speedier autonomous vehicle development at BMW
Channel firms are playing a role in visionary initiatives that could redefine customers' products and services. Read how DXC is helping BMW drive autonomous vehicle development. Continue Reading
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Feature
31 May 2019
Wipro evolves AI capabilities to maintain competitive edge
Wipro continues to invest in an AI-first approach to data and analytics. Learn about Wipro's strategy, which includes a framework for using AI across the data and analytics value chain. Continue Reading
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Blog Post
29 May 2019
IBM puts an AI spin on partner lead sharing
An IBM lead-sharing tool highlights how AI is making inroads in systems that facilitate partner engagement. Launched in 2018, Smarter Cognitive Opportunity Recommendation Engine (SCORE) uses IBM ... Continue Reading
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Feature
16 May 2019
How to grow your AI services business
Getting to the next stage of AI growth calls for IT service providers to consider security, marketing and ROI. A talent for demystifying technology also helps. Continue Reading
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Feature
24 Apr 2019
Manufacturing AI projects open partner opportunities
IT consultants and integrators could see increased business in manufacturing AI, but they will need to overcome data quality problems and cultural issues along the way. Continue Reading
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Tip
19 Apr 2019
Self-service analytics at Accenture boosts knowledge workers
Accenture's enterprise analytics and AI models are helping the firm on a number of fronts, including determining sales opportunities, pricing deals and complying with internal and customer expense policies. Continue Reading
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Feature
11 Apr 2019
How to start an AI service business
Building an AI practice may seem like a daunting endeavor. Fortunately, channel partners can learn from other companies that have found ways to apply AI models to customer challenges. Continue Reading
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Tip
03 Apr 2019
AI applications: Cloud vs. on-premises deployment options
Should clients build on-premises infrastructures for their AI needs or turn to cloud-based AI? Insight Enterprises' Brandon Ebken and Juan Orlandini discuss these options. Continue Reading
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Feature
26 Mar 2019
How the channel can help fight bias in AI applications
Customers' AI applications pose the risk of producing prejudiced results. Channel firms, however, can step in to educate organizations and reduce harmful biases within AI systems. Continue Reading
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Feature
22 Mar 2019
RPA in banking gives fintech a competitive edge
RPA in banking is setting its sights on fintech and flexible banking to compete with traditional banking. Community banks still see hurdles despite potential to wield RPA. Continue Reading
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Blog Post
13 Mar 2019
Synechron demos asset tokenization on blockchain
Synechron, a digital IT consulting firm, has launched a wealth management tech accelerator, which includes an asset tokenization on blockchain prototype. Continue Reading
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Feature
12 Mar 2019
6 AI applications in finance spark partner opportunity
AI in financial services is opening channel partner prospects, from building customer service chatbots to creating a better customer onboarding process. Continue Reading
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Feature
27 Feb 2019
CodeObjects taps Watson AI capabilities to develop chatbot offering
When a Florida-based insurance firm needed help handling surges in call-center volumes, it piloted InsurBot.ai, a chatbot that employs IBM Watson technology. Continue Reading
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News
22 Feb 2019
Accenture partnership with Splice Machine sealed by investment
Read how Accenture and Splice Machine have deepened their alliance, taking aim at large-scale data transformation projects, and other channel news from the week. Continue Reading
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Feature
19 Feb 2019
AI applications in healthcare grow, opening channel prospects
The hype around AI applications in healthcare spans decades, but the latest wave of AI tech suggests real-world traction. Firms like Perficient are using AI in their offerings. Continue Reading
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Feature
14 Feb 2019
Where to find gigs in artificial intelligence consulting
From AI analytics to AIOps, consulting opportunities in the fast-growing artificial intelligence technology sector could spark new business for IT service providers. Continue Reading
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Feature
12 Feb 2019
HR chatbots take on recruitment, benefits tasks
HR chatbots are taking on straightforward administrative tasks in recruitment and benefits. And that could be a good thing for HR managers. Continue Reading
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Feature
07 Jan 2019
Democratization of AI, 5G nets among top 2019 opportunities
Channel partners may find opportunities in artificial intelligence, 5G networks and the rise of enterprise 3D printing as 2019 unfolds, according to a Deloitte report. Continue Reading
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Feature
21 Dec 2018
Technology trends 2019: Expect AI, blockchain uncertainty
AI and blockchain uses are on the cusp of expansion. Or are they? IT service provider executives discuss the timing and prospects for emerging technology. Continue Reading
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Tip
10 Oct 2018
How chatbot AI in contact centers can improve self-service
Deploying AI in contact centers can address IVR pain points and improve customer self-service with chatbots that create a conversational and streamlined customer experience. Continue Reading
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News
08 Oct 2018
Augmented human intelligence: Using AI to streamline business process
CIOs are under tremendous pressure to use AI technologies. A recent survey shows why focusing on augmented human intelligence may yield the best business results. Continue Reading
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News
21 Sep 2018
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots. Continue Reading
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News
19 Sep 2018
Life sciences cloud: Accenture, Merck, AWS team on platform
Accenture, Merck and Amazon Web Services are collaborating on a life sciences informatics platform that addresses key process bottlenecks in pharmaceutical research and development. Continue Reading
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Feature
02 Jul 2018
AI and data analytics trailblazers: Accenture, DXC and Wipro
Accenture, DXC and Wipro are among the AI and data analytics services providers highlighted in Gartner's Magic Quadrant. Learn about their market visions and business challenges. Continue Reading
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News
11 May 2018
Customers grapple with emerging technology trends, innovation
Experts at the Evolve Technology Conference discussed the constraints customers are facing in view of disruptive technologies and the desire to innovate. Continue Reading