New & Notable
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MSSP automation amps managed service delivery, opens markets
MSSPs are updating and broadening their technology stacks, emphasizing automation to break security service price barriers and reach new clients in a competitive market.
News
AI plays key role in NWN-InterVision IT services M&A deal
NWN's acquisition of InterVision will combine generative AI services with contact center, cybersecurity and cloud offerings. It also opens cross-selling opportunities.
News
Service providers pursue quantum computing security market
Accenture, DXC and Unisys are among the companies pursuing quantum security services. They'll need to overcome competing cybersecurity concerns and an uncertain threat deadline.
News
Partner marketing for startups gets specialized, integrated
Software startups presenting at the MIT Sloan CIO Symposium's Innovation Showcase are working with specialized channel partners and pursuing technology integration partnerships.
Trending Topics
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Compliance & Security News
Service providers pursue quantum computing security market
Accenture, DXC and Unisys are among the companies pursuing quantum security services. They'll need to overcome competing cybersecurity concerns and an uncertain threat deadline.
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Technology Services Problem Solve
How to troubleshoot common routing errors
It's important to troubleshoot routing errors to minimize network disruptions. Common errors rooted in BGP and OSPF include misconfigurations and various unmet neighbor requirements.
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Sales & Marketing News
AWS Marketplace channel partners rev software, service sales
Partners are building a new route to market on AWS Marketplace. One has surpassed $1 billion in total sales, and another expects to soon generate half its revenue there.
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MSP Business Strategy Evaluate
Guide to building and executing an MSP business model
This managed service guide provides an overview of the business model, covers the basics of building a service provider business and discusses how to manage a maturing operation.
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Emerging Technologies for MSPs News
Partners begin to target agentic AI marketplace platforms
Cloud marketplaces are emerging as key venues for adoption of AI agents. Consultants and integrators aim to offer the technology but will need to work out pricing methods.
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Partner Programs News
Partner marketing for startups gets specialized, integrated
Software startups presenting at the MIT Sloan CIO Symposium's Innovation Showcase are working with specialized channel partners and pursuing technology integration partnerships.
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Artificial Intelligence
Deloitte & Snowflake: Generative AI
Find Solutions For Your Project
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Evaluate
Guide to building and executing an MSP business model
This managed service guide provides an overview of the business model, covers the basics of building a service provider business and discusses how to manage a maturing operation.
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Partner's Apple Watch referee app lets NHL stripes keep focus
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6 trends shaping the IT services market in 2025
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FinOps consulting grows as IT cost management efforts expand
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Problem Solve
How to troubleshoot common routing errors
It's important to troubleshoot routing errors to minimize network disruptions. Common errors rooted in BGP and OSPF include misconfigurations and various unmet neighbor requirements.
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A guide to MSP patch management best practices
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The importance of building an agile and resilient infrastructure
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Digital maturity laggards play catchup, consultants say
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Manage
MSSP automation amps managed service delivery, opens markets
MSSPs are updating and broadening their technology stacks, emphasizing automation to break security service price barriers and reach new clients in a competitive market.
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MSP
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Generative AI upskilling demands multiple methods, partners
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Partners' generative AI training plans aim for 1M+ employees
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IT Channel Basics
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Get Started
What is OEM (original equipment manufacturer)?
An original equipment manufacturer (OEM) is a company that produces hardware or software that is later marketed and sold under another company's brand.
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Get Started
cloud service provider
A cloud service provider, or CSP, is a company that offers components of cloud computing -- typically in an as-a-service model like infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS).
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Get Started
What is a request for proposal (RFP)?
A request for proposal (RFP) is a document an organization uses when it's searching for a product or service to meet specific requirements. The organization posts an RFP to elicit formal bids from vendors.
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Emerging technologies for MSPs
Partners begin to target agentic AI marketplace platforms
Cloud marketplaces are emerging as key venues for adoption of AI agents. Consultants and integrators aim to offer the technology but will need to work out pricing methods.
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MSP mergers and acquisitions
AI plays key role in NWN-InterVision IT services M&A deal
NWN's acquisition of InterVision will combine generative AI services with contact center, cybersecurity and cloud offerings. It also opens cross-selling opportunities.
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Regulatory compliance for MSPs
Service providers pursue quantum computing security market
Accenture, DXC and Unisys are among the companies pursuing quantum security services. They'll need to overcome competing cybersecurity concerns and an uncertain threat deadline.
Search IT Channel Definitions
- What is OEM (original equipment manufacturer)?
- What is a cloud service provider?
- What is a request for proposal (RFP)?
- managed service provider (MSP)
- What is sales motion?
- What is Oracle PartnerNetwork (OPN)?
- What is hardware as a service (HaaS)?
- What is professional services automation (PSA)?