Team collaboration software
Team collaboration software provides a persistent, messaging-centric digital workspace, with features including chat, file sharing and video. Keep tabs on the evolution of the team collaboration market and learn how to evaluate the leading team collaboration tools.
Top Stories
-
Tip
22 Sep 2023
Choose between Microsoft Teams vs. Zoom for conference needs
Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony capabilities, and security requirements. Continue Reading
-
News
19 Sep 2023
Smartsheet scales project management for larger customers
The work collaboration platform vendor's updates scale capabilities for task views, high-volume data management and visualizations to simplify organization for larger customers. Continue Reading
-
News
13 Jun 2018
Google Hangouts Meet adds interoperability with competitors
Interoperability with Skype for Business and video conferencing systems from Cisco and Polycom should help Google Hangouts Meet gain more traction among enterprise buyers. Continue Reading
-
News
07 Jun 2018
Avaya Equinox gets online UC and team collaboration for SMBs
Avaya has refreshed Avaya Equinox with online team collaboration and has integrated the software into IP Office. The changes are part of Avaya's strategy to attract more SMBs. Continue Reading
- 01 Jun 2018
-
Tip
01 Jun 2018
Benefits of artificial intelligence in communication
Enterprises that want to enhance their UC strategies can see several benefits of artificial intelligence in communication, collaboration, information access and UC endpoint control. Continue Reading
-
News
22 May 2018
Slack app integrations are made a two-way street
Slack has designed a shortcut to convert Slack messages into content within business tools like Zendesk and Jira. The company said more than 90% of paid teams are using Slack app integrations. Continue Reading
-
Tip
14 May 2018
Use cases for IoT and UC integration starting to emerge
The convergence of IoT and UC technologies seems to be emerging. IoT tools, for example, could track the use of meeting rooms and interact with collaboration apps. Continue Reading
-
News
10 May 2018
Microsoft Teams app expands developer toolbox
Microsoft is giving businesses new tools for building custom integrations within the Microsoft Teams app. The vendor is also enhancing native ties between Teams and Office 365. Continue Reading
-
News
09 May 2018
Number of Slack users soars, but Enterprise Grid adoption unclear
More than 8 million people use Slack every day, and 3 million people are paid subscribers. The startup now has paid Slack users in two-thirds of the Fortune 100. Continue Reading
-
News
02 May 2018
Workplace by Facebook integrations broaden app's appeal
Facebook added dozens of business tools to a newly created app directory in its platform for businesses. The Workplace by Facebook integrations should broaden the product's appeal. Continue Reading
-
News
18 Apr 2018
Cisco Webex Teams to replace Spark platform
Cisco plans to combine Spark and Webex to provide a single platform for team collaboration and web conferencing. Cisco Webex Teams and Webex Meetings will rely on the same cloud infrastructure and user interface for online meetings. Continue Reading
-
News
13 Apr 2018
Cisco eyes blockchain messaging for better security
The decentralized data storage method of blockchain could make enterprise group messaging more secure. Cisco is among the vendors investigating the promise of blockchain messaging. Continue Reading
-
News
12 Apr 2018
Slack Enterprise Grid adds security, compliance tools
More than 150 large companies are already using Slack Enterprise Grid. The vendor views scalability and security as key to winning more customers for its premium product. Continue Reading
-
News
11 Apr 2018
Microsoft Teams roadmap includes tighter Skype integration
Microsoft has tightened interoperability between Skype for Business and Teams. So far, the vendor has largely kept pace with its Microsoft Teams roadmap for 2018. Continue Reading
-
News
05 Apr 2018
Apple Business Chat taps consumer comfort zone
Apple is partnering with a handful of large businesses for the beta release of Apple Business Chat. The messaging service should help Apple compete with Facebook and Google in the enterprise market. Continue Reading
-
News
04 Apr 2018
Cisco Jabber client gets multiline calling, bot developer kit
The latest version of the Cisco Jabber client supports multiline calling and includes developer tools for building bots. The upgrades demonstrate the vendor's continued commitment to its on-premises UC product. Continue Reading
-
Feature
27 Mar 2018
How to navigate a Microsoft Teams migration from Skype for Business
A Microsoft Teams deployment seems inevitable for Skype for Business users. Learn how to prepare your organization, whether you're in the cloud or on premises. Continue Reading
-
News
27 Mar 2018
Team collaboration app Atlassian Stride adds 20 integrations
Team collaboration app Atlassian Stride announced 20 new third-party integrations. The vendor is urging HipChat users to switch to Stride, as it concludes an early access program. Continue Reading
-
News
23 Mar 2018
Slack still seen as leader in team communication apps market
Facing growing pressure from Microsoft and Cisco, Slack is expected to remain competitive in the team communication apps market because of its loyal customers and strong reputation. Continue Reading
-
Opinion
22 Mar 2018
New UC products highlight unified communications market trends
ZK Research focuses on eight UC products that emphasize strategic business value in light of unified communications market trends. Continue Reading
-
News
15 Mar 2018
AWS attacks rivals with Amazon Chime pricing
Amazon Web Services is switching Amazon Chime pricing to a usage model to lure businesses away from rivals Slack, Microsoft Teams and Cisco Spark. The new pricing starts in April. Continue Reading
-
News
14 Mar 2018
Ready for artificial intelligence in speech recognition?
Artificial intelligence in speech recognition is transforming the technology, but are enterprises ready to employ these new tools within their operations? Continue Reading
-
News
14 Mar 2018
Avaya Mobile Experience could lower contact center costs
The new Avaya Mobile Experience helps contact centers manage incoming calls from mobile phones. Analysts said the latest service could help reduce costs. Continue Reading
-
News
14 Mar 2018
Users share team collaboration software strategies
Many companies are pursuing a team collaboration software strategy to consolidate messaging on one platform to streamline IT and end user communications. Continue Reading
-
News
13 Mar 2018
Cisco-BroadSoft cloud PBX to bring telephony to Spark
Cisco plans to use the BroadSoft cloud PBX to open Spark to the public telephone network. The PBX came with the Cisco-BroadSoft acquisition completed last month. Continue Reading
-
News
12 Mar 2018
New Microsoft Teams features include Cortana integration
The latest Microsoft Teams features include foreign language translation of messages, recording of meetings and integration with the Cortana voice assistant. Continue Reading
-
News
09 Mar 2018
Enterprise Connect 2018 to showcase latest UC innovations
The latest UC products will be on display at this year's Enterprise Connect, including mobile unified communications platforms and team collaboration workspaces. Continue Reading
-
News
09 Mar 2018
RingCentral Meetings offered as stand-alone web conferencing platform
RingCentral has expanded its cloud portfolio with the release of RingCentral Meetings, a stand-alone web conferencing platform. Other recent product upgrades should make it a stronger player in the contact center market. Continue Reading
-
News
07 Mar 2018
Microsoft Teams guest access made universal
Microsoft is chasing competitors Slack and Cisco Spark with the expansion of Microsoft Teams guest access. More enterprises are using team chat apps to collaborate with external partners. Continue Reading
-
News
07 Mar 2018
New vendors, trends crash Enterprise Connect 2018 party
Slack and Facebook are making their first appearances at the unified communications conference. Plus, contact center technologies could take center stage at the show. Continue Reading
-
News
02 Mar 2018
Google Hangouts Chat team collaboration app released
Google is continuing to aggressively target the enterprise market with its release of Hangouts Chat. The team collaboration app will compete with Slack, Microsoft Teams and Cisco Spark. Continue Reading
-
News
01 Mar 2018
Avaya Zang upgrades workflow, IoT tools
Avaya Zang has upgraded its CPaaS platform with new workflow and IoT tools. The vendor is also making it easier to integrate Zang apps with Avaya UC hardware. Continue Reading
-
News
23 Feb 2018
Orion Labs releases push-to-talk app for enterprises
Orion Labs has made its push-to-talk app generally available to enterprises. The voice-powered platform offers benefits beyond the mimicking of walkie-talkies. Continue Reading
-
News
23 Feb 2018
Slack competitor Atlassian Stride releases tools for developers
Atlassian Stride, a Slack competitor, has released an API platform. The ability to integrate with business apps and workflow tools is expected to fuel the growth of the team collaboration market. Continue Reading
-
Buyer's Guide
21 Feb 2018
Evaluate team collaboration tools to increase productivity
Organizations need to consider several factors when buying a team collaboration tool, including deployment options and security features. Continue Reading
-
News
16 Feb 2018
Email collaboration evolves in the modern enterprise
Messaging apps are great for team collaboration, but bridging the gap between internal and external communication remains a hurdle. That's why vendors are developing tools to improve email collaboration. Continue Reading
-
News
13 Feb 2018
Adopting business messaging apps requires changing corporate culture
To successfully adopt business messaging apps in the enterprise, organizations must put end users at the center of a messaging strategy crafted to prevent shadow IT and collaboration silos. Continue Reading
-
News
09 Feb 2018
Jive acquisition takes LogMeIn into UCaaS midmarket
LogMeIn plans to acquire UCaaS provider Jive Communications for $357 million. The Jive acquisition, expected to close next quarter, will send LogMeIn into the UCaaS market. Continue Reading
-
Answer
09 Feb 2018
How should enterprises deploy group collaboration software?
Multiple communication platforms will make collaboration management difficult for IT. Overall efficiency will be reduced with too many different apps in one enterprise. Continue Reading
-
News
08 Feb 2018
Avaya adds AI voice assistant to desk phones
Avaya has created an AI voice assistant application for desk phones. AI voice assistant platforms could make mundane tasks easier for office workers. Continue Reading
- 01 Feb 2018
-
Feature
01 Feb 2018
Consolidating overlapping tools for enterprise collaboration
Tools for enterprise collaboration are most effective when users work on the same platform. Consider these best practices to consolidate overlapping features. Continue Reading
-
News
31 Jan 2018
Smartphone push-to-talk apps poised for enterprise growth
Smartphone push-to-talk apps are a viable option for enterprises because of the improved reliability of 4G and LTE networks. Their automation and integration tools could be key to future growth. Continue Reading
-
News
30 Jan 2018
Private Slack shared channels look to boost security, admin controls
With the addition of private shared channels, Slack looks to broaden its external collaboration tools. However, interoperability issues still nag team collaboration apps. Continue Reading
-
Feature
29 Jan 2018
How the top cloud collaboration tools stack up
Team collaboration apps have saturated the UC market. See how the leading products compare on calling features, video conferencing support, pricing and other criteria. Continue Reading
-
News
26 Jan 2018
Cloud, mobility, telephony to fuel UCC market growth, report says
In unified communications news, one industry report issues a bullish outlook, a new group messaging platform has launched and Plantronics expands its headset offerings. Continue Reading
-
Tip
25 Jan 2018
Room-based video conference software aids workflows, management
Huddle rooms, or small meeting rooms, can benefit from room-specific video conferencing software that enhances collaboration workflows and IT management. Continue Reading
-
Tip
16 Jan 2018
How to navigate the enterprise collaboration market
When evaluating enterprise collaboration services, first look inward at your company needs. Some key collaboration criteria include scalability, security and uptime. Continue Reading
-
News
11 Jan 2018
Businesses slow to embrace products like Samsung Flip board
Samsung hopes to heat up the tepid digital whiteboard market, but the new Samsung Flip board will face tough competition from small vendors, as well as Cisco, Google and Microsoft. Continue Reading
-
News
22 Dec 2017
UC trends revealed in top news stories of 2017
Take a look at the top UC news stories that affected the industry in 2017 -- from the growth in the team collaboration market to vendor mergers and acquisitions. Continue Reading
-
Tip
19 Dec 2017
Five predictions for communication and collaboration trends in 2018
In the new year, watch for team collaboration tools to become the primary user interface. And one UC vendor might mark the end of life for its on-premises platform. Continue Reading
-
Blog Post
21 Nov 2017
Workplace by Facebook, Amazon Chime and Walmart -- too big to ignore
A little more than a year ago, Facebook crashed the unified communications party. The largest social network in the world launched Workplace by Facebook, a collaborative platform for business ... Continue Reading
-
Tip
30 Oct 2017
Virtual assistant apps not quite geared for businesses, yet
While popular among consumers, virtual assistant tools are not exactly deployed in enterprises. But IT leaders are showing interest in this emerging business technology. Continue Reading
-
News
13 Oct 2017
Arkadin unveils Cisco integrations for cloud telephony
In UC news, Arkadin announces integrations with Cisco Spark and WebEx that support cloud-based telephony, while Box unveils machine learning tools to digitize and automate workflows. Continue Reading
-
News
07 Sep 2017
Atlassian Stride UCaaS product marks the end of HipChat
Atlassian Stride, a new UCaaS product, is expected to eventually replace the Atlassian HipChat team messaging application. The new product is expected to compete with Cisco, Microsoft and Slack. Continue Reading
-
News
22 Aug 2017
Cisco Spark app gets features for regulated organizations
The Cisco Spark app now includes better content protection and control. Enterprises also have the option of having an on-premises version of the Spark encryption key server. Continue Reading
-
Answer
07 Aug 2017
How should companies evaluate team collaboration apps?
Team collaboration isn't one-size-fits-all. Distinct user needs must be considered when creating a collaboration assessment to find the best team collaboration apps for your users. Continue Reading
-
News
02 Aug 2017
Level 3 offers Amazon Chime cloud collaboration tool as a service
Level 3 has launched Amazon's Chime cloud collaboration tool as a managed service. The move could help Amazon compete with Microsoft and Cisco in the team collaboration market. Continue Reading
-
News
13 Jun 2017
IBM collaboration portfolio boosted by XCC acquisition
Analysts discuss IBM strengthening Connections by acquiring an intranet platform, Mitel's IoT and collaboration application, and the growing need for cloud-based security services. Continue Reading
-
News
26 May 2017
Genband-Sonus merger spotlights real-time communication tools
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools. Continue Reading
-
News
12 May 2017
Cisco to build MindMeld artificial intelligence services in Spark
Cisco plans to build MindMeld artificial intelligence services into Spark. The AI maker also develops natural language interfaces for software and devices. Continue Reading
-
News
29 Mar 2017
ShoreTel launches team collaboration tool for remote workers
A new ShoreTel team collaboration tool supports persistent, virtual chat workspaces for remote and mobile employees, jumping into that market offering flexible ad hoc workspaces. Continue Reading
-
Conference Coverage
21 Mar 2017
Enterprise Connect 2017 conference coverage
The unified communications industry is undergoing changes. Track these latest trends in our comprehensive coverage of Enterprise Connect 2017. Continue Reading
-
Blog Post
03 Feb 2017
New software and cloud trends support enterprise collaboration evolution
Digital transformation plans are becoming popular; and for some organizations, enterprise collaboration is at the heart of it all. The days of collaborating only in the office with a set number of ... Continue Reading
-
News
02 Feb 2017
Slack Enterprise Grid needs more than tech to beat Microsoft Teams
The new Slack Enterprise Grid has the technology basics for business. But winning large enterprise deals will require a better strategy against Microsoft. Continue Reading
-
Answer
12 Jan 2017
Is team chat the evolution of business social software?
As a younger generation of workers favors messaging-based communication, team chat apps have emerged to fit the changing needs for business social software. Continue Reading
-
Opinion
10 Jan 2017
Team chat apps: Please talk amongst yourselves
Small talk can yield a big return on investment. In an age when most workplace communication happens digitally, team messaging apps -- and their GIFs -- boost morale. Continue Reading
-
Answer
22 Feb 2008
What's the difference between collaboration and web conferencing?
Although the terms "collaboration" and "web conferencing" are similar, there are subtle differences in their meanings that can better help you understand what they are and what they do. Continue Reading
