Team collaboration software
Team collaboration software provides a persistent, messaging-centric digital workspace, with features including chat, file sharing and video. Keep tabs on the evolution of the team collaboration market and learn how to evaluate the leading team collaboration tools.
Top Stories
-
Tip
22 Sep 2023
Choose between Microsoft Teams vs. Zoom for conference needs
Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony capabilities, and security requirements. Continue Reading
-
News
19 Sep 2023
Smartsheet scales project management for larger customers
The work collaboration platform vendor's updates scale capabilities for task views, high-volume data management and visualizations to simplify organization for larger customers. Continue Reading
-
News
25 Mar 2022
Businesses have plenty of time to adopt VR technology
Experts agree that VR could one day play an important role in business collaboration -- but it will take 10 years or more for the technology to mature Continue Reading
-
News
24 Mar 2022
BlueJeans provides meeting controls via smartphones
BlueJeans is rolling out features that add more meeting controls to smartphones. The capabilities make mobile devices a more viable option for remote workers. Continue Reading
-
News
23 Mar 2022
Cisco bolsters Webex flexibility as hybrid work looms
Cisco said companies must have the flexibility to let employees work how and where they want. Hybrid work features for Webex will provide employees with more choices. Continue Reading
-
News
22 Mar 2022
Microsoft, Cisco, Zoom pledge conference room compatibility
Workers used to the flexibility of PC-based video conferencing during the pandemic won't have the same experience in the office's conference-room gear. Continue Reading
-
News
18 Mar 2022
Enterprise Connect 2022: Solving hybrid work challenges
The latest advancements in collaboration software, UC as a service, contact centers and virtual reality await attendees of this year's Enterprise Connect. Continue Reading
-
News
17 Mar 2022
Microsoft updates Teams, Outlook for hybrid work challenges
Microsoft's upcoming hybrid work features will help remote and in-office employees schedule meetings, share presentations and collaborate more effectively. Continue Reading
-
Answer
11 Mar 2022
How do you create a Microsoft Teams template?
Microsoft Teams templates provide predefined collaboration spaces for specific business processes and team structures. Learn how to create a Microsoft Teams template in five steps. Continue Reading
-
News
11 Mar 2022
Magic Leap 2 takes on HoloLens in enterprise AR market
Magic Leap will launch the AR headset Magic Leap 2 by the end of September. The company must work quickly to compete in an increasingly crowded enterprise AR market. Continue Reading
-
News
09 Mar 2022
Amazon launches audio communication app Amp
Businesses could use Amazon's Amp to promote their brand on shows created with the app. The iPhone-only software resembles products from Clubhouse, Spotify and Twitter. Continue Reading
-
News
04 Mar 2022
Tech companies rein in harassment in VR meeting places
Companies are unlikely to buy into virtual reality for meetings and events if tech companies can't protect customers' employees from groping, stalking and threats in cyberspace. Continue Reading
-
Feature
25 Feb 2022
Enhancing the efficiency of remote team communication
Successful remote team communication requires thoughtfully examining how teams use collaboration tools and designing interactions that improve the efficiency of remote teams. Continue Reading
-
Feature
25 Feb 2022
Remote communication best practices need mindful approach
Authors Matthew Skelton and Manuel Pais discuss how to apply the lessons from their 'Remote Teams Interactions Workbook' to develop remote communication best practices for teams. Continue Reading
-
Tip
24 Feb 2022
Trello backup best practices
SaaS applications like Trello have gained traction in recent years. Protect mission-critical data on Trello boards with these backup tips and best practices. Continue Reading
-
News
17 Feb 2022
Microsoft, Meta tackle harassment in virtual worlds
Microsoft and Meta have introduced personal space in their virtual worlds to combat the downside of virtual reality, sexual harassment and other bad behavior. Continue Reading
-
News
16 Feb 2022
Microsoft integration tightens bonds between Teams, Outlook
Microsoft's upcoming integration will add Teams' collaboration capabilities to the Outlook email client. The update should save time for corporate workers. Continue Reading
-
Tip
14 Feb 2022
Reassess enterprise UCaaS deployments in a hybrid workplace
A savvy UCaaS deployment can help companies solve some of the tough challenges associated with keeping employees engaged in a world where they can work from anywhere. Continue Reading
-
Feature
08 Feb 2022
4 reasons why businesses need to use collaboration tools
Collaboration tools enable employees to work from anywhere, opening up a pool of candidates for enterprises. Continue Reading
-
Feature
07 Feb 2022
How enterprises will use the still-undefined metaverse
Some metaverse systems will affect the future of work and how enterprises operate. However, their impact will be fully seen only after the full meaning of the metaverse is known. Continue Reading
-
News
04 Feb 2022
Zoom attacking hybrid meeting shortfalls
Zoom will look to stand out in a competitive market by improving hybrid meetings. The company hopes upcoming features will bridge the divide between remote and in-person attendees. Continue Reading
-
News
02 Feb 2022
LogMeIn rebrands to GoTo, simplifies offerings
LogMeIn becomes GoTo as it aims to appeal to small and medium-sized businesses with UCaaS and IT management that's available through a single application. Continue Reading
-
News
26 Jan 2022
Meta makes frontline worker push with Workplace, WhatsApp
Meta will allow businesses to send Workplace announcements over WhatsApp this year. The integration lets HQs use a popular consumer app to communicate with frontline workers. Continue Reading
-
News
21 Jan 2022
Cisco introduces digital accessibility features for Webex
Cisco aims the latest features at making Webex friendlier to disabled people, an essential step as digital accessibility lawsuits rise and the fight for talent intensifies. Continue Reading
-
News
20 Jan 2022
Logitech brings USB device management to home office
Sync, a web-based platform that helps IT make sure devices are up-to-date and working correctly, will now work with at-home devices like webcams and headsets. Continue Reading
-
News
20 Jan 2022
Activision Blizzard deal positions Microsoft for the metaverse
Microsoft's acquisition of Activision Blizzard would provide the technology for building virtual worlds that could provide the foundation for the metaverse. Continue Reading
-
Tip
20 Jan 2022
The evolving role of email in business communication
Email has been around for decades, but its role in business communications will change as collaboration apps become more predominant and open. Continue Reading
-
News
13 Jan 2022
Microsoft bolsters Teams for frontline workers
The latest Microsoft Teams features add walkie-talkie functionality to Zebra Technologies devices and integrate scheduling and training to frontline worker apps. Continue Reading
-
News
13 Jan 2022
John Deere enters future of farming with autonomous tractor
The farm gear manufacturer will release a self-driving 8R model as farmers struggle to find labor and seek equipment for more efficient farming to maximize yield. Continue Reading
-
Answer
13 Jan 2022
What are best practices for working with external partners?
More organizations now use collaboration tools to work with external partners. Learn how to manage external collaboration to support distributed teams and keep company data secure. Continue Reading
-
News
05 Jan 2022
Verizon launches BlueJeans on Google Glass
Verizon has brought its BlueJeans video conferencing service to the Google Glass headset. The carrier is offering the headset with the service for $1,140. Continue Reading
-
Tip
28 Dec 2021
Weighing video conferencing options for small businesses
Businesses of all sizes are enabling video rooms as part of their collaboration strategy. Here's how small businesses can choose the right video conferencing tools. Continue Reading
-
News
22 Dec 2021
Tech vendors to help people disconnect from work in 2022
Burnout has surged during the pandemic, and the inability to fully disconnect from work isn't helping. Tech firms will continue addressing the problem in 2022. Continue Reading
-
News
17 Dec 2021
Microsoft adds end-to-end encryption to Teams
Microsoft will allow Teams users to make one-on-one, end-to-end encrypted video calls. The feature comes with tradeoffs, like no live captioning, recording or transcription. Continue Reading
-
Tip
13 Dec 2021
5 collaboration features to disable for security reasons
Most enterprises lack sufficient collaboration security strategies. Instead, companies are disabling features to improve security. Learn which features are most often disabled and why. Continue Reading
-
Tutorial
10 Dec 2021
Microsoft Teams lifecycle management with PowerShell and Graph
A rushed Microsoft Teams deployment could lead to unintended gaps in security and governance. Here's how to use PowerShell and the Microsoft Graph to regain control. Continue Reading
-
News
10 Dec 2021
Zoom adds app developer incentives; Teams revamps app store
Microsoft and Zoom compete in winning developers for their respective collaboration platforms. Each company features more than 1,000 apps in its store. Continue Reading
-
Tip
07 Dec 2021
Integration strategy key to fuel cross-company collaboration
The need to communicate with external partners has put a new emphasis on cross-company collaboration tools. Explore the best ways to provide everyone with the same capabilities. Continue Reading
-
Answer
22 Nov 2021
How can UC tools create a virtual water cooler experience?
Even in a hybrid work environment, the water cooler remains a valuable way for remote employees to communicate and stay engaged -- thanks to UC. Continue Reading
-
News
19 Nov 2021
Microsoft Loop adds project management to 365
Loop lets teams track project status while editing documents in a single app. The Microsoft 365 software works with Word, PowerPoint and Excel document snippets. Continue Reading
-
News
17 Nov 2021
Slack improves workflow automation for Salesforce, other apps
Slack has retooled its Workflow Builder, intending to make automating work with Salesforce and third-party apps as easy as building a Lego set. Workers can use the tool next year. Continue Reading
-
News
11 Nov 2021
Microsoft, Meta integrate Teams with Workplace
Using the Microsoft Teams collaboration platform, corporate employees can access news feeds and other content from Meta's Workplace social network for business. Continue Reading
-
Answer
01 Nov 2021
How can AI improve remote work communications?
Learn three AI remote work use cases that can address the communications challenges of remote work and improve productivity and collaboration. Continue Reading
-
Feature
01 Nov 2021
Vantage DX brings digital experience monitoring to Teams
Martello Technologies' Vantage DX platform has won our Network Innovation Award for its ability to proactively monitor Microsoft Teams UX in hybrid work environments. Continue Reading
-
Tip
27 Oct 2021
Use Teams compliance controls to meet security requirements
Administrators have a lot of flexibility when configuring Microsoft Teams to meet their organizations' security and compliance targets. Limiting chat access is just one tactic. Continue Reading
-
Tip
19 Oct 2021
Tap UC to sustain company culture in remote work era
Remote work isn't going away, so companies have to find new ways to maintain their corporate cultures. Learn how unified communications can help. Continue Reading
-
News
13 Oct 2021
Google unveils Workspace integrations, security features
Google wants to make it easier to do work within Workspace. Integrations with Jira, while AppSheet will reduce the need to click away from the productivity suite. Continue Reading
-
Feature
08 Oct 2021
Intelligent virtual assistant market takes shape as it grows
Explore the growing enterprise use of intelligent virtual assistants to facilitate tasks and enhance the meeting experience. Continue Reading
-
News
06 Oct 2021
Experts: Facebook outage signals need for redundancies
The social media platform, which is often used for e-commerce, upset many small businesses that could not sell their products for six hours and did not have backups in place. Continue Reading
-
News
01 Oct 2021
Five9 shareholders kill Zoom deal
Five9 shareholders voted down Zoom's $14.7 billion acquisition bid. National security concerns and worries about Zoom's future growth weighed heavily on the decision. Continue Reading
-
Feature
22 Sep 2021
How virtual whiteboard collaboration supports remote teams
Virtual whiteboard collaboration software can help organizations replicate the in-person ideation experience. Learn how Thoughtworks used Mural's software to support remote teams. Continue Reading
-
News
09 Sep 2021
Microsoft addresses workforce patterns using Teams, LinkedIn
A survey of the Microsoft workforce found that employees planned to be back in the office more than their managers expected. The discrepancy means companies need to be flexible. Continue Reading
-
Feature
08 Sep 2021
Learn how to invite external users to Slack workspaces
Bringing external users to Slack offers organizations productivity benefits. Learn how to invite external users to Slack and manage shared channels and workflows. Continue Reading
-
Feature
27 Aug 2021
The enterprise guide to video conferencing
The video conferencing guide helps enterprises navigate collaboration in a hybrid work environment and includes best practices for implementation and user training. Continue Reading
-
News
26 Aug 2021
Zoom's latest features help companies control info sharing
Zoom has recently released features intended to give companies and meeting hosts more control over the information they share and what attendees can see. Continue Reading
-
Tip
23 Aug 2021
3 ways UCaaS supports hybrid work from home
UCaaS can support more than communication workflows for hybrid work from home. Learn how UCaaS can reduce isolation, provide an office-grade UX and manage work-life balance. Continue Reading
-
Tip
17 Aug 2021
How to use UCaaS to fuel hybrid workplace strategy
As employees weigh whether to return to the office, companies are determining the role UCaaS can play to encourage workers to make the transition. Continue Reading
-
News
06 Aug 2021
Amazon, Microsoft delay office reopening over COVID resurgence
A resurgence in COVID-19 infections has forced more big-tech firms to defer reopening their offices. Amazon and Microsoft are the latest to join the ranks. Continue Reading
-
Tip
26 Jul 2021
Cortana for enterprise Teams has promise but faces hurdles
Microsoft has rebooted Cortana as the enterprise version of Alexa or Siri for Teams. The play is promising, but technical and privacy concerns mean its success is not yet certain. Continue Reading
-
News
23 Jul 2021
Zoom-Five9 deal to offer all-in-one cloud contact center
The Zoom-Five9 deal could deliver a product portfolio capable of satisfying businesses' contact center needs while providing communications for a hybrid workforce. Continue Reading
-
News
19 Jul 2021
Zoom to buy cloud contact center provider Five9 for $14.7B
Zoom's acquisition of Five9 would make the company a competitor to 8x8, RingCentral, Cisco and Vonage in the growing cloud-based contact center market. Continue Reading
-
News
16 Jul 2021
Microsoft widens Teams' reach with Dynamics 365 integration
Integration between Teams and Dynamics 365 lets sales and service reps edit customer records while talking to clients. Teams also offers integration with third-party apps. Continue Reading
-
Tip
06 Jul 2021
Compare Teams guest access vs. external access vs. Teams Connect
Microsoft has a few options to connect Teams to outside users. Compare Teams guest access vs. external access vs. Teams Connect to decide which suits your external collaboration needs. Continue Reading
-
News
01 Jul 2021
Slack launches Huddles for impromptu online meetings
Slack Huddles is a form of lightweight communication for informal meetings within the collaboration platforms. Companies using the feature include Dell, Tibco and Cookpad. Continue Reading
-
News
17 Jun 2021
Microsoft updates Teams for the hybrid workplace
Microsoft has redesigned Teams for the hybrid workplace. Other 365 productivity apps receiving updates throughout the year include Outlook, Whiteboard and OneNote. Continue Reading
-
News
16 Jun 2021
Google introduces Spaces collaboration in Workspace
The Spaces feature set will let users reply to messages directly, set custom availability statuses and converse in chatrooms while working on documents. Continue Reading
-
Infographic
11 Jun 2021
Explore 12 virtual whiteboard software options for group work
With enterprise workers now based in many locations, these 12 leading online whiteboards help recreate the in-person brainstorming experience with newly enhanced features. Continue Reading
-
News
10 Jun 2021
Cisco offers bundle pricing with Webex Suite
Cisco's Webex Suite packs many capabilities beneficial to companies preparing for a hybrid workplace, with employees spending time in the office and at home. Continue Reading
-
News
04 Jun 2021
Unisys buys Unify Square to improve UC management
Unisys plans to use the Unify Square acquisition to help customers secure and manage their collaboration platforms for hybrid workers. Unify offers the cloud-based PowerSuite. Continue Reading
-
News
21 May 2021
Google unveils smart canvas for Workspace apps
Workspace users will be able to tag files and meetings within Docs and preview files without switching windows. Google also made Docs files look more like web pages. Continue Reading
-
News
07 May 2021
Microsoft, Zoom gain UCaaS market share
Business use of video conferencing during the pandemic caused a spike in UCaaS market growth in 2020. Analysts predict growth to continue at 20% as people return to work. Continue Reading
-
Feature
20 Apr 2021
Ultimate guide to team collaboration platforms
This in-depth team collaboration platform guide examines how to create a virtual environment that promotes secure user engagement, productivity and innovation. Continue Reading
-
News
13 Apr 2021
Microsoft's Nuance buy enriches call center, security products
Analysts expect Microsoft to integrate Nuance voice technology with a wide range of Microsoft products, including Teams and Dynamics 365. Continue Reading
-
Feature
08 Apr 2021
How to improve virtual collaboration in the enterprise
In the ideal team collaboration environment, technology enables a nuanced work experience while fading into the background. Realizing that ideal requires a strategic approach. Continue Reading
-
Answer
05 Apr 2021
Can Microsoft Teams chat be monitored?
The quick answer is yes -- IT administrators can monitor employees' messages in Microsoft Teams. But organizations need the proper license plans and policies in place. Continue Reading
-
Tip
05 Apr 2021
External collaboration tools extend platforms to partners
Extending collaboration tools to outside users is a challenge. Learn the features productivity vendors have that make this possible. Continue Reading
-
News
01 Apr 2021
Federal judge orders RingCentral to stop selling Zoom
Zoom said it will continue supporting companies that bought RingCentral's Zoom-equipped Meetings app before Feb. 1. The companies are embroiled in a contract dispute. Continue Reading
-
Tip
01 Apr 2021
5 best practices for Slack implementation success
Organizations looking to make the most of their Slack implementation should follow these best practices, including addressing security needs and using channel management tools. Continue Reading
-
Answer
31 Mar 2021
What are the challenges of using multiple team collaboration apps?
Companies are already using a variety of collaboration platforms, but managing them is hard. What should companies know when juggling multiple team collaboration apps? Continue Reading
-
News
26 Mar 2021
News briefs: Slack has a rocky start with direct messages
Customer backlash over a new messaging feature forced Slack to take it down only hours after launch. The capability opened up the possibility of harassment on the platform. Continue Reading
-
Tip
26 Mar 2021
Microsoft Teams vs. Slack: Which is better for your business?
Organizations deploy collaboration apps as they wrestle with keeping remote employees engaged and informed. Learn how to weigh Microsoft Teams vs. Slack to determine which app is best for you. Continue Reading
-
News
25 Mar 2021
Microsoft to release threaded message replies in Teams
Desktop Teams users will be able to quote previous messages in their responses instead of responding chronologically. Rivals like Slack have had a similar feature for years. Continue Reading
-
News
25 Mar 2021
Zoom lets developers use its video within their apps
Developers will pay by the minute to use a nonbranded version of Zoom. The new licensing could help Zoom boost the slowdown in customer subscription growth as the pandemic wanes. Continue Reading
-
News
19 Mar 2021
Court says RingCentral can keep selling Zoom for now
A federal court has ruled that RingCentral can continue selling its Zoom-powered video conferencing product RingCentral Meetings. Zoom sued RingCentral for breach of contract. Continue Reading
-
Feature
19 Mar 2021
Enhance frontline worker communications with UCC tools
COVID-19 has changed business processes for frontline workers. Learn how UC and collaboration technology can enhance frontline worker communications. Continue Reading
-
Feature
18 Mar 2021
Explore 4 team collaboration apps and emerging competitors
Team collaboration apps have redefined the UC market. Discover how the leading products compare on calling features, video conferencing support and pricing. Continue Reading
-
News
17 Mar 2021
Fuze opens platform to other video conferencing apps
Over the coming months, Fuze will roll out a one-click feature that lets customers connect to Cisco Webex, Microsoft Teams, Zoom and other video conferencing services. Continue Reading
-
Feature
12 Mar 2021
New features in demand for collaboration technology
Remote work culture has pushed team collaboration vendors to enhance their products. Learn more about video, workflow integration, security, AI and other up-and-coming features. Continue Reading
-
News
12 Mar 2021
Businesses turning to whiteboard apps for remote workers
Businesses have deployed digital whiteboard applications during the pandemic to let remote employees brainstorm ideas and share diagrams and notes online. Continue Reading
-
News
11 Mar 2021
Microsoft: Better transcription AI will mean fewer meetings
As the accuracy of AI in transcription tools improves, experts expect people will skip some meetings and rely on collaboration apps to transcribe and summarize the sessions. Continue Reading
-
Tip
11 Mar 2021
4 ways AI in unified communications boosts collaboration
AI in unified communications can improve employee collaboration and productivity by reducing distractions, enhancing meetings and increasing efficiency. Continue Reading
-
News
05 Mar 2021
Microsoft revamps Teams webinars
The latest Teams version lets webinar hosts register people and send notifications. Microsoft has also increased the number of view-only webinar participants to 20,000. Continue Reading
-
News
04 Mar 2021
Microsoft debuts AR/VR collaboration platform Mesh
Microsoft Mesh lets people meet with colleagues as avatars in a virtual meeting place. Participants can work together on 3D models and interact through gestures. Continue Reading
-
News
02 Mar 2021
Microsoft adds intercompany collaboration to Teams
Microsoft's Teams Connect lets companies message and share files with partners and customers through the collaboration app. Teams users have wanted the feature for a while. Continue Reading
-
News
26 Feb 2021
News briefs: RingCentral provides calling in Salesforce
RingCentral makes it possible for customers to make calls from Salesforce, Lifesize appoints a new CEO and Fuze receives a patent for a connectivity problem detector. Continue Reading
-
Feature
26 Feb 2021
Video, security key to support remote work collaboration
Organizations must deploy more than a meeting platform to support remote work collaboration. Learn what to prioritize to ensure work is productive no matter the location. Continue Reading
-
News
25 Feb 2021
Mitel to release all-in-one collaboration app MitelOne
Unified communications vendor Mitel will release an app called MitelOne that consolidates its voice, messaging and video offerings into a single interface. Continue Reading
-
News
22 Feb 2021
News briefs: Cisco adds features to Webex Rooms
Cisco has added features from its cloud-based Webex Meetings platform to the video conferencing hardware Webex Rooms. The capabilities include access to digital whiteboards. Continue Reading
-
News
19 Feb 2021
Cisco completes the IMImobile acquisition
Cisco plans to use IMImobile's messaging and voice APIs to bolster its cloud contact center offering. The executive team of the U.K.-based company has joined Cisco. Continue Reading
-
News
19 Feb 2021
Google overhauls education suite, adding 50-plus features
Google has changed G Suite for Education into Workspace for Education, adding features to its Classroom and Meet apps to help educators with classroom management. Continue Reading
-
News
12 Feb 2021
News briefs: Reddit doubles valuation to $6 billion
Reddit will expand into international markets after raising $250 million. It also announced plans to double its staff size and invest in video and advertising. Continue Reading
-
News
05 Feb 2021
Microsoft unveils employee experience platform Viva
Viva will offer Microsoft customers an employee experience platform that uses analytics and an intranet service to boost employee engagement and productivity. Continue Reading