Digital champion, Martha Lane Fox has unveiled a Manifesto for a Networked Nation paper, which aims to highlight the problems people are facing because they have no online access.
Google has announced it has removed all Wi-Fi scanning equipment from vehicles collecting images for its Street View service. The internet firm was...
Get guidance on designing and installing a corporate performance management system, including project management issues to watch out for on CPM software and CPM system deployments.
Microsoft revealed some of the features of the forthcoming CRM upgrade at its partner conference, including Marketplace, a repository of partner applications and extensions.
The 400 iTunes accounts Apple admitted were hacked by a rogue developer to boost his ratings may be just the tip of the iceberg, say experts.
The National Security Agency within the US Department of Defense has announced a programme to mitigate cyber attacks on critical infrastructure such as power...
China has renewed Google's licence to operate as an internet content provider (ICP) more than a week after it had expired.
In a move designed to provide Microsoft with a stronger platform to compete against cloud rivals such as Google it is teaming up with Fujitsu to use the vendors network of data centres. The arrangement between Microsoft and Fujitsu is one that combines software and services from the two players.
Tough economic times are driving software piracy in the UK as some small computer shops look to boost sales and cut costs. But what is good for some is not good for all.
Gartner has set out the six rights that cloud consumers have that will ensure they are provided with a good service. One of the factors holding back wider adoption of cloud computing has been the fear of inconsistent service delivery along with concerns about security. But having established the g
The Prime Minister has backed calls to provide universal UK web access as part of a campaign that has been kicked off to get everyone of working age familiar with the internet.
Mobile network operators will have to provide the porting authorisation code (PAC) that mobile phone users need to switch operators within two hours from 11 April 2011.
Despite a harrowingdebut on the stock market, Mitel has posted a profit for the fourth quarter and fiscal year ended 30 April, in its first set of financial results released since its recent IPO. During the fourth quarter, the Canadian unified comms vendor made total sales of $163.9m (£108.7m)
BT has resolved its pay dispute with the Communication Workers Union (CWU) after agreeing to cough up a 3% rise for each of the next three years. The settlement for 55,000 BT staff came late on Friday, just days after the CWU was forced to call off a strike action ballot due to "legal technica
More than 80 companies have registered to attend the government's industry open day on 15 July on the funding of broadband networks in uneconomic areas.
Microsoft has introduced the Windows Azure platform appliance, which it says will enable service providers and larger businesses to provide on-demand IT...
The controversial £12bn NHS IT project looks set for an overhaul as a result of a major reorganisation of the health service
The lack of visibility of web failures and errors is causing major problems for those running e-commerce operations. The consequences of web sites failing are not just lost revenue but lost loyalty from users that can easily head off to other competitor offerings. According to research from Compuw
Unified comms and managed service provider Intrinsic Technology has navigated through the recessionary waters relatively unscathed, bolstering its top and bottom lines in fiscal 2009. Turnover grew 18% to £20.7m in the year to 30 November and operating profits went up nearly 5% to £1.15
Cloud computing has dominated the first day of Microsoft's worldwide partner conference (WPC) with the vendor making product announcements and underlining to resellers just how important the hosted application option is for customers. Steve Ballmer, CEO of Microsoft, used his keynote address to tal
The European Commission is planning to set up a single data protection agreement to cover all data transfers between the EU and US.
A new SAP CRM software module straightens out the sales design, configuration, and order process, and brings benefits far down the production line.
Health care CIOs may not trust cloud computing services for everything. When cloud computing is used in conjunction with a service-oriented architecture, however, it works for some processes.
For large enterprises with multiple business divisions, a one-size-fits-all approach to business intelligence rarely fits the bill, according to Gartner.
Microsoft has integrated Facebook and Windows Live Messenger into its Outlook e-mail application. The move follows on from Microsoft's release last year of the Outlook Social Connector plug-in to synchronise social networking feeds with Outlook contact, according to Mashable.
Microsoft's monthly Patch Tuesday security update due for release on 13 July is small with only four bulletins. Two are aimed at addressing flaws in the Windows operating system and two for the Microsoft Office suite of productivity software.
Microsoft has teamed up with HP, Dell and Fujitsu to develop certified, optimised hardware platforms to deliver Azure cloud-based applications from their...
The Competition Appeal Tribunal has granted BT extra time to prepare its appeal against an Ofcom finding that it overcharged other network operators almost £42m for partial private circuits for five years
Microsoft has unveiled Dynamics Marketplace for its latest Dynamics CRM product at its worldwide partner conference in Washington. The company said the new online catalogue, which is due to be available in September 2010, would provide a way for software companies that build applications based on Dynamics to distribute their products to Microsoft Dynamics customers.
UK IT services firm Computacenter said it expected overall profitability for the first half of 2010 to be in excess of 10% ahead of the previous year.
The Charities Security Forum (CSF) has announced a mentoring programme to enhance IT security knowledge and practice in the UK non-profit sector. The programme was developed because many in the UK non-profit sector lack dedicated information security resource and access to expertise.
Google has announced a web-based visual software development tool to make it easy to create applications for mobile devices running the Android operating...
Northern Foods is pressing ahead with technology-driven automation, despite falling sales and predictions of challenging trading ahead.
Facebook is trying to overturn an order temporarily blocking any transfer of the company's assets as the social networking firm responds to a website developer's...
Infosys has reported a boost in profits in its Q1 2010 results, with revenue for the quarter up 4.3% to $6.2bn. Net income after tax was $326m.
IT and comms support outfit Comtek has issued a stark warning over the scale of Hewlett-Packard's planned UK redundancy programme, which is set to impact 934 workersat the firm's Enterprise Services arm. According to CEO Askar Sheibani, the cuts will lead to further decline of technology skillsets i
Services again became the primary growth engine for Computacenter in Q2 but good old fashioned product sales also contributed to top and bottom line growth, albeit lower than the first three months of 2010. A half year trading update issued this morning showed group revenues were up 5% while profit
US-based SME software infrastructure player has picked up security software vendor Sunbelt for an undisclosed sum. The acquisition was driven by Sunbelt's VIPRE product set, and GFI said today that it would fold the VIPRE security portfolio into its own email and web security solutions group. Other
Microsoft's British resellers are already well on course to benefit from the cloud reveolution having made the move to embrace the hosted application model a couple of years ago. Clare Barclay, director of partner strategy and programmes at Microsoft, told MicroScope that in the light of the announ
The government's decision to cut the Building Schools for the Future (BSF) programme could cost IT suppliers about £3.7bn in lost business, according to research.
Microsoft has taken the wraps off channel cloud accreditations designed to encourage and promote those resellers that make a dedicated move into selling hosted applications. The vendors new channel chief Jon Roskill made the announcement at the worldwide partner conference providing resellers an id
VMware, Microsoft and Citrix reseller Prolinx has splashed out on the assets of Merseyside-based virtualisation consultancy Five IT in its third acquisitionof the past year, as it continues to refine a buy-and-build infrastructure-as-a-service (IaaS) and cloud computing strategy. In July 2009 the Ox
The government's decision to cut the Building Schools for the Future programme could cost ICT suppliers around £3.7bn in lost business, according to research. Around 10% of the £45bn BSF budget was set aside for IT but a review of the scheme as announced last week may have dire conseque
NetApp and Dimension Data have teamed to win storage, backup and recovery services for Victoria's shared services agency CenITex. NetApp will also create a new "Global Centre for Virtualization Excellence" in Australia.
Octium, the parent company behind business ISP Griffin Internet, has spent an undisclosed sum on the assets of managed services firm MBD. The newly-acquiredunit, which is to be substantially restructured under its new ownership, with Griffin CTO Adrian Sunderland vacating his post in order to run it
Questions have been raised in the House of Lords about £140,500 of taxpayers' money given to support a mentoring scheme for rural broadband projects, but more may be at stake.
Chipmaker Intel has reported its "best ever" quarter with second-quarter revenue of $10.8bn (£7.1bn), up 34% year-on-year.
State powers to intercept electronic communications will be scrutinised in an urgent review of counter-terrorism legislation, the government said, fulfilling a pre-election promise to reverse the erosion of civil liberties under the Labour government.
Facebook claims to have about 150 million mobile users and expects mobile phones to be a crucial platform for the future.
Google has launched a website dedicated to its project to build experimental ultra high-speed fibre optic networks to demonstrate how to achieve universal access at one gigabit per second.
Consumer goods maker Unilever has extended its €1bn outsourcing contract with BT Global Services in a technology refresh deal worth an extra €173m (£144m), BT said.
Productivity at the UK privacy watchdog is up and the Information Commissioner's Office (ICO) is handling record levels of business.
The government has told IT suppliers that it wants them to reduce the cost of contracts with government departments, but it could be the government that has to change the most.
Trading Standards officers in Swansea have conducted the first anti-software piracy raid in the city under the Copyright Act after a tip-off from the Federation Against Software Theft (FAST).
The impact of cuts in the public sector is having an impact beyond just education and government channel specialists. As the government looks to reduce the public deficit £6bn worth of cuts have been introduced with government departments warned that they will have to produce savings of betwe
The Federation Against Software Theft (FAST) and Swansea Trading Standards have conducted their first anti-piracy raid using powers granted in 2007 under section 107A of the 1988 Copyright, Designs and Patents Act, which allows forsurprise inspection of business premises on reasonable suspicion of c
The Co-op supermarket chain is to enable customers to make purchases of £15 or less using "touch and go" technology.
Nokia Siemens Networks (NSN), rebuffed last year in its attempts to buy Nortel's carrier Ethernet, optical networking, LTE and CDMA assets, has today emerged as a potential acquirer of Motorola'snetwork business, according to claims made by the Wall Street Journal. A potential deal could cost NSN a
The UK has jumped from ninth to fourth place in the ranking of spam-relaying countries since the first quarter of the year.
The government has scrapped the long-running NHS Connecting for Health (CfH) enterprise agreement (EA) software licensing deal with Microsoft after deciding there was no business case or budget to renew it.
Datatec boss Jens Montanana is embarking on an ambitiousroll-up of businesses in thesecurity networking spaceafter taking a non-executive seat on the board of AIM-listed BPM software minnow Corero. In an announcement made to the markets this morning, Corero said that former Logicalisoperations, corp
Internet security takes a giant leap forward today with the global roll-out of technology aimed at making the public network safer for all users without affecting performance.
Intel swung to profit in the second quarter on the back of healthy PC and server demand that was most apparent in the enterprise sector. Sales in the three months ended 26 June were up 34.5% to $10.76bn and the chip lynchpin made a profit of $2.8bn, up 18% sequentially and dramatically better than t
The government has scrapped the long running NHS Connecting for Health (CfH) enterprise agreement (EA) with Microsoft after deciding there was no business case or budget to renew it. The EA, which was scheduled to kick off on 1 July, had already been pared back from the original value of £80m
Give your name if you want to shame - that's the advice for whistleblowers following a study of how audit committees respond to anonymous and identified reports of corporate wrongdoing.
Training, coaching and a reward system are key elements in any successful labor management system (LMS) implementation.
Social media analytics promises to help companies glean insights from blog posts and Tweets, but the underlying technology is a work in progress.
Industry stakeholders welcome the flexibility in the meaningful use final rule. Meanwhile, the ONC forges ahead with monitoring programs to help providers adopt the technology.
In this short software demonstration, Sword Ciboodle shows off its new Crowd application for social CRM and how it integrates with its contact center software.
SAP shops are hanging onto their old SAP WMS systems, but there are several benefits to adopting EWM in SCM 7.0.
Autonomy has developed a tool it claims can speed up eDiscovery.
Tibco Software has launched a business intelligence tool which will give users free access to cloud-based reporting and analytics for the first year of use.
The latest report from M86 Security, a company specialising in real-time web and e-mail threat protection, has found hackers are using multiple attacks to get around IT security.
SAP and CA Technologies have collaborated on offering an integrated governance, regulation and compliance (GRC) tools for CIOs, which links SAP's enterprise software with CA Technologies' monitoring software
The pressures on IT departments mean doing even more with even less, says BA CIO Paul Coby
Japanesecommunications firm NTT has put £2.1bn on the table in an all-cash offer for Cisco powerhouse Dimension Data. The offer, which represents an 18% premium on DiData's most recent closing price,has already been agreed unanimously and recommended by both Boards of Directors. It provides fo
ShoreTel CEO John Combs has announced he is to leave the company after posting above guidance preliminary numbers for the quarter ended 30 June. Claimingthat it was the "right time" to allow a new CEO to drive the IP networking vendor to the "next level", Combs said: "I am l
Asian bank DBS has revealed that a seven-hour period where banking services were unavailable was caused by a mistake made by an IBM employee
What is Microsoft doing, tying up with HP, Dell, Ebay and Fujitsu to sell its Azure cloud computing appliance? At its annual Worldwide Partner conference, Microsoft turned its cloud strategy on its head by allowing hardware partners and large enterprises to build private Azure clouds.
In spite of industry noise concerning the merits of deploying virtual desktop infrastructures (VDIs), businesses appear to be in the midst of a PC revamp.
An interim management statement released today by Datatec has highlighted improving profitability across the group's constituent firms,but the firm warned that the long term impact on its SI division, Logicalis,of government austerity measures in the UK was "unclear." For the three months
Spending on technology is expected to fall in the next year in both Europe and the US as a result of the continuing economic uncertainty. The latest quarterly poll of CIOs from UBS indicates that confidence remains very shaky with IT budgets expected to fall by 1.3% on average. In the last poll th
UK businesses are concerned about the state of the country's data protection legislation, a survey has revealed.
Hewlett-Packard has been knocked off the top of the EMEA PC market by Acer as its professional mobile business showed signs of weakness. Shipments in the region were up 21.6% but HP was way off the pace with growth of 15.2%, taking its market share from 20.8% a year ago to 19.7%, according to preli
Interactive whiteboard specialist Smart Technologies has seen strong interest in its flotation indicating that shareholders believe there is still life in selling IT to the education sector and beyond. The IPO of Smart Technologies has been coming for a while and has been used as a benchmark to pro
BT Indirect Channels has incurred the wrath of some partners by overhauling its voice sales compensation structure in favour of new business. At the same time the telco giant has notified Ofcom of numerous cuts to discount and other cost savings schemes, which may upset households across the UK. D
Lexmark UK channel director Marcus Harvey has stepped down to become the next general manager at Logitech with Paul Callow moving into view as his replacement. Harvey joined the US printer vendor almost a decade ago as DSGi Retail's account manager, became sales director in 2005, general manager fo
Lord Laird, who is investigating the use of public money to promote rural broadband, was yesterday denied entry to a government meeting to discuss the roll-out of broadband to remote areas of the country.
Executing data quality improvement projects is largely a matter of analysis, planning and learning how to work the system, say experts.
Labor management systems deliver the most productivity gains through LMS integration with a WMS or payroll system.
In addition to the usual updates and hotfixes, SQL Server 2008 SP2 will take better advantage of R2’s multi-server management and DAC capabilities.
Google has reported revenue of $6.28bn (£4.06bn) and net income of $1.84bn for the second quarter ending 30 June, both figures 24% up on the same period in 2009.
Staff at HM Courts Service breached security in the government database that stores personal data of everyone in the UK.
Apple's announcement of a news conference in New York today has sparked speculation as to how the company plans to deal with a design flaw that is causing reception problems with the iPhone 4.
Japanese telecommunications operator NTT has announced an agreement to acquire UK-listed IT services company Dimension Data for $3.2bn.
Providing universal access to broadband speeds of a minimum of 2Mbps will take until 2015, three years longer than Labour had predicted, the government said...
The most visited channel stories on MicroScope.co.uk from the last seven days; Government ends £80m Microsoft licensing deal with NHS The coalition government scrapped the nine-year Connecting for Health enterprising agreement with Microsoft, amid talk of a £100mlicensing black hole. NTT
KCOM has told shareholders at its AGM this morning that it expects to return to growth this year and has sorted out confusion with its pension scheme. At a meeting this morning the company will state that its trading for the three months to the end of June were in line with expectations and it had
Every big business was a small business once. Therefore, selling to the present-day minnows will put you in pole position for selling to tomorrow's whales, writes Paul Clapham. They won't all make that leap - some won't want to - but the next generation of big beasts is out there. Customer rel
Video, telepresence and voice comms specialist Polycom has broken its previous quarterly sales record, set back in April, after posting revenues of $295m (£191.7m)for the three months to the end of June. However the vendor still struggled to post the profits it made during its fiscal 2009, wit
Sea rescue charity the RNLI has unlocked more value out of its SAP systems with the help of the SAP UK & Ireland User Group.
Sage has concluded the search for a CEO by choosing an internal candidate to replace the outgoing Paul Walker who leaves the vendor later this year. Guy Berruyer, who is currently CEO of Sage's mainland Europe and Asia operations, has been handed the chance to take the hot seat and add CEO to his 1
A new USB-based zero-day attack is hitting Microsoft Windows users, according to security firm Sophos.
The car manufacturer's European arm will continue to outsource core infrastructure and application management