Rowena Lindsay Rowena Lindsay is a former associate site editor at TechTarget. Rowena Lindsay’s Most Recent Content Customer Experience outbound call 17 Apr 2023 Content Management Microsoft Power Automate 19 Dec 2022 Enterprise AI Applications of generative adversarial networks hold promise 31 Jul 2020 Content Management Make the most of data governance capabilities in Office 365 12 Jun 2019 Customer Experience Benefits and best approaches to B2B customer segmentation 04 Jun 2019 Customer Experience Pegasystems acquires In The Chat digital messaging platform 21 May 2019 Customer Experience 6 live chat benefits to consider in a CX strategy 20 May 2019 Customer Experience Prepare for California Consumer Privacy Act with these 5 questions 10 May 2019 Customer Experience Salesforce buys Salesforce.org: What that means for customers 25 Apr 2019 Customer Experience Add real-time customer experience to your CX strategy 18 Apr 2019 Customer Experience 5 things to know about Salesforce Customer 360 11 Apr 2019 Customer Experience New Oracle Eloqua features, integrations collect actionable CX data 29 Mar 2019 Content Management DocuSign Agreement Cloud digitizes contract management 27 Mar 2019 Customer Experience Trends to follow: Voice SEO and CX personalization 27 Mar 2019 Customer Experience 4 ways to use chatbots to improve Gen Z customer experience 27 Mar 2019 Customer Experience How Philanthropy Cloud streamlines workplace giving 19 Mar 2019 Customer Experience Liferay digital experience platform helps company improve CX 28 Feb 2019 Content Management How Mediavine succeeded with cloud digital asset management 28 Feb 2019 Content Management Test your knowledge of headless CMS 30 Jan 2019 Customer Experience Salesforce.org's CRM for education helps UVA students succeed 29 Jan 2019 Customer Experience AMAC prioritizes first call resolution for a better CX 21 Jan 2019 Customer Experience 6 ways high-performing agents improve customer loyalty 03 Jan 2019 Customer Experience GDPR compliance requirements for CRM managers 24 Dec 2018 Customer Experience 7 tips for improving marketing technology stacks 29 Nov 2018 Customer Experience Omnichannel customer service improves customer experience 21 Nov 2018 Customer Experience Invest in people for better customer experience in marketing 19 Oct 2018 Customer Experience Loyalty rewards program fuels convenience store's CX 09 Oct 2018 Customer Experience 4 tips on getting up to speed with GDPR for U.S. companies 21 Sep 2018 Customer Experience Salesforce implementation offers window into partner management 13 Sep 2018 Customer Experience Add web content personalization to your marketing strategy 29 Aug 2018 Customer Experience Microsoft Dynamics 365 updates add AI features to CRM 10 Aug 2018
