Digital business management
Digital business management strategy has become essential to corporate success as technology is increasingly used as competitive advantage. Read digital business management news, tips and opinion to help your company continue to adapt business IT processes to succeed in the big data era, including advice to get maximum value from your digitized information assets.
Top Stories
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Tip
13 Mar 2024
17 potential costs of shadow IT
Companies should be vigilant and consider the significant costs associated with shadow IT. Learn about these overlooked issues and how they affect the organization. Continue Reading
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Tip
05 Mar 2024
What are the pros and cons of shadow IT?
The increase of generative AI, digital natives and remote work drives the rise of shadow IT. CIOs and IT leaders should evaluate the pros and cons to mitigate potential risks. Continue Reading
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Feature
07 May 2018
Ready or not, the IoT data marketplace is on its way
IOTA Foundation launched a proof-of-concept IoT data marketplace that runs on 'tangle,' a blockless distributed ledger architecture. Continue Reading
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Answer
02 May 2018
What are the top RPA security risks and how do CIOs prevent them?
RPA security risks often take a back seat to the technology's promise of costs savings and reliability. HfS Research's Saurabh Gupta and KPMG's Martin Sokalski set the record straight. Continue Reading
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Blog Post
30 Apr 2018
Some types of artificial intelligence aren't ready for their close-up
Michael Ringman, CIO at TELUS International, has a unique vantage point on artificial intelligence and how the technologies under the AI umbrella are developing. He's helping build an artificial ... Continue Reading
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Feature
27 Apr 2018
IoT initiatives raise new complications for CIOs
As CIOs integrate IoT team projects, they must find a new balance between operational technology and IT -- a process that requires as much political savvy as tech expertise. Continue Reading
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News
27 Apr 2018
Gartner on blockchain: Questions to ask and lots of caveats
It's immature, misunderstood, untested in the enterprise, risk-laden -- and needs to be on the CIO agenda. Gartner's Nick Heudecker frames the blockchain questions you should be asking. Continue Reading
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News
20 Apr 2018
Will the next act in the ongoing evolution of IT be its last?
The evolution of IT keeps on keeping on -- for now. But as technology becomes more integral to the business, the IT department may become extinct. MIT's Joe Peppard explains. Continue Reading
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News
20 Apr 2018
Digital factory strategy needed to support omnipresent IT
Digital factories, framed as a business process re-engineering strategy for our tech-centric economy, reflect how the IT function continues to evolve to meet business demands. Continue Reading
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News
20 Apr 2018
MIT Sloan: Finding your digital business model
Companies may understand the threats and opportunities a digital economy presents, but research from MIT Sloan suggests many don't have a clear sense of how to make digital revenue. Continue Reading
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News
20 Apr 2018
Four digital business models and the capabilities they demand
Research scientist Stephanie Woerner expounds on the digital business models companies are using to compete in the digital economy and the capabilities required to succeed. Continue Reading
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Tip
13 Apr 2018
How to measure usability when selecting an RPA tool
If an RPA tool isn't user-friendly and isn't built for the long term, chances are the dividends won't be immediate. Read this before choosing your RPA tools. Continue Reading
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News
13 Apr 2018
Twitterverse debates necessity of chief transformation officer role
IT pros on Twitter have questions about the chief transformation officer role. For starters: Isn't that role already filled by other C-level execs? Continue Reading
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Tip
12 Apr 2018
Enterprise digitization's secret ingredient: Fusion teams
Cross-functional or 'fusion' teams are critical to meeting fast-changing digital challenges. Here are the four must-have team attributes for successful enterprise digitization. Continue Reading
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Feature
09 Apr 2018
Readying your IT shop for RPA software
IT's role in an RPA implementation varies depending on the scope of the project and the company's enterprise architecture. Here's how Fannie Mae, Duke Energy and Abbyy handle RPA. Continue Reading
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News
02 Apr 2018
Airbnb incorporates tech to help build digital trust in data economy
Automated bots have made it difficult to determine whether someone online is real, but Airbnb is turning to tech to help build digital trust among its customers. Continue Reading
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Feature
30 Mar 2018
Machine learning use cases, touch-text-talk on Box CIO's to-do list
Intuitive interfaces, automating menial work so people can focus on big ideas, finding AI and machine learning use cases -- Box CIO Paul Chapman's to-do list is awesome. Continue Reading
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Feature
30 Mar 2018
Box CIO talks IT innovation and pressures in an 'all-cloud' environment
Box CIO Paul Chapman discusses the demands of running IT at a company that was 'born digital' and why an 'all-cloud' environment doesn't preclude having to manage legacy IT. Continue Reading
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Feature
30 Mar 2018
Digital transformation for insurance: Idaho firm opts for HCI
An Idaho-based property and casualty insurance company has swapped out its VMware infrastructure and separate storage systems for hyper-converged hardware from Scale Computing. Continue Reading
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News
27 Mar 2018
How to build end-user data literacy skills, step by step
Top-notch hospital systems are filled with smart, knowledgeable people eager to use data. But first, they must improve their data literacy, as this case study shows. Continue Reading
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News
16 Mar 2018
Two data scientists offer advice on breaking down siloed data
Data scientists offer insight into why the age-old problem of siloed data persists and some concrete advice to CIOs on how to break down the walls. Continue Reading
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Blog Post
09 Mar 2018
Security best practices to guide your digital transformation journey
With more companies embarking on a digital transformation journey, enterprise data is being spread across devices, systems and even in the cloud. As a result, focusing security efforts on ... Continue Reading
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Feature
28 Feb 2018
Startup thinking: CIOs face challenges tapping entrepreneurial spirit
Startup thinking is something CIOs and their enterprises hope to incorporate, but they must consider the rigors and challenges of embracing startup culture. Continue Reading
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Feature
28 Feb 2018
Digital labor transforms IT, but not without careful prep
Robotic process automation can replace humans with software bots that are always on and always right, says believer Gerson Benker, but be prepared for major organizational change. Continue Reading
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Feature
28 Feb 2018
For IT chief, the goal is to deliver business value
Waste Industries' Hubert Barkley discusses the CIO role and tech projects that increase efficiency in this Q&A. Continue Reading
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Feature
28 Feb 2018
At Waste Industries, digital transformation initiatives rooted in trust
Getting the business to buy the notion of business-enabling technology comes before big, flashy wins, IT chief Hubert Barkley says in this interview. Continue Reading
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Tip
28 Feb 2018
How to create the best RPA architecture
Enterprises are embracing robotic process automation to automate rules-based, repetitive tasks in a cost-efficient manner. ROI depends on having the right RPA architecture. Continue Reading
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News
26 Feb 2018
Cloud, app dev highlight IT budget management priorities for 2018
TechTarget's exclusive 2018 IT Priorities survey sheds some light on IT budget management plans for the data center, cloud projects and hybrid technologies. Continue Reading
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Tip
26 Feb 2018
Digital transformation plan: RPA and BPMS tools, better together
A sound digital transformation plan gives companies the ability to change quickly. Business process management suites and robotic process automation -- used together -- do that. Continue Reading
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Feature
16 Feb 2018
Hyperledger Fabric offers path to enterprise blockchain future
Blockchain arose from bitcoin, but it's looking to find a place in the enterprise. Frameworks like Hyperledger Fabric could smooth out the technology's rough side for business uses. Continue Reading
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Feature
12 Feb 2018
Red Hat CIO talks open hybrid cloud, next-generation IT
Deploying his company's open hybrid cloud product, preparing for next-generation IT, building an 'inclusive meritocracy' -- Red Hat CIO Mike Kelly talks turkey with SearchCIO. Continue Reading
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Tip
09 Feb 2018
Blockchain implementation: Connecting the missing DLT links
Blockchain implementation is helping streamline governance processes, but a few questions must be answered first to take full advantage of distributed ledger technology. Continue Reading
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News
07 Feb 2018
Study: CIO and CTO execs, procurement pros ID common pain points
An Insight Enterprises survey of CIO and CTO executives and procurement professionals finds agreement between IT and business operations on typical technology pain points. Continue Reading
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News
05 Feb 2018
Critical elements CIOs need to build an AI team
Top-notch recruiters, organizational structures that engender trust, and attention to ethics are key to ensuring your AI team succeeds. Continue Reading
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Feature
31 Jan 2018
The 2018 CIO budget plan: The goal is lofty, but is the money there?
Digital transformation and underlying technologies -- cloud, AI, DevOps -- dominate CIO strategies this year, but it's unclear whether CIO budgets are up to the task. Continue Reading
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News
31 Jan 2018
CIOs need an AI infrastructure, but it won't come easy
From picking vendors to upskilling staff, folding an AI infrastructure into enterprise architectures isn't simple. Experts at the recent ReWork Deep Learning Summit zero in on the issues. Continue Reading
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Feature
30 Jan 2018
Architecture firm taps AEC technology to drive digital strategy
Arcadis CIO Justin Wright's pioneering use of architecture, construction and engineering technology brings buildings to life -- and the firm's digital strategy up to speed. Continue Reading
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News
30 Jan 2018
Accenture: Intelligent operations goal requires data backbone
The concept of intelligent operations can help organizations overcome digital disruption, but they need a data backbone and back office improvements to make that happen. Continue Reading
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Tip
22 Jan 2018
Oracle Blockchain Cloud Service: What it is and what it does
Oracle's cloud-based blockchain service supports distributed transaction ledgers to boost data security and validation. Here's a look at the technology and its features. Continue Reading
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News
22 Jan 2018
'Patient journey' propels hospital's digital transformation
The chief innovation officer at Boston Children's Hospital explains how digital technologies are changing the 'patient journey' for the better. Continue Reading
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Feature
17 Jan 2018
Wayfair's chief architect talks AI-driven innovation, impactful IT
Wayfair sells home furnishings, but under the covers, it's a tech juggernaut. Chief Architect Ben Clark explains how AI-driven innovation propels the business. Continue Reading
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News
14 Jan 2018
CES 2018 for CIOs: Rise of the AI voice assistant class
What happens in Vegas doesn't stay there -- not at CES 2018, where AI voice assistants and sentient objects were ubiquitous and the crossover to workforces was obvious. Continue Reading
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Feature
09 Jan 2018
CIO: Adaptability essential to modernize IT structure
Darin Morrow discusses how he achieves one of his primary goals as Cricket Wireless CIO: Ensuring the company's IT structure defines and continuously improves business processes. Continue Reading
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Tip
09 Jan 2018
Dun & Bradstreet's chief data scientist: Don't ignore these eight AI topics
Anthony Scriffignano's list of AI topics to watch in 2018 highlights the benefits and complications the widespread application of artificial intelligence technology will have on the enterprise in the coming year. Continue Reading
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News
01 Jan 2018
Top IT guidance for CIOs in 2017 underscores urgency of digitization
Digital transformation and the need for speed, scale and clear communication were the big topics explored in our top 10 CIO advice columns of 2017. Continue Reading
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Feature
29 Sep 2017
How GE digital transformation won over the sales force
A major part of the GE digital transformation is getting its 25,000 salespeople on board as it rethinks its vast commercial sales function. Continue Reading
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Feature
31 Jul 2017
Highs and lows of the digital innovation process
The digital innovation process has made organizations more agile, but the shift could present its own set of IT challenges for modern companies. Genpact's Gianni Giacomelli explains why. Continue Reading
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Feature
27 Jul 2017
Book excerpt: The five phases of decision architecture methodology
In this book excerpt, authors Andrew Wells and Kathy Chiang detail the decision architecture methodology, describe its five phases and explain how the strategy drives data monetization. Continue Reading
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Feature
16 Jun 2017
The future of workplace structure: Cross-functional teams, AI impact
The digital workplace, including the CIO shop, is moving toward cross-functional collaboration, greater openness to outside contributors and the uptake of artificial intelligence. Continue Reading
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Definition
26 May 2017
Instagram
Instagram is a free, online photo-sharing application and social network platform that was acquired by Facebook in 2012. Continue Reading
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Tip
09 May 2017
A cloud implementation methodology for legacy apps
Maximizing the benefits of cloud while minimizing risk requires a fine-tuned migration strategy. Here, Scott Lowe lays out a cloud implementation methodology for legacy apps. Continue Reading
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Opinion
27 Mar 2017
The new products development process and IT innovation
Most people don't know what their company's business objectives are. But for IT to contribute to a successful new products development process, your team needs to know. Continue Reading
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Opinion
08 Feb 2017
Data transparency is the lifeblood of new information economy
Many companies have invested in the analytics infrastructure that helps turn data into a business asset. Now what? Gartner's Debra Logan offers insight. Continue Reading
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Tip
10 Jan 2017
Social movements offer CIOs a model for sustaining innovation
How to sustain innovation is a challenge for startups and large companies alike. Studying the ties that bind social and political movements could help. Continue Reading
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Definition
29 Dec 2016
Reddit
Reddit is a social news website and forum where content is socially curated and promoted by site members through voting. Continue Reading
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Definition
02 Dec 2016
Hewlett Packard Enterprise (HP Enterprise, HPE)
Hewlett Packard Enterprise (HP Enterprise, also known as HPE) is an American multinational company that specializes in business IT (information technology). Continue Reading
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News
06 Apr 2016
Instagram roundup: Disruptive business models, digital investments
2016 Fusion CEO-CIO Symposium caught on Instagram: Follow along as senior news writer Nicole Laskowski chronicles sessions on disruptive business models and digital investments. Continue Reading
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Feature
29 Jan 2016
Internet of Things: Food safety apps set to emerge
Food safety could emerge as a key application for the Internet of Things in the coming months, providing real-time visibility in the vast food supply chain. Continue Reading
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News
24 Jul 2015
The platform business model: An introduction
Airbnb does it; Uber does it. What about your organization? Sangeet Paul Choudary lays out the fundamentals of the platform business model. Continue Reading
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News
10 Jul 2015
McCormick spices up food market with digital platform business
Former McCormick CIO Jerry Wolfe talks about his role as CEO of the spice company's new tech spinoff and why a digital platform is so essential to reaching today's foodies. Continue Reading
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Opinion
26 Mar 2015
The digital effect on the BPM lifecycle
Digitization has fundamentally changed how businesses operate, but is the same true for business process management? Here's why the BPM lifecycle remains the same. Continue Reading
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Quiz
30 Jan 2015
SMAC strategy and governance: A CIO quiz
The intersection of social, mobile, analytics and cloud is transforming IT strategies. Are you properly governing your SMAC strategy? Take this quiz to find out. Continue Reading
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Definition
26 Aug 2014
dot-com bubble
The dot-com bubble, also referred to as the Internet bubble, refers to the period between 1995 and 2000 when investors pumped money into Internet-based startups in the hopes that these fledgling companies would soon turn a profit. Continue Reading
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Guide
24 Jul 2014
CIO Innovator profiles: Industry groundbreakers, great IT leaders
SearchCIO's award-winning CIO Innovator profile series features IT executives who are applying information technology to enable, grow and transform business. Continue Reading
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News
27 Nov 2013
Many enterprises missing out on value of internal social technologies, collaboration
Even as enterprises become increasingly comfortable with the sometimes-dicey world of external social media, most fail to see the value of embracing enterprise social media technologies. Continue Reading
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Opinion
09 Oct 2013
Creative destruction and the cloud: Why it's a good thing
The creative destruction brought on by the cloud is an imperative and unavoidable part of your IT and business strategy. Continue Reading
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Opinion
09 Oct 2013
Cloud: A disruptive technology that's worth the disruption
Cloud computing is a disruptive technology that promises to upend the enterprise, but the upsides are worth the risk. Continue Reading
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Definition
29 Jul 2013
newsfeed
A news feed (newsfeed) is list of newly published content on a website. End users can receive push updates for new content on a site by subscribing to the site's news feed. Continue Reading
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Definition
11 Oct 2012
Generation Facebook (Generation F)
Generation Facebook (Generation F) is a term used to define millennials who have grown up using social media as their primary networking tool. Continue Reading
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News
06 Sep 2012
Consumerization of technology guide for CIOs
In this guide to the consumerization of technology in the enterprise, learn how CIOs are using emerging platforms to maintain competitive advantage. Continue Reading
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News
24 Jul 2012
CIO's green technology solutions cut money, time, carbon footprint
Green technology solutions are a vital part of Janet Claggett's CIO role. Continue Reading
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News
13 Jul 2012
Scary-good tech innovation
This week's roundup of bits from around the Web includes some amazing tech innovation, social collaboration tips and a rather forgettable anniversary. Continue Reading
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News
26 Jun 2012
Is Yammer a solution to a CIO problem or a trap?
Has Microsoft just solved a huge CIO problem with its acquisition of Yammer, or laid a trap for IT in a bring-your-own-device era? Continue Reading
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Quiz
21 Jun 2012
Millennials 101: Test yourself with our generational diversity quiz
As the Millennial generation enters the workforce, CIOs are balancing a lot of generational diversity. Test your knowledge about managing Millennials. Continue Reading
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News
18 May 2012
Really big deals: Facebook IPO and SEC guidance on cybersecurity
Read about this week's biggest tech news, including Facebook's long-awaited IPO and the SEC's guidance on cybersecurity. Continue Reading
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News
02 Apr 2012
Business transformation and the human touch
Business transformation, and how the CIO can bring this to bear through adaptability and a bit of a human touch. Continue Reading
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News
09 Mar 2012
The love-hate nature of unified communications
A unified communications strategy where workers are empowered to make decisions comes up against management's need to control. Continue Reading
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News
23 Jan 2012
The CIO and the extended enterprise
The CIO role is stretching further into the outer limits of the "extended enterprise." Continue Reading
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News
19 Jan 2012
CIOs: Should your next IT hire be a consumer advocate?
How IT shops are changing and whom CIOs need to hire are big topics in the age of cloud and mobility. Should consumer advocates be on the list? Continue Reading
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Feature
23 Sep 2011
Is enterprise social networking really social?
The goal of enterprise social networking is to break down corporate silos. But can enterprise-wide networking really be social? Continue Reading
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Feature
14 Sep 2011
The business sets the rules for IT consumerization
Although IT often gets criticized for having a command-and-control approach, it's not necessarily the rule-setter in this age of IT consumerization. Continue Reading
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News
21 May 2010
Idea management software: The future is now
It might sound like a sci-fi movie, but CIOs are now using ideation management software to tap into the minds of employees scattered across the enterprise. Continue Reading
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News
30 Apr 2010
A generation of social media addicts
Today's youth are social media addicts, exhibiting drug-withdrawal-like symptoms when they're deprived of Facebook and Twitter. Continue Reading
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News
23 Apr 2010
IT exec gets muzzled on use of social media, security
The use of social media for legitimate business purposes is a hot-button issue for companies and a balancing act for IT execs. Continue Reading
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News
16 Apr 2010
Don't be a horror story! Why social media policies matter to the CIO
Social media policies are crucial in the age of Facebook and Twitter, where security and compliance risks abound. How can the CIO avoid social media notoriety? Continue Reading
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News
20 Nov 2009
Customer feedback management: Is anybody listening?
Who is responsible for customer feedback management, and how do you centralize and distribute this information? Continue Reading
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News
30 Oct 2009
Eureka -- Using Twitter to end information overload
An end to information overload may be in sight. Learn to make social media work for you. Continue Reading
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News
09 Oct 2009
Gen X, not Gen Y, leads adoption of social technologies in workplace
CIOs should look to Generation X, not Generation Y, to be the early adopters of new and social technologies within their organization. Continue Reading
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News
08 Nov 2007
Hosting company's consolidation cuts off thousands from Internet
NaviSite Inc.'s efforts to move servers from its recent acquisition, Baltimore-based Alabanza Corp., to its headquarters in Andover, Mass., hit a snag. The result? Thousands of individuals and small businesses have been cut off from the Internet for almost a week. Continue Reading
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News
08 Aug 2007
Second Life a security risk for businesses, Gartner cautions
Companies risk damage to their brand and reputation, as well as potentially serious security breaches by engaging in activities in unmoderated virtual worlds such as Second Life, according to Gartner Inc. Continue Reading
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News
23 May 2007
IBM targets threats against Web 2.0 systems
IBM on Tuesday introduced a security offering designed to detect and prevent cyberattacks directed at instant messaging services, Internet voice networks and other Web 2.0 platforms. Continue Reading
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News
03 Jan 2007
Net neutrality push expected to resume in Congress
The nation's soon-to-be largest telephone company may have caved to certain Net neutrality commitments for the sake of a merger blessing, but a renewed push for more sweeping rules could return to Capitol Hill as soon as this month. Continue Reading
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News
28 Dec 2006
Google preps Blogger for the enterprise
The Mountain View, Calif.-based search giant took Blogger out of beta last week, introducing features that are intended to appeal to business users. One such feature is added privacy settings, giving users the ability to restrict access to their blog postings. Continue Reading
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News
03 Oct 2006
IBM warms to social networking
IBM is building social networking tools into its collaboration software in an effort to bring the concepts of Web 2.0 and online communities inside corporations. Continue Reading
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News
28 Apr 2005
Cronkite blogging? That's the way it is
Arianna Huffington has invited 250 of her celebrity friends -- including Walter Cronkite and Nora Ephron -- to an interactive blog party. If you didn't get an invitation, don't fret. Neither did Matt Drudge. Continue Reading