Enterprise artificial intelligence (AI)
Artificial intelligence (AI) technologies such as cognitive computing, machine learning and robotic process automation seek to simulate human intelligence: learning, reasoning and self-correcting -- through technology. In this topic area, find the latest news, tips and opinion about the role of enterprise artificial intelligence in IT and business strategy.
Top Stories
-
Feature
03 Mar 2023
5 big digital transformation trends in 2023
The threat of a recession coupled with the ongoing need for transformation and growth means CIOs must make force multiplying investments in 2023. Here are five strategies. Continue Reading
-
Feature
24 Jan 2023
5 AI risks businesses must confront and how to address them
Some risks associated with implementing AI systems are familiar to enterprise leaders; these five are unique to AI. Here's how to address them. Continue Reading
-
News
02 Sep 2021
South Korea law upends app store practices
A new law in South Korea enables developers to use payment systems outside those offered by app store platform providers. One expert said other governments may follow suit. Continue Reading
-
News
31 Aug 2021
Governments continue to eye data privacy, forcing CIOs to adapt
With new data privacy regulations like China's personal data protection law coming down the pike, CIOs need to make privacy and security the central focus of their overall IT strategies. Continue Reading
-
News
27 Aug 2021
App store commission fees scrutinized by South Korea
In this week's antitrust roundup, South Korean officials focus in on Apple and Google app store practices, while U.S. officials meet with tech leadership to discuss cybersecurity. Continue Reading
-
Feature
25 Aug 2021
Evaluating the benefits of 5G for businesses
With its high speeds, low latency and other advantages, 5G is delivering value in the enterprise. Now, business leaders view the new wireless technology as key to future success. Continue Reading
-
Guest Post
17 Aug 2021
How IT can enable long-term hybrid remote work
Hybrid work is here to stay. To keep employees happy and productive, CIOs should partner with stakeholders companywide to design a hybrid remote program suitable for the long term. Continue Reading
-
News
13 Aug 2021
Apple's fight against child abuse prompts data privacy concerns
Apple is launching features to detect child abuse images in photos and messages. But data privacy experts have some concerns about how else the technology might be used. Continue Reading
-
Guest Post
11 Aug 2021
IoT legislation device manufacturers need to know about
To avoid penalties and meet government agency requirements, IoT device manufacturers must adhere to new standards and regulations. Learn the latest here. Continue Reading
-
News
06 Aug 2021
Amazon GDPR fine signals expansion of regulatory focus
Amazon's $887 million GDPR fine likely stems from consumer consent and may indicate the EU is moving beyond data breaches and zeroing in on data practices. Continue Reading
-
Feature
30 Jul 2021
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
-
News
30 Jul 2021
FTC's change to policy could make for healthier mergers
Cornell's Robert Hockett said the FTC's recent decision to rescind a 1995 policy could help prevent bad mergers, as scrutiny of big tech acquisitions ramps up. Continue Reading
-
Feature
29 Jul 2021
Chinese regulatory crackdown is about control, not data privacy
Despite China's messaging, analysts believe the government's recent regulatory tightening on tech companies is more about control than data privacy concerns. Continue Reading
-
Feature
26 Jul 2021
Regulators need to rethink big tech regulation, expert says
A Boston University professor argues that big tech regulation may need to focus more on creating competition through data access rather than through breaking up large companies. Continue Reading
-
News
23 Jul 2021
FTC changes course on prior approval for reattempted mergers
The FTC has opened the doors to routinely requiring prior approval for reattempted mergers, as well as requiring prior notice of mergers beyond what's required in the Clayton Act. Continue Reading
-
News
16 Jul 2021
Legacy regulatory practices won't rein in tech giants
French authorities fined Google $593 million this week, shedding light on how current regulations won't have meaningful effect on the business practices of tech giants. Continue Reading
-
Feature
15 Jul 2021
Edge-to-cloud architecture turns key for digital initiatives
Enterprises pursuing digital transformation initiatives may need to reexamine their infrastructure architecture to bring compute and storage closer to data generated at the edge. Continue Reading
-
Guest Post
12 Jul 2021
Can tech self-correct the skills gap by upskilling employees?
You'll need a rock-solid L&D plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know. Continue Reading
-
News
09 Jul 2021
Executive order zeros in on big tech, anticompetitive behavior
President Biden signed an EO that enhances merger scrutiny and tasks the FTC with creating rules for data accumulation and unfair competitive practices in online marketplaces. Continue Reading
-
News
08 Jul 2021
Senate dilutes US Innovation and Competition Act of 2021
Senators stripped out billions for a technology directorate in the U.S. Innovation and Competition Act. The bill now heads to the House. Continue Reading
-
Guest Post
02 Jul 2021
The mirrored world: What are the benefits of digital twins?
Building digital twins is the first step on the path to the mirrored world for businesses. Leaders are bringing together data and intelligence, creating an agile, connected future. Continue Reading
-
News
02 Jul 2021
FTC broadens antitrust enforcement powers
The Federal Trade Commission took steps Thursday to broaden its powers by increasing the scope of antitrust inquiry, streamlining rulemaking and expediting investigations. Continue Reading
-
News
28 Jun 2021
Antitrust lawsuits against Facebook dismissed
A federal court dismissed two antitrust lawsuits against Facebook, which alleged the social media company acquired competitive companies to maintain dominant market power. Continue Reading
-
News
25 Jun 2021
Europe's scrutiny of big tech business practices continues
This week, the EU launched an investigation into Google's ad practices. Meanwhile, the U.K. focuses on fake reviews and Germany takes a closer look at Apple App Store practices. Continue Reading
-
News
24 Jun 2021
House Judiciary Committee advances 6 antitrust reform bills
Six antitrust reform bills made it through the House Judiciary Committee review and will now be considered by the House of Representatives. Continue Reading
-
Tip
24 Jun 2021
A CIO's guide to legacy system modernization
For CIOs, understanding what legacy system modernization entails, when it's necessary and which approaches are right for their needs leads to optimal performance in the enterprise. Continue Reading
-
Feature
18 Jun 2021
9 digital experience monitoring vendors to watch
Demand for monitoring and managing digital experiences is growing. Knowing the vendors and products available to businesses will help leaders make the right choice. Continue Reading
-
Tip
17 Jun 2021
What is the hidden cost of maintaining legacy systems?
One of the main factors when deciding whether to keep or replace legacy systems is determining the cost. Here we dive into five of the hidden costs CIOs should be aware of today. Continue Reading
-
News
16 Jun 2021
Senators push Amazon, Google on connected IoT device market
During a Senate subcommittee antitrust hearing, Amazon and Google claimed to be making their connected IoT devices more interoperable. Others disagreed. Continue Reading
-
Tip
16 Jun 2021
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started. Continue Reading
-
News
14 Jun 2021
5 antitrust reform bills look to rein in big tech
A House subcommittee introduced a group of antitrust reform bills that could reshape how companies like Google, Apple, Amazon and Facebook do business. Continue Reading
-
News
14 Jun 2021
Federal data privacy legislation could benefit U.S. economy
Data privacy laws are becoming part of a 'modern economy,' according to Google's Kate Charlet, director for data governance. Continue Reading
-
Tip
11 Jun 2021
5 tips to successfully implement blockchain for businesses
Learning how to implement blockchain requires a clear understanding of the technology's decentralized ecosystem. Following these guidelines will help simplify your approach. Continue Reading
-
Feature
10 Jun 2021
Blockchain for businesses: The ultimate enterprise guide
Enterprise blockchain projects can easily run aground without the right navigational tools. Our in-depth guide will help ensure safe passage. Continue Reading
-
Feature
09 Jun 2021
Navigating 7 digital experience monitoring challenges
Evaluating both customer and employee digital experience is increasingly valuable in the enterprise. Leaders will need to plan for the challenges that come with this new technology. Continue Reading
-
Feature
07 Jun 2021
HealthBridge Financial banks on AWS, Boomi to build business
Startup HealthBridge Financial used cloud-only infrastructure and Boomi's iPaaS to launch and scale its business of providing a second-payer benefit option for employers. Continue Reading
-
Feature
04 Jun 2021
7 must-know blockchain trends
Blockchain-driven tokenization, identity management and decentralized finance are poised to transform business -- to say nothing of cryptocurrency's newfound credibility. Continue Reading
-
Feature
02 Jun 2021
Top 10 benefits of blockchain technology for business
Blockchain's unique characteristics address many business issues. Here are 10 important benefits of blockchain and examples of the industries that are taking advantage of them. Continue Reading
-
Tip
01 Jun 2021
Permissioned vs. permissionless blockchains: Key differences
Deciding whether people need permission to be on your blockchain network is just the first big architectural decision in deploying distributed ledger technologies. Continue Reading
-
Tip
01 Jun 2021
8 blockchain security risks to weigh before adoption
Blockchain and smart contracts have their own unique vulnerabilities. But poor code testing, cryptographic keys and generic network attacks will get you, too. Continue Reading
-
Feature
01 Jun 2021
Today's blockchain use cases and industry applications
Though far from a mature technology, blockchain is gaining prominence as a sound and highly secure method of conducting myriad transactions in multiple applications and industries. Continue Reading
-
News
28 May 2021
For big tech regulation, a hammer may not be the answer
Experts believe breaking up big tech companies does more harm than good. Other, light-handed approaches, including third-party audits of algorithms, might be better. Continue Reading
-
Guest Post
28 May 2021
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation. Continue Reading
-
Tip
27 May 2021
5 challenges with blockchain adoption and how to avoid them
Organizations tend to face the same hurdles when they try to implement blockchain. Knowing what they are could be the first big step to overcoming them on the road to success. Continue Reading
-
News
26 May 2021
Winning CIOs crack the code of business-IT alignment
The five finalists for the 2021 MIT Sloan CIO Leadership Award have hit upon a straightforward way to achieve business-IT alignment: Be the business. Continue Reading
-
Guest Post
26 May 2021
Uneven tech forecasts and the downstream impact on talent
Business leaders need to consider how today's 'uneven' economy is impacting talent in the tech space and why they should continue investing in human capital. Here's why. Continue Reading
-
News
25 May 2021
Amazon hit with antitrust lawsuit
Amazon is facing an antitrust lawsuit for fixing retail product prices. Experts said the argument likely won't hold up and Amazon will fight it 'tooth and nail.' Continue Reading
-
Feature
25 May 2021
8 blockchain-as-a-service providers to have on your radar
You don't have to build your blockchain project from the ground up. These cloud-based service providers can provide the infrastructure, networking and development tools you need. Continue Reading
-
Feature
25 May 2021
6 alternatives to blockchain for businesses to consider
Technologies like cloud storage and distributed databases provide some of blockchain's data-integrity and reliability advantages with fewer performance, efficiency and cost issues. Continue Reading
-
Tip
24 May 2021
An adequacy audit checklist to assess project performance
Adequacy audits are conducted to assess the efficacy of IT system controls and identify areas for performance or other improvements. Use this audit checklist to get started. Continue Reading
-
News
21 May 2021
Tim Cook takes stand in Apple, Epic lawsuit
Apple CEO Tim Cook faced questions from both Epic Games and Judge Yvonne Gonzalez Rogers over Apple's App Store practices. Continue Reading
-
Feature
20 May 2021
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
-
Tip
19 May 2021
5 tips on how to build agile teams in the new workplace
As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project. Continue Reading
-
Tip
18 May 2021
4 agile team best practices to follow in the enterprise
Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow. Continue Reading
-
Report
17 May 2021
Ultimate guide to RPA (robotic process automation)
This comprehensive guide to robotic process automation explains what RPA is, where it's being deployed and how this disruptive technology is changing how work gets done. Continue Reading
-
Feature
14 May 2021
RPA vs. cognitive automation: What are the key differences?
CIOs are now relying on cognitive automation and RPA to improve business processes more than ever before. Here are the important distinctions between the two technologies. Continue Reading
-
Guest Post
14 May 2021
Rethink IT performance management with a simplified, objective approach
Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach. Continue Reading
-
Feature
11 May 2021
What's the difference between RPA and IPA?
RPA and IPA can work in tandem to expand the scope of your process automation strategy. But first, it's important to understand their key differences. Continue Reading
-
Tip
11 May 2021
RPA vs. BPA vs. DPA: Compare process automation technologies
Enterprise leaders have a choice of business process automation technologies. We delve into three top options and zero in on key differences. Continue Reading
-
News
07 May 2021
Antitrust enforcement needs money not reform, experts say
Antitrust experts said amending merger and acquisition laws would hamper competition. Instead, agencies should be better funded to expand on the work they're already doing. Continue Reading
-
Feature
07 May 2021
With accelerated digital transformation, less is more
Ramping up digital transformation to take on problems such as COVID-19 shouldn't mean running up huge numbers of projects. CIOs argue for a focused approach and crystalized tech. Continue Reading
-
News
30 Apr 2021
EU charges Apple with antitrust violations
The European Union is charging Apple with App Store antitrust violations. The charges stem from a 2019 complaint filed by Spotify. Continue Reading
-
Feature
29 Apr 2021
What are the benefits of cognitive automation?
As CIOs embrace more automation tools like RPA, they should also consider utilizing cognitive automation for higher-level tasks to further improve business processes. Here's why. Continue Reading
-
News
27 Apr 2021
Social media algorithms under Senate microscope
Social media algorithms, like those from Facebook, Twitter and YouTube, have created economies and sowed misinformation. Senators want to know how they should be legislated. Continue Reading
-
Tip
26 Apr 2021
4 benefits of cross-functional agile teams
As organizations are adopting more agile practices, we're diving into how they can benefit from creating cross-functional agile teams across multiple departments. Continue Reading
-
Feature
23 Apr 2021
National Grid CIO champions data-driven business strategy
Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth. Continue Reading
-
Feature
23 Apr 2021
The future of e-commerce: Trends, tips, traps to avoid
The term 'e-commerce' has been around for decades. What does it mean for today's businesses? Not what it did in the 1990s -- or even a mere 12 months ago. Continue Reading
-
News
22 Apr 2021
Apple App Store, Google Play scrutinized in antitrust hearing
Spotify, Tile and Match spoke against Apple and Google's app store practices during an antitrust hearing Wednesday. Continue Reading
-
Feature
21 Apr 2021
CIO role post-pandemic is 'opportunity of a lifetime'
What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models. Continue Reading
-
Feature
16 Apr 2021
Hybrid care is healthcare's future
Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed. Continue Reading
-
Feature
16 Apr 2021
Replacing vs. maintaining legacy systems
As CIOs embrace more digital technologies, it's important that they determine the current status of their legacy systems and whether it's worth upgrading or maintaining them. Continue Reading
-
Feature
15 Apr 2021
Managing cybersecurity during the pandemic and in the new digital age
Roota Almeida, CISO at Delta Dental of New Jersey and Delta Dental of Connecticut, talks about the cybersecurity threats she's seen over the last year and how she's effectively managing her security team. Continue Reading
-
Feature
12 Apr 2021
Enterprise architecture has business's ear at Scottish Water
Scottish Water's enterprise architecture team leader discusses how engaging with business leaders and software tools can help with digital transformation initiatives. Continue Reading
-
Guest Post
09 Apr 2021
4 IT contract negotiation strategies to drive value in 2021
To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers. Continue Reading
-
Guest Post
07 Apr 2021
Turning data into actionable insights with machine learning
To help make better use of data and analytics, we're diving into how companies can infuse ML-produced actionable insights into their decision-making workflows. Continue Reading
-
Feature
06 Apr 2021
Evolving role of the CIO key to the future of work
Allan Tate, executive chair of the MIT Sloan CIO Symposium, explains how the pandemic pushed CIOs to the forefront as enterprises scrambled to adapt to a new normal. Continue Reading
-
Podcast
30 Mar 2021
What is the status of quantum computing for business?
In this episode of Today I Learned (about data), we discuss the status of quantum computing, its current challenges and when businesses can expect to use it in their day-to-day operations. Continue Reading
-
Tip
22 Mar 2021
Why digital transformations fail: Top 6 reasons
Digital transformation is essential to business survival, but companies keep failing at it. Find out why and what organizations can do to avoid the missteps that sabotage success. Continue Reading
-
Feature
22 Mar 2021
How to measure the success of agile transformation
In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility. Continue Reading
-
Tip
18 Mar 2021
5 ways to gain the financial benefits of cloud computing
For organizations migrating to the cloud, we've compiled a list of the top strategies to use to ensure they're saving on costs along the way. Continue Reading
-
Tip
10 Mar 2021
10 digital transformation benefits for business
Businesses cite efficiency, resiliency, productivity, ROI and competitive advantage as critical reasons to digitally transform their operations in the wake of COVID-19 disruptions. Continue Reading
-
Feature
10 Mar 2021
Ultimate guide to digital transformation for enterprise leaders
This in-depth guide explains what digital transformation is, why it is important and how enterprises can successfully transition to this new business paradigm. Continue Reading
-
Feature
09 Mar 2021
7 online digital transformation courses and certifications
We've compiled a list of the best paid online digital transformation courses and certification programs for business leaders seeking to gain a competitive edge in the digital age. Continue Reading
-
Tip
09 Mar 2021
4 examples of digital transformation success in business
Searching out role models for your digital transformation initiative? We outline the steps taken by four masters of digital transformation and explain what you can learn from them. Continue Reading
-
Tip
09 Mar 2021
14 need-to-know tips for digital transformation success
What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement. Continue Reading
-
Tip
09 Mar 2021
10 ways the pandemic changed digital transformation
The pandemic has brought lasting changes to how companies do business. Here are 10 important ways in which COVID-19 affected digital transformation initiatives. Continue Reading
-
Tip
09 Mar 2021
Top 3 digital transformation challenges and how to solve them
Heading into 2021, IT leaders must take the reins of their organizations' digital transformation efforts. Bestselling author Isaac Sacolick outlines the primary challenges organizations face and how to solve them. Continue Reading
-
Tip
08 Mar 2021
The importance of culture in digital transformation
Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground. Continue Reading
-
Tip
08 Mar 2021
6 tips for digital transformation budget planning
Digital transformation budgets require different processes than traditional business or IT budgets. Here's what to bear in mind when budgeting for DX. Continue Reading
-
Tip
08 Mar 2021
Build a digital transformation roadmap in 6 steps
Digital transformation, done right, is the key to business survival. Build a roadmap to digital business model success by following this in-depth, six-step template. Continue Reading
-
Tip
05 Mar 2021
How to measure and improve digital transformation ROI
Demonstrating a compelling ROI on digital transformation initiatives is vital to securing business support and ongoing funding for additional projects. These 9 tips will help. Continue Reading
-
Feature
04 Mar 2021
Racial, gender diversity in tech improving at a glacial pace
The tech industry has made some progress in improving gender diversity in recent years, but some populations have been excluded from this progress. Continue Reading
-
Feature
02 Mar 2021
The future of trust will be built on data transparency
In a digital economy fueled by AI, data transparency is the new currency. Learn what IT leaders must do to bring trust and transparency to the enterprise, now and into the future. Continue Reading
-
Feature
01 Mar 2021
What are the advantages and disadvantages of RPA?
While RPA offers several benefits in the enterprise, there are also a few drawbacks. According to experts, these are the top eight pros and five cons of RPA for organizations to consider. Continue Reading
-
News
25 Feb 2021
Texas power outage flags need to revisit business continuity
Freezing conditions that caused Texas power outages affected businesses well beyond the state's borders, prompting a need for business continuity plans to be revisited. Continue Reading
-
Guest Post
24 Feb 2021
4 ways to measure digital experience to drive tech optimization
As organizations adopt more technologies to strengthen business processes, it's important they factor in the ways they can measure the digital experience for employees and users. Continue Reading
-
Tip
22 Feb 2021
Calculating cloud migration costs: What CIOs need to consider
As CIOs make the move to the cloud, they first must ensure they have the budget to do so. Here, we're diving into the pre-migration, migration and post-migration costs to consider. Continue Reading
-
Tip
19 Feb 2021
4 tips on how to reduce IT infrastructure costs
As organizations reevaluate their budgets to keep up with today's economy, experts provide tips on how they can effectively reduce IT costs. Continue Reading
-
Guest Post
18 Feb 2021
Digital adoption a key success factor for organizations post-pandemic
Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why. Continue Reading
-
Tip
16 Feb 2021
7 IT cost optimization strategies for CIOs
We've compiled a list of seven IT cost optimization strategies CIOs can apply to any framework to help reduce costs within their organizations while still enabling business operations. Continue Reading
-
Tip
12 Feb 2021
5 technology strategy tips for higher education CIOs
Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions. Continue Reading
-
Feature
11 Feb 2021
Changes to U.S. antitrust laws could hamper innovation
Antitrust lawsuits and regulatory proposals could have a greater impact on the technology industry than regulators expect. Expert Aurelien Portuese explains why. Continue Reading