Developing new IT managed services
Get valuable insight and information on the pressing topic of managed services development. Read news articles and tips for developing new managed IT services in an increasingly crowded market space.
Top Stories
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News
13 Jan 2022
Partners launch managed cloud services to spark uptake
Ensono, SADA and NWN Carousel target mainframe modernization, Google Cloud adoption and cloud-based unified communications, respectively; other IT channel news. Continue Reading
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Feature
20 Dec 2021
Service providers predict 2022 technology trends
Cloud developments, data analytics technology and nascent metaverses could keep consultants and integrators occupied for the coming year and well beyond. Continue Reading
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News
29 Mar 2023
Google: Spyware vendors exploiting iOS, Android zero days
Recent campaigns observed by Google's Threat Analysis Group showed spyware vendors' use of zero days and known vulnerabilities pose an increasing threat. Continue Reading
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Tip
29 Mar 2023
8 important end-user experience monitoring metrics for VDI
End-user experience monitoring allows IT to see what issues users might be experiencing and identify their root causes. Learn which metrics are most important for VDI management. Continue Reading
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News
29 Mar 2023
Comcast subsidiary survives March Madness with AIOps
AIOps alert reduction brought order to a chaotic environment at TV advertising specialist FreeWheel just in time for a big test of its resiliency during a wild NCAA tournament. Continue Reading
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Opinion
29 Mar 2023
How generative AI will sink or swim in customer service
Generative AI may have captured the tech world's mindshare, but it will have to be commercialized well for customer service applications in the contact center. Continue Reading
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Feature
29 Mar 2023
Collaboration tools help and hinder workplace accessibility
Cloud-based collaboration tools have improved workplace accessibility for people with disabilities. But IT leaders must examine where collaboration tools still fall short. Continue Reading
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Answer
29 Mar 2023
Learn the differences between 3PL and 4PL
A 3PL logistics provider fulfills some companies' needs, while others require a 4PL's more extensive services. Learn the difference between 3PL and 4PL. Continue Reading
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Tip
29 Mar 2023
4 best practices to avoid cloud vendor lock-in
Without proper planning, an organization could end up feeling trapped in its relationship with a cloud provider. Follow these tips to avoid vendor lock-in. Continue Reading
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Feature
29 Mar 2023
Data pipelines deliver the fuel for data science, analytics
While analytics and data science lead to informed decision-making, the systems that ingest data from its source and prepare it for consumption are what make analysis possible. Continue Reading
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Feature
29 Mar 2023
21 cloud backup services for businesses to consider in 2023
Before selecting a service from a cloud backup provider, identify your organization's specific needs, including which features are important for security and data management. Continue Reading
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Feature
29 Mar 2023
Pros and cons of AI-generated content
Artificial intelligence is growing rapidly in the tech sector and assisting with various tasks such as creating images and generating content. However, it cannot do everything. Continue Reading
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News
29 Mar 2023
MinIO airs Weka licensing complaint
MinIO launched a blog battle with Weka on its use of the former's object store, with both claiming to be in the right. Continue Reading
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News
29 Mar 2023
UK’s open banking industry at a crossroads
The UK open banking sector is at a crossroads and suppliers need more certainty about its direction, says report Continue Reading
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News
29 Mar 2023
Ogi sees capital full-fibre opportunity with Cardiff gigabit offer
In what could represent a multimillion-pound bandwidth boost to Cardiff’s business offering, Welsh altnet reveals plans to bring bespoke full-fibre gigabit network to the city Continue Reading
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Tip
29 Mar 2023
Vulnerability management vs. risk management, compared
Vulnerability management seeks out security weaknesses in an organization, while risk management involves looking holistically at how the company is running. Continue Reading
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News
29 Mar 2023
CMA deepens probe into VMware-Broadcom merger over concerns it could hike server prices in UK
The UK Competition & Markets Authority has become the first antitrust watchdog to express concerns over the impact Broadcom’s acquisition of VMware could have on server pricing and innovation Continue Reading
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News
29 Mar 2023
Broadband services to drive Australia and India fixed communications
Research finds vast geographies no limitation to seeing growth in fixed broadband markets, with particular strength in fibre-to-the-home and business roll-outs Continue Reading
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Tip
29 Mar 2023
3PL brokerage vs. freight brokerage: Which fits your needs?
A 3PL brokerage and a freight brokerage offer different services, so supply chain leaders should learn the differences between the two to decide which fits their company's needs. Continue Reading
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Tip
29 Mar 2023
Self-healing networks goals, benefits and how they work
With help from automation and AI, self-healing networks promise to detect, remediate and even predict network problems. But can these systems be trusted? Continue Reading
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Answer
29 Mar 2023
Traditional WAN vs. SD-WAN: How do they compare?
While comparing traditional WAN vs. SD-WAN, network professionals can see the many benefits of SD-WAN, including centralized control and dynamic traffic management. Continue Reading
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News
29 Mar 2023
UK government publishes AI whitepaper
Artificial intelligence whitepaper outlines UK government’s proposals to regulate the technology, which are based around creating an agile, “pro-innovation” framework Continue Reading
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News
29 Mar 2023
BT Wholesale arms channel with mobile SIMs
Telecoms service provider concludes trial and makes its Complete Mobile offering available to wider partner community Continue Reading
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Answer
29 Mar 2023
NFS vs. CIFS vs. SMB: What are the differences?
There are stark differences among file sharing protocols NFS, CIFS and SMB. Compare access, application deployment, configuration and security, among other key features. Continue Reading
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Tip
29 Mar 2023
5 common SD-WAN challenges and how to prepare for them
SD-WAN technology has its fair share of risk factors, some of which include cost reduction and management. Find out how your IT team can prepare for these challenges. Continue Reading
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News
29 Mar 2023
Google unveils new Looker tool, BigQuery pricing models
The tech giant revealed a standalone tool that opens up its analytics platform's semantic layer to users of any BI vendor and introduced usage-based pricing options for BigQuery. Continue Reading
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News
29 Mar 2023
IT system issues hit RM numbers
Rolling out a fresh system caused problems for RM, but executives stress that the educational specialist remains in a strong position Continue Reading
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News
29 Mar 2023
SIOS looks to boost SAP HANA automated replication
New capabilities for LifeKeeper for Linux enables additional nodes for multitarget replication for high availability of SAP HANA databases both on premises and in the cloud. Continue Reading
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News
29 Mar 2023
Personal quality of experience metrics required to ensure 6G profitability
Study says development path for sixth-generation mobile technology services can offer opportunity to embrace a more comprehensive, user-centric service delivery path with direct focus on quality of experience Continue Reading
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News
29 Mar 2023
New North Korean APT launders crypto to fund spying programmes
Mandiant has attributed an ongoing campaign of malicious activity to a newly designated APT that is engaged in the acquisition and laundering of cryptocurrency to fund the regime’s espionage activities Continue Reading
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News
29 Mar 2023
Lloyds Bank looking for fintech partners
Lloyds Banking Group wants to partner startups in the financial services sector in its latest fintech and insurtech programme Continue Reading
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News
29 Mar 2023
How organisations can weaponise data privacy
Organisations should turn data privacy into a competitive advantage and look beyond regulatory compliance to build a privacy programme that aligns with business targets, says Gartner Continue Reading
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News
29 Mar 2023
Generative AI presents opportunities and challenges to UK schools
Generative AI and LLMs hold great potential for use in the classroom, but the privacy and security implications of its use must be carefully considered, says the Department for Education Continue Reading
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Blog Post
29 Mar 2023
Why is the Bootstrap grid system 12 columns wide?
Ever wonder why they created a 12-column Bootstrap grid system, and not 10 or 15? It's the same reason there's 60 seconds in a minute, or 360 degrees in a circle. Continue Reading
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News
29 Mar 2023
Faroese Telecom, Ericsson set European 5G mmWave downlink speed record
Telco serving self-governing North Atlantic Ocean archipelago reveals details of 5G mmWave text aggregating 800MHz of 5G mmWave spectrum in n258 and 40 MHz of 4G FDD spectrum to achieve downlink speed of 5.9Gbps and upload speed of 1.6Gbps Continue Reading
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Conference Coverage
29 Mar 2023
KubeCon + CloudNativeCon 2023 news coverage
Trying to keep up with the latest news out of KubeCon + CloudNativeCon? Use this comprehensive guide to stay updated and informed on both the European and North American events. Continue Reading
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Feature
28 Mar 2023
5 best practices in performance reviews
Performance reviews are a stressful time for many employees. Learn the best practices HR leaders should ensure managers follow to make the reviews go as smoothly as possible. Continue Reading
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Blog Post
28 Mar 2023
There's a new Java build system named Bld
Want to write your software build logic entirely in Java? There's a new build tool out that does exactly that. It's name? Bld. Is it good? Well, Geert Bevin and Erik Thauvin are behind it, so it ... Continue Reading
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News
28 Mar 2023
Microsoft updates Teams for faster online collaboration
The tech giant's popular collaboration platform gets new features including enabled multi-tenant accounts, QR code sign-in for hot desking and interoperability with Cisco devices. Continue Reading
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Guest Post
28 Mar 2023
3 strategies CIOs can use to improve IT's efficiency
In uncertain times, CIOs need to take appropriate measures to improve IT efficiency. These practical strategies can also strengthen an organization's long-term goals. Continue Reading
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Feature
28 Mar 2023
Top 10 enterprise technology trends for 2023
IT investments underpin an organizational performance and help businesses gain a competitive edge. That's why CIOs and IT leaders should know the top enterprise tech trends. Continue Reading
- Feature 28 Mar 2023
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News
28 Mar 2023
Microsoft launches AI-powered Security Copilot
Microsoft Security Copilot is an AI assistant for infosec professionals that combines OpenAI's GPT-4 technology with the software giant's own cybersecurity-trained model. Continue Reading
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Tip
28 Mar 2023
Deploy WebJEA to empower your users with PowerShell
Give your automation scripts a GUI that makes it easier for end users to get the information they need with a more streamlined approach. Continue Reading
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News
28 Mar 2023
IBM Storage launched with backup appliance plan
Prosaically named brand will replace Spectrum products, while IBM rationalises offer for AI/ML, hybrid cloud and malware, which it sees as the backdrop to contemporary IT Continue Reading
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Feature
28 Mar 2023
Publicly disclosed U.S. ransomware attacks in 2023
TechTarget Editorial's ransomware database collects public disclosures, notifications and confirmed reports of attacks against U.S. organizations each month. Continue Reading
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News
28 Mar 2023
Alan Turing Institute unveils strategy to support UK AI
The strategy is built around helping the UK government realise its artificial intelligence ambitions, and focuses on areas where the UK can play a transformative role in shaping AI development Continue Reading
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News
28 Mar 2023
Microsoft expands AI Copilot project into security realm
New Microsoft service, Security Copilot, will supposedly expand the reach, speed and effectiveness of cyber teams Continue Reading
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News
28 Mar 2023
Cisco enhances hybrid work with AI Webex innovations
Comms tech giant makes AI-powered enhancements to collaboration offering, encompassing devices and customer experience to deliver more personalised and inclusive experiences with camera intelligence Continue Reading
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News
28 Mar 2023
Demand for four-day week remains an SME issue
Workers are still interested in flexibility and improving their work-life balance, according to research from GetApp Continue Reading
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Feature
28 Mar 2023
Meeting room hardware supports hybrid employee experience
Meeting room hardware must evolve to support the hybrid employee experience. Meeting Owl 3 and Owl Bar are two devices aiming to create a more equitable meeting experience. Continue Reading
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News
28 Mar 2023
Apple security updates fix 33 iPhone vulnerabilities
A larger-than-usual update to Apple’s mobile operating system fixes more than 30 distinct vulnerabilities, including two serious issues that may potentially affect device kernels Continue Reading
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News
28 Mar 2023
AI vendor Cerebras releases 7 open source LLMs
The hardware/software vendor diverges from tech giants such as Google, Meta and Microsoft partner OpenAI by making models available to both researchers and for-profit enterprises. Continue Reading
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News
28 Mar 2023
BNP Paribas moves to Swedish datacentre in high-performance computing strategy
BNP Paribas is moving data-intensive workloads to a Swedish datacentre to increase capacity while reducing its carbon footprint Continue Reading
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News
28 Mar 2023
How ChatGPT will become a programmer’s best friend
ChatGPT has shown it can produce code. It can also identify bugs and even figure out what a code snippet is trying to do Continue Reading
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News
28 Mar 2023
Cisco updates Webex and RoomOS for better video views
The digital communications vendor injects virtual conferencing tech with higher-resolution video, enhanced user detection and AI-backed chat summary features. Continue Reading
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Tip
28 Mar 2023
Costs to migrate from Windows 10 to 11
Each organization's cost to migrate to Windows 11 will be slightly different depending on existing licenses, so IT teams should be familiar with the associated guidelines. Continue Reading
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Tip
28 Mar 2023
Compare breach and attack simulation vs. penetration testing
A deep dive into breach and attack simulation vs. penetration testing shows both tools prevent perimeter and data breaches. Find out how they complement each other. Continue Reading
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Tip
28 Mar 2023
How to mitigate low-code/no-code security challenges
Don't adopt low-code/no-code application development approaches without considering these best practices to mitigate and prevent their inherent security risks. Continue Reading
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Guest Post
28 Mar 2023
How IoT helps environmental, social and governance goals
Organizations must address sustainability concerns as IoT device use grows. Cloud optimization, smart buildings and predictive maintenance can help meet ESG goals. Continue Reading
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News
28 Mar 2023
Softcat H1 indicates commercial market growth remains
The firm’s half-year numbers should help puncture some of the gloom clouds caused by a challenging economic environment Continue Reading
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News
28 Mar 2023
Kore looks to build first IoT hyperscaler status with Twilio IoT acquisition
Global provider in IoT connectivity-as-a-service acquires customer engagement platform firm’s IoT business unit Continue Reading
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News
28 Mar 2023
Inside Group-IB’s cyber security playbook
A focus on threat intelligence, fraud protection and its work with Interpol has enabled Group-IB to compete against bigger rivals in the market Continue Reading
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News
28 Mar 2023
Europol warns cops to prep for malicious AI abuse
In a report looking at how large language models can be used by criminals, Europol’s Innovation Lab calls on law enforcement agencies to prepare themselves for wide-ranging impacts on their work Continue Reading
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News
28 Mar 2023
Ethical hackers urged to respond to Computer Misuse Act reform proposals
The deadline for submissions to the government’s consultation on reform of the Computer Misuse Act is fast approaching, and ethical hackers and security experts need to make their voices heard, says Bugcrowd Continue Reading
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News
28 Mar 2023
AWS confirms healthcare accelerator startup programme participants
Public cloud giant Amazon Web Services confirms 23 startups have been added to its healthcare accelerator programme, which is centred on helping the sector tackle its staffing issues Continue Reading
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News
28 Mar 2023
Oxbotica teams up with Google Cloud to add scale to autonomous vehicle platform
Autonomous vehicle software developer Oxbotica has turned to Google Cloud to help expand the reach of its technology platform Continue Reading
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News
28 Mar 2023
Barclays makes further cut to branch network
Barclays cuts another 14 branches from its network as it continues to see a migration to digital banking channels Continue Reading
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Blog Post
28 Mar 2023
Using technology to regreen Africa and cool down the planet
In this guest post, Sander De Haas, landscape restoration and innovation expert at grassroots non-governmental organisation Justdiggit, details the role technology is playing in its work to ... Continue Reading
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News
28 Mar 2023
Zoom announces AI-based collaboration smart companion
Conferencing and communications company uses OpenAI technologies to offer what it claims will be a unique federated approach to artificial intelligence based on flexibility Continue Reading
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News
28 Mar 2023
Intel co-founder Gordon Moore dies
Moore was instrumental in the pace of development in the tech industry Continue Reading
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28 Mar 2023
Taking back control of AI training data
AI tools such as ChatGPT are trained on datasets scraped from the web, but you don’t have much say if your data is used. Technologist Bruce Schneier explains why it’s time to give control of AI training data back to the people. Continue Reading
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28 Mar 2023
UK TikTok ban gives us all cause to consider social media security
The UK government’s ban on TikTok should give organisations cause to look into what information social media platforms are collecting on us, and what they are using it for. Continue Reading
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News
28 Mar 2023
AWS takes defence-focused startup accelerator Europe-wide after UK programme success
Nearly 12 months after the launch of the UK version of the AWS defence-focused accelerator programme, the cloud giant is expanding it Continue Reading
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E-Zine
28 Mar 2023
Is TikTok really a security threat to your business?
In this week’s Computer Weekly, with the UK government becoming the latest administration to ban TikTok, we ask whether the controversial social media app is really a security threat to enterprises. Technology guru Bruce Schneier tells us about the need to take back control of AI and the personal data it relies on. And we look at how firms are trying – and failing – to make AI work for online content moderation. Read the issue now. Continue Reading
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News
28 Mar 2023
Ransomware attacks up 45% in February, LockBit responsible
NCC Group says it observed a surge in ransomware attacks in February, with LockBit, BlackCat and BianLian all highly active Continue Reading
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News
27 Mar 2023
Zoom to boost Zoom IQ with generative AI-backed capabilities
The videoconferencing platform's new Open AI-backed tool will provide email writing suggestions. More updated tools include a chat composer and meeting summarizer. Continue Reading
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News
27 Mar 2023
Canva steps up design game with new AI-powered design tools
The platform provides accessible tools for small businesses that need design help. Canva is also escalating its technology to compete against bigger design platforms such as Adobe. Continue Reading
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Feature
27 Mar 2023
IT leaders drive evolution of digital transformation
Some CIOs are redefining digital transformation, while others abandon the term. What comes next will feature smaller projects, higher levels of automation and a dose of pragmatism. Continue Reading
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News
27 Mar 2023
IT services M&A slows, but could revive in 2H
M&A rebounded after the initial shock of COVID-19, but the pace has slackened amid economic uncertainty. The deals getting done reflect interest in specific skill sets. Continue Reading
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Tip
27 Mar 2023
9 end-user experience monitoring tools to know
The end-user experience monitoring market is chock-full of options that can be confusing to keep track of. Take a look at nine EUEM tools IT professionals should know about. Continue Reading
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News
27 Mar 2023
AWS public cloud advocate talks cloud spend, ChatGPT and ESG
In this Q&A, AWS' Mark Schwartz argues that a pure cloud future is inevitable to manage ESG compliance, test cutting edge technologies and weather economic turbulence. Continue Reading
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Feature
27 Mar 2023
Silicon Valley Bank collapse explained: What you need to know
Not all banks cater to startup companies. Silicon Valley Bank specialized in the tech startup industry but was not prepared for a bank run as companies started burning more cash. Continue Reading
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Tip
27 Mar 2023
4 PowerShell modules every IT pro should know
Find out how to use four of the most popular PowerShell community modules in the PowerShell Gallery to help better manage your data center and automate certain tasks. Continue Reading
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Tutorial
27 Mar 2023
How to secure passwords with PowerShell
Storing passwords in plain text is bad, but what methods are good? Try one of these approaches, such as secure strings or the SecretManagement module, to encrypt passwords. Continue Reading
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Tip
27 Mar 2023
Analysis of 7 single-vendor SASE platforms
This analysis by SD-WAN Experts compares some of the major single-vendor SASE options in the market, looking at strengths, weaknesses and market competitiveness. Continue Reading
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Tutorial
27 Mar 2023
Simplify code with for_each and dynamic blocks in Terraform
In this tutorial, get hands-on practice using Terraform features like dynamic blocks and the for_each attribute to write cleaner, more reusable code for cloud deployments. Continue Reading
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News
27 Mar 2023
CloudCoCo aiming for £100m revenues
The managed service player has ambitions for dynamic growth over the next few years Continue Reading
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Opinion
27 Mar 2023
Translating the experience optimization products' acronyms
When organizations look for software and services that can help monitor users, customers and IT system functionality, they need to learn what DEX, EUEM and other terms mean. Continue Reading
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News
27 Mar 2023
Tata unveils integrated, simplified cloud-based calling service for global enterprises
Global digital ecosystem enabler launches cloud-based application with an integrated and simplified voice-calling offering to enhance employee experience and productivity with accessible collaboration features Continue Reading
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News
27 Mar 2023
Amazon Chime SDK gets new tools for call analytics insights
The communications service's new call analytics tool set enables users to conduct voice tone analysis to track customer sentiment and send the data to their preferred data lake. Continue Reading
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News
27 Mar 2023
Many of world’s biggest banks lack transparent policies for responsible AI
It is unclear whether many of the world’s largest banks have adopted and are using ethical artificial intelligence development principles Continue Reading
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Feature
27 Mar 2023
Real-time analytics presents challenges to unlock benefits
Real-time analytics enables organizations with faster decision-making. However, bad data, or a culture that isn't ready for real-time analytics, can undermine the benefits. Continue Reading
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Feature
27 Mar 2023
How APCOA is using big data to reinvent car parks
Car park operator APCOA is using big data to transform traditional car parks into mobility hubs that will offer electric vehicle charging, space for small businesses and depots for delivery companies Continue Reading
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Feature
27 Mar 2023
Compare DRAM vs. DRAM-less SSDs for cost, performance
Are DRAM-less SSDs the way of the future? While they're a great fit for hyperscale data centers, other organizations may also find benefits, such as cost. Continue Reading
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News
27 Mar 2023
Brent hails open access era for West London telecoms
Leading telecoms infrastructure provider announces long-term agreement with London council as part of bid to ensure improvements in mobile coverage and capacity across the borough Continue Reading
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News
27 Mar 2023
Lords AI weapons committee holds first evidence session
In first evidence session of Lords AI weapons committee, expert witnesses unpack claims that artificial intelligence in weapon systems will help military organisations to improve their compliance with international humanitarian law Continue Reading
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Opinion
27 Mar 2023
Will Windows 11 become a subscription-only service?
There are several ways to handle Windows 11 licensing, only some of which are truly subscription-based. Find out what the landscape is for Windows licensing moving forward. Continue Reading
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News
27 Mar 2023
Zoom launches Okta Authentication for E2EE to verify identity
Authenticated Zoom attendees will get a blue shield icon next to their participant name to give enterprises additional security during sensitive meetings. Continue Reading
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Feature
27 Mar 2023
2023 data storage conference lineup spotlights memory, cloud
While the previous three years featured a majority of virtual or hybrid events, in-person shows dominate the 2023 storage conference calendar. Emerging memory tech is a key focus. Continue Reading
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News
27 Mar 2023
CBI launches campaign to boost UK tech unicorns
The CBI has launched a campaign to transform the UK’s technology unicorns into decacorns valued at $10bn, with specific policy recommendation due to be published later in 2023 Continue Reading
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News
27 Mar 2023
France latest to ban TikTok on government devices
Following bans in the UK and US, France has moved to enact restrictions on TikTok, and other social media apps, on government devices Continue Reading
