With SAP's acquisition of Sybase and RightNow's new mobile capabilities, mobile CRM is taking off. Some early adopters are optimistic.
Jewelry manufacturer Stuller chose Oracle on Unix and Intel Itanium rather than x86 when changing out its old Superdome. But why?
Researchers at Lancaster University have claimed that any business with more than six employees can halve their IT spend with thin clients.
Google is moving from Microsoft's Windows operating system in favour of Apple's Mac OS and open source Linux because of security concerns after its Chinese operations were hacked in late 2009.
Computer chip maker Intel ...
Apple claims that iPad sales have topped two million in less than 60 days since its launch on 3 April.
Seven chief information officers (CIOs) are among the highest paid civil servants in the UK, earning a maximum of £250,000.
Brocade has signed up Computacenter as its first European systems integrator after widening a pre-existing relationship with the firm. The two companies already worked together in Germany, but under the terms of the deal Computacenter will now sell Brocade's networking and storage lines into the
Members of the BCS backing calls for an extraordinary general meeting to debate institute's future have complained after a senior BCS official suggested the group were trying to set the institute back 30 years.
Government departments will need to publish all new central government IT contracts online from July this year.
As part of a drive to get more data...
BT is to roll out Facebook-style social networking services to its 100,000 employees, in a move that will allow staff to collaborate more effectively on projects whether they are in the office or working remotely.on...
Networking industry veteran and former Dimension Data and Cisco man Keith Carter has been snapped up by video and unified comms whizz Polycom as vice president of EMEA channel partners. Based out of Polycom's Slough offices, Carter will take on responsibility for developing and implementing the
Criminals need only three pieces of personal information to steal someone's digital identity to commit fraud, security services firm VeriSign has warned.
The potential impact of the iPad and other tablet devices in the enterprise could be significant as employees start to introduce the technology into the workplace.
Cisco has launched a new marketing organisation called the Partner Demand Centre to help resellers and system integrators ramp up the speed and efficiency of their marketing activities. The centre will provide marketing tools and resources for resellers dealing with the SMB sector from three gl
Hewlett-Packard is vowing to open up more of the mid-market customers to the channel as it rolls out products and programmes specifically aimed at that market. The vendor recently unveiled its ten-to-one campaign targeting those companies with between one thousand to ten thousand employees and has
Hewlett-Packard is to cull 9,000 positions within its worldwide Enterprise Services organisation as part of a $1bn (£682m) investment plan. On a conference call HP said it would seek to generate 9,000 overall cuts - the bulk of them through staff attrition - but hoped to re-hire approximat
A consortium of more than 60 school districts plans to deploy open source data integration software to simplify its complex, manual processes.
Spam relating to the FIFA 2010 World Cup has soared by about 27% according to security firm, Symantec.
Microsoft has defended Windows security in response to reports that Google is phasing out the operating system because of security concerns.
Microsoft's Internet Explorer 6 browser is still used by more than 25% of internet users, even though it attracts cyber attackers because it lacks up-to-date security features, a study has revealed.
The theme of this year's Forrester Forum is making business technology real. Alex Cullen, a research director at Forrester Research, believes IT needs to shift from supplying IT to the business, to collaborating. Cliff Saran investigates.
Fewer than 40,000 Facebook account holders have committed to quit the social networking site because of concerns about privacy.
Cable & Wireless has reported revenues for the year ending 31 March 2010 of £2.29bn.
As Virgin Trains approaches the end of its West Coast passenger train franchise, the man in charge of the firm's IT is taking an even sharper approach in ensuring every penny is well spent.
The Information Commissioner's Office (ICO) has found the West Berkshire Council in breach of the Data Protection Act (DPA).
Western Digital has leapfrogged its arch rival Seagate for the first time ever to take the top spot in the hard disk drive market, according to number crunchers at iSuppli. The firm shipped a record 51.1 million drives, or 31.3% of the market during the first calendar quarter of 2010, up 3.2% fr
The European server market has started to recover from the doldrums of last year delivering double digit growth for the first quarter but still has some way to go on the revenue front to shake off the label of 'remaining weak'. According to the latest IDC quarterly figures for EMEA revenue for the
Those users still clinging to Windows XP putting off the decision to upgrade have been warned that with the operating system getting older and support options narrowing the move to Windows 7 has to be made soon. The warnings have been sounded by Gartner which is advising companies to start to plan
Automation will prompt the elimination of up to 500 roles across the 3,500-strong wealth management division at Royal Bank of Scotland (RBS).
By 2014 there will be 46 million UK users of internet video, a jump of nine million compared to 2009, according to Cisco's Visual Networking Index.
Small businesses could cut their IT costs in half by ditching PCs and replacing them with thin clients, according to research.
Thin client computing...
A new report from Cisco has today highlighted the changing nature and volume of online data flow, projecting that global Internet traffic will increase fourfold between 2009 and 2014. The vendor's annual Visual Networking Index (VNI) Forecast focuses on both consumer and business Internet use an
Those in the channel that might have been hoping that the customer attitude towards cost cutting IT budgets was lifting as the recession started to appear are set for disappointment. Although things are improving in the economy the pressure to do more with less is not going away anytime soon and th
As organizations expand MDM initiatives to include multiple data domains and more data sources, success might not come as easily as it has thus far.
Text analytics tools are useless without the will to respond to customers’ needs, according to one text analytics software user.
Google is denying rumors that it’s retreating from its PHR service and says the market is alive and well. But consumer demand for personal health records is still lacking.
Social networking is the fastest growing application segment in the US and Europe, research by analyst firm ComScore has revealed.
Apple chief executive Steve Jobs has predicted that personal computers running Microsoft's Windows operating system are in a permanent decline.
Skype founders Niklas Zennstrom and Janus Friis have launched an online service that sells monthly music subscriptions.
Google is likely to slow down the development cycle for its Android operating system to only one major upgrade a year.
The loss of personal data by the West Berkshire Council once again proves that employees will always be the weakest point in any security system, says Chris...
A data breach like HMRC's loss of 25 million child benefit records on two optical storage discs could very easily happen again, a survey has revealed.
Trading Standards has succeeded in curtailing the activities of two Wirral-based business that were selling PCs with unauthorised software pre-installed. Wirral Trading Standards prosecuted Copyrite, owned by Anthony Boardman and Katech Ltd, whose directors were Kathleen Boardman and Lauren Blenner
The personal details of 8,000 people have been lost on an unencrypted memory stick by Lampeter Medical Practice.
Microsoft is working hard to improve the reputation of its Internet Explorer (IE) web browser and is set to raise the security bar even higher in version 9 currently under development.
Life Insurance companies that have survived the turmoil of recent years now face massive challenges.
Sales of computer chips will increase by over 27% this year compared to 2009 as the market outlook improves as a result of accelerated demand in all regions and product categories.
First quarter PC shipment figures from analyst house Context have served to reinforce the gathering sense of economic recovery, with the UK market performing solidly in the first three months of the year and shipments across EMEA bouncing back to life. Across the region, unit sales were up by ju
The coalition government has been busy making headline announcements over the past few weeks, many of them relying on or directly affecting IT the public sector.
Retailer conglomerate Aurora Fashions is pressing ahead with a series of initiatives around boosting its multichannel capability to respond to customer demands in a challenging business environment.
The Business Secretary Vince Cable is setting out to cut red tape and reduce expensive legislation that is planned to be implemented but has yet to take effect. As part of the general government determination to cut costs wherever possible Cable is casting an eye over a number of measures that are
LAN hardware and connectivity specialist SMC Networks has added Northamber to its distribution squad in the UK, augmenting the existing front row of Channel Dynamics and Micro-P. Citing the "reach and reputation" of Northamber, SMC UK sales boss George Zervos said the deal would suppor
Former Nortel enterprise solutions head Joel Hackney has been confirmed as Avaya's new senior vice president of global sales and marketing and president of field operations after Todd Abbott stepped down. Hackney currently serves as head of the unified comms vendor's Data and Government Solution
The prospect oif a data leak on the scale of the HMRC one that lost discs containing millions of personal user's data continue to be a daily reality as the lessons of that event appear to be ignored by some businesses. In the best part of three years since the discs were lost there have been numero
Messaging security specialist FaceTime has announced plans to scrap its name after Apple unveiled plans to use the same moniker for its video calling application. The vendor has decided it will change its name in the coming months after agreeing with Apple that it would not have a conflict over bra
Agencies preparing to launch federal Beacon communities, health information exchanges and regional extension centers talk about the need for speed, outreach and planning.
EHR use is convenient but complex, and often uncompensated. And such federal grant programs as the Beacon communities don't directly affect physicians in the field.
Google has agreed to surrender to European authorities the private Wi-Fi data that was gathered by its fleet of vehicles used to record images for its controversial Street View service
Windows will be increasingly modified and optimised for various functions and different types of hardware, says Steve Ballmer, chief executive of Microsoft.
A report by AMR Research has named Apple as the company with the best supply chain processess for the third year running.
Most IT professionals are concerned about the safety of data sent via e-mail, a survey has revealed.
The homeware and fashion retailer Laura Ashley reported a 74% rise in web sales and remains confident of continued growth for the rest of its financial year.
Retailer Levi Strauss has signed a deal for planning software that it hopes will help it expand its network of stores.
Levi Strauss has a total of...
Those in the channel that might have been hoping that the customer attitude towards cost cutting IT budgets was lifting as the recession started to appear are set for disappointment.Although things are improving in the economy the pressure to do more with less is not going away anytime soon and the
Microsoft's CEO has hit back at suggestions made by rival Apple boss Steve Jobs that the PC is in terminal decline. Earlier this week Jobs said that the PC was in decline, also an attack on Microsoft which has software on a great deal of them. But speaking at a D: All Things Digital conference in
Microsoft will have to become "cooler" to attract the new users it needs to shore up sales as cloud computing reduces its average revenue per user, the software firm's chairman for Europe told Computer Weekly in an exclusive video interview.
Acquisitive small and midmarket comms and data services provider Daisy Group is preparing a new round of reseller acquisitions after securing a £75m revolving credit facility with Lloyds TSB, Yorkshire Bank and HSBC. The facility replaces Daisy's existing funding package, and will provide
Technology firms dominate the ranks of those businesses that have developed strong supply chains underlining the strength the channel plays in supporting vendor routes to market. IT companies heavily populate the latest AMR Research Supply Chain Top 25 for 2010, which measures companies that have e
Microsoft sees cloud computing as a way of enabling businesses to tap into...
Security, back-up and recovery specialist SonicWALL is to be acquired for $717m (£489.4m) or $11.50 per share by a consortium of investors led by private equity firm Thoma Bravo LLC. According to a statement released by SonicWALL this represents a premium of 28% over its most recent closin
The mid-market is embracing cloud technology quicker than the enterprise or small business sector providing resellers with a clear market segment ready to sign up for hosted services. Although cloud computing has been a buzz phrase for the last 18 months with vendors pushing it through the recessio
Over 50,000 workers at BT will now be balloted for strike action after the Communication Workers Union expressed disappointment that BT will not improve its offer of a 2% pay increase.
Insurance companies have always had high exposure to environmental disasters, and with BP's oil spill and Iceland's volcano 2010 has placed plenty of demands on their IT systems.
Comms providers could move to exploit the chaos that would be caused by BT's first strike since 1987. As a high noon deadline for BT to raise its pay offer to staff passed without a resolution, the Communications Workers' Union (CWU) warnedthat many of its members work as BT engineers, and strik