TechTarget News - Week of May 30, 2010

SAP, RightNow make CRM more mobile

With SAP's acquisition of Sybase and RightNow's new mobile capabilities, mobile CRM is taking off. Some early adopters are optimistic.

SMEs can halve IT costs using thin client technology

Researchers at Lancaster University have claimed that any business with more than six employees can halve their IT spend with thin clients.

Security concerns hasten Google’s move off Windows

Google is moving from Microsoft's Windows operating system in favour of Apple's Mac OS and open source Linux because of security concerns after its Chinese operations were hacked in late 2009.

Brocade adds Computacenter as first European SI

Brocade has signed up Computacenter as its first European systems integrator after widening a pre-existing relationship with the firm. The two companies already worked together in Germany, but under the terms of the deal Computacenter will now sell Brocade's networking and storage lines into the

Row erupts as BCS president rounds on members calling for EGM

Members of the BCS backing calls for an extraordinary general meeting to debate institute's future have complained after a senior BCS official suggested the group were trying to set the institute back 30 years.

BT to roll out Facebook-style social networking

BT is to roll out Facebook-style social networking services to its 100,000 employees, in a move that will allow staff to collaborate more effectively on projects whether they are in the office or working remotely.on...

Carter joins Polycom to lead EMEA channel

Networking industry veteran and former Dimension Data and Cisco man Keith Carter has been snapped up by video and unified comms whizz Polycom as vice president of EMEA channel partners. Based out of Polycom's Slough offices, Carter will take on responsibility for developing and implementing the

iPad set to have an impact on the business market

The potential impact of the iPad and other tablet devices in the enterprise could be significant as employees start to introduce the technology into the workplace.

Cisco launches new marketing unit

Cisco has launched a new marketing organisation called the Partner Demand Centre to help resellers and system integrators ramp up the speed and efficiency of their marketing activities. The centre will provide marketing tools and resources for resellers dealing with the SMB sector from three gl

HP looks to resellers to grow share of mid-market

Hewlett-Packard is vowing to open up more of the mid-market customers to the channel as it rolls out products and programmes specifically aimed at that market. The vendor recently unveiled its ten-to-one campaign targeting those companies with between one thousand to ten thousand employees and has

9,000 out as HP seeks $1bn in savings

Hewlett-Packard is to cull 9,000 positions within its worldwide Enterprise Services organisation as part of a $1bn (£682m) investment plan. On a conference call HP said it would seek to generate 9,000 overall cuts - the bulk of them through staff attrition - but hoped to re-hire approximat

World Cup spam volumes soar

Spam relating to the FIFA 2010 World Cup has soared by about 27% according to security firm, Symantec.

Millions of internet users risk attack with ageing IE6 browser

Microsoft's Internet Explorer 6 browser is still used by more than 25% of internet users, even though it attracts cyber attackers because it lacks up-to-date security features, a study has revealed.

Business capability map: the path to align IT to the business

The theme of this year's Forrester Forum is making business technology real. Alex Cullen, a research director at Forrester Research, believes IT needs to shift from supplying IT to the business, to collaborating. Cliff Saran investigates.

CIO interview: Virgin Trains' IT remains on the fast-track

As Virgin Trains approaches the end of its West Coast passenger train franchise, the man in charge of the firm's IT is taking an even sharper approach in ensuring every penny is well spent.

Western Digital snatches hard drive crown from Seagate

Western Digital has leapfrogged its arch rival Seagate for the first time ever to take the top spot in the hard disk drive market, according to number crunchers at iSuppli. The firm shipped a record 51.1 million drives, or 31.3% of the market during the first calendar quarter of 2010, up 3.2% fr

Server sales start to return to pre-recession levels across EMEA

The European server market has started to recover from the doldrums of last year delivering double digit growth for the first quarter but still has some way to go on the revenue front to shake off the label of 'remaining weak'. According to the latest IDC quarterly figures for EMEA revenue for the

Gartner warns time is running out for XP users

Those users still clinging to Windows XP putting off the decision to upgrade have been warned that with the operating system getting older and support options narrowing the move to Windows 7 has to be made soon. The warnings have been sounded by Gartner which is advising companies to start to plan

Technology drives job losses at RBS

Automation will prompt the elimination of up to 500 roles across the 3,500-strong wealth management division at Royal Bank of Scotland (RBS).

The...

Sharp hike in use of internet video predicted

By 2014 there will be 46 million UK users of internet video, a jump of nine million compared to 2009, according to Cisco's Visual Networking Index.

Cisco VNI report shows video, mobile growth trends

A new report from Cisco has today highlighted the changing nature and volume of online data flow, projecting that global Internet traffic will increase fourfold between 2009 and 2014. The vendor's annual Visual Networking Index (VNI) Forecast focuses on both consumer and business Internet use an

More for less set to remain customer mentality

Those in the channel that might have been hoping that the customer attitude towards cost cutting IT budgets was lifting as the recession started to appear are set for disappointment. Although things are improving in the economy the pressure to do more with less is not going away anytime soon and th

Trading Standards lands victory against Wirral pirates

Trading Standards has succeeded in curtailing the activities of two Wirral-based business that were selling PCs with unauthorised software pre-installed. Wirral Trading Standards prosecuted Copyrite, owned by Anthony Boardman and Katech Ltd, whose directors were Kathleen Boardman and Lauren Blenner

Podcast: Microsoft beefs up security in IE and Hotmail

Microsoft is working hard to improve the reputation of its Internet Explorer (IE) web browser and is set to raise the security bar even higher in version 9 currently under development.

Economic recovery boosts computer chip sales

Sales of computer chips will increase by over 27% this year compared to 2009 as the market outlook improves as a result of accelerated demand in all regions and product categories.

Context figures confirm Q1 PC market growth

First quarter PC shipment figures from analyst house Context have served to reinforce the gathering sense of economic recovery, with the UK market performing solidly in the first three months of the year and shipments across EMEA bouncing back to life. Across the region, unit sales were up by ju

Government sets sights on cutting red tape

The Business Secretary Vince Cable is setting out to cut red tape and reduce expensive legislation that is planned to be implemented but has yet to take effect. As part of the general government determination to cut costs wherever possible Cable is casting an eye over a number of measures that are

SMC slots Northamber into distie line-up

LAN hardware and connectivity specialist SMC Networks has added Northamber to its distribution squad in the UK, augmenting the existing front row of Channel Dynamics and Micro-P. Citing the "reach and reputation" of Northamber, SMC UK sales boss George Zervos said the deal would suppor

Top Avaya role goes to ex-Nortel enterprise boss

Former Nortel enterprise solutions head Joel Hackney has been confirmed as Avaya's new senior vice president of global sales and marketing and president of field operations after Todd Abbott stepped down. Hackney currently serves as head of the unified comms vendor's Data and Government Solution

Despite the lessons of lost data firms still running risks

The prospect oif a data leak on the scale of the HMRC one that lost discs containing millions of personal user's data continue to be a daily reality as the lessons of that event appear to be ignored by some businesses. In the best part of three years since the discs were lost there have been numero

FaceTime changes name to avoid Apple conflict

Messaging security specialist FaceTime has announced plans to scrap its name after Apple unveiled plans to use the same moniker for its video calling application. The vendor has decided it will change its name in the coming months after agreeing with Apple that it would not have a conflict over bra

Google to surrender intercepted WiFi data

Google has agreed to surrender to European authorities the private Wi-Fi data that was gathered by its fleet of vehicles used to record images for its controversial Street View service

Ballmer defends Windows after Jobs' attack

Windows will be increasingly modified and optimised for various functions and different types of hardware, says Steve Ballmer, chief executive of Microsoft.

Apple retains the best supply chain

A report by AMR Research has named Apple as the company with the best supply chain processess for the third year running.

Laura Ashley sees strong online sales

The homeware and fashion retailer Laura Ashley reported a 74% rise in web sales and remains confident of continued growth for the rest of its financial year.

Analysis: IT innovation spending must be earnt

Those in the channel that might have been hoping that the customer attitude towards cost cutting IT budgets was lifting as the recession started to appear are set for disappointment.Although things are improving in the economy the pressure to do more with less is not going away anytime soon and the

Ballmer tells Jobs it's about what comes next

Microsoft's CEO has hit back at suggestions made by rival Apple boss Steve Jobs that the PC is in terminal decline. Earlier this week Jobs said that the PC was in decline, also an attack on Microsoft which has software on a great deal of them. But speaking at a D: All Things Digital conference in

Microsoft needs "cooler" products to battle revenue losses, says chairman

Microsoft will have to become "cooler" to attract the new users it needs to shore up sales as cloud computing reduces its average revenue per user, the software firm's chairman for Europe told Computer Weekly in an exclusive video interview.

Daisy secures new credit facility

Acquisitive small and midmarket comms and data services provider Daisy Group is preparing a new round of reseller acquisitions after securing a £75m revolving credit facility with Lloyds TSB, Yorkshire Bank and HSBC. The facility replaces Daisy's existing funding package, and will provide

IT vendors hit top of supply chain charts

Technology firms dominate the ranks of those businesses that have developed strong supply chains underlining the strength the channel plays in supporting vendor routes to market. IT companies heavily populate the latest AMR Research Supply Chain Top 25 for 2010, which measures companies that have e

Private equity pounces on SonicWALL

Security, back-up and recovery specialist SonicWALL is to be acquired for $717m (£489.4m) or $11.50 per share by a consortium of investors led by private equity firm Thoma Bravo LLC. According to a statement released by SonicWALL this represents a premium of 28% over its most recent closin

Mid-market the target for channel cloud sellers

The mid-market is embracing cloud technology quicker than the enterprise or small business sector providing resellers with a clear market segment ready to sign up for hosted services. Although cloud computing has been a buzz phrase for the last 18 months with vendors pushing it through the recessio

Union ultimatum as BT staff move on with strike ballot

Over 50,000 workers at BT will now be balloted for strike action after the Communication Workers Union expressed disappointment that BT will not improve its offer of a 2% pay increase.

Lloyds uses technology to track oil spills and ash clouds

Insurance companies have always had high exposure to environmental disasters, and with BP's oil spill and Iceland's volcano 2010 has placed plenty of demands on their IT systems.

Rivals could exploit impending BT strike

Comms providers could move to exploit the chaos that would be caused by BT's first strike since 1987. As a high noon deadline for BT to raise its pay offer to staff passed without a resolution, the Communications Workers' Union (CWU) warnedthat many of its members work as BT engineers, and strik