BPM ownership is often unclear in organizations, but getting the right people to take charge often dictates BPM success.
In-database analytics -- the blending of data warehousing and predictive analytics – helps Catalina Marketing foretell consumer behavior.
Twitter has been ordered to set up and maintain a comprehensive information security programme and allow a third-party review of that programme every two years for 10 years.
The US government has announced plans to nearly double the wireless communications spectrum in the next ten years to encourage the spread of wireless broadband,...
US network equipment maker Cisco has signed a framework agreement with Abu Dhabi Systems and Information Centre (Adsic), the information and communications technology arm of the Abu Dhabi government.
The US has published a strategy aimed at improving the security of online transactions. The report builds on the Cyberspace Policy Review, commissioned by President Barack Obama, which analysed the government's ICT infrastructure defensive capabilities.
Intel has posted a video demo of the pre-alpha MeeGo for tablets on YouTube. MeeGo, the Linux operating system from Nokia and Intel, aims to provide a cheap alternative to Windows and Android on Net Books and smartphones.
US congress members have written to Apple chief executive Steve Jobs about concerns that the firm is collecting and sharing geo-location data of iPhone and...
The Cabinet Office says it wants the public to have a say on which data sets it releases, as part of its new "commitment to transparency".
Indian supplier L&T Infotech is creating 85 jobs in Northern Ireland by setting up a European development and maintenance centre in Belfast to support global customers.
IT professionals worry about the performance, security and reliability of cloud computing. But the biggest barrier is the inability of cloud computing providers to deal with the corporate supply contracts demanded by big business, says Stuart Curley, chief technology architect at Royal Mail.
The government could rely on its "big society" idea to get broadband into rural communities.
The idea that communities club together and set up their...
The IT world seems to relish a legal spat and no sooner has a six year battle between SCO and Novell wound down than Microsoft and Salesforce start to bring the lawyers into argue over intellectual property. Salesforce.com is suing Microsoft for alleged patent violations seeking unspecified damages
2e2 is consulting with staff on its support desk about potentially outsourcing their functions to Indian firm Patni. The process, which according to reports, will impact around 150 jobs in the UK is due to be completed on 25 July, said 2e2 group business development director Nick Grossman. "W
Riverbed is looking to its first tranche of services specialists in the channel to take the pressure of its support call volumes.The WAN optimisation specialist has announced those resellers and distributors across Europe that had been successful gaining its Authorised Support Partner (RASP) certifi
Dell has beencriticised for extending the time its takes to pay suppliers by an additional 15 days. The US tech monster has written to them to warn that from 10 July it is "standardising its payment terms across its supplier partners' due to the challenging economic conditions, meaning that it
New SaaS ERP offerings could entice discrete manufacturers to run their heavy-duty ERP in the cloud – and some small manufacturers say they’re interested.
The development of cloud computing offerings for health care is well under way, but it could take years for cloud services to catch on. Security concerns stand in the way.
Oracle has released new Oracle-Sun x86 hardware, including six servers based on Xeon processors that Intel introduced three months ago.
The renamed Customer 360 Summit, Gartner revealed its analysis of CRM's past and how that history is affecting the present CRM market, plus its predictions of CRM’s future.
Oracle painted a pretty picture of its first full quarter with the Oracle-Sun merger under its thumb. But the reality doesn’t entirely jibe with that picture of the Oracle-Sun merger.
National Grid has outsourced its finance and human resource support to Tata Consultancy Services with about 300 workers affected.
Apple claims it sold 1.7 million iPhone 4s in its first three days, outstripping analysts' forecasts and setting a record for a new version of the device.
The European Union has reached an agreement with the US to continue sharing European bank data to help fight terrorism, after initially rejecting a proposal to extend information sharing because of privacy concerns.
Confidence in the economy is a precious commodity which has taking a beating since the election and the aftermath with the focus on cuts and austerity. The consequences are that those running small businesses are less optimistic about the outlook and their confidence has dipped since the election,
Government plans to cap the number of overseas workers entering the UK have survived the coalition negotiations with the Liberal Democrats. As a result, businesses might have to change their IT cost-cutting strategies.
Passwords are fundamentally insecure and represent the biggest security threat facing organisations, says Jason Hart, senior vice-president for Europe at security firm Cryptocard.
Desktop virtualisation is starting to penetrate the corporate market as users are faced with the decision to upgrade their aging estate. With many users now at the point where they can no longer hold on to Windows XP given the notice by Microsoft that it is terminating support for the operating sys
With voice margins declining broadband provider Virgin Media Business has launched a reseller programme aimed at attracting those with the expertise in data sales. Boasting of its fibre optic network and its plans to offer dealers a wide portfolio of products Virgin Media Business is heading down a
Bell Microproducts shareholders last night voted overwhelmingly in favour of the proposed acquisition by Avnet Corporation. The offer of $7 per share, which valued the distributor at $594m (£396.6m), was tabled late in March and is edging closer to completion. In a statement Bell confirmed it
Recovery in the UK PC and low-end server markets fell sequentially in May but was up on last year as shipments and revenues generated through distribution saw double digit growth. Figures by channel analyst Context revealed unit growth on PCs, Intel based servers and workstations was up 25% on the
IBM EMEA chairman Larry Hirst CBE is to stand down next month after more than three decades with the company. In his current role he represented Big Blue to authorities including the European Commission, NAT and EDA covering areas such as business regulation. "IBM has confirmed that Larry Hir
Thanks to operational business intelligence, the old whiteboard is out and a new electronic tracking board is in at one hospital emergency room.
HIPAA enforcement has changed since the HITECH Act passed. An Office for Civil Rights official recently explained the new HIPAA rules and outlined how providers can avoid costly data breaches.
Cisco has unveiled an ultra portable collaboration business tablet with an open platform based on Google's Android operating system.
CIO Darryl Salmons has left the Financial Services Authority (FSA) to lead a newly-formed CIO advisory practice at a London consulting firm. Salmons...
Software services are set to be the biggest IT capability offshored by UK IT directors over the next 12 to 18 months, as businesses look for customised and...
HM Revenue & Customs has frozen spending on IT, according to a report from the National Audit Office.
Symantec has launched an online tool to enable small businesses to see how their security, data protection and storage profiles measure up against those...
Cisco Capital has tweaked the balance of reseller deals it will finance that include third party products to allow its partners to sell a wider solution. Previously the vendor had operated with a 70/30 split with a the bulk of a sale being Cisco kit in order for it to get financed but it has moved
Cloud computing offers business potentially huge cost savings and productivity gains, but security concerns are preventing many organisations tapping in to these benefits.
Even before the private sector has come up with an answer to how to extend rural broadband as the Channecloor expects them to do the UK has slipped further in the global internet provision rankings. According to figures from the Economist Intelligence Unit the UK dropped one place in the digital ec
Dickie Oliver, vice-president of global IT for Yum, the company behind KFC, Pizza Hut and Taco Bell, speaks to Adam Burns about how IT keeps the company cooking.
Members of the BCS behind calls for an Extraordinary...
CA Technologies has scrapped minimum order requirements on its ARCserve products promising better margins and back-end rebates as part of a promotion that will run until March next year. The promotion is available for recovery management and data modelling reseller partners across EMEA who register
Sales through the major US distributors have surpassed pre-recession levels and Europe is gradually heading in the right direction, according to figures from the Global Technology Distribution Council (GTDC). The data shows that $2.55bn worth of hardware was shipped by GTDC members in April 2010 co
Microsoft has warned resellerscontinuing to rely on traditional softwaredelivery methodsthat they risk becoming marginalised as customers begin transitioning to the cloud. This scare tactic is designed torecruit partnersfor its Business Productivity Online Services (BPOS) and comes after the US gia
SaaS vendors' claims don't always stand up. Gartner analysts took a closer look at some myths at the recent Customer 360 Summit.
Learn how healthcare business intelligence (BI) systems and BI tools are being used by UK primary care trusts (PCTs) to improve business processes and track spending and staffing.
BT has admitted that it will lose money on its Sky Sports offering in its online TV service as a result of BskyB's wholesale price increase.
Business IT user group the Corporate IT Forum will aim to better prepare IT professionals for the changes in the industry, says new chairman John Harris.
The UK's approach to security needs radical reform, says Martin Sutherland, managing director of information intelligence firm Detica.
Officials can preserve their anonymity despite freedom of information requests about their handling of controversial matters, the European Court of Justice has confirmed.
Automated call-answering services unsurprisingly topped the list of Britons' pet peeves, according to findings on sources on irritation with financial services by market researcher Mintel.
Analyst company Gartner has pegged back its prediction for IT spending growth this year as a result of a strengthening dollar and public sector spending cuts in Europe.
Norwegian energy firm Statoil has outsourced its accounts payable functions to Accenture in a five-year business process outsourcing (BPO) deal for an undisclosed sum.
The NHS spent £1.6bn on IT in 2009, the government has revealed.
The identity card scheme raised £196,000 of income in the last financial, year Home Office minister Damian Green has revealed.
Former government CIO Ian Watmore is to become the chief operating officer of the new efficiency and reform group in the Cabinet Office, which aims to cut £6bn lost to Whitehall waste this year.
UK users of online banking services are under attack as criminals use malware that is undetected by most anti-virus software.
According to browser...
Members of the BCS behind today's Extraordinary General Meeting have raised questions about the transparency and accountability of the Chartered Institute's £5m rebranding programme.
Gartner has downgraded its forecast for global IT spending due the slide of the Euro against the US dollar and public sector austerity measures. The market watcher initially predicted growth of 5.3% in 2010 but the devaluation of the Euro in recent months, reaching a low of $1.19 in June, has force
Cisco has released one of the most embarassing corporate videos of all time. Seriously.
Systems management specialist KACE has set its sights on extending its reseller base following on from its acquisition by Dell with a channel refresh waiting in the wings. With a large chunk of its reseller business being taken up by a pre-acquisition deal with Dell it has seen its indirect portion
The BCS Chartered Institute of IT, which represents 70,000 IT professionals and academics emerged victorious this evening when its membership voted against motion’s of no confidence in the BCS leadership at an extraordinary general meeting today.
Citrix could take a hit of up to $15m in its second quarter earnings after the software player came to an agreement with tax authorities in the US. The settlement in principle has been made between the Internal Revenue Service (IRS) and Citrix to take a hit in the next quarterly results and end an
SAP is looking to expand its channel numbers back past 100 after going through a rationalisation process that saw it shed 50 partners at the end of the last quarter. Having reduced its reseller numbers down to 92 from 145, to weed out those that did not deliver value or show signs of investing in t
Fujitsu is opening up server and storage consolidation services to mid market resellers that there previously aimed at large corporate and central Government customers. The Server Consolidation Assessment and Storage Consolidation Assessment services delivered by Fujitsu's professional consulting a
Emerson appears to have won its two year battle to buy UK UPS vendor Chloride after rival bidder ABB today decided not to up its offer. An initial offer made in May 2008 was rejected by Chloride management, as was a bid it tabled this April but the situation intensified a month later when Swiss eng
5-minute interview: Computer Weekly spoke to BCS CEO David Clarke
Deloitte's Dutch operation is using social media to improve its recruitment process and websites like Twitter, Facebook and LinkedIn all have parts to play.
The best data quality software vendors offer platforms that combine data quality tools with data integration and MDM products, according to Gartner.
A labor management system can show warehouse workers how to perform tasks more efficiently and measure their performance against clear standards.
Bad product data leads to costly mistakes and missed opportunities, but there is some hope, according to experts and IT pros.
China has lashed out at the European Union (EU) over a wireless modem anti-dumping investigation.
French competition authorities have found that Google abused its dominant position in the internet advertising market when it prevented a location-data company using its AdWords service.
Chipmaker Intel has denied it is scaling back its commitment to the WiMax wireless standard.
Kaspersky Lab has patented technology in the US which it claims allows the potential scale of malware epidemics to be predicted accurately to stop them spreading.
Former head of strategy for global technology and operations at Standard Chartered Bank, Natasha Davydova, has been appointed managing director of group...
Lloyds Banking Group's Halifax business is cutting its workforce by 650, with back-office jobs in the firing line again.
The bank is closing an insurance...
The most visited channel stories on MicroScope.co.uk from the last seven days: Equanet restructure leads to exit of senior staff As part of the ongoing transformation programme to align the business more closely to its customers, Equanet has announced plans to restructure its sales management tea
When Cisco called together the main executives in its Capital business to talk about the current state of credit the resulting conversation showed the situation seems to have changed fundamentally since the start of the recession. Throughout the last three or so years there have been moans about cre
The Deputy Prime Minister Nick Clegg has started his campaign to cut business red tape courting the public to find out which rules they would like to see axed. Labour has been cast as the villain of the piece responsible apparently for introducing during its time in power red tape that has cost the
The New York Stock Exchange (NYSE...
Sage is expecting the mobile functionality built into its latest flagship product will be a tick in the box for both customers and channel partners. As the vendor starts shipping its Sage 200 2010 product the ability to use some of the business intelligence functionality on a Blackberry is somethin
Dell has been busy on the acquisition front again moving into pick up data centre software player Scalent for an undisclosed amount. The deal was announced last night and should bolster the enterprise server business for the PC Goliath as it will integrate the Scalent software into its Advanced Inf
Cisco has announced a major reshuffle of its worldwide channel team as it looks to grow its SME business and get more fro resellers selling into vertical markets. Three major appointments have been made to support a strategy that aims to develop the channel, grow SME business and expand into vertic
The National Labor Committee (NLC) has found what it calls "illegal and sweatshop conditions" at a Chinese...
The retailer's IT chief talks to Angelica Mari about his extended role, outsourcing plans and the BestBuy integration