TechTarget News - Week of Mar 22, 2020

Seek ditches pagers for cloud service in IT operations

Australian employment marketplace Seek is doing away with pagers in favour of PagerDuty’s cloud-based digital operations platform to scale up its IT operations in Asia and Australia

Interview: Jamil Farshchi, CISO, Equifax

Equifax CISO Jamil Farshchi discusses public cloud and why it’s not something IT security professionals should be afraid of

Pandemic will delay, cancel ERP deployments and test vendors

The pandemic will challenge ERP deployments in some unique ways. Travel restrictions are shutting down access to the people needed to plan and implement projects, and remote working may create a hurdle.

Companies bolster endpoint data protection for remote work

While plenty of teleworking tools exist to help the increase in people working at home due to COVID-19, managing and protecting proliferating endpoint data can alter IT pros' jobs.

Coronavirus puts brakes on MSP acquisitions

The pandemic is expected to slow the once blistering pace of managed services transactions, but larger IT services firms such as Accenture have the wherewithal to pursue deals.

Coronavirus pandemic ups the IT contract negotiation game

IT contract negotiation has always been a difficult dance between customers and vendors, but the coronavirus pandemic means there are new rules to navigate on both sides.

Legacy AV defenceless against onslaught of evasive malware

More than two-thirds of malware detected by WatchGuard in the last three months of 2019 was able to evade signature-based antivirus products, rendering them effectively useless in most instances

ETSI unveils augmented reality framework

Industry specification group on augmented reality develops new specification to enable multi-supplier ecosystem for industry and consumers

JetStream DR on Cloudian offers MSPs lower-cost DRaaS

Disaster recovery meets object storage in a new DR-as-a-service offering. Managed service provider Enterprise Networking Solutions Inc. has deployed the product with customers.

Secure remote access offering gains ground among MSPs

Todyl's Secure Global Network, available free for 30 days, aims to help managed service providers protect customers' home-based employees amid the coronavirus pandemic.

Cisco security GM discusses plan for infosec domination

At RSA Conference 2020, Gee Rittenhouse, senior vice president and general manager of Cisco's security group, talks about the company's strategy to reshape the infosec industry.

Zendesk Relater primes customers for remote call center work

Zendesk focuses on fledgling Sunshine and Sell CRM platforms, as well as helping its well-established customer service base switch to remote call center work.

Canon breach exposes General Electric employee data

Canon Business Process Services was breached last month, according to an announcement by General Electric, which used Canon for employee document processing.

Australia inks digital economy pact with Singapore

Australia’s digital economy agreement with Singapore will pave the way for data transfers and other digital trade opportunities

Coronavirus takes toll on IT spending in Asia

The economic fallout from the Covid-19 outbreak is expected to slash the growth rate of the region’s IT industry to just 1.2% this year

Computacenter buying and Tech Data fighting in France

There is plenty going on over the other side of the Channel at the moment as Computacenter looks to expand and Tech Data and Ingram counter fines dished out by the French authorities

Nutanix Objects 2.0 lays groundwork for hybrid cloud

The latest Nutanix Objects update gives users higher capacity per namespace, but experts say the endgame is flexibility between the data center and the cloud.

Ericsson wins exclusive 5G contract with Cosmote Greece

Swedish comms firm tapped for 5G radio access network to strengthen Greek provider’s existing networks and boost network quality, capacity, speed and operational efficiency

Virtual hiring, avoiding layoffs part of HR's pandemic response

In the face of a pandemic, many firms are trying to avoid layoffs and even hire. They are using virtual tools, including testing systems called virtual job tryouts, to select their potential new hires

Everbridge Critical Event Management tailored for COVID-19

The coronavirus requires a massive response. Emergency communications and crisis management specialist Everbridge seeks to provide critical information for employee protection.

Developed APAC states most exposed to cyber risks

Singapore, South Korea, Japan, Australia and New Zealand have the highest exposure to cyber risks, but they are also the most prepared to deal with cyber attacks, study finds

Coronavirus: Openreach to restrict engineers’ home visits

BT’s national broadband provision division announces that it is to cut down on home visits throughout the UK and focus only on national infrastructure, essential public services and vulnerable customers

Coronavirus: Be alert to rogue mobile apps exploiting outbreak

Well-meaning developers are beginning to offer medical apps to monitor coronavirus symptoms and provide information on the pandemic. Opportunists and cyber criminals are not far behind them

HP Inc warns of M&A uncertainty due to coronavirus

Company writes to shareholders in an attempt to thwart Xerox’s ongoing acquisition bid and its plan to oust the existing board

Priority Software mobile apps open ERP systems

Priority Software's mobile apps and Mobile App Generator improve access to its ERP systems and improve productivity for processes like inventory management and sales operations.

AI in procurement creates searchable, sorted data

Canadian startup Tealbook uses NLP and machine learning to automatically create sorted and searchable supplier data, enabling its customers to spend less time looking for data and more time using it.

COVID-19 effect on analytics software development an unknown

With COVID-19 forcing software engineers to work remotely rather than together in teams, they'll need to find new ways of collaborating in order to keep up the pace of innovation.

Kansas City Royals spin up cloud contact center

The Kansas City Royals closed its offices, but a telephony switch helped the call center address ticket holders' anxieties over baseball games affected by coronavirus shutdown.

Microsoft Azure capacity woes don't signal the worst

Microsoft Azure experienced capacity issues in Europe, with some users unable to spin up VMs. The company is taking 'proactive steps' for the future.

U-turn in network market forecast amid coronavirus pandemic

IDC predicts the global market for switches and wireless LAN products will fall in 2020, with revenues from switches below last year and wireless LAN sales rising less than 1%.

Huawei to boost Kunpeng ecosystem in cloud play

Chinese tech giant will shell out $200m this year to build an ecosystem around its Arm-based processor to bolster its position in the cloud computing market

Farmers Insurance piloting human-like VR training

VR training has become a best practice at Farmers Insurance Exchange. Its claims adjusters are being exposed to more scenarios and learning how to do their jobs faster with the help of VR.

Businesses rethink conference room upgrades amid coronavirus

Conference room upgrades are largely on hold for now. Tech buyers say the coronavirus outbreak will change their priorities once employees return to the office.

MSP market may thrive in a downward economy

The managed services industry could further expand if the U.S. faces another major economic downturn, according to the CEO of MSP software firm NinjaRMM; more news from the week.

Remote work tools go from '0 to 100' in Corona

This city has turned to technology -- like Citrix virtual desktops -- to maintain services in the midst of the COVID-19 crisis. CIO Chris McMasters discusses the lessons already learned.

SAS analytics platform benefiting from AI investment

Fueled by SAS' investment in AI and augmented intelligence features, the long-established vendor strengthened its BI platform with a host of new features and capabilities over the past year.

iPad Pro news a boon for enterprise users

Apple announced updates to its iPad Pro, including mouse support, but analysts do not believe the changes will lead to widespread adoption.

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