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Service desk automation: Benefits, examples and strategies
Service desk automation combines AI, workflows and self-service tools to reduce IT costs, improve resolution times and scale support.
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Datadog observability breaks away from SaaS with BYOC
Datadog supports BYOC, federated logs search and third-party SIEMs, but one analyst warns vendor lock-in can take multiple forms.
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DASH 2026: Datadog goes from watching code to writing it
Bits Code turns Datadog's telemetry into pull requests, which raises an important question: Who owns the code your monitoring vendor writes?
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Why policy-based automation matters for today's IT operations
IT environments are more complex than ever, and traditional automation might not be enough. IT leaders should consider policy-based automation for operational consistency, governance and incident response.
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DevOps Tech & Culture News
DASH 2026: Datadog goes from watching code to writing it
Bits Code turns Datadog's telemetry into pull requests, which raises an important question: Who owns the code your monitoring vendor writes?
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Nvidia NemoClaw, JFrog shore up OpenClaw security
OpenClaw's viral popularity shows AI agents have arrived, according to Jensen Huang, but it's also highlighted the new application security risks they pose.
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Automation & Orchestration Evaluate
Why policy-based automation matters for today's IT operations
IT environments are more complex than ever, and traditional automation might not be enough. IT leaders should consider policy-based automation for operational consistency, governance and incident response.
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IT Systems Management News
Datadog shops: AI incident management needs platform engineers
AI-driven incident management will only be as good as the human-designed platforms they run on, according to conference presenters at Datadog DASH.
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Careers & Skills News
Kelsey Hightower's advice for platform engineers as AI looms
In this episode of IT Ops Query, Kelsey Hightower breaks down the current state -- and future -- of platform engineering in the AI era, plus skills development tips for IT leaders.
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Cloud deployment and architecture Evaluate
A 4-step action plan to modernize legacy systems
By assessing legacy systems and prioritizing modernization, enterprises can transform old infrastructure into a modern digital foundation that supports emerging technologies.
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DASH 2026: Datadog goes from watching code to writing it
Bits Code turns Datadog's telemetry into pull requests, which raises an important question: Who owns the code your monitoring vendor writes?
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Why policy-based automation matters for today's IT operations
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Self-healing IT systems: Benefits, challenges and use cases
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Preparing for the vital but complex era of AI
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IT automation challenges and how to overcome them
IT automation promises faster operations and lower costs, but legacy systems, AI risks, maintenance complexity and skills gaps often prevent initiatives from scaling.
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The promise of SRE: Can it ease infrastructure integration?
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Observability's role in mitigating IT security risks
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5 ways to achieve rapid IT incident resolution
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Zero trust in the IT ops stack: Securing hybrid workloads
Zero trust replaces perimeter security with identity-based access, automation and continuous monitoring in hybrid and multi-cloud environments, boosting visibility and resilience.
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DevOps metrics and KPIs you should track
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7 observability best practices to improve visibility, performance
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Minding the gap between prototype and production
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IT Operations Basics
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Service desk automation: Benefits, examples and strategies
Service desk automation combines AI, workflows and self-service tools to reduce IT costs, improve resolution times and scale support.
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6 best open source workflow engines for 2026
When evaluating open source workflow engines, learn their features and strengths, then view top platforms that streamline data pipelines, roll out microservices and automate tasks.
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AI assistants for IT ops: Select and govern operational bots
AI assistants are transforming IT operations by improving efficiency and resolution times, but success depends on governance, validation, transparency and leadership oversight.
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IT systems management and monitoring
Datadog shops: AI incident management needs platform engineers
AI-driven incident management will only be as good as the human-designed platforms they run on, according to conference presenters at Datadog DASH.
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IT systems management and monitoring
Datadog observability breaks away from SaaS with BYOC
Datadog supports BYOC, federated logs search and third-party SIEMs, but one analyst warns vendor lock-in can take multiple forms.
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Systems automation and orchestration
Cisco agentic AI security push faces enterprise trust gap
Cisco officials urged customers to "meet the Mythos moment" with new agentic defenses, but businesses' mistrust of AI cuts both ways.
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