Marc Benioff, chairman of Salesforce.com, met with dozens of reporters and analysts at the company’s annual Dreamforce conference this week and fielded a wide range of questions, from clarifying plans for its marketing cloud (it will happen) to expressing opinions on the U.S. economy (what recession?). Benioff stayed on message, promoting the cloud and his plans for the social enterprise throughout this exchange.
Elekta, a Swedish medical company which provides equipment for radiation therapy, is using forecasting software from Inform to manage spare parts in its warehouses.
UK IT leaders might struggle to take advantage of the latest applications to drive efficiency and competitiveness because CIOs are failing to understand what is in their applications portfolio and how much they are costing, according to research from Fujitsu.
City University London is looking for experienced information security and risk professionals to enrol in a new course aimed at giving them the skills required for managerial and consultancy roles.
The British Transport Police (BTP) has deployed a Dell Fluid Data Solution to sit on its VMware platform, as part of the force's server virtualisation strategy.
More than half of the UK population aged 16 and over is now using social media, according to the Office of National Statistics.
The European Parliament has signed a managed application development, maintenance and support deal worth about £10.5m with Accenture.
A breach of Dutch root certificate authority DigiNotar, which resulted in the fraudulent issuing of certificates, has widened to include several security agencies.
Samsung will have to remove its recently unveiled Galaxy Tab 7.7 from display at the IFA trade show in Germany following Apple's latest injunction.
The government has announced a framework agreement worth up to £2bn for its public services network (PSN), enabling the delivery of public services from any place by any provider.
Hackers claiming to represent Microsoft are using phishing attacks to dupe UK residential and business PC users into paying for fake anti-malware software and services.
The value of global IT services sales plummeted 40% in the second quarter of 2011 to just over $19bn. A lack of big deals in the public sector exacerbated a drop in private sector contracts, said Ovum analyst Ed Thomas.
Turkish hackers have carried out domain name system attacks on around 200 websites, including The Register, The Daily Telegraph, BetFair, Vodafone and Acer, redirecting traffic to third-party websites.
Toshiba, Acer and Lenovo have launched a series of lightweight laptops combining notebook, smartphone and tablet capabilities.
Customers of Everything Everywhere and Three will be given access to high-speed mobile broadband with Virgin Media Business. Virgin Media Business will build 14 regional aggregation networks across the UK for MBNL to support 3G functionality, from video-calling to mobile TV.
Huawei's new vice president of enterprise for the UK and Ireland, Simon Culmer, will be tasked with setting up a local distribution channel, the firm has said. Culmer joins the Chinese comms and networking vendor from Sun Microsystems, and also brings over a decade's worth of Cisco experience to the
The legal spat between Samsung and Apple continues to drag on in the German courts with the fruitfully named US vendor so far winning out against its rival in preventing its tablet from being sold and promoted across Europe. The decision by Samsung to stop promoting its Galaxy Tab 7.7 at the IFA sh
Former BT Engage IT sales director Gary Butters is heading to managed network, hosting and services provider Easynet Global Services to head up its UK sales and marketing activities. Easynet said his track record of creating high-performing sales teams and delivering improved levels of efficiency le
The revelations over increased complaints come against a background of more determination by the government to get more SME suppliers selling into the public sector to encourage competitiveness and better deals in the hunt for savings as the deficit is tackled. But with those cuts already having an
The current head of Hewlett-Packard's personal systems group (PSG) has indicated that he plans to stay at the helm of the operation even if the vendor decides to spin it off. Todd Bradley has revealed his determination to stay in charge of the PSG efforts in an interview with Reuters and his comment
BT is combining three of its formerly standalone businesses - BT Engage IT, BT Business Direct and Dabs.com - into a new £400m IT services division.
Customer relationship management (CRM) is failing to deliver business value, according to a study from the National Computer Centre (NCC).
The government has outlined measures to cut red tape around recruiting and training apprentices in a move that could help encourage more firms to recruit young people into IT.
Regulatory body Ofcom is to delay the auction of its 4G spectrum due to a number of technical and competition issues around the sale.
Gambling firm Betfair has increased mobile sales by 78% to reach £4.2m in its first quarter of the 2012 financial year.
IT service providers are investing in business models such as cloud computing despite their own conservative estimates about its take-up, according to figures from Gartner.
Storage virtualisation specialist Virsto has developed a version of its software for VMware, which it claims will radically reduce the cost of server hardware.
Sony has named Philip Reitinger as senior vice-president and chief information security officer, who will report to general counsel Nicole Seligman.
UK businesses are clamping down on social media in response to recent high-profile data breaches, according to the latest annual WorkLifeWeb report from content management firm Clearswift.
Security researchers have uncovered evidence that fraudulent digital web certificates issued by Dutch root certificate authority DigiNotar were created with the aim of spying on people in Iran.
Dell has partnered with Chinese search engine company, Baidu, to develop tablet and smartphone devices, according to internet reports.
CIO Maytee Aspuro turned to desktop virtualization for a mobile field staff, and set the stage for a government agency migration to virtual desktops.
The second edition of Securitybyte 2011 is being held from September 6 – 9, 2011 in Bangalore. Vignettes from Day 1 of the international infosec conference.
Three Oracle experts - Rich Niemiec, Raymond Payne and Ian Abramson - weigh-in on Oracle Exalogic, the company's so-called "cloud in a box."
IT hosting provider Peer 1 has reached the milestone of gaining 100 partners across EMEA, with 70 of them in the UK, as it looks to secure more business through the channel. With an ambition to secure 30% of new business via the channel Peer 1 has been recruiting resellers over the past few months
Michael Battle, former RM service manager, is heading to public sector hardware supplier Stone as director of services, a newly-created role designed to strengthen its service provision in the public sector and education markets. Battle, who has 30 years cumulative experience in the industry, most r
Recovering from a massive, high-profile breach of its systems, Sony Corp. is looking to Philip Reitinger to lead its security initiatives.
New features in Java 7 aim at bolstering security by switching off weaker encryption schemes.
The virtualisation opportunity remains a large one for the channel with a sizeable number of customers yet to make any moves in the area. Research carried out by Computacenter at the Cloud Computing World Forum revealed that although 20% of organisations had fully virtualised IT estates an equal 20
We are all meant to be getting more social but with the likes of Twitter and Facebook identified as sources of security threats more firms are clamping down on the use of networking sites. Over the past six months the rise in the use of social networking sites as a launch pad for cyber attacks has
See how American Express and Dell turned around their customer satisfaction ratings by applying customer experience management (CEM) principles.
Oracle says it won’t support multivendor stacks unless the problem originates with Oracle, but Microsoft and IBM don’t cover themselves in glory either.
The National Outsourcing Association (NOA) is warning that in the wake of the decision by Fujitsu workers to strike customers should be looking into the idea of taking their services from a larger number of suppliers. Fujitsu workers voted to strike last week, with walkouts possible this month and n
Ingram Microwill launch a programme designed to attract new Cisco resellers later on this month, the distributor has said. The firm has developed a pan-European programme, dubbed 'Fly Higher', with assistance from the vendor, to help develop and accelerate dealer profitability on Cisco's product and
Even the great wire walls around Sydney cannot stop us from disseminating VoIP info to you on this day of APEC.
Manchester-based servcies provider ANS has more than doubled its turnover to £29.4m during an eventful fiscal 2011. In the 12 months to 31 March, the firm turned in gross profit of £6.6m, up 68%, and operating profit of £1.5m, up 66%. The firm's growth spurt came in part from its a
Siemens Enterprise Communications (SEC) hasnamed distribution manager Tony Smith as its new UK indirect channel sales director, replacing Leon Mangan, who is leaving to take up a new post elsewhere in the industry. Smith will take up the reins at the start of SEC's new financial year in October, and
Microsoft's cloud-based desktop management console Windows Intune will be generally available next month with new features for IT shops without Systems Center.
A report prepared by the IT security firm conducting an audit of the DigiNotar network, found serious lapses in security and more than two dozen compromised CA servers.
The former channel head at Dell has popped up within just a couple of days of his departure from the PC giant, being confirmed in a role driving corporate and commercial business at Hitachi Data Systems. Paul Harrison has been handed a newly created role at HDS, which he takes up from the start of n
BT is to form a £400m IT services business that will see the integration of three standalone units, reseller Engage IT, BT Business Direct and e-tail arm dabs.com, with Engage IT head Martin Balaam to step down as a result. "The new entity will deliver IT services to the entire spectrum o
As a new initiative launches to invest in innovation and bridge the gap between academia and commerce, Computer Weekly looks at what the UK can learn from Australian city Melbourne, which points to success being driven by a simpler and more generous tax relief system.
IBM plans to put the mainframe at the heart of virtualisation. While mainframers will argue that the industry is only now starting to catch up with mainstream server virtualisation, the zEnterprise BladeCenter Extension (zBX) is the company's weapon of choice to manage heterogenous environments.
The government will not be using Facebook as part of its Digital Identity Assurance project - a key platform in the drive to deliver more public services online - because of concerns over how the social network uses personal data.
There has been much speculation around the identity and motive of the hacker who was able to breach DigiNotar and issue fraudulent digital certificates for hundreds of websites, but putting such speculation aside, what is the broader significance of the incident?
Merchant bank, Jaguar Financial, which has investments in Research in Motion (RIM), has called for the Blackberry-maker to put itself up for sale following falling share prices, delayed products and loss of market share.
The UK is expected to invest $3.35bn in datacentres - the second highest spending of any country. But a slow expansion rate ranks UK datacentre growth at 21st out of 22 countries, according to the DatacenterDynamics Global Industry Census 2011.
Compuware has unveiled a tool to allow software developers to test applications' use of private data, while retaining the privacy of the organisation's information.
The Center for Regulatory Effectiveness is petitioning the US Federal Trade Commission to establish a trade regulation framework for online companies such as Facebook, Twitter and Google.
Durham University is planning to save millions of pounds over the next five years through a web-based purchasing system.
Whitehall is not exactly known for being at the bleeding edge of technological innovation. But as the newly appointed government director of digital, Mike Bracken is set to change that perception. In an exclusive interview, he discusses the challenges ahead.
A report from the Policy Exchange on cutting costs in UK police authorities has pointed to outsourcing and sharing back-office services as a way of meeting government savings targets while retaining frontline police officers.
Home credit provider International Personal Finance is reducing costs and improving business agility by moving its IT infrastructure into a private cloud.
Yahoo's board has replaced Carol Bartz as chief executive of the online media company with immediate effect.
The Open Data Center Alliance (ODCA) has launched a competition to find the best cloud computing practices and will award a cash prize of $10,000 for the winning entry.
EHRevents.org offers health care providers a place to file adverse event reports concerning EHR technology. Reports will be forwarded to the FDA, which wants to track EHR safety.
The vast and sometimes hostile landmass of Australia can be a tough place to do business. But CatholicCare has overcome some challenges through solutions from Avaya and WatchGuard.
While Oregon officials have had success with a cross-government compliance program, standardizing federal requirements is another matter.
As Day 2 of Securitybyte 2011 clears the way for two more days of action-packed workshops, we take a look at today’s highlights.
Booming sales of mobile devices haveleadto year-on-year growth of35% in enterprise wireless LAN (WLAN) sales, as Wi-Fi coverage in both public and private spaces becomes a must-have service, according to analysts at Canalys. The worldwide market, which includes sales of both access points and contro
Hacker, claiming responsibility for the DigiNotar attack, named GlobalSign as one of four CAs that have been successfully breached.
The warnings about the security threats of social networking sites have made a deep impression on users with a growing number of users taking the view that sites like Facebook and LinkedIn pose a threat. Research yesterday from Clearswift revealed that a third of UK firms were clamping down on allo
Buy-and-build security outfit Corero Network Security has booked a first half pre-tax loss at its core business, acquired earlier this year through a reverse takeover ofTop Layer, butsaw strong growth at its non-core education-focused business, Corero Business Systems (CBS) The Top Layer business, n
Riverbed aims to improve VDI performance over the WAN for VMware View users by partnering with Teradici, the developer of PCoIP.
A fragile economy, lack of football world cup to spur TV sales and a gap between iPad launches all took their toll on Dixons Retail operation with sales dropping at the high-street giant.
As PHP finds wider use, teams must vault the development-to-deployment gap. Zend's latest rev addresses such issues.
Headlines: Industry experts say it's unlikely that Intel’s Thunderbolt storage systems will see widespread SMB adoption; Promise has a Thunderbolt system but few others have committed.
Learn how one manufacturer used business process management dashboards to tighten up workflows, reduce data entry and avoid billing mistakes.
VARs need to prepare themselves in case their primary vendor gets bought or disappears.
Rivals tothe threatened PSG PC business are jostling for position in the wake of the uncertainty created by HP's decision to explore a sale or spin-off of the unit. Dell and Fujitsu Technology Solutions(TS) have been quick to stick their flags in the ground, with both rivals claiming to see growing
Cyber crime is costing the global economy billions as criminals exploit vulnerabilities to steal sensitive data and financial information. The Norton Cybercrime Report 2011 estimated the cost globally to be $114bn a year with 431m adults victims of attacks, making this form of crime more lucrative t
Even though CIOs have done an excellent job of reducing costs, there is more cost optimization to be done, Ernst & Young's David Nichols says.
SAP will integrate Right Hemisphere’s 3-D visualization software into its portfolio to provide manufacturers with visual tools that can help speed their products to market.
Oracle and Google have agreed to try mediation under a federal judge magistrate in their civil case over Google’s use of Java in its Android mobile devices. Private mediation has thus far failed.
Universities face a balancing act as they become increasingly expected to improve the experiences of more demanding students while making budgets go further, and IT is a critical tool in finding this balance.
The London boroughs of Lewisham and Bromley have combined forces to use the same provider for datacentre and desktop services operated through a contract...
The government did not consider shutting down social media sites during the riots last month, Home Secretary Teresa May admits.
The government is struggling to implement the next stage of its IT strategy, according to the latest report from TechMarketView.
Lancashire and Cumbria hospitals are to enable doctors to assess stroke victims who need rapid treatment using high-definition video conferencing.
The rewards for creating a customer-focused online community are huge. But success comes at a price, as recent issues encountered by Nike's Nike+ running site illustrate. Matt Scott investigates.
As businesses delay PC refreshes, Gartner has questioned whether PC manufacturers will be forced to abandon the market.
Over 1,000 IT workers in government departments will go on strike for 24 hours on 19 September. Unions Unite and the PCS have joined forces in protest at a pay offer from IT service provider Fujitsu.
Four alleged UK hackers suspected of being linked to attacks by hacking groups Anonymous and Lulz Security (LulzSec) have been released on bail after a hearing at Westminster magistrates court.
Taiwanese smartphone maker HTC has filed a third complaint with the US International Trade Commission against Apple in its ongoing war over patent infringement.
GlobalSign, the fifth largest digital certificate issuer, has suspended the issuing of authentication certificates for websites after the DigiNotar hacker claimed to have breached its systems.
Adobe has announced updates that enable Apple iPad and iPhone devices to securely stream video content.
Mozilla issues a hot fix to tackle fraudulent certificates released by DigiNotar.
HP maelstrom and VCE changes capped the list of SearchITChannel.com stories for August 2011.
Cybercriminals are increasingly targeting Android devices with crimeware that is actively communicating with multiple criminal command-and-control servers.
Gartner hassaid that the PC is no longer a compelling device for many consumers after updating its full-year 2011 market forecast today. Speaking candidly in the wake of yet another market downgrade, Gartner research director Ranjit Atwal said that both consumers and businesses were delaying new pur
The budgets around traditional IT spending will remain at risk but those resellers offering managed services are in a better position, according to analysts. With managed services continuing to grow as a portion of the market the warning is that other areas of spending will be tightened. Speaking at
IT pros want to virtualize Internet Explorer, but Microsoft licensing rules forbid the practice. Now, Microsoft has devised a legal way to run old versions of IE with Windows 8.
Choosing the right IT services to deliver is the foundation of a winning IT Service Management strategy. ITIL chief architect Sharon Taylor explains.
Amid a corporate divestiture, one UC pro was told to reconstruct his UC strategy and infrastructure from scratch and with minimal service disruption.
Many companies have clamped down on social networking in the face of security concerns, a new report reveals. Is this a long-term trend?
Weak consumer electronics sales were blame fora poor quarterlyperformance at catalogue retailer Argos, indicating spending remains a problem in retail. Yesterday Dixons Retail revealed a slump in sales and as the major retailers follow suit with their latest quarterly numbers a picture of seriously
Services provider Fujitsuhas been warned that it could face possible financial penalties should it fail to meet agreed SLAs as a result of industrial action by members of PCS and Unite, which is set for 19 September. Over 1,000 IT workers in government departments will strike for 24 hours later this
Users and analysts heading to the SAP TechEd conference in Las Vegas next week are looking to learn more about a range of issues, from in-memory technology to NetWeaver 7.3 and Gateway.
Wireless LAN vendor Meru Networks has acquired Manchester-based security specialist Identity Networks for an undisclosed sum. Identity specialises in providing secure guest and device access management technology, which will now form part of Meru's offering for firms that want toallow guests and emp
Planned updates affect Microsoft Office, Excel and SharePoint Workspace 2010.
Desktop and application virtualisationvendor 2X Software plans to lure Citrix Silver Partners to its table with the promise of a lower-cost, easier-to-install brokerage software option. The firm claims to have already doubled its UK and northern Europe partner base this year and is planning continue
Most users get by with a standard business-grade notebook. But those devices won't cut it in the field. Barwon Water decided on a ruggedised solution when their old slates were at end-of-life.
Adobe is in the process of removing web authentication certificates issued by breached Dutch root digital certificate authority DigiNotar from the Adobe Approved Trust List (AATL).
Cambridge University's examination group has outsourced applications management and support to Cognizant that will see the company replace 20-year-old bespoke applications with off-the-shelf alternatives.
Hacktivist group Anonymous has launched a beta version of a tool that enables users to hijack trending topics on Twitter and tweet messages within them....
The Royal Bank of Scotland (RBS) and Natwest have launched a mobile application to allow Research in Motion (RIM) Blackberry device users to transfer funds between bank accounts.
Supermarket chain Morrisons has completed a major electronic point-of-sale (EPOS) roll-out as part of its ongoing £310m IT transformation programme.
Nokia is updating its Symbian Belle operating system, giving users access to Microsoft Apps from their smartphones.
Microsoft Office365, Windows Live Hotmail, SkyDrive and other online services have been hit by a two-hour blackout.
Twitter has outlined plans to increase advertising revenue and avoid an initial public offering (IPO) after reaching more than 100 million active users.
Having seen vendor's dominate the headlines in the top five over the last couple of weeks thanks largely to what has been going on with the strategic review at Hewlett-Packard it was a reseller story that grabbed the most attention this week. BT to merge Engage IT and Dabs, Balaam steps down It em
Emerging energy management tools, like those from Power Assure, may be what one data center manager needs to wrangle precious power resources.
While two-tier ERP deployments can help manufacturers address cost and operational issues, experts warn of hazards to keep in mind when integrating ERP systems, including data management.
The cost reduction programme at Redstone is having a positive impact with the firm making a sizable reduction in its pre-tax losses and operating expenses. The networking solutions specialist's report for its last financial year, ended 31 March, showed a 41% reduction in pre-tax losses to £6.
More questions will be being asked today over the reliability of Microsoft's cloud service Office 365 after the vendor's hosted software suffered an outage last night. One of the biggest fears most users have around the cloud, along with security, is around reliability and the Microsoft problems wi
Sage has unveiled a certification process to speed up the validation of developers products that aim to extend the functionality and add value to its accounting products. The decision to introduce a certified solution programme, which is available to the vendor's 900 strong developer community, is
The Business Software Alliance (BSA) has launched a campaign encouraging software licensing compliance in the North East of England as part of its ongoing determination to spread the message about being on the right side of the law across the UK. With the losses to the UK software industry running