Healthcare member experience and engagement

Member engagement and experience strategies help healthcare consumers actively participate in their care by enhancing their interactions with the healthcare system. By employing health information technology and communication platforms, payers can personalize care, streamline communication, and provide improved access to timely, appropriate and affordable services.

House bill would lead to provider revenue problems: Analysis
An analysis estimates more than $770 billion in provider revenue losses and substantially higher uncompensated care costs over ...
Initial claim denial rates put revenue cycle in tough spot
New data shows an increase in initial claim denial rates, which are putting pressure on patient collections and the overall ...
R1 secures investment for agentic AI in revenue cycle management
Khosla Ventures has invested an undisclosed amount in R1 to further the vendor's use of agentic AI in revenue cycle management, ...

Healthcare wearable intervention cuts alcohol use, boosts sleep
A digital health program that included self-monitoring via a mobile diary and healthcare wearables helped reduce alcohol intake ...
Home health agencies drop telehealth, citing applicability, costs
Home health agencies are discontinuing telehealth services, indicating uncertainty about telehealth's appropriateness in the home...
Omada Health launches IPO, aims to raise up to $158M
Omada Health is the latest digital care provider to go public, with plans to offer 7.9 million shares at $18 to $20 a share.

Health orgs still committed to closing health disparities
Most healthcare leaders say their organizations will still commit to closing health disparities, even as political and policy ...
How to prevent patient portal messages from causing burnout
Allotting dedicated time for answering patient portal messages and taking a team-based care approach to inbox management can ...
Variable charity care rules risk medical debt for patients
Researchers emphasized the need for state or federal standards for charity care eligibility to lessen the burden on patients ...

What are the top 8 healthcare data and coding standards?
Data standards are the secret sauce that allow information to flow from one provider to another and enable providers to bill for ...
How a FQHC balances innovations in health IT with budget
Mountain Laurel Medical Center operates with a limited budget, but the federally qualified health center still invests in ...
ASTP/ONC taps Thomas Keane for national coordinator role
Thomas Keane, M.D., M.B.A., brings prior ONC experience as he's slated to lead ASTP/ONC.

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