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When is AI work really done? CIOs need a clearer finish line

AI can finish a task while the business result remains unfinished. CIOs must define what "done" means to measure AI's true productivity, cost and value.

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Is AI making the CIO role harder? IT leaders respond

AI is making the CIO role harder as business leaders demand faster results and the technology brings more risks and decisions.

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Upcoming SAP CX features to focus on content and marketing AI

SAP is moving deliberately to build more CX connections across its platforms -- for example, plugging ERP data into marketing to spin up campaigns.

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4 potential risks from shadow AI use in accounting

Lack of AI oversight can lead to an increase in risk for any department, including accounting. Learn more about the risks of shadow AI.

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