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Hyperscalers' mass, AI role dominate partner ecosystems

Seemingly saturated, the massive partner networks of the top cloud vendors still attract service providers and often serve as their top ecosystems, according to a new survey.

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FinOps consulting grows as IT cost management efforts expand

IT service providers pursue advisory, training and automation opportunities as customers adopt FinOps and apply its cost optimization principles across more IT resources.

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6 popular managed services pricing models

Popular pricing models for managed service providers include monitoring only, per device, per user, all-you-can-eat or value-based pricing, a la carte and tiered pricing.

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Generative AI upskilling demands multiple methods, partners

Global IT consultancies take a multilayered approach to GenAI training by developing in-house programs, partnering with tech vendors and tapping online training platforms.

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IT Channel Basics

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    MSP

    A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems.

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    6 popular managed services pricing models

    Popular pricing models for managed service providers include monitoring only, per device, per user, all-you-can-eat or value-based pricing, a la carte and tiered pricing.

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    What is sales motion?

    A sales motion is the particular sales method an organization uses to sell and deliver a product or a service to its customers.

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