TechTarget News - Week of Dec 26, 2021
Wed Dec 29, 2021
AI is the game-changer needed in customer service
The holiday season is a busy time for call center agents. However, problems in the CX industry are leading organizations to turn to machine learning for optimization.
Wed Dec 29, 2021
Top 10 business applications stories of 2021
2021 saw enterprise software suppliers and users envisaging a nimbler future, beyond the Covid pandemic, with more loosely coupled ERP systems, more flexible business processes, and a renewed digital-first focus on customers
Wed Dec 29, 2021
Top 10 retail technology stories of 2021
Computer Weekly looks at what 2021 had in store for the retail industry – did technology help retailers recover from the effects of the pandemic?
Wed Dec 29, 2021
Top 10 Nordic IT stories of 2021
Computer Weekly selects some of the biggest Nordic tech stories of 2021
Thu Dec 30, 2021
Top 10 information management stories of 2021
Here are Computer Weekly’s top 10 information management stories of 2021
Thu Dec 30, 2021
Top 10 technology and ethics stories of 2021
Here are Computer Weekly’s top 10 technology and ethics stories of 2021
Thu Dec 30, 2021
Top 10 Post Office Horizon stories of 2021
The past 12 months have seen some of the biggest landmarks in the unravelling of the Post Office Horizon scandal. Computer Weekly takes a look at a selection of key articles in 2021
Thu Dec 30, 2021
Top 10 IT careers and skills stories of 2021
What did the skills and hiring landscape look like for tech in 2021? Computer Weekly shares the key moments for IT careers and skills over the past year
Thu Dec 30, 2021
Threat actors target HPE iLO hardware with rootkit attack
Integrated Lights Out, HPE's remote server management platform, has been compromised by intruders who are using it to install a hard-to-detect rootkit in the wild.
Fri Dec 31, 2021
Top 10 Computer Weekly Downtime Upload podcasts of 2021
The Computer Weekly Downtime Upload podcast team began the year discussing the online fallout from the storming of the White House and finished it discussing IT and climate change, touching on bees and datacentres along the way
Fri Dec 31, 2021
Top 10 crime, national security and law stories of 2021
Here are Computer Weekly’s top 10 crime, national security and law stories of 2021
Fri Dec 31, 2021
Top 10 startup stories of 2021
Here are Computer Weekly’s top 10 startup stories of 2021