IT staff development and retention
IT staff development and retention planning is critical for CIOs trying to successfully compete in this global market. Some retention incentives CIOs should consider include time off, stock options, flex time, pay increases and more. Find the latest IT staff development and retention information and advice for CIOs, including IT staffing news, tips and other resources, here in this topic section.
Top Stories
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Answer
15 Feb 2023
What does a customer success manager do?
The customer success manager is an essential CX role that takes a proactive approach to ensuring customer loyalty and retention when the sales process is complete. Continue Reading
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Feature
19 Dec 2022
How companies can overcome the IT worker shortage
Research shows organizations are still struggling to bring in IT talent. We identify the reasons why there's a shortage and what CIOs and other IT leaders can do to combat it. Continue Reading
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Feature
14 Dec 2022
Women in tech statistics: The latest research and trends
In the tech sector, women still trail their male counterparts in terms of pay, leadership roles and representation. Continue Reading
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Feature
30 Aug 2022
9 keys to a killer recruitment marketing strategy
In a hiring market that presents unprecedented challenges, every HR and recruiting team needs to develop a marketing strategy to attract top-notch candidates. Here's how. Continue Reading
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Tip
20 May 2022
8 free IT strategic planning templates and examples for CIOs
As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver. Continue Reading
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Tip
04 Feb 2022
9 different HR roles and job titles
HR departments are getting increasingly strategic to better support organizations' visions and goals. Here are the HR roles that can help carry out those strategies. Continue Reading
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News
09 Dec 2021
How an AI startup is trying to fix gender bias in the workplace
Startup Pipeline Equity provides enterprises with an AI platform to help make decisions about hiring, pay, performance, potential and promotion -- free of bias. Continue Reading
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Feature
08 Dec 2021
Geek gifts 2021: Home office edition
Remote work seems to be here to stay for many IT pros, and shoppers for geek gifts this year have plenty of home office gadgetry and creature comforts from which to choose. Continue Reading
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Tip
01 Nov 2021
Overlooked relationships CIOs should build within the C-suite
To lead transformation and meet business goals, CIOs must work with other C-level executives. With an ever-expanding C-suite, the possibilities for collaboration are endless. Continue Reading
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Guest Post
22 Oct 2021
4 ways CIOs can adapt metrics for the new workplace
The limitations of traditional leadership and enterprise metrics are coming to the fore. To adapt, CIOs will need to focus on flexibility, resiliency and employee wellness. Continue Reading
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Tip
11 Oct 2021
5 open source offensive security tools for red teaming
To be an effective red teamer, you need the right tools in your arsenal. These are five of the open source offensive security tools worth learning. Continue Reading
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Guest Post
17 Aug 2021
How IT can enable long-term hybrid remote work
Hybrid work is here to stay. To keep employees happy and productive, CIOs should partner with stakeholders companywide to design a hybrid remote program suitable for the long term. Continue Reading
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Guest Post
12 Jul 2021
Can tech self-correct the skills gap by upskilling employees?
You'll need a rock-solid L&D plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know. Continue Reading
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Feature
01 Jul 2021
14 hybrid workplace technologies to power future of work
Hybrid work offers a positive employee experience and productivity gains but those only come to fruition with the right technology. Learn which tools are the most important. Continue Reading
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Feature
17 Jun 2021
Soft skills key to employability in age of automation
Soft skills will become even more important as automation increases. Learn what top workplace soft skills organizations will need and how to enable training. Continue Reading
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Guest Post
26 May 2021
Uneven tech forecasts and the downstream impact on talent
Business leaders need to consider how today's 'uneven' economy is impacting talent in the tech space and why they should continue investing in human capital. Here's why. Continue Reading
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Feature
20 May 2021
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
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Feature
18 May 2021
6 tips for better digital learning in the workplace
Today's companies need to upskill and reskill their workforces to stay competitive. Here's a look at some of the most important learning and development strategies that can help. Continue Reading
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Feature
22 Apr 2021
30 easy ways to help employees manage stress
Companies can go beyond wellness programs with these strategies, which range from easy ideas to more long-term solutions for helping employees manage stress. Continue Reading
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Feature
15 Mar 2021
10 components of an effective employee well-being strategy
Corporate wellness programs are getting renewed attention and now incorporate emotional, mental and financial health. Find out what the new holistic approach requires. Continue Reading
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Tip
01 Mar 2021
Top 5 components of a workplace mental health strategy
Promoting mental health in the workplace requires creating an empathetic and stigma-free culture for employees. Learn five important facets of creating that. Continue Reading
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Feature
22 Feb 2021
Employee wellness vs. employee well-being: The differences
The terms 'employee wellness' and 'employee well-being' are sometimes used interchangeably, but many consider them to be different. Here's what you should know. Continue Reading
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Answer
12 Feb 2021
DevNet vs. CCNA: What's the difference?
While CCNA certification concentrates on foundational network engineering knowledge, DevNet certification focuses on modern networking concepts, like automation and software. Continue Reading
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News
05 Feb 2021
Open Group turns focus to TOGAF, Agile architecture guidance
The Open Group's Steve Nunn discusses upcoming work to improve its Open Agile Architecture standard and TOGAF guides as well as COVID-19's impact on enterprise architecture. Continue Reading
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News
04 Feb 2021
The Open Group updates IT4IT, adds digital architect option
The Open Group zoned in on digital transformation initiatives with its new architecture certification option and IT4IT's 3.0 reference architecture update. Continue Reading
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Tip
03 Feb 2021
Design a human firewall training program in 5 steps
Follow these five steps to develop human firewall training that's not only effective at preventing social engineering attacks, but also relevant and accessible to employees. Continue Reading
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Feature
29 Jan 2021
The case for applying psychology in cybersecurity training
Chartered psychologist Rebecca McKeown describes how psychology in cybersecurity can improve incident response and makes the case for a research-based approach to training. Continue Reading
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Tip
06 Jan 2021
The human firewall's role in a cybersecurity strategy
The human firewall is a crucial element of a long-term, holistic security initiative. Explore how human firewalls can protect your enterprise against attacks. Continue Reading
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Guest Post
17 Dec 2020
How improving your math skills can help in programming
Paul Orland explores how enhancing one's programming skills can be done through studying up on mathematics and better understanding how the two remain linked. Continue Reading
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News
25 Nov 2020
Geek gifts 2020: Kits and gadgets for holidays at home
The holidays in 2020 are sure to be like no other. Our geek experts recommend ways to keep them entertained while keeping their distance. Continue Reading
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Feature
25 Nov 2020
Network pros share Cisco DevNet certification advice
Cisco DevNet certifications require a lot of time investment, but network pros who pursue the certifications say the gained skills and knowledge are worth it. Continue Reading
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Guest Post
24 Nov 2020
5 ways to keep developers happy so they deliver great CX
Companies need to work on ensuring their developers are satisfied with their jobs and how they're treated, otherwise it'll be customer satisfaction that inevitably suffers. Continue Reading
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Feature
12 Nov 2020
IBM's Lisa Seacat DeLuca on being a woman in the tech industry
IBM's master inventor Lisa Seacat DeLuca gives insight into promoting gender diversity. Learn why both official programs and informal outreach are so important. Continue Reading
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Feature
16 Oct 2020
Data literacy skills key to cost savings, revenue growth
As organizations develop data-driven cultures, they need to implement programs to teach employees how to work with and make decisions based on high-quality data. Continue Reading
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Tip
14 Sep 2020
10 DevOps engineer skills to add to a resume
A DevOps engineer plays a critical role in modern IT. As app development and deployment practices change, orgs will seek pros with hands-on experience -- and the skills to show for it. Continue Reading
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News
31 Aug 2020
Some enterprise architects face layoffs with COVID cost cuts
Some companies are reducing their enterprise architecture teams or reassigning staff to other IT tasks to cope with budget tightening in the wake of the coronavirus pandemic. Continue Reading
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News
28 Aug 2020
How the DevOps model will build the new remote workforce
What IT pros expect from remote work post-COVID-19, and ways the DevOps model for collaboration and incident response can address its human and technical problems. Continue Reading
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Answer
14 Aug 2020
The future of networking jobs in the new normal
Soft skills will grow in relevance as network pros adapt to a post-pandemic world that includes more remote troubleshooting and the move away from a hard network edge. Continue Reading
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Feature
05 Aug 2020
How to hire a data scientist with AI skills during pandemic
As organizations ramp up their AI efforts during the pandemic and as they return to the workplace, IT leaders are now prioritizing how to find workers with the right AI skills. Continue Reading
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News
07 Jul 2020
Open source license issues stymie enterprise contributions
Business and ethical pressures have given rise to new types of open source licenses in the last year, presenting challenges to enterprises that want to contribute to projects. Continue Reading
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News
06 Jul 2020
Open source contributions face friction over company IP
Software engineers who want to contribute to open source projects must convince conservative corporate legal departments it's worth the potential risk to corporate IP. Continue Reading
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Feature
02 Jul 2020
Post COVID-19 strategies for CIOs on leading through crisis
To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness. Continue Reading
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Feature
16 Jun 2020
Invest in new security talent with cybersecurity mentorships
Cybersecurity mentorships provide a great opportunity for those just entering the industry who want a successful start. Having the right guidance is a must. Continue Reading
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Feature
12 Jun 2020
COVID-19 speeds up future-of-work plans for companies
Forrester Research analysts look at how companies must contend with four "shocks" for their future-of-work plans to have any measure of success. Continue Reading
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Feature
28 May 2020
Leaders discuss challenges, strategies for women in IT
Women in tech still face challenges, including finding opportunities for advancement and management support. A recent panel of women in IT leadership roles discussed the challenges. Continue Reading
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Feature
11 May 2020
MSP staffing strategies change during a pandemic
The overall economic and employment impact of coronavirus is affecting service provider staffing -- some more than others, if at all. See why and gain tips to help with hiring. Continue Reading
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News
04 Mar 2020
List of tech conferences canceled, postponed due to coronavirus
IT events across the globe are being canceled, rescheduled or streamed in response to concerns about the possible spread of COVID-19 in public spaces and large groups. Continue Reading
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Answer
06 Feb 2020
What capabilities does Qualtrics EmployeeXM offer?
Employee Experience Management tools from Qualtrics are meant to give managers and HR concrete ways to gather feedback and support workers. Here's a look at five features. Continue Reading
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Tip
04 Feb 2020
Understand business value to advance your networking career
Network pros can use the CAR mindset -- challenge, action and result -- to better match their networking initiatives with business goals and advance their career opportunities. Continue Reading
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News
10 Dec 2019
IT workforce skews younger, says analysis of US data
The IT workforce is getting younger, according to government IT workforce data. The reasons for this are subject to a debate that includes everything from age bias to a heavy reliance on foreign workers. Continue Reading
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Tip
05 Dec 2019
3 keys to employee engagement measurement
Far too many organizations and their HR departments conduct employee engagement measurement in a way that does more harm than good. Here's how to get it right. Continue Reading
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Feature
04 Nov 2019
Why a CISO-CIO reporting structure undermines security
The CISO-CIO reporting structure comes with a serious conflict of interest, argues cybersecurity expert Tarah Wheeler. Here's why. Continue Reading
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Feature
19 Sep 2019
Home Depot CIO promotes in-house tech boot camp
For companies having trouble finding qualified IT professionals to hire, the solution may be closer than you think. Just ask Home Depot, which now trains IT employees in-house. Continue Reading
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Feature
29 Aug 2019
Network pros on new Cisco DevNet certification: 'Finally!'
Want to learn infrastructure as code? Now, there's a Cisco cert for that. Learn more about the new network automation certification suite, plus changes to the CCNA, CCNP and CCIE. Continue Reading
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Guide
19 Aug 2019
How to create a successful DevOps organizational structure
To build a DevOps organizational structure for speed and quality, align various skill sets with shared goals -- a process that requires a revolution, or evolution, of the status quo. Continue Reading
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Feature
02 Aug 2019
Lack of cybersecurity skills fuels workforce shortage
Cybersecurity researcher Bob Duhainy discusses the cybersecurity skills shortage and provides suggestions about how companies can close the gap to avoid future risk. Continue Reading
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Feature
08 Jul 2019
CIO's breadth, depth, business savvy on display at Trace3 Evolve
Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display. Continue Reading
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Answer
01 Jul 2019
The case for CIOs taking charge of Agile at scale
Agile at scale is becoming a best practice for leading companies. Will the CIO be the CEO's proxy for driving scaled agility? Not without lobbying for the job. Continue Reading
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Answer
01 Jul 2019
4 essential elements of Agile at scale
Dave West, the CEO and product owner at Scrum.org, explains what is meant by the term 'Agile at scale,' how it can be applied in IT and the CIO's role in this new movement. Continue Reading
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Feature
28 Jun 2019
How companies are using social media for learning and development
Employees aren't just wasting time on social media. Some are learning the career skills that will take them to the next level. Here's why that matters to your organization. Continue Reading
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News
21 Jun 2019
AI help desk software frees IT ops to take on SRE skills
A financial services company will retrain its help desk staff to be app developers and SREs, while AI handles the grunt work for the company's call center employees. Continue Reading
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News
07 Jun 2019
Data-driven strategies for succeeding in the algorithmic economy
Crafting a data strategy is hard. Use cases help. At the MIT CIO Symposium, four IT leaders share how they're forging data-driven strategies that'll pay off in the algorithmic economy. Continue Reading
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Answer
31 May 2019
Why is diversity in tech becoming a CIO issue?
CIOs need to take radical steps to increase the number of women and minorities in tech. Deloitte's Anjali Shaikh explains. Continue Reading
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Answer
31 May 2019
How can CIOs improve their IT mentorship programs?
According to Deloitte's Anjali Shaikh, CIOs are no better than their C-suite peers at mentoring. An IT talent shortage demands CIOs do better. Here's how. Continue Reading
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News
30 May 2019
Google's John Solomon redefines the cloud worker for CIOs at MITCIO
Who is a cloud worker? According to Google's John Solomon, CIOs are shortchanging their companies by not enabling virtually every worker today to use the cloud to do their jobs. Continue Reading
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Tip
03 May 2019
Adapt IT operations skills for QA roles
IT admins who want to transition into a QA role can lean on their existing skill sets around data analysis, documentation and more, but the move still presents a learning curve. Continue Reading
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Tip
23 Apr 2019
Adjust IT operations roles and responsibilities for cloud
More organizations migrate to the cloud with each passing day. Learn how embracing soft skills can smooth the transition of dedicated ops staff to cloud industry roles. Continue Reading
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News
25 Mar 2019
Oracle layoffs underpin its IaaS ambitions
Oracle plans further investments in Oracle Cloud Infrastructure, but to do so it has cut jobs and made plans to hire fresh talent to support its cloud business. Continue Reading
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News
25 Mar 2019
SRE software refines DevOps incident response for enterprise
SRE workflows often emerge organically within enterprise IT teams, but software tools add measurability and automation for incident response and review in one DevOps shop. Continue Reading
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Feature
28 Jan 2019
Recruiting data scientists for AI and machine learning
When hiring data scientists, be sure to include your data science team in the interview process, and strive to build a data-literate HR department. AI tools may also help. Continue Reading
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Feature
03 Dec 2018
5 secrets for a successful employee experience framework
The complexities of formulating a good employee experience strategy can be intimidating. Here are five tips to ease the process of establishing a great employee workplace. Continue Reading
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News
30 Nov 2018
How to get more women leaders in tech: It's not just a numbers game
Women leaders in tech are still few and far between. The industry knows it's a problem, but fixing gender inequality in the top ranks won't be easy, according to a recent panel. Continue Reading
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News
16 Nov 2018
How augmented intelligence can enhance jobs
Augmented intelligence -- AI used to enhance human skills -- makes workplaces more productive, diverse, inclusive and authentic. That's one future conjured at an MIT forum on AI. Continue Reading
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Feature
02 Nov 2018
What HR leaders must know about blockchain for recruitment
Could blockchain -- with its ability to validate facts and transactions -- promote efficiencies in recruitment and other areas of concern for CHROs and their recruiting teams? Here's a look. Continue Reading
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News
31 Oct 2018
'Radical candor' management style resonates at Harvard tech event
How to be a better boss: At Tech Conference 24, leadership guru Kim Scott shared how a stern critique from Facebook's Sheryl Sandberg led to the concept of 'radical candor.' Continue Reading
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Feature
30 Oct 2018
5 barriers to creating data-driven HR -- and how to overcome them
Savvy HR leaders know that data is the foundation of a killer people strategy. Here's why that's hard -- and how you can make it easier. Continue Reading
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Feature
19 Oct 2018
Embedded IT, global talent to define future of IT jobs
As more businesses identify as tech companies, what's the future of IT jobs? Many IT teams will work remotely on a gig-by-gig basis and their colleagues will span the globe. Continue Reading
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Feature
17 Oct 2018
Improve your digital transformation plan: 3 tips from EY's Jeff Wong
EY's chief innovation officer believes a successful digital transformation plan rests on building an ecosystem of internal champions and outside experts who don't think alike. Continue Reading
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Feature
17 Oct 2018
EY exec shares strategy for digital transformation in business
EY is recruiting STEM talent, offering employees courses in AI -- and more -- in its quest for a digital business model that can exploit rapid change. Continue Reading
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News
03 Oct 2018
Finding internal data science talent: The right stuff
Fierce competition for data science talent means that CIOs need to look internally for the requisite skills. On the list: curiosity, domain expertise, emotional intelligence. Continue Reading
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Podcast
28 Sep 2018
What HR must know about team collaboration best practices
Step away from Slack -- at least sometimes. That's the message from researchers who say always-on workers may not be helping companies innovate and compete. Continue Reading
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Feature
28 Sep 2018
The information technology budgeting process: One CTO's experience
Budget surprises have the power to take a company's yearly plans from smooth to chaotic. Look at one CTO's journey through the information technology budgeting process in 2018. Continue Reading
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News
26 Sep 2018
Power of AI, limitations of AI in focus at Global AI conference
What's the difference between human and artificial intelligence? At the Global AI conference in Boston, opening day featured tech experts parsing the power of AI and the limitations of AI. Continue Reading
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Feature
18 Sep 2018
How ADP's Executive and Manager Insights tool might disrupt HR
ADP's Executive and Manager Insights mobile app feature is delivering workforce analytics into the hands of both HR and other business leaders, and creating a more strategic business. Continue Reading
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News
14 Sep 2018
AI, data analytics, recruiting tech among HR priorities, leaders say
Leaders from Johnson & Johnson, The Walt Disney Co. and other giants weighed in at HR Tech 2018 on top priorities, such as tech to improve candidate and employee experience. Continue Reading
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News
12 Sep 2018
New tech trends in HR: Josh Bersin predicts employee experience 'war'
Employee experience, AI and team productivity took the spotlight as blooming trends in HR, as outlined by analyst Josh Bersin to a packed house at the 2018 HR Technology Conference & Expo. Continue Reading
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Feature
04 Sep 2018
9 technical challenges of cloud-based HR systems
Many companies are considering cloud HR software systems for their many benefits, but it's important for IT and HR to consider the technical challenges as well. Continue Reading
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Guide
27 Aug 2018
It's a millennial workforce -- here's what HR pros need to know
Millennials want lots of training, quick answers and problems to solve that matter. With the right HR approach, these traits can be to everyone's benefit. Here's why. Continue Reading
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Feature
23 Aug 2018
Three truths about integrated HR systems IT and HR should know
CIOs and their IT teams are often tasked with integrating HR systems, such as incorporating talent management with core HR. Here's advice on making that a successful endeavor. Continue Reading
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News
17 Aug 2018
Deloitte CIO survey: Traditional CIO role doesn't cut it in digital era
New findings from Deloitte show CIOs are not evolving with the times. More than half are stuck in 'trusted operator' mode, which is quickly becoming obsolete. Continue Reading
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Conference Coverage
16 Aug 2018
2018 MIT Sloan CIO Symposium: A SearchCIO guide
The 2018 MIT Sloan CIO Symposium was all about making good on an enterprise digital transformation strategy. Explore the strategic advice, emerging technologies and big ideas from this year’s roster of CIOs, MIT faculty and experts. Continue Reading
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Feature
09 Aug 2018
Four secrets of a successful flexible work arrangement policy
The future of work is flexible, and if your company wants to retain its employees, HR must understand how to make this work for employees -- and the company. Here's how. Continue Reading
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Feature
09 Aug 2018
What it takes to be a steward of your SDN career
When it comes to SDN careers and training, the impetus is on vendors, enterprises and individual network professionals to create and pursue training and certification opportunities. Continue Reading
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Feature
07 Aug 2018
Four continuous performance management best practices
In today's world, using traditional annual reviews to manage performance is as effective as relying on print newspapers to get breaking news. Here's how to make a shift to ongoing feedback. Continue Reading
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Feature
02 Aug 2018
Nine strategies to increase employee engagement and retention
Keeping your workers happy enough that they don't look elsewhere is critical considering today's economy. Here are nine tips to help ensure your success. Continue Reading
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Feature
13 Jul 2018
Symantec CIO: Digital transformation plan shaped by cloud, AI
Read about how SaaS, public cloud, AI and machine learning are driving Symantec's digital transformation in this Q&A with CIO Sheila Jordan. Continue Reading
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Feature
11 Jul 2018
When running IT like a business, consider the bagel shop
Ciena Corp. CIO Craig Williams expounds on the importance of running IT like a business and how to identify the type of IT people who can execute on that strategy. Continue Reading
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Feature
27 Jun 2018
Three keys to an effective succession planning strategy
Here's what companies and their HR leaders must know about effective succession management, including why it's important and which business and HR functions should be involved. Continue Reading
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Feature
25 Jun 2018
Succession planning best practices you need today
Michael McGowan, who leads the leadership and talent practice at BPI group, a talent management consultancy, shares important advice on how to get succession management right. Continue Reading
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Answer
20 Jun 2018
IT career skills: Does being a specialist make a difference?
When it comes to developing IT skills, is it better to be the jack-of-all-trades or master of one? Airtel's Harmeen Mehta shares her perspective in this ATE. Continue Reading
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Feature
15 Jun 2018
How to create an effective employee retention plan
The unemployment rate is low, and your workers are likely being courted by other companies. Here's how to create retention strategies that will make your workers want to stay put. Continue Reading
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Feature
15 Jun 2018
Recruiting with social media: Tips, tools and challenges
Using social media in your company's recruiting efforts can help you find hidden talent pools and both active and passive candidates. Here's what you need to know. Continue Reading