Manage

Manage

Learn to apply best practices and optimize your operations.

• How do you build a cloud adoption strategy for UC?

  Several factors are involved when adopting cloud-based UC. Networking expert Carrie Higbie Goetz breaks down what organizations must include in their cloud adoption strategy. Continue Reading

• How do you prepare if your UC provider is acquired?

  The UC market is abuzz with mergers and acquisitions, but this activity creates uncertainty for organizations. Analyst Jon Arnold offers advice on how to handle vendor consolidation. Continue Reading

• Addressing three cloud-based collaboration security threats

  Cloud-based collaboration software offers productivity benefits, but carries security risks. Learn about three collaboration security threats facing organizations and how to address them. Continue Reading

• Unified communications platforms lack security scrutiny

  As UC platforms become more open to the outside world, IT leaders need to heed newer threats, including guest-access features, federation capabilities and cloud services. Continue Reading

• Messaging platforms flout traditional real-time telephony

  Business messaging defies traditional telephony-centric, real-time communications. The persistence and efficiency of web-based messaging offers a new way to collaborate. Continue Reading

• How UC channel partners can capitalize on communication APIs

  IT teams often lack developer resources to integrate communication APIs. But UC channel partners can step in to help customers embed communications into their workflows.Continue Reading

• Voice gateways provide powerful connectivity options

  Voice gateways connect VoIP networks to telecom providers and analog phones, while also providing backup call support. But these sensitive devices need proper security.Continue Reading

• Design redundancy into VoIP communication systems

  Implementing redundancy at the VoIP and network infrastructure levels is an integral part of VoIP communication, ensuring call and business continuity.Continue Reading

• Five techniques for getting a robust VoIP infrastructure

  A VoIP expert stresses the importance of a separate voice VLAN setup, quality-of-service enablement and edge routers for a robust VoIP infrastructure.Continue Reading

• Calculating VoIP bandwidth needs for SIP trunk services

  Part three of our series, SIP Trunking Explained, looks at the amount of VoIP bandwidth you'll need to avoid latency for SIP trunk services via a dedicated line or an Internet connection.Continue Reading

• Identifying issues in a multi-site Cisco UC deployment

  Deploying Cisco Unified Communications Manager between multiple sites requires an appropriate dial plan, appropriate bandwidth, a quality of service (QoS) implementation and a design that can survive IP WAN failures. This chapter will explain the ...Continue Reading