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5 common call center terms to know
22 Jan 2020Businesses interact with customers in a variety of ways, including via phone calls and chatbots. Here are some call center terms that define these interactions. Read More
How virtual desktops simplify end user computing during lockdown
08 Mar 2021While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming ... Read More
Top 2 HR chatbot examples for the experience-driven job market
10 Feb 2020Chatbots, which use AI to mimic human conversations via natural language interfaces, are increasingly becoming a mainstay in HR. Here's a look at why that matters. Read More
Advanced brings more mainframe options to UK with GT Software
18 Feb 2019GT Software gets a chance to get into the UK market via an exclusive partnership with Advanced Read More
Identifying data quality issues via data profiling, reasonability
28 Feb 2014In a book excerpt, author Laura Sebastian-Coleman explores data profiling, data issue management and using reasonability checks in assessing quality. Read More
Satellite and 4G/5G-driven autonomous shuttle hits the road in Oxfordshire
30 Nov 2021Darwin Innovation Group is running an autonomous shuttle to transport passengers around Harwell Science and Innovation Campus in a one-year trial funded by UK and European space agencies to demonstrate how ... Read More
Cybersecurity risks affect IIoT fog computing
27 Nov 2019Although fog computing can improve productivity, efficiency, and revenue, it also can put data at risk. The two-way cloud communications connect operational components via the internet in ... Read More
Fujitsu getting closer to 90% channel business target
12 Dec 2018The vendor has made strides this year to put itself in a position to get 90% of its revenues coming via the channel in 2019 Read More
Using Zabbix with embedded devices via SNMP monitoring
27 Feb 2013Some devices you want to monitor with Zabbix cannot have software installed. For these appliances, SNMP monitoring may be the right choice. Read More
SAP User Group launches Business One Academy
24 Jan 2020UK and Ireland SAP User Group sets up academy to provide training on SAP Business One, which is only available via resellers and in which there is a dearth of education for small businesses Read More