New & Notable

Manage

Agentic AI in CX management: A strategic guide for business leaders

Companies are already reaping the benefits of agents that can autonomously handle multi-step processes. Learn their unique benefits, technical requirements and challenges.

Gartner warns traditional IT controls won't keep up with AI

Autonomous AI agents have outpaced traditional IT controls. CIOs must strengthen access and accountability and build controls to stop agents before they cause damage.

Evaluate

Is it time to redesign IT performance scorecards?

IT performance should no longer be measured with traditional scorecards. Today's IT teams require modern metrics that connect technology outcomes with business value.

News

CLARITY Act stalls in Senate: What crypto uncertainty means for CIOs

A failed Senate cloture vote stalled the CLARITY Act, leaving CIOs to make digital-asset vendor, custody and contract decisions without a broader market-structure framework.

Find Solutions For Your Project

IT Strategy Basics

View All Get Started

Multimedia

Videos, Podcasts, Photo Stories and Infographics

Sections from across IT Strategy