Enterprise content management (ECM) workflow
Top Stories
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Tip
29 Aug 2022
Challenges of integrating e-commerce and content management
E-commerce and CMS systems have different purposes, so integration can bring challenges. Organizations must plan for implementation and bridge sales and marketing activities. Continue Reading
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Quiz
30 Jun 2022
Quiz: Test your knowledge of information governance best practices
As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test their knowledge of information governance basics. Continue Reading
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Feature
23 Dec 2021
Content and collaboration advance from memex to metaverse
Since World War II, content collaboration techniques have evolved from rudimentary visions of information sharing to today's knowledge management tools for the hybrid workforce. Continue Reading
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News
07 Oct 2021
Hyland execs offer insight into content services roadmap
After an acquisition binge, Hyland Software pauses to discuss its acquisition strategy and future roadmap, which may include more AI/machine learning and vertical-specific features. Continue Reading
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Feature
14 Sep 2021
E-signature platforms strengthen document management's clout
Companies in the throes of digital transformation find the e-signature process to be a major catalyst in automating their document management systems and smoothing workflows. Continue Reading
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News
27 Apr 2021
Adobe Commerce users get AI search for sites
Adobe Commerce adds AI live search, product recommendations tuned for B2B organizations and digital signatures. Continue Reading
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News
14 Apr 2021
OpenText releases Cloud Editions content services updates
OpenText CE 21.2 includes federated document compliance that extends to Microsoft Office 365, along with a revamped content services platform and other feature releases. Continue Reading
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News
23 Mar 2021
Optimizely shores up DX platform with Zaius CDP acquisition
CMS and A/B testing vendor Optimizely, formerly Episerver, acquires the Zaius customer data platform to extend digital experience and personalization capabilities. Continue Reading
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Tip
25 Jan 2021
7 key stages of enterprise content lifecycle management
Content lifecycle management is where business process management, content and records management intersect. Learn more about this process and its key stages. Continue Reading
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Tip
06 Jan 2021
5 steps to a successful ECM implementation
Implementing an ECM system is a major undertaking. Check out these steps to get on the right track before you jump into the project headfirst. Continue Reading
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Tutorial
27 Oct 2020
Build a Power Automate flow using the Graph API
Administrators of Office 365 or Azure platforms can benefit from using newer Microsoft software technologies to handle many jobs, such as automating tasks and generating reports. Continue Reading
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News
16 Sep 2020
Box Shield, mobile app upgrades on the way
Among a slew of coming upgrades, Box Inc. goes after Microsoft's government business with FedRAMP High certification. Continue Reading
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Feature
12 Aug 2020
Media workflow management takes a page from DevOps, Agile
Taking lessons from software development methods, agile content collaboration and management tools promote speed, flexibility and teamwork in digital media workflows. Continue Reading
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News
21 May 2020
Adobe Experience Manager buoys U.S. census during pandemic
The first U.S. Census digital experience was launched in time for the pandemic, and now Adobe looks to parlay the success into more government business. Continue Reading
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News
08 Apr 2020
Box Shield adds malware detection
Box Inc. quarantines malware-infected files with features that allow content to be viewed, with admin and security team alerts to address threats before they spread. Continue Reading
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Tip
06 Apr 2020
4 roles of AI in content management systems
Enterprise content management systems employ AI in a number of ways, including chatbots, robotic process automation, enterprise search and content security. Continue Reading
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Feature
10 Feb 2020
Get to know 4 workflow automation tools
Workflow automation can benefit businesses by making manual processes digital, giving employees more time to work on other tasks. Learn more about workflow automation tools. Continue Reading
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Feature
07 Jan 2020
4 digital transformation terms to know
As technology evolves, businesses have no choice but to follow. Digital transformations are inevitable in order to keep customers and employees satisfied. Continue Reading
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Tip
03 Jan 2020
How to differentiate between CX and DX platforms
CX and DX platforms have similarities in how they manage content to produce interactive experiences, but they aren't the same. The difference is their underlying business purpose. Continue Reading
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Tip
24 Dec 2019
The benefits of Microsoft Power Automate for content automation
Microsoft Power Automate is a useful tool that businesses can use to incorporate automation into their organizations and minimize their use of manual content management processes. Continue Reading
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Tip
18 Nov 2019
Box cloud content management helps simplify digital work
Box currently has three main areas of focus: integration with enterprise applications, content security and collaboration. The aim is to help companies avoid content fragmentation. Continue Reading
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Tip
12 Nov 2019
How Kaizala for Office 365 competes with ECM platforms
Kaizala is a solid option for a mobile messaging service, but organizations should consider its effect on enterprise content before rolling it out to users. Continue Reading
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News
11 Nov 2019
OpenText's Carbonite acquisition expands its cloud portfolio
OpenText acquires Carbonite, a vendor in cloud-based data protection and backup, disaster recovery and end-point security. Continue Reading
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Opinion
11 Nov 2019
With robotic process automation, Microsoft Power Automate works with legacy apps
Microsoft continues to work on making it easier for organizations to bridge modern and legacy tools. Continue Reading
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Feature
30 Oct 2019
Search beyond search engines
All-purpose search engines can have drawbacks for professional searchers. Technologies are emerging to take consultants, journalists, academics and others beyond search engines Continue Reading
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News
03 Oct 2019
Box cloud content management adds PDF tools, boosts security
Box partners with Adobe in releasing a new set of PDF tools that can be used within Box's content management cloud to enable electronic signatures and document archives. Continue Reading
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News
30 Sep 2019
OpenText's Mark Barrenechea talks Google, AI, future of CMS
OpenText CEO talks about the company's future, how AI changes everything, his acquisition philosophy and how to keep a tech company relevant as it moves into its third decade. Continue Reading
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News
25 Sep 2019
Alfresco cloud services aimed at business customers
Alfresco toes the line of open-source lineage while wooing new business customers with a suite of tools simplifying workflow customization as well as managed services. Continue Reading
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News
23 Sep 2019
Icelandair turns to headless CMS to improve CX
The right CMS makes a big difference for CX, so Icelandair moved off its on-premises content server to a headless CMS – with one layover on a cloud CMS that wasn't quite right. Continue Reading
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News
18 Sep 2019
Nintex launches no-code workflow automation tool
Nintex has launched a no-code workflow automation tool, Workflow Generator, in an effort to bridge the gap between IT departments and process experts. Continue Reading
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News
09 Jul 2019
OpenText cloud editions to replace on-prem apps
OpenText cloud editions are on the way for on-premises apps, including content services, AppWorks, security and business apps. Continue Reading
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News
24 Jun 2019
Acquia Content Cloud is here, in private beta version
Acquia Content Cloud is a cloud-based headless content management system built on Drupal. The content-as-a-service product is only available in private beta. Continue Reading
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Answer
21 Jun 2019
How can RPA improve content management?
Many vendors use RPA to complete various content management tasks including Grammarly, BuzzBuilder Pro and Mailchimp. Learn how you can use RPA to enhance your automated processes. Continue Reading
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Answer
03 Jun 2019
How does Microsoft Power Platform stack up against SharePoint?
Power Platform capabilities compete with SharePoint and, in some cases, replaces it completely. Suite components include PowerApps, Power BI and Microsoft Flow. Continue Reading
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Guide
30 May 2019
Digital transformation technologies power CX makeovers
Businesses use many tools to effect digital transformation. Learn how organizations use these tools to improve CX and digital experience, while getting a leg up on the competition. Continue Reading
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Tip
29 May 2019
Consider nonfunctional requirements for content services
If developers do not build security, auditing, reporting and accessibility into content services from the very beginning, they will face major challenges implementing them later on. Continue Reading
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News
22 May 2019
Box workflow automation software, Box Relay, overhauled
Content management software vendor Box makes over Box Relay, integrating the workflow automation system more fully into the Box platform and boosting workflow self-service. Continue Reading
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News
08 May 2019
SAP, OpenText broaden partnership with cloud integrations
SAP reveals deeper cloud partnerships with content management vendor OpenText as both legacy platforms entice long-term clients off on-premises systems and into the SAP cloud. Continue Reading
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Tip
15 Apr 2019
Business objects are the future of content services platforms
The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to meet business needs. Continue Reading
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News
27 Mar 2019
DocuSign Agreement Cloud digitizes contract management
DocuSign's Agreement Cloud includes its classic e-signature tools, as well as new products and integrations to help customers digitize the agreement management process. Continue Reading
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Feature
28 Feb 2019
How Mediavine succeeded with cloud digital asset management
Mediavine, an ad management company, has cut web hosting costs by using a SaaS content management platform to store, edit, and manipulate images and video. Continue Reading
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Answer
22 Feb 2019
How do content managers deploy cloud content services?
Using either integrated content tech stacks or separate applications with common APIs, cloud content services dip into data repositories and render content for disparate audiences. Continue Reading
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News
29 Jan 2019
Dropbox acquisition of HelloSign targets Box's enterprise share
Dropbox deepened its play for enterprise customers by acquiring e-sign startup HelloSign and targeting a top competitor, Box. Continue Reading
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Answer
09 Jan 2019
How can data governance strategies keep up with O365 updates?
As Microsoft expands its Office 365 services, data governance strategies for SharePoint admins become more complicated. Discover how SharePoint admins can avoid these issues. Continue Reading
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Podcast
24 Dec 2018
Current trends in content management indicate road ahead
CMS trends for 2019 promise to include more AI, and even more AI on top of that. E-commerce and personalization -- to effect more inbound revenue -- also promise to figure in. Continue Reading
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News
07 Nov 2018
Dropbox Extensions gives users chance to try other vendors
The new Dropbox integrations will bring APIs to other file editing and e-signature vendors, making it easier for users to update files without toggling through applications. Continue Reading
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Feature
31 Oct 2018
M-Files QMS implementation helps Farbest Brands wrangle docs
Farbest Brands spent years shopping for technology that would foster compliance with the Food Safety Modernization Act of 2011. It finally settled on a quality management system. Continue Reading
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Feature
31 Oct 2018
Box takes on OpenText, Microsoft as enterprise content hub
Enterprise content management platforms will become the single source of truth for knowledge for desktop and mobile devices. Box hard-charges bigger competitors to win that spot. Continue Reading
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News
30 Aug 2018
Box Skills Kit to hit market soon in general release
Box says its Box Skills Kit AI development system will be generally available in December 2018. Meanwhile, Box moved on workflow automation, cybersecurity and Google integration. Continue Reading
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News
27 Aug 2018
M-Files cloud subscription turns hybrid with M-Files Online
The ECM industry is continuing to move toward cloud management, yet there are still data migration and security worries preventing some organizations from updating legacy systems. Continue Reading
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News
20 Aug 2018
Box AI, workflow automation strategies about to unfold
Box is set to reveal new AI and workflow automation tools to add to its cloud content services platform -- technology seen as key to the vendor's future. Continue Reading
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Tip
17 Aug 2018
Office 365 SharePoint Online features raise CIO concerns
Most of Office 365's products can help solve specific challenges facing CIOs, but they also seem to compete directly with some of SharePoint's own capabilities. Continue Reading
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Podcast
20 Jul 2018
At OpenText Enterprise World, security and AI take center stage
OpenText unveiled its new application, OT2, at OpenText Enterprise World 2018, while also touting the importance of security. That and more are discussed on the latest episode of the Pipeline podcast. Continue Reading
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Feature
12 Jul 2018
Customers, vendors differ on digital transformation definition
Digital transformation may be the talk of the analyst sphere and the marketing domain, but people using the technology aren't necessarily thinking in those terms. Continue Reading
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Feature
28 Jun 2018
Acquia methodically bridges enriched content and e-commerce
The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento. Continue Reading
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News
05 Jun 2018
Box workflow gets upgrade with Progressly purchase
Box is hoping to upgrade its workflow capabilities by adding the startup Progressly to its team, while also still partnering with IBM on a separate workflow product, called Relay. Continue Reading
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Tip
30 May 2018
ECM gets a show of support from Zendesk Guide Enterprise
Guide Enterprise captures insights and curates knowledge bases for customer service representatives and customers while helping large support teams streamline content production. Continue Reading
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Tip
04 May 2018
Digital transformation hinges on information governance policies
Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success. Continue Reading
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Feature
01 May 2018
Content, data services enable digital workplace transformation
There's a lot of tech behind digital workplace transformations: middleware, application modernization, content and data services. Done right, it enables work-from-anywhere models. Continue Reading
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Tip
30 Apr 2018
ECM, digital document management help energy company surge
Sterling Energy can now expand its gas and water distribution services with a digital document management system that gives them real-time insight into business transactions. Continue Reading
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News
16 Apr 2018
How a digital transformation process helped curb reliance on paper
By moving on from paper, the North Carolina Court System and the Texas Animal Health Commission were able to accommodate constituent or partner requests much quicker. Continue Reading
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News
13 Apr 2018
Intelligent information management is ready for AI, blockchain
A panel discussion at AIIM 2018 looked at how AI, cloud and blockchain will disrupt the intelligent information management space. Continue Reading
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Podcast
12 Apr 2018
SharePoint 2019 on premises the talk of SharePoint Fest D.C.
This episode of the Pipeline podcast breaks down SharePoint users' concerns about data migration, on-premises version support, security, search pointers and more. Continue Reading
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News
29 Mar 2018
SharePoint 2019 keeps government on-prem fires burning -- for now
While Google, Oracle and Microsoft rightly tout the benefits of total cloud migrations, business use cases demand support for on-premises versions of certain applications. Continue Reading
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Feature
08 Mar 2018
Leading brands see the need for personalized content
Content personalization continues to expand within companies as maturing technologies make it a viable marketing option for customer engagement strategies. Continue Reading
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Tip
05 Mar 2018
AR content is the next frontier for execs to manage, monetize
So you've built a great augmented reality platform for consumers at play or field staff at work. Now, all you need is to find and catalog the content to populate it. Continue Reading
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News
27 Feb 2018
OpenText acquisition of Hightail signifies ECM market disruption
Alfresco's sale to an equity firm is seen as 'cautiously optimistic,' according to an analyst, adding that the influx of funding will continue operations. Continue Reading
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News
27 Feb 2018
How long does Office 365 deployment take?
If you're wondering how long an Office 365 deployment takes, expert Shawn Shell has the answer for you. Continue Reading
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News
12 Jan 2018
Intelligent information management in M-Files the next wave for ECM
Intelligent information management in M-Files allows users to search for content in multiple repositories while also being able to automatically assign metadata to content in 2018 upgrade. Continue Reading
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Tip
18 Dec 2017
How traditional file-sharing services have evolved
With a focus on improving digital experiences for its users, Box has added two new modern collaboration tools, Skills and Graph, to its roster to help shake up file sharing. Continue Reading
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Answer
30 Aug 2017
What's the difference between ECM vs. WCM in the cloud era?
Does the difference between ECM vs. WCM leave you scratching your head? Read on to finally understand what exactly each system does and how it can benefit you. Continue Reading
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Tip
17 Aug 2015
Challenges of combining structured and unstructured data
Business intelligence tools can turn company data into valuable insights, but unstructured data is often a missing component. It doesn't have to be. Continue Reading
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Answer
07 Oct 2014
What causes SharePoint 2013 performance issues?
SharePoint 2013 performance is a major concern, especially when it comes to SharePoint in the cloud. What steps can companies take to prevent a SharePoint slowdown? Continue Reading
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Tip
02 Jul 2014
Effective WCM systems work behind the scenes
Effective Web content management systems work behind the scenes to organize and present information based on audiences' actual needs. Continue Reading
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Podcast
26 Jun 2014
Weighing the pros and cons of SharePoint BPM
When looking at the pros and cons of SharePoint BPM, consider the tradeoff between Office integration and the versatility of broader BPM tools. Continue Reading
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Tip
26 Jun 2014
How to build visual workflows in SharePoint
Editing workflows in SharePoint has become more intuitive, with Visio integration that makes it easier to alter the structure of business processes. Continue Reading
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Podcast
25 Jun 2014
SharePoint workflow management: The little engine that could?
SharePoint BPM may be overshadowed by other BPM platforms, but its workflow management can bring efficiencies at a lower cost than its rivals. Continue Reading
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Quiz
25 Jun 2014
How much do you know about SharePoint and BPM?
SharePoint may not be the first BPM tool that comes to mind, but it has its benefits for streamlining and adding value to processes. Do you know what they are? Take our quiz to find out. Continue Reading
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Guide
25 Jun 2014
How do SharePoint's BPM benefits measure up?
SharePoint's strengths may lie in collaboration and content management, but how can enterprises tap into its oft-overlooked BPM benefits? Continue Reading
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News
10 Apr 2014
BPM projects must come from top down, says Oracle Collaborate speaker
While trends such as mobility have changed BPM from the bottom up, BPM projects should come from the top down, said an Oracle Collaborate speaker. Continue Reading
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News
25 Mar 2014
Successful ECM strategy needs to mirror how users work
User adoption has long been a sticking point for enterprise content management systems, but mirroring users' processes can be the key to success. Continue Reading
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Feature
19 Aug 2013
ECM project ushers in BPM at Rehmann Financial
An enterprise content management project to eliminate paper and shore up compliance morphed into a business process management initiative. Continue Reading
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Feature
09 May 2012
Document management system success relies on proper scope
Document management system success relies on proper planning for the scope and needs of your organization -- not only today, but in the future, says consultant Steve Weissman. Continue Reading
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Feature
15 Jul 2011
How to manage semi-structured data
Semi-structured data is here to stay, and it offers the potential for business advantage to companies that handle and analyse it well. Mark Whitehorn has advice on how to do that. Continue Reading
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News
25 Mar 2011
Will the CMIS specification help prevent a digital dark age?
The recently ratified CMIS specification and other open content management standards can help preserve information for future generations, according to experts. Continue Reading