1,159 Results for:OPS

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SaaS support challenges IT ops admins to shift gears

By Brian Kirsch 20 Feb 2018

SaaS means no more app support, right? In practice, IT ops teams enter a new realm of upgrade management and capacity planning when their user base migrates to a SaaS offering. Read More

Do ops skills fall into an IT engineering job description?

By Adam Fowler 08 Aug 2017

What are some ways to level up from an IT operations or administration role into an IT engineering one? Will my experience in IT operations translate into engineering tasks? Read More

Recovering from ransomware: One organisation’s inside story

By Yann Serra 30 Nov 2021

In February 2021, French office equipment supplier Manutan fell victim to a DoppelPaymer ransomware hit. IT ops director Jérôme Marchandiau tells the inside story of the incident Read More

Liberty Global picks Cisco to transform customer service ops

By Alex Scroxton 26 Jun 2018

Virgin Media parent enlists Cisco in a bid to transform its customer service experience across Europe Read More

IT ops pros predict routes to DevOps efficiency in 2018

By Emily Mell 10 Jan 2018

Operations admins have a lot on their plates already, and they'll pile on more in 2018. These IT pros and analysts share what's coming and how to handle it. Read More

Customers turn to cash as IT issue hits card payments at major supermarkets

By Karl Flinders 26 Jan 2021

IT problem at payment processing company has forced shoppers to resort to cash in Morrisons and Co-op stores Read More

ConnectWise ScreenConnect flaws under attack, patch now

By Alexander Culafi 22 Feb 2024

Huntress said in a blog post this week that the ConnectWise ScreenConnect flaws, which have come under attack, were 'trivial and embarrassingly easy' for a threat actor to exploit. Read More

Successful digital transformation strategies start with data

30 Jul 2021

Data has become a natural resource essential to business ops. Companies need to consider four digital transformation elements when developing strategies to harness data. Read More

Note these ops issues before you deploy with Docker containers

By Tom Nolle 04 May 2017

Docker regularly updates its containerization offering, but it's not click-to-deploy ready for production. Ops professionals should acknowledge these points before deploying Docker containers. Read More

Azure Container Instances provide an opt-out option for cluster ops

By Kurt Marko 07 Mar 2018

Containers-as-a-service platform Azure Container Instances doesn't support clustering on its own, but features an open source connector tool for increased scalability. Read More