Enterprise information management (EIM) strategy and best practices
Top Stories
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Answer
14 Jul 2022
How do electronic signatures vs. digital signatures differ?
Many people think e-signature and digital signature are interchangeable terms, but an electronic signature differs from a digital one in critical ways. Continue Reading
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Quiz
30 Jun 2022
Quiz: Test your knowledge of information governance best practices
As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test their knowledge of information governance basics. Continue Reading
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Tip
29 Jun 2021
How content services can speed up cloud content migration
During a continuous, or hot, migration, a content services platform can move content from a legacy repository to a new one -- a crucial IT tool for hybrid cloud on-premises shops. Continue Reading
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Tip
27 Jan 2021
Content management vs. knowledge management: What are the differences?
Knowledge management and content management both deal with creating, managing and distributing. But there are key differences between the two concepts. Learn more. Continue Reading
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Answer
30 Sep 2020
What is information management vs. knowledge management?
There are some subtle differences between information management and knowledge management -- one focuses on processes while the other focuses on people. Continue Reading
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Tip
20 Aug 2020
How to manage unstructured data using an ECM system
Enterprise content management systems are the most common system in which businesses manage unstructured data, which includes documents, spreadsheets, and audio and video files. Continue Reading
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Tip
31 Jul 2020
8 electronic signature best practices to build in to your workflow
Some tips to think about when creating an e-signing process include cataloging documents requiring signatures, building user stories and determining necessary software features. Continue Reading
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Answer
08 Jul 2020
What roles are essential on a content marketing team?
There are a number of people involved in business content marketing teams. Some of those roles include content managers, content strategists and content creators. Continue Reading
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Tip
19 May 2020
Get to know key features of content services platforms
A content services platform is more than a database -- it is an intelligent information engine. Organizations should be familiar with all the features of the CSP. Continue Reading
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Tip
29 Apr 2020
What to consider with the digitization of business processes
Many companies want to go digital, but they shouldn't abandon physical paper. Not everyone can digitize quickly, so it's important to accommodate them in a digital transformation. Continue Reading
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News
09 Apr 2020
New OpenText CE apps, services roll out
OpenText containerizes its applications for cloud deployment; adds raft of content services and features for customer experience support, security, and app development. Continue Reading
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Answer
23 Mar 2020
How can a long-tail keyword strategy improve marketing efforts?
Businesses looking to improve their digital marketing efforts might consider a long-tail keyword designed to home in on specific products and services. Continue Reading
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Answer
19 Mar 2020
What are 4 ways to improve content experience?
Thoughtful presentation of content enables businesses to engage customers. Methods of improving content experience include social media and tailored content. Continue Reading
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News
18 Mar 2020
Box, Dropbox shore up clouds; Box-Microsoft integrations go live
Online document collaboration platforms Box and Dropbox shore up cloud bandwidth, security and customer support as remote work spikes due to coronavirus containment efforts. Continue Reading
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Tip
06 Feb 2020
Decide if a paywall strategy is right for your business
Organizations that sell content might benefit from a paywall. Here are some questions to ask when deciding if a paywall strategy is right for your business. Continue Reading
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Tip
03 Feb 2020
Consider content first in a digital transformation
Organizations should think about content and where it will live at the beginning of any digital transformation to avoid headaches and extra work down the road. Continue Reading
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Tip
22 Oct 2019
5 tips to avoid content sprawl when using Microsoft Teams
Businesses should heed this advice when rolling out Microsoft Teams to avoid content sprawl and ensure users can easily find the content they seek. Continue Reading
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News
30 Sep 2019
OpenText's Mark Barrenechea talks Google, AI, future of CMS
OpenText CEO talks about the company's future, how AI changes everything, his acquisition philosophy and how to keep a tech company relevant as it moves into its third decade. Continue Reading
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Tip
02 Aug 2019
5 reasons why content marketing fails
Content marketing strategies can fail for a variety of reasons, such as refusing to learn more about your customers. Here are five ways content marketing strategies can fail. Continue Reading
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News
09 Jul 2019
OpenText-Google partnership expands due to Anthos
OpenText invests heavily to support Google Cloud migrations in the wake of Google Anthos container environment introduction earlier this year. Continue Reading
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Tip
01 Jul 2019
The role of blockchain in information governance
While blockchain got its start as the foundation for different cryptocurrencies, it can also be beneficial in content management. Here's how it works. Continue Reading
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Tip
27 Jun 2019
5 steps for digital workplace transformation
Organizations each have their own challenges in a digital workplace transformation. Here are five tips for a smooth transition toward that digital experience. Continue Reading
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Tip
06 Jun 2019
4 steps to create a digital marketing strategy
This four-step approach will help organizations build a digital marketing strategy designed to increase their online presence and attract new customers. Continue Reading
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News
29 Jan 2019
Dropbox acquisition of HelloSign targets Box's enterprise share
Dropbox deepened its play for enterprise customers by acquiring e-sign startup HelloSign and targeting a top competitor, Box. Continue Reading
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Tip
08 Jan 2019
Be aware of new OneDrive and SharePoint security features
SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help. Continue Reading
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Feature
13 Dec 2018
Which is the best ECM application for your business?
Examine the top commercial and open source ECM software to help you determine which product is best for your organization. Continue Reading
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News
07 Nov 2018
Dropbox Extensions gives users chance to try other vendors
The new Dropbox integrations will bring APIs to other file editing and e-signature vendors, making it easier for users to update files without toggling through applications. Continue Reading
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News
26 Jul 2018
OpenText-Salesforce integration gaining momentum
An Australian life insurance company, given an opportunity to start anew with IT, chooses Salesforce as interface to deep OpenText content repository. Continue Reading
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Podcast
20 Jul 2018
At OpenText Enterprise World, security and AI take center stage
OpenText unveiled its new application, OT2, at OpenText Enterprise World 2018, while also touting the importance of security. That and more are discussed on the latest episode of the Pipeline podcast. Continue Reading
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Feature
10 May 2018
Future of collaboration technology: More Slack and AI, less email
Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants? Continue Reading
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Podcast
24 Apr 2018
Going paperless, AI, blockchain headline AIIM Conference
AI, cloud storage and blockchain technology were discussed at the AIIM Conference. The Pipeline podcast rehashes the conference and two organizations that rid themselves of paper. Continue Reading
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Answer
28 Mar 2018
Is it easy to migrate from PerformancePoint to Power BI apps?
Organizations like to use PerformancePoint as a way for users to interact with visualizations, but it doesn't work with Power BI apps, which can be a problem. Continue Reading
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Feature
08 Mar 2018
Leading brands see the need for personalized content
Content personalization continues to expand within companies as maturing technologies make it a viable marketing option for customer engagement strategies. Continue Reading
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Tip
27 Feb 2018
Strategizing cloud GDPR compliance for the content app stack
Box compliance president Crispen Maung discusses vendor-agnostic GDPR compliance tips for subscribers to CMS cloud services as they ready for GDPR enforcement in late May. Continue Reading
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Tip
22 Jan 2018
Agile content management leads to iterative value
An Agile approach to enterprise content management enables companies to continually improve ECM systems and add value steadily and quickly. Here's how to make it work. Continue Reading
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Answer
30 Aug 2017
What's the difference between ECM vs. WCM in the cloud era?
Does the difference between ECM vs. WCM leave you scratching your head? Read on to finally understand what exactly each system does and how it can benefit you. Continue Reading
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Podcast
26 Jun 2014
Weighing the pros and cons of SharePoint BPM
When looking at the pros and cons of SharePoint BPM, consider the tradeoff between Office integration and the versatility of broader BPM tools. Continue Reading
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Tip
26 Jun 2014
How to build visual workflows in SharePoint
Editing workflows in SharePoint has become more intuitive, with Visio integration that makes it easier to alter the structure of business processes. Continue Reading
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Podcast
25 Jun 2014
SharePoint workflow management: The little engine that could?
SharePoint BPM may be overshadowed by other BPM platforms, but its workflow management can bring efficiencies at a lower cost than its rivals. Continue Reading
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Quiz
25 Jun 2014
How much do you know about SharePoint and BPM?
SharePoint may not be the first BPM tool that comes to mind, but it has its benefits for streamlining and adding value to processes. Do you know what they are? Take our quiz to find out. Continue Reading
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Guide
25 Jun 2014
How do SharePoint's BPM benefits measure up?
SharePoint's strengths may lie in collaboration and content management, but how can enterprises tap into its oft-overlooked BPM benefits? Continue Reading
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Tip
17 Jun 2014
Comparing social media monitoring tools
SDL is a popular choice among social media monitoring tools, but how do its competitors stack up? Continue Reading
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Guide
28 Apr 2014
A guide to SharePoint migration
SharePoint migration is no easy task. Prepare for a successful upgrade with this guide, which also includes SPTechCon 2014 coverage. Continue Reading
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News
10 Apr 2014
BPM projects must come from top down, says Oracle Collaborate speaker
While trends such as mobility have changed BPM from the bottom up, BPM projects should come from the top down, said an Oracle Collaborate speaker. Continue Reading
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News
25 Mar 2014
Successful ECM strategy needs to mirror how users work
User adoption has long been a sticking point for enterprise content management systems, but mirroring users' processes can be the key to success. Continue Reading
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Tip
06 Mar 2014
Getting the most out of business collaboration software: Rules to live by
Companies that have made the leap and use collaboration software offer up some rules to live by in creating effective communities. Continue Reading
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Feature
03 Dec 2013
Enterprise collaboration tool evangelist brings ROI to business suite
Dawn Lacallade is an enterprise collaboration tool evangelist. And she knows the secret sauce for successful social networking initiatives. Continue Reading
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Feature
19 Aug 2013
ECM project ushers in BPM at Rehmann Financial
An enterprise content management project to eliminate paper and shore up compliance morphed into a business process management initiative. Continue Reading
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Feature
17 Jan 2013
Knowledge management strategy helps gas company retain worker know-how
Pacific Gas and Electric shares advice on how to hold on to institutional knowledge when highly experienced workers hit retirement age. Continue Reading
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Feature
03 Dec 2012
Four factors inform effective strategy for document management tools
The structural view of effective use of document management tools reveals four factors of document imaging and management implementation success. Continue Reading