Buying Decisions
Bot technology
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Ensure a good customer experience with CEM software
CEM software helps companies track, measure and manage the customer experience. Read on to learn just how it differs from CRM software and what a good CEM system should include. Continue Reading
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Maximize and manage customer experience with CEM tools
CEM software provides the technological support necessary to successfully manage the customer experience. Discover the extensive benefits the right platform can provide. Continue Reading
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Make marketing automation software choices to fit business needs
Examine what core features leading marketing automation software vendors -- including Adobe, HubSpot and Oracle -- and CRM vendors -- including Microsoft, Salesforce and SAP -- offer. Continue Reading
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A martech stack is vital for successful marketing operations
When building a marketing tech stack, project stakeholders should consider what tools the organization needs, the level of automation it's trying to achieve and the overall budget. Continue Reading
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Symantec Web Security Service vs. Zscaler Internet Access
Learn how cloud-based secure web gateway products Symantec Web Security Service and Zscaler Internet Access compare when it comes to features, benefits, pricing and support. Continue Reading
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VoIP systems deliver advanced telephony and UC features
Learn what 10 leading on-premises, SaaS and hybrid VoIP platforms offer in terms of features, unified communication functionality, phone hardware compatibility and technical support. Continue Reading
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6 questions to ask before evaluating secure web gateways
Learn which six questions can help an organization identify its web security and business needs and its readiness to implement a secure web gateway. Continue Reading
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Find the right tool using this antimalware software comparison
Compare endpoint antimalware software products for organizations based on features, level of protection and vendor offerings. Continue Reading
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VoIP platforms offer a wide range of benefits to the enterprise
Companies can choose from one of three VoIP architectures -- on-premises, SaaS VoIP or hybrid cloud. Learn what features and functionality each deployment model offers. Continue Reading
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Amazon EC2 to S3: A guide to AWS products
The AWS product list is as vast as it is confusing. Here's what you need to know about the most vital AWS products, up to and including Amazon EC2, along with pricing information. Continue Reading
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Compare offerings from 8 leading cloud and hybrid VoIP vendors
Learn how organizations can select the enterprise VoIP vendor that offers the platform with the best mix of functionality, interoperability, reliability and ongoing support. Continue Reading
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How 5 leading on-premises and hybrid VoIP platforms compare
Learn how four use case scenarios can help organizations differentiate between the leading on-premises and hybrid VoIP systems so they can select the best platform for their needs. Continue Reading
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Explore Hadoop distributions to manage big data
Discover the uses of Hadoop distributions and the first steps in evaluating these products, as well as how the merger of rivals Cloudera and Hortonworks affects the market. Continue Reading
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6 questions to ask before choosing a SaaS or hybrid cloud VoIP system
Before choosing a SaaS or hybrid cloud VoIP vendor, it's important for organizations to create a list of must-have features that can be used to narrow down their selection criteria. Continue Reading
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Evaluate load testing tool features and vendors
Application load testing products come in a variety of forms and their features vary. Read through these specs to find the tool that's right for you. Continue Reading
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Compare the top vendors of thin client systems
Explore some of the top thin client systems currently on the market -- based on industry, cost and data usage -- to help you make the right buying decision. Continue Reading
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5 considerations for selecting an on-premises VoIP platform
Although cloud-based VoIP is popular, organizations are consistently choosing on-premises VoIP systems, as they offer sites more control over their communications environment. Continue Reading
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Three examples of multifactor authentication use cases
When evaluating the business case for multifactor authentication, an organization must first identify how these three operational scenarios apply to a potential implementation. Continue Reading
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Purchasing multifactor authentication tools: What to consider
Find out what you need to know before investing in a multifactor authentication tool, including the drawbacks and the benefits. Continue Reading
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Exploring multifactor authentication benefits and technology
Take a look at multifactor authentication benefits and methods, as well as how the technologies have evolved from key fobs to smartphones, mobile devices and the cloud. Continue Reading
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What to look for in application load testing tools
Load testing tools help ensure an app is ready for prime time. But, with so many tools on the market, buyers must closely examine the products' features and their own environments. Continue Reading
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Enterprise VoIP platforms provide UC functionality in a single system
The shift toward mobile workforces has dramatically changed how VoIP is deployed. Learn about three popular VoIP deployment models and use case scenarios and how VoIP is only a single component in a much larger unified communications strategy. Continue Reading
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Build your business case for thin client hardware
Take an in-depth look at thin clients, including the benefits, drawbacks and use cases, to determine if these endpoints can cut costs and protect data. Continue Reading
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Discover thin client hardware and learn the benefits it offers
Thin clients can help many organizations, especially when it comes to storing information in one space. Learn about the different thin client designs, as well as their cost-saving benefits. Continue Reading
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Assess priorities before purchasing a marketing automation platform
The promise of marketing automation is exciting, but the proliferation of tools can be intimidating. Learn how to dispel the confusion when buying a marketing automation product. Continue Reading
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A tour through the PPM software marketplace
Finding the right PPM software is vital to project success. Here's a close look at the market leaders. Continue Reading
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Application load testing is critical for business success
Load testing tools help ensure apps can withstand normal amounts of user traffic, as well as spikes and other conditions. Learn how these tools work and their business benefits. Continue Reading
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Discover the best cloud ERP software for your company
Explore the leading cloud ERP software and vendors currently on the market to make this complex decision-making process just a little bit easier. Continue Reading
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Which is the best ECM application for your business?
Examine the top commercial and open source ECM software to help you determine which product is best for your organization. Continue Reading
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Product roundup: Features of top SIEM software on the market
Explore the top SIEM software and vendors currently on the market to make your decision-making process just a little bit easier. Continue Reading
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Cloud ERP system selection: How to evaluate your company needs
This article can help you evaluate your business needs and make sure you're getting the right cloud ERP system for your organization. Continue Reading
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How to choose the right CDN service for your organization
Organizations that distribute web content to users worldwide are turning to CDN services to provide fast, secure delivery of their content. Continue Reading
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The key features of project and portfolio management software
Cloud or on premises? Does it have the proper collaboration features? How about mobile access? When buying PPM software, these are just some of the questions businesses should ask. Continue Reading
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Cloud bound: Does your business need a cloud ERP system?
There are several factors -- including business size and cost -- that organizations should carefully consider when determining whether a cloud ERP system is the right choice. Continue Reading
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Choosing cloud ERP vendors: Know what you need before going in
Before deciding which cloud ERP vendors and cloud ERP software to evaluate, it's important for a business to determine its unique business needs and situation. Continue Reading
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Five ways ECM software can benefit your organization
Think your business needs content management tools? Here are five use cases illustrating how ECM software addresses common compliance and management challenges that companies face. Continue Reading
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Marketing automation tools make personalization possible
Marketing automation software can be a game-changer for sales and marketing departments, as it helps simplify campaign management and gauge the performance of marketing efforts. Continue Reading
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Benefits of PPM software include reduced failure rates
PPM software provides organizations a greater insight into projects, enabling decision-makers to better manage and prioritize projects, as well as allocate resources. Continue Reading
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Content management tools address digital content challenges
With the digital content explosion and increasing mandates come the need to manage all those files. ECM tools do just that and more, ever evolving to meet changing business needs. Continue Reading
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How to select a CDN provider that addresses your specialized needs
Leading CDN services offer a wide range of traffic management functionality, including application load balancing, and provide a variety of network security services. Continue Reading
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Comparing SAP ERP ROI to Oracle, Microsoft and Infor
Considering Oracle, Microsoft, Infor or SAP ERP software? We examine these ERP vendors on how well each delivers ERP ROI with their unique implementation methods and strategies. Continue Reading
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Comparing content delivery offerings from 10 leading CDN providers
It may seem that all CDN services have similar functionality for optimizing traditional apps and video. But before you select a CDN, learn how the offerings compare and differ. Continue Reading
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Buy the right help desk tools to track and resolve incidents
Help desk management tools help admins manage, track and resolve problems. Learn about the leading products and the reporting, communication and support features they offer. Continue Reading
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What are PPM tools and how do they help the enterprise?
PPM tools provide a holistic view of enterprise project health, enabling C-level execs and project managers to prioritize, organize and optimize projects for maximum ROI. Continue Reading
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Seven criteria for evaluating today's leading SIEM tools
Using criteria and comparison, expert Karen Scarfone examines the best SIEM software on the market to help you determine which one is right for your organization. Continue Reading
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Exploring the SAP ERP system lineup
With its five main ERP products, SAP cast a wide net in the ERP market. Here's a rundown of SAP ERP software offerings, including its stalwart on-prem ERP and next-gen S/4HANA. Continue Reading
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How to make a wise machine learning platforms comparison
What data sources does it support? Is it easy to use? Does it have automation features? These are just a few questions to ask when making a machine learning platforms comparison. Continue Reading
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Assess, manage AWS costs with third-party tools
An ecosystem of third-party products augment AWS' vast portfolio of cloud services, including cost management tools. Dig into these vendor tools to find a fit for your organization. Continue Reading
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Assess IT help desk software options based on these features
Explore communication channels, ticket management, agent management, knowledge base options and reporting capabilities when evaluating prospective help desk management software. Continue Reading
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Hyper-converged product comparison: What leading HCI vendors offer
Before you purchase a hyper-converged infrastructure system, use the criteria and factors examined here to evaluate 10 leading HCI products. Continue Reading
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What do businesses do with the top machine learning platforms?
Take a deep dive into machine learning, including decision trees, clustering, reinforced learning, neural networks, as well as supervised and unsupervised machine learning. Continue Reading
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SIEM evaluation criteria: Choosing the right SIEM products
Establishing solid SIEM evaluation criteria and applying them to an organization's business needs goes far when selecting the right SIEM products. Here are the questions to ask. Continue Reading
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Hyper-converged products offer big benefits to IT environments
Hyper-converged technology offers benefits such as scalability to help reduce the storage footprint, and enables organizations to pick the hardware and configuration to best suit their needs. Continue Reading
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Assess technology and products from top SD-WAN vendors
SD-WAN products and services offer a variety of features and deployment options. Learn how top SD-WAN vendors stack up when it comes to addressing your key considerations. Continue Reading
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SIEM benefits include efficient incident response, compliance
SIEM tools enable centralized reporting, which is just one of the many SIEM benefits. Others include real-time incident response, as well as insight for compliance reporting. Continue Reading
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Key considerations when buying AWS cost management tools
Third-party management tools can keep costs down in AWS environments, particularly in a multi-cloud strategy. Learn how to evaluate these tools and the features that they offer. Continue Reading
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Compare leading on-premises and cloud-managed WLAN products
In order for your organization to select the WLAN architecture that will best meet its needs, you must compare product types, deployment options and capabilities. Continue Reading
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AWS cost management tools wrangle unwieldy expenses
It can be a challenge to manage AWS costs, and native tools might not effectively address it. Learn how third-party vendors can help. Continue Reading
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A comprehensive guide to SIEM products
Expert Karen Scarfone examines security information and event management systems and explains why SIEM systems and SIEM products are crucial for enterprise security. Continue Reading
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Leading SD-WAN providers offer varying capabilities
By examining how leading SD-WAN providers address technology, market reach, partnerships and long-term viability, you can select an SD-WAN product to fit your organization's needs. Continue Reading
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Resolve problems right with a help desk management system
Help desk management tools keep employees working after problems and outages occur. Discover the extensive benefits the right platform can provide. Continue Reading
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Assess the pros and cons of leading PaaS tools
Unsure which PaaS provider will best meet your development needs? Dive in to this roundup of common vendor options and the features they offer to simplify that decision. Continue Reading
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A look at the leading data discovery software and vendors
Explore the data discovery software market, including the products and vendors helping enterprises glean insights using data visualization and self-service BI. Continue Reading
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How to deploy and administer help desk management software
Help desk tools help IT manage the submission, status and resolution of employee help desk tickets. Read on to learn about common help desk challenges and the latest trends. Continue Reading
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Explore enterprise accounting software benefits and products
Explore enterprise accounting software vendors and products for growing and complex businesses -- products which fill the large gap between full-on ERP and SMB accounting software. Continue Reading
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Choosing the right data discovery platform for the enterprise
Obviously, cost and scalability factor into data discovery platform buying decisions, but other features, like visualizations and data support, should carry significant weight. Continue Reading
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Evaluate PaaS vendors based on these two types of features
To determine whether a PaaS provider will meet their needs, buyers should look closely at what the vendor offers for development tools, automation, collaboration and more. Continue Reading
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Explore the leading user profile management tools in-depth
Profile management tools help admins keep tabs on users using cloud, migration and app virtualization. Discover the leading vendors with this in-depth overview of their products. Continue Reading
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Understanding data discovery tools in the enterprise
Data discovery tools, aided by the data discovery process, visualize and contextualize data for business users. They are essential for informed business decision-making. Continue Reading
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Weigh the benefits of PaaS providers against lock-in risks
The right PaaS environment enables developers to focus on what they care about most: building a successful application. But it also brings new risks -- particularly around lock-in. Continue Reading
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Key considerations before evaluating SD-WAN vendors
Before selecting an SD-WAN technology, organizations must understand what problems they need to solve and assess which implementation option is best suited to their WAN and business requirements. Continue Reading
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Select a data backup appliance with robust functionality
Many leading appliance-based data backup systems include functions such as backup, archiving, disaster recovery and replication, and they can be used for test/development and analytics. Continue Reading
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Find the right user profile management software
Determine the right profile management platform for your company and take a close look at personalization, recovery, cloud, UEM and migration features. Continue Reading
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A look at the leading artificial intelligence infrastructure products
The artificial intelligence infrastructure market is young and varied, with enterprise AI vendors offering everything from cloud services to powerful, and expensive, hardware. Continue Reading
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SD-WAN technology eases network operational challenges
Services from SD-WAN vendors provide numerous benefits to organizations worldwide that rely on communications to their branch or remote offices. Continue Reading
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What's the big deal with application integration architecture?
Learn how enterprise architecture, componentization, evolving development processes and the cloud have changed application integration architecture in today's modern enterprise. Continue Reading
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Get the most out of your data, reap the benefits of BI tools
The business intelligence software market is large, vibrant and evolving. Learn the ins and outs to make sense of the options and experience the business benefits of BI tools. Continue Reading
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Exploring the leading appliance-based data backup systems
Learn how leading integrated backup appliance systems address key considerations, including capacity and performance, and what operational benefits they offer. Continue Reading
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Top application delivery controllers offer range of options
The leading vendors in the application delivery controller market offer a broad range of physical and virtual appliances, with varying throughput levels and diverse function sets. Which product is right for you? Continue Reading
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Understand the benefits of user profile management software
Profile management tools can be valuable assets to address failure recovery, migration support, KPI improvement, as well as profile corruption, so long as they fit your environment. Continue Reading
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An up-close and in-depth look at APM software vendors
Read this in-depth roundup on some of the top APM tools in today's market and what they can provide for root cause analysis, infrastructure monitoring and AI. Continue Reading
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Survey the desktop and application virtualization market
Organizations want the flexibility to deliver virtual desktops and applications from the same platform. Learn about the products that can do both for your enterprise. Continue Reading
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Leading hybrid storage arrays offer flexibility, scalability
By examining how leading hybrid storage systems address scalability, system management and company size, your organization can select the array that will best meet its needs. Continue Reading
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User profile management software in the modern enterprise
Profile management tools help admins keep track of important details about users, like their bookmarks, browser histories, wallpapers, documents and more. Continue Reading
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Buy the right APM software with these key features in mind
Compare and evaluate what notable vendors in the APM market offer in terms of monitoring, reporting and analysis capabilities, as well as emerging AI functionalities. Continue Reading
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The on-premises vs. cloud-managed WLAN architecture debate
Although on-premises WLANs and cloud WLANs both offer significant advantages, determining which approach will provide the best return depends on several factors. Continue Reading
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Comparing the best HR software and HCM system options
Get the right HCM system for your needs by examining the best HR software tools. The HCM system market is large and vibrant, catering to companies large, small and in between. Continue Reading
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A comparison of leading application delivery controllers
You can simplify the process of buying an ADC device by examining how leading vendors address key considerations, including platform options, security and server load balancing. Continue Reading
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Hybrid storage array vendors offer simplicity, ease of use
Although hybrid arrays are similar in functionality from one system to another, subtle differences in features can make one array more appropriate for a given application. Continue Reading
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Criteria for vetting appliance-based data backup systems
Knowing the right questions to ask when vetting data backup appliance vendors can help ensure you select the product that will provide the most comprehensive data protection. Continue Reading
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Compare top desktop and application virtualization products
Each company has different desktop and app virtualization needs. Buyers must compare what vendors offer for mobility and data governance to make the right purchase. Continue Reading
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Collect and analyze performance data with APM software
Admins must ensure that their applications are performing as expected. APM tools provide the necessary functions to discover and address possibly critical performance issues. Continue Reading
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Determining HRM software system requirements and features
Take a look at your company, both where it is and where it's headed. Your present and future HR needs should determine your HCM system and inform the HR software RFP process. Continue Reading
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How to choose the best HR software for your company
Human resource management tools vary greatly, serving companies of all shapes and sizes. The best HR software for any company is very specific to the company's needs and potential. Continue Reading
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Data backup appliance offers simplicity and efficiency
Learn how an integrated backup appliance can help sites with scalability issues or no dedicated backup team streamline the design and implementation of their backup architecture. Continue Reading
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Considerations for buying an application delivery controller
Before you buy an ADC device, learn which features you should look for and what questions you should ask prospective application delivery controller vendors. Continue Reading
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The key features in an app, desktop virtualization product
Desktop and app virtualization tools help admins deliver services to users regardless of where they work and what devices they work on. Learn how to make a smart buying decision. Continue Reading
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Does your company need new human resource management tools?
Finding the best human resource management tools starts with identifying your company's present and future needs, before exploring HR software features and benefits. Continue Reading
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Why deploy desktop and application virtualization?
Virtualizing desktops and apps can enable tighter security and a more agile environment and can simplify maintenance and enhance productivity, particularly for remote workers. Continue Reading
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What is HCM software, and what are the HR software benefits?
Human resources software, or human capital management software, handles everything from benefits administration and applicant tracking to retaining and rewarding star employees. Continue Reading
