News
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30 Jul 2025 / Cloud Providers
Microsoft Q4 earnings surge on cloud results; AI gains steam
Booming cloud business drove fourth-quarter and full-year results past analyst expectations as the AI race continues to heat up.
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30 Jul 2025 / Clinical documentation
Ambience Healthcare secures $243M for AI clinical documentation
The funds raised in the Series C round will be used to expand the AI clinical documentation and coding platform across health systems.
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30 Jul 2025 / Interoperability
Tech giants, providers back CMS health tech ecosystem initiative
Major tech companies, health systems and payers pledged to meet CMS-led interoperability framework criteria and promote improved health outcomes through personalized health tech.
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30 Jul 2025 / Policy & regulation
Monarez becomes first CDC Director requiring Senate approval
Susan Monarez is the first CDC director subject to Senate approval and the first non‑physician in 70 years to lead the agency.
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30 Jul 2025 / Patient satisfaction & experience
Half of patient safety events, patient harms go unreported
Of the patient safety events that do get reported, only a few are investigated by hospitals, according to OIG data.
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30 Jul 2025 / Data Center Facilities
AWS tables Virginia data center after community pushback
The proposed 7.2 million-square-foot operation -- one of the world's largest -- would have added to Amazon's $35 billion data center plan in Virginia.
Technology Insights
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30 Jul 2025 / Customer Experience Management
Top 12 customer experience metrics and KPIs in 2025
Net Promoter Score is the most popular customer metric, but it's not the only one for CX teams to measure. Understand which metrics to track and how to calculate them.
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30 Jul 2025 / Backup & Recovery Software
Automated backup: How it works and why you should use it
Automated backup tackles complex data backups in concert with other automated workflows, minimizing human errors while ensuring regulatory compliance and business continuity.
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30 Jul 2025 / Risk Management & Governance
9 common risk management failures and how to avoid them
As enterprises rework their business models and strategies to meet various new challenges, risks abound. Here are nine risk management failures to look out for.
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29 Jul 2025 / Cloud App Development & Management
By the numbers: Use AI to fill the IT skills gap
According to the '2025 AI Skills Report' by Pluralsight, 65% of organizations had to abandon AI projects due to a lack of AI skills. Don't be another statistic; invest in your staff.
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