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Capita’s NHS contract under review after patient records blunder
21 May 2019Outsourcer’s health service deal in doubt following the latest in a “litany of failings”, with 160,000 patient records being wrongly archived Read More
Industry clouds are all the rage, but are they driven by marketing or customer need?
28 Mar 2022Industry clouds – cloud applications designed for specific sectors – are fashionable staples of supplier marketing, but are they what corporate IT is demanding? Read More
Consider adopting extended reality for improved CX
03 Nov 2020Research shows that consumers are ready for extended reality when it comes to interacting with brands. Jason Cottrell explains why now is the time to consider adopting XR and AR. Read More
Understanding NTUser.dat in Windows 10
19 Mar 2018Understanding NTUser.dat in Windows 10 means knowing that those files capture user profile settings and preferences, and are best left alone and untouched for proper OS operation. Read More
Kubernetes flaw shows API security is no ‘set & forget’ deal
15 Jan 2019When a report surfaced last month detailing a ‘severe vulnerability’ in Kubernetes, the popular, open-source software for managing Linux applications deployed within containers, many of us will ... Read More
Alternate Win10 1809 Source During Hold Period
08 Oct 2018Right now MS has withdrawn the October 2018 release from circulation. For those in (dire) need, I provide an alternate Win10 1809 source during hold period. Read More
Cloud broadens scope of ERP support to focus more on users
25 Feb 2020A truly modern ERP support strategy must consider the needs of both internal and external users and ERP's expanded role in the employer and customer experience. Read More
2020 data backup trends aim for faster, cheaper
24 Dec 2019These impending data backup trends will provide better peace of mind for the reliability of recovery and help your organization use backups more efficiently. Read More
Samsung Consumer Drivers OEM Friendly
10 Apr 2019Because my new Lenovo loaner laptops include OEM model NVMe drives, I find myself asking are Samsung consumer drivers OEM friendly? In my case, at least, the answer turns out to be "Yes!" Read More
Customer data platform tools top priority list for big vendors
23 Dec 2019CDPs, which unify marketing, sales and customer service data in real time, became a huge priority for Salesforce, Microsoft, SAP, Adobe and Oracle in 2019. Read about what's next for 2020. Read More