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Help desk vs. service desk: What's the difference?
Help desks deliver tactical, immediate technical support for specific issues, while service desks offer strategic, comprehensive management of business services.
News
In an FTC antitrust win, Meta could face divestitures
The FTC argues that Meta acquired Instagram and WhatsApp to eliminate competition in social media networks. If the FTC wins its case, Meta could be forced to sell those products.
News
Google settlement may affect DOJ antitrust remedies
Google faces numerous antitrust challenges and has agreed to spend $500 million revamping its regulatory compliance structure in a settlement with shareholders.
News
Trump wants to axe rules affecting business competition
As the FTC and DOJ work to assess what rules to cut, lawmakers disagree on how deregulation will affect U.S. markets.
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CIO Strategy News
In an FTC antitrust win, Meta could face divestitures
The FTC argues that Meta acquired Instagram and WhatsApp to eliminate competition in social media networks. If the FTC wins its case, Meta could be forced to sell those products.
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Digital Transformation Manage
Emerging technologies in construction help manage work, risk
Emerging technologies in construction include AI and digital twins. Read how companies use advanced IT to improve risk analysis, forecasting, and more.
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Risk Management & Governance Evaluate
12 top enterprise risk management trends in 2025
Trends reshaping risk management include use of GRC platforms, risk maturity models, risk appetite statements and AI tools, plus the need to manage AI risks.
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Apps, Infrastructure and Operations Evaluate
Help desk vs. service desk: What's the difference?
Help desks deliver tactical, immediate technical support for specific issues, while service desks offer strategic, comprehensive management of business services.
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Cloud deployment and architecture Manage
Prioritize security from the edge to the cloud
Businesses can find security vulnerabilities when they push their workloads to the edge. Discover the pitfalls of cloud edge security and best practices to secure edge workloads.
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Data security and privacy Get Started
Symmetric vs. asymmetric encryption: Understand key differences
Explore the differences between symmetric vs. asymmetric encryption, including how they work and common algorithms, as well as their pros and cons.
Sponsored Sites
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IT Workflows
Transform Your Organization With Modern and Resilient IT Services
Learn how ServiceNow’s IT solutions can help your organization seize the upside of operational resilience and raise employee agility.
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Storage
Benefit From the Power of Consolidated Storage
Learn how a consolidated approach to storage can modernize your storage which will increase efficiency and can decrease costs.
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Virtual Machines
AWS & Red Hat
Simplify App Modernization and Innovation with Red Hat OpenShift Service on AWS
Featured Authors
Find Solutions For Your Project
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Evaluate
12 top enterprise risk management trends in 2025
Trends reshaping risk management include use of GRC platforms, risk maturity models, risk appetite statements and AI tools, plus the need to manage AI risks.
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Help desk vs. service desk: What's the difference?
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The history of quantum computing: A complete timeline
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What is vendor risk management (VRM)? A guide for businesses
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Problem Solve
Learn how to harness strategic risk and improve your operations
Organizations face factors beyond their control that can prevent them from meeting their long-term goals. Learn about the building blocks behind a cohesive strategic risk strategy.
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What is risk monitoring? Definition and best practices
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How to attract tech talent in 2025: 7 essentials
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How quantum computing can improve supply chains
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Manage
What is a compliance audit? (with an example checklist)
A compliance audit is critical for finding any potential compliance gaps in an organization's operations. Here's what companies can do to prepare for them.
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How to meet IoT compliance standards
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Compliance stakeholders and how to work with them
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Key steps to developing a healthy risk culture
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CIO Basics
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Get Started
What is a procurement plan?
A procurement plan -- also called a procurement management plan -- is a document that is used to manage the process of finding and selecting a vendor.
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Get Started
What is a quantum circuit? Quantum vs. classical circuit
Quantum circuits are systems consisting of logic gates that operate on quantum bits (qubits) to process information and perform calculations based on principles of quantum mechanics.
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Get Started
What is prescriptive analytics?
Prescriptive analytics is a type of data analytics that provides guidance on what should happen next.
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CIO strategy
In an FTC antitrust win, Meta could face divestitures
The FTC argues that Meta acquired Instagram and WhatsApp to eliminate competition in social media networks. If the FTC wins its case, Meta could be forced to sell those products.
-
Risk management and governance
Google settlement may affect DOJ antitrust remedies
Google faces numerous antitrust challenges and has agreed to spend $500 million revamping its regulatory compliance structure in a settlement with shareholders.
-
Risk management and governance
Trump wants to axe rules affecting business competition
As the FTC and DOJ work to assess what rules to cut, lawmakers disagree on how deregulation will affect U.S. markets.
Search CIO Definitions
- What is a procurement plan?
- What is a quantum circuit? Quantum vs. classical circuit
- What is prescriptive analytics?
- What is the Risk Management Framework (RMF)?
- What is an IT strategic plan (information technology strategic plan)?
- What is financial risk management?
- What is a risk management specialist, and what does one do?
- What is third-party risk management (TPRM)?