New & Notable
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Guide to building and executing an MSP business model
This managed service guide provides an overview of the business model, covers the basics of building a service provider business and discusses how to manage a maturing operation.
Evaluate
Partner's Apple Watch referee app lets NHL stripes keep focus
Presidio designed the NHL Watch Comms App to sync with a hockey arena's game and penalty clocks and use haptic notifications to help officials keep their eyes on the game.
Problem Solve
How to troubleshoot common routing errors
It's important to troubleshoot routing errors to minimize network disruptions. Common errors rooted in BGP and OSPF include misconfigurations and various unmet neighbor requirements.
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6 trends shaping the IT services market in 2025
Expect IT service providers to use AI to improve service delivery and automate customers' business processes this year, among other notable trends in the industry.
Trending Topics
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Compliance & Security Evaluate
Cybersecurity market trends, from AI to post-quantum crypto
Service executives list generative AI, the growing attack surface at the edge and post-quantum crypto standards as among the key security developments in 2024.
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Technology Services Problem Solve
How to troubleshoot common routing errors
It's important to troubleshoot routing errors to minimize network disruptions. Common errors rooted in BGP and OSPF include misconfigurations and various unmet neighbor requirements.
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Sales & Marketing News
AWS Marketplace channel partners rev software, service sales
Partners are building a new route to market on AWS Marketplace. One has surpassed $1 billion in total sales and another expects to soon generate half its revenue there.
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MSP Business Strategy Evaluate
Guide to building and executing an MSP business model
This managed service guide provides an overview of the business model, covers the basics of building a service provider business and discusses how to manage a maturing operation.
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Emerging Technologies for MSPs Evaluate
Partner's Apple Watch referee app lets NHL stripes keep focus
Presidio designed the NHL Watch Comms App to sync with a hockey arena's game and penalty clocks and use haptic notifications to help officials keep their eyes on the game.
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Partner Programs News
AWS partners cite boost from GenAI, online selling updates
The ability to build industry offerings on Amazon Nova, easier online selling and accelerated application modernization intrigued partners at AWS re:Invent 2024.
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Storage
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Artificial Intelligence
Dell AI Factory with NVIDIA
Reimagine the speed of business with cutting-edge AI innovation and scalable AI workflow automation.
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Artificial Intelligence
Deloitte & Snowflake: Generative AI
Find Solutions For Your Project
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Evaluate
Guide to building and executing an MSP business model
This managed service guide provides an overview of the business model, covers the basics of building a service provider business and discusses how to manage a maturing operation.
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Partner's Apple Watch referee app lets NHL stripes keep focus
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6 trends shaping the IT services market in 2025
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FinOps consulting grows as IT cost management efforts expand
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Problem Solve
How to troubleshoot common routing errors
It's important to troubleshoot routing errors to minimize network disruptions. Common errors rooted in BGP and OSPF include misconfigurations and various unmet neighbor requirements.
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A guide to MSP patch management best practices
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The importance of building an agile and resilient infrastructure
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Digital maturity laggards play catchup, consultants say
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Manage
MSP
A managed service provider (MSP) is a third-party company that remotely manages a customer's information technology (IT) infrastructure and end-user systems.
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Generative AI upskilling demands multiple methods, partners
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Partners' generative AI training plans aim for 1M+ employees
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7 ways service providers drive lasting transformation success
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IT Channel Basics
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Get Started
What is OEM (original equipment manufacturer)?
An original equipment manufacturer (OEM) is a company that produces hardware or software that is later marketed and sold under another company's brand.
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Get Started
cloud service provider
A cloud service provider, or CSP, is a company that offers components of cloud computing -- typically in an as-a-service model like infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS).
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Get Started
What is a request for proposal (RFP)?
A request for proposal (RFP) is a document an organization uses when it's searching for a product or service to meet specific requirements. The organization posts an RFP to elicit formal bids from vendors.
Multimedia
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News
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MSP sales and marketing
AWS Marketplace channel partners rev software, service sales
Partners are building a new route to market on AWS Marketplace. One has surpassed $1 billion in total sales and another expects to soon generate half its revenue there.
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Channel partner programs
AWS partners cite boost from GenAI, online selling updates
The ability to build industry offerings on Amazon Nova, easier online selling and accelerated application modernization intrigued partners at AWS re:Invent 2024.
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MSP business strategy
Hyperscalers' mass, AI role dominate partner ecosystems
Seemingly saturated, the massive partner networks of the top cloud vendors still attract service providers and often serve as their top ecosystems, according to a new survey.
Search IT Channel Definitions
- What is OEM (original equipment manufacturer)?
- What is a cloud service provider?
- What is a request for proposal (RFP)?
- managed service provider (MSP)
- What is sales motion?
- What is Oracle PartnerNetwork (OPN)?
- What is hardware as a service (HaaS)?
- What is professional services automation (PSA)?