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IT leaders dial back cloud-first strategies as hybrid IT becomes more of an investment priority
05 Mar 2024Latest data from TechTarget and ESG reveals changing attitudes towards cloud deployments within the enterprise Read More
S3 features unveiled as Amazon reflects on object storage past
14 Mar 2024Amazon introduced new features to its storage platform that increase speed and container options during a webinar today. It also looked back at S3's launch 18 years ago. Read More
AI communications features key when assessing UC vendors
03 Apr 2024UC vendors are adding more AI capabilities with each software release. What's the best way to ensure vendors' capabilities align with your goals? Read More
Chip sector gears up for AI revolution
14 Nov 2023While Nvidia has established its AI dominance, Intel has been working on AI chips running on supercomputers Read More
How AI is transforming the BPO industry and contact centers
20 Mar 2024Everyone is talking about AI, but which organizations are adopting it? BPOs are a great example, especially AI for internal CX strategies and contact centers. Read More
What’s the smart way of moving forward with artificial intelligence?
14 Nov 2023Don’t try to use AI to solve everything at once – be clear about what specific use cases you want Read More
Alletra MP hardware changes see HPE orient arrays towards AI
26 Mar 2024HPE doubles controller nodes, boosts capacity with denser drives, cuts caches and builds in 100Gbps links to bring denser, faster storage aimed at all parts of the AI/ML pipeline Read More
The EURECA moment: Counting the cost of running the UK’s public sector datacentres
20 Feb 2018The EU-backed EURECA project has spent the past 36 months assessing the state of public sector datacentres across Europe, and is revealing what it found Read More
Why your -- and everyone else's -- customer service stinks
01 May 2024Frustration with customer service teams isn't new. But there are some reasons why it is seemingly getting worse. Read More
AWS talks up Q4 increase in large customer wins as global market share drops
02 Feb 2024Amazon Web Services clocked up double-digit revenue growth during the final quarter of 2023, but analyst figures show the company is losing market share to Microsoft Read More