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Kathleen Walch
CognilyticaKathleen Walch is managing partner and founder of Cognilytica and co-developer of the firm's Cognitive Project Management for AI (CPMAI) methodology.Read More
Data of 10 million JD Sports customers accessed in cyber attack
30 Jan 2023Data on 10 million people who shopped online at JD Sports over a two-year period was accessed and potentially stolen in a cyber attack Read More
Government unaware how much it pays for e-mail services
18 Apr 2012Government departments do not know how much they are spending on e-mail services, according to research by Computer Weekly. Read More
Direct mail automation spikes in wake of conference cancellations
13 Mar 2020Marketers are turning to CRM-ready e-gift and direct mail vendors to send postcards and swag boxes to prospective customers they would have met with at canceled conferences. Read More
Data protection as a competitive advantage
25 May 2018By now, many consumers in Asia and elsewhere would have received at least a couple of e-mails from merchants asking for consent to continue receiving marketing messages under Europe’s General Data ... Read More
Skills audits back as insourcing gathers pace
16 May 2018, This morning I received an e-mail with extracts from a Gartner press release saying: “Infrastructure and Operations skills (I&O) gaps will cause 75% of organizations to experience visible ... Read More
Email marketers feel Google, Yahoo DMARC policy change
07 Feb 2024As marketers face changes to email authentication and third-party cookie deprecation, contact centers are a treasure trove of first-party data to drive multichannel campaigns. Read More
What AI Global Leadership should the UK offer?
10 Jun 2023Brexit gives the UK a unique opportunity to lead on regulatory arbitrage and inter-operability, mixing and matching the best of AI thinking from across geopolitical divides without the need for ... Read More
How to avoid Microsoft 365 management pitfalls
30 Apr 2024A migration to the cloud collaboration platform requires a command of the multiple admin portals available to admins to help the organization make the most of its subscription. Read More