Employee engagement and recognition software
HR technology can help ensure your workforce is satisfied and engaged. Indeed, successful companies know that workers must feel appreciated and acknowledged or they will be dissatisfied or look for a new job. To help, this resource covers all aspects of employee engagement software and employee recognition software, including how these technologies can be critical to building a happy and productive workplace, employee engagement strategies, and the best incentives for retaining top-notch talent.
Top Stories
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Feature
01 Mar 2023
The Great Resignation: Everything you need to know
Many people are leaving their jobs for greener pastures in what is known as the Great Resignation. Continue Reading
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Feature
01 Sep 2022
How are recruitment and talent acquisition different?
Learn the difference between talent acquisition and recruiting, including the strategic implications each has for your organization and the technologies that help the most. Continue Reading
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Feature
30 Aug 2022
9 keys to a killer recruitment marketing strategy
In a hiring market that presents unprecedented challenges, every HR and recruiting team needs to develop a marketing strategy to attract top-notch candidates. Here's how. Continue Reading
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Feature
31 Jan 2022
Top strategies and tools to prevent employee isolation
Feelings of isolation and loneliness are growing as employees continue to work from home. Learn strategies and tools that HR and business leaders can use to help. Continue Reading
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Feature
10 Jan 2022
How to create a sustainable continuous learning culture
How can organisations create a continuous learning culture that will militate against the so-called great resignation? We explore, using Vodafone and Deutsche Bank as cases in point Continue Reading
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Feature
15 Sep 2021
How can HR support the hybrid workforce?
HR has a crucial role to play in supporting the hybrid workforce. Learn how HR can help organizational leaders ensure success. Continue Reading
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News
15 Sep 2021
SHRM calls out biased hiring practices at conference
With employee resignations at a record high, HR is facing a reckoning over how it hires and retains employees, said Johnny Taylor, president and CEO of SHRM. Continue Reading
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Feature
22 Jul 2021
10 microlearning strategies to boost continual learning
Microlearning can be beneficial for employees because it breaks down topics into manageable chunks. Learn 10 strategies to maximize microlearning's success. Continue Reading
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News
21 Jul 2021
Interview: Chano Fernandez, co-CEO of Workday – a European co-helming a Californian enterprise
Chano Fernandez, co-CEO of Workday, explains how the company’s storied and humane employee culture needs constant tending, and looks forward to a post-Covid acceleration Continue Reading
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Guest Post
09 Jul 2021
Remote work flexibility key for employee retention
Offering flexible work options is one important key to fighting employee turnover. Learn why remote and hybrid work are not passing trends and why saying 'no' will cost. Continue Reading
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Feature
17 Jun 2021
Soft skills key to employability in age of automation
Soft skills will become even more important as automation increases. Learn what top workplace soft skills organizations will need and how to enable training. Continue Reading
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News
17 Jun 2021
Salesforce adds more HR, employee tools to Work.com
Salesforce to release more employee experience tools on Work.com to support the onboarding and well-being of workers who remain remote after the pandemic passes. Continue Reading
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Feature
04 Jun 2021
7 employee experience stats to reshape your EX strategy
Businesses that invest in their employees and provide exceptional EX are more successful than their counterparts that don’t. Continue Reading
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Feature
18 May 2021
6 tips for better digital learning in the workplace
Today's companies need to upskill and reskill their workforces to stay competitive. Here's a look at some of the most important learning and development strategies that can help. Continue Reading
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News
30 Apr 2021
Federal telework may be poised to take off
The post-pandemic future of federal telework will be up to President Biden's administration, but employee interest in it is high and job satisfaction is up. Continue Reading
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Feature
30 Apr 2021
Guide to digital badges for the workplace
Digital badges are becoming more common in the workplace. Here's how they can help HR during the hiring process and why some industry leaders have doubts. Continue Reading
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Feature
22 Apr 2021
30 easy ways to help employees manage stress
Companies can go beyond wellness programs with these strategies, which range from easy ideas to more long-term solutions for helping employees manage stress. Continue Reading
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News
09 Apr 2021
Hybrid workplace may give employers hiring edge
The post-pandemic office is leaning strongly in the direction of hybrid workplaces. Job candidates view working from home as a key consideration when searching for a new position. Continue Reading
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Feature
19 Mar 2021
Future workplace planning emphasizes collaboration, flexibility
ServiceNow's Kevin Nanney discusses the technologies businesses are implementing to smartly manage and reshape their offices into flexible, collaborative neighborhood workspaces. Continue Reading
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Guide
19 Mar 2021
Workforce strategy and planning in times of crisis
HR, IT and facilities managers are focused on reconfiguring workplaces and the technologies that ensure the safety, productivity and privacy of employees returning to the office. Continue Reading
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18 Mar 2021
HR technology platforms advance return-to-office plans
ServiceNow's Kevin Nanney discusses the tools and technologies businesses are implementing to ensure worker safety, boost employee engagement and consolidate digital workflows. Continue Reading
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Feature
15 Mar 2021
10 components of an effective employee well-being strategy
Corporate wellness programs are getting renewed attention and now incorporate emotional, mental and financial health. Find out what the new holistic approach requires. Continue Reading
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Feature
04 Mar 2021
Employee poaching risk increases with remote work hiring
Remote work opportunities may give rise to employee poaching, putting added pressure on HR departments. As geography starts to matter less, employee experience may matter more. Continue Reading
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Tip
04 Mar 2021
Was your workplace Black History Month a success?
Creating a successful Black History Month at work requires understanding what to do -- and what not to do. Take this time to uncover what you did right and wrong. Continue Reading
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Tip
01 Mar 2021
Top 5 components of a workplace mental health strategy
Promoting mental health in the workplace requires creating an empathetic and stigma-free culture for employees. Learn five important facets of creating that. Continue Reading
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Guest Post
26 Feb 2021
5 assets working mothers bring to the workplace
Mothers are an important -- and often undervalued -- sector of the workforce and offer a number of assets. Learn why HR and managers should work to keep them on staff. Continue Reading
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Feature
22 Feb 2021
Employee wellness vs. employee well-being: The differences
The terms 'employee wellness' and 'employee well-being' are sometimes used interchangeably, but many consider them to be different. Here's what you should know. Continue Reading
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News
09 Feb 2021
Employee activism gives life to tech union organizing
A rise in tech union organizing is linked to the rise in employee activism, according to experts. They also believe the climate for union activity is changing. Continue Reading
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Feature
08 Feb 2021
12 examples of employee wellness software and apps
Employee wellness software ranges from applications with one function to those with multiple features and integrations. Here are some to consider when doing your research. Continue Reading
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News
28 Jan 2021
Workday acquires Peakon for $700 million
Workday is acquiring employee feedback software vendor Peakon. Experts described the timing as a proverbial shot across SAP's bow. Continue Reading
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Feature
28 Jan 2021
Internal mobility: Benefits, tools, best practices
Internal mobility is meant to capitalize on the organization's own talent. Learn why it's important, what stands in the way and how best to support it. Continue Reading
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Guest Post
20 Jan 2021
How HR can help promote a caring culture
HR's role has become increasingly strategic and part of that requires focusing on truly supporting employees. Here's some advice on how to make that a reality. Continue Reading
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22 Dec 2020
3 critical employee experience technologies for the 'new normal'
Since COVID-19 hit, HR leaders and their teams have pivoted to support the employee experience in new ways. Here's how technology has been critical to that support. Continue Reading
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14 Dec 2020
How to handle layoffs with compassion -- or possibly avoid them
Handling layoffs with compassion and sensitivity is critical for the employee experience of those who are leaving and staying. Here's advice on how to do so. Continue Reading
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Feature
19 Nov 2020
The importance of employee well-being and how technology can help
Technology can serve an important role in promoting employee wellness. Here's a look at why that matters and who should be involved. Continue Reading
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News
13 Nov 2020
Diversitypop provides DEI training with a military twist
Military training relies on repeatability and reinforcement to drive home training. That approach is being applied to a new DEI training app. Continue Reading
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Feature
12 Nov 2020
IBM's Lisa Seacat DeLuca on being a woman in the tech industry
IBM's master inventor Lisa Seacat DeLuca gives insight into promoting gender diversity. Learn why both official programs and informal outreach are so important. Continue Reading
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Feature
09 Nov 2020
Leading CIOs say building digital-ready culture is top priority
During the fifth 2020 MIT Sloan CIO Digital Learning Series, CIOs discuss how they've accelerated and sustained a digital cultural change in more traditional organizations. Continue Reading
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Feature
09 Nov 2020
7 ways to avoid remote work burnout in call centers
Many factors contribute to remote work burnout, including juggling too many tasks, isolation and a work-life balance. Here are some tips for managers to help minimize burnout. Continue Reading
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News
28 Oct 2020
Firms dive into data for diversity and inclusion strategies
People analytics managers are seeking out and analyzing HR data that intersects with and impacts the employee work experience. Continue Reading
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27 Oct 2020
13 of the Best Team Collaboration Tools
These 13 team collaboration tools allow your employees to successfully complete tasks such as messaging, file sharing and video conferencing, as well as managing workflows and projects. Continue Reading
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Tip
22 Oct 2020
Get digital: 6 tips for boosting remote employee experience
Remote work can't be successful without rethinking mobile capabilities and HR processes. Here are six lessons on improving employee experience in the new normal. Continue Reading
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News
19 Oct 2020
Tensions over politics at work have HR on guard
Politics at work may hurt productivity and office harmony. One strategy for defusing a charged atmosphere may be to get employees focused on shared goals. Continue Reading
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Answer
24 Sep 2020
How can SuccessFactors CPM improve performance management?
Learn how SuccessFactors Continuous Performance Management can help more organizations realize that a good employee experience requires ongoing performance management. Continue Reading
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News
23 Sep 2020
Managers share corporate pandemic strategies
At last week's ERP conference Inforum 2020, managers talked about their pandemic strategies, lessons learned and how COVID-19 may change the way their firms operate going forward. Continue Reading
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Feature
22 Sep 2020
EY 'people experience' strategy taps firm's process skills
The accounting and consulting firm is integrating a mix of shared services, bot-enabled workflows, SuccessFactors HXM and Qualtrics employee engagement for its global workforce. Continue Reading
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Tip
01 Sep 2020
7 top-notch tools for increased employee engagement
Cloud apps can help keep employees engaged by soliciting feedback and making it easier to collaborate effectively as a valued member of a team. Here are seven worth considering. Continue Reading
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Feature
01 Sep 2020
Many paths on quest to build an employee experience platform
Roots in case management and help desks give vendors like ServiceNow a leg up. HCM vendors have workflows and bots that provide similar functions. Each side needs the other. Continue Reading
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Tip
01 Sep 2020
6 ways to use technology to improve employee experience
Technology is only one component of the employee experience, but savvy deployment makes a difference. Here are some promising tools, and tips for fitting them into an EX strategy. Continue Reading
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Tip
31 Aug 2020
The 7 most impactful employee experience apps
HRIS platforms and online surveys are obvious vehicles for improving employee experience and engagement, but don't overlook collaboration, help desks and other tools of daily life. Continue Reading
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Tip
27 Aug 2020
6 ways HR can ensure cybersecurity for remote workers
HR can partner with IT and other departments to boost security awareness for remote workers and help prevent vicious cyber attacks. Here are six ways to accomplish that. Continue Reading
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Feature
21 Aug 2020
How to motivate remote employees: 5 keys to success
Motivating a remote team is not the same as motivating workers in person. Here's a look at how managers should adapt and the tools they can use to do so. Continue Reading
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Feature
18 Aug 2020
Diversity in customer experience hinges on root-cause analysis
Sandra Mathis and Stephanie C. Harris discuss diversity and inclusion, and the necessity of addressing them at an internal level before customers see change. Continue Reading
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Tip
13 Aug 2020
Pivot to remote performance management: 10 tips
The switch from traditional performance management to remote performance management isn't going to be easy. Here are 10 tips on how to make the transition smoother for employees. Continue Reading
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Feature
07 Aug 2020
4 ways HR and IT can collaborate on employee experience
The COVID-19 pandemic is causing new issues for workers across industries. Here's how HR and IT can collaborate on creating a better employee experience. Continue Reading
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Feature
30 Jul 2020
How to measure employee experience and satisfaction
Employee surveys are a must-have, but you can find employee experience metrics in all sorts of places -- some right under your nose. Here are the best places to look. Continue Reading
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Feature
30 Jul 2020
How to design an employee journey map (with template)
This handy guide shows you how to build your own employee journey map, which is more important than ever as the coronavirus disrupts workforces across the globe. Continue Reading
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Feature
26 Jun 2020
How HR can help boost trust in the workplace
In this Q&A about her book Unleashed, co-author Frances Frei discusses why trust is so important in the workplace and how HR leaders can help maintain it. Continue Reading
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Feature
16 Jun 2020
10 signs your D&I program is failing
In this excerpt from Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, co-authors Frances Frei and Anne Morriss discuss diversity and inclusion program issues. Continue Reading
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Feature
20 May 2020
AI in HR recruitment targets high-demand technology talent
As demand for technology talent persists, even during pandemic times, AI, chatbots and machine learning play an increasingly critical role in hiring choosy candidates. Continue Reading
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Tip
04 May 2020
4 ways to ensure remote workforce success during COVID-19
HR teams are facing new challenges on how to keep employees engaged and productive. Here are four ways HR teams can encourage work-from-home success. Continue Reading
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Tip
23 Apr 2020
How remote contact centers benefit businesses, employees
As businesses move to remote contact center models amid the COVID-19 crisis, they're finding benefits in the form of real estate cost savings and happier employees. Continue Reading
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Tip
21 Apr 2020
HR's role in juggling COVID-19's effects
Corporate HR leaders and their teams have some of the most important roles in dealing with the pandemic's effects on the business. Here's an in-depth look. Continue Reading
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Tip
17 Apr 2020
Renewed focus on contact center trends in 2020
As contact centers move from office settings to remote work environments, businesses renew push for sustainable work-at-home programs, enhanced AI and cloud technologies. Continue Reading
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Tip
06 Apr 2020
How companies can use tech to ramp up remote work productivity
With the sudden spike of employees working from home, companies need to get creative in how they keep employees connected and productive. Here's advice on how to do just that. Continue Reading
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News
02 Apr 2020
Remote team tech Sneek keeps co-workers in view
Sneek, a remote team platform, uses frequently updated photographs of remote workers to connect co-workers together. Continue Reading
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Feature
20 Mar 2020
Transformational HR in 2020: 7 strategies for agility and tech mastery
CHROs and their teams must grow their people, business and technology skills as they focus on curating the employee experience. This roadmap will guide leaders and departments. Continue Reading
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Feature
17 Mar 2020
Clarity key to Southwest Airlines smooth candidate experience
To create a great candidate experience, Southwest Airlines focuses on clarity in its recruiting processes. Here's what that looks like and how chatbots are helping. Continue Reading
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17 Mar 2020
5 tips for HR: Employee communications during coronavirus outbreak
As the future of work changes by the minute, CHROs and their teams serve important roles in managing responses to the coronavirus pandemic. Here are five ways they can take charge of communication. Continue Reading
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Feature
16 Mar 2020
HR response to COVID-19 can lower or boost employee experience
As HR leaders are being tasked with difficult decisions amid the coronavirus pandemic, the employee experience depends on those decisions. Here's how to get them right. Continue Reading
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Tip
16 Mar 2020
Tips for call center crisis management amid coronavirus pandemic
Call centers can receive an influx of calls from customers during times of crisis, such as the COVID-19 pandemic. Here are some steps businesses can take handle the call volume. Continue Reading
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Feature
13 Mar 2020
Josh Bersin on employee experience, fighting HR tech overload
The fever pitch surrounding employee experience -- combined with the glut of tech promising to deliver it -- has left HR overwhelmed. Here's advice to help simplify matters. Continue Reading
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Feature
12 Mar 2020
5 tips for better employee experience journey mapping
Building a better employee experience is not an easy process. Use these journey mapping strategies to get your HR team started on the path toward higher retention rates. Continue Reading
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News
11 Mar 2020
Coronavirus tests Trump's opposition to federal telework
The Trump administration is trying to curtail federal telework. But the new coronavirus may change those plans, as some agencies are starting to shift to remote work. Continue Reading
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Tip
02 Mar 2020
4 ways to implement HR support for remote employees
HR can support employees who work from home so they feel more motivated and included, and in turn, stay productive. These four tips for managing remote employees can help. Continue Reading
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Tip
26 Feb 2020
15 essential employee engagement survey questions
Crafting survey questions that uncover employee engagement issues is challenging. Here are some key questions and a guide to how HR teams can become better test creators. Continue Reading
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Tip
14 Feb 2020
8 HR technology trends CHROs should investigate in 2020
Many emerging HR technologies are solidly in the realm of 'must-haves,' while others remain hype. Here's some advice to help you discern which is which. Continue Reading
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Feature
06 Feb 2020
How to improve data scientist job satisfaction
Hiring data scientists is tough. Keeping them is tougher. However, there are certain things companies can do to minimize the high cost of turnover within their data science team. Continue Reading
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Answer
06 Feb 2020
What capabilities does Qualtrics EmployeeXM offer?
Employee Experience Management tools from Qualtrics are meant to give managers and HR concrete ways to gather feedback and support workers. Here's a look at five features. Continue Reading
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Feature
16 Jan 2020
Top 2020 HR trends: Employee and candidate experience, AI and more
In 2020, business and HR will need to use technology and lead with the employee and candidate experience top of mind. Here's what to know. Continue Reading
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Tip
12 Dec 2019
4 steps to successful contact center technology implementation
Before starting implementation of any new technology in a contact center, it is important to have a strategy to ensure both employee and customer satisfaction. Continue Reading
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News
06 Dec 2019
IT's technology experience problem gets HR tool
Technology deployments have been blamed for loss of productivity and even employee resignations. A new tool from Qualtrics could help IT get on top of bad tech experiences. Continue Reading
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Tip
05 Dec 2019
3 keys to employee engagement measurement
Far too many organizations and their HR departments conduct employee engagement measurement in a way that does more harm than good. Here's how to get it right. Continue Reading
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Feature
20 Nov 2019
6 employee activism lessons HR needs today
Employee activism spiked last year, and experts say that as the 'age of purpose' gathers force, more workers will follow suit. Here are a few of the lessons HR should learn now. Continue Reading
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News
19 Nov 2019
As politics heat up, so do hiring bias worries
The political polarization in the nation is also causing problems in the workplace. Political discussions are more common, and it may impact hiring choices. Continue Reading
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Tip
18 Nov 2019
Contact center agent experience needs massive overhaul
Research shows several areas in which contact centers are failing their agents and what changes organizations are making to improve the experience and reduce turnover. Continue Reading
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Feature
14 Nov 2019
How to use Qualtrics employee experience tool to gather feedback
SAP Qualtrics is meant to be a powerful employee experience tool. Discover its features, feedback software and which products are currently available. Continue Reading
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Feature
11 Nov 2019
Employee engagement necessary for digital transformation projects
With four generations of employees in the workplace and confusion about projects, technology adoption efforts can fall flat. Here's how you can reach your workforce. Continue Reading
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Feature
08 Nov 2019
Continuous Performance Management begins to gain ground
Continuous Performance Management software is inching into companies as the annual appraisal continues to show its age and lack of business value Continue Reading
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News
01 Nov 2019
Employee activism, from composting to protests, is an HR issue
Employee activism may be giving rise to 'green teams' or formal sustainability efforts. The development can be a positive opportunity for employees and provide payback in terms of employee engagement. Continue Reading
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News
04 Oct 2019
Ford's approach to employee activism: Listening
Ford is asking for feedback from employees in an effort to develop its corporate culture. Doing so has led to new ways of measuring how employees feel about the firm. Continue Reading
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Feature
05 Sep 2019
Employee engagement best practices still rely on the human touch
Employee engagement tools can play a critical role in worker productivity and retention, but they need the constant nurturing of executives, managers and HR leaders. Continue Reading
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Feature
20 Aug 2019
Employee engagement technology not a panacea for HR woes
Employee engagement comes in many shapes and forms, leaving employers to scratch their heads at the best way to motivate their workforce. A good starting point? Better communication. Continue Reading
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News
10 Jul 2019
Employee activism challenges HR's employee experience strategy
Employees aren't afraid to challenge their employers on workplace and social issues. That kind of employee activism may challenge HR to rethink its employee experience strategy. Continue Reading
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Feature
02 Jul 2019
Forward-thinking companies are listening to employees
Technologies and programmes amplifying employees’ voices gain interest among companies keen to keep staff loyal and motivated Continue Reading
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News
26 Jun 2019
GM deploys employee recognition software globally
Employee recognition software is having a moment at General Motors Co. The software helps with budgeting and engagement, and the automaker is deploying it to 160,000 employees globally. Continue Reading
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Answer
17 Jun 2019
How to improve candidate matching with AI in HR recruitment
AI in HR recruitment can source talent externally but can also be used to improve internal projects. AI platforms can match qualified existing employees to potential open projects. Continue Reading
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News
13 May 2019
Employee experience strategy boosts American Airlines CX
American Airlines' 'people first' culture starts with the employee and is underpinned by technology. It's not alone in making the workforce more inclusive. Continue Reading
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Tip
19 Feb 2019
Cybersecurity education: How HR can plan for the inevitable
Cybersecurity is a major concern for any organization, but employees continue to be a top threat. HR can help mitigate insider risks by providing regular training and reminders. Continue Reading
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News
08 Feb 2019
Ultimate Software acquisition won't be immune to turnover, culture clash
Ultimate Software's employees own stock that's now worth $331 a share, thanks to a private equity sale. Will this money prompt some to leave? Continue Reading
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News
28 Jan 2019
Social media for recruitment faces a human glitch
Using LinkedIn social media connections to fill jobs may be harder than expected. A study that examined employee referral software found trouble with participation rates. Continue Reading
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News
11 Jan 2019
Government shutdown may sink workplace engagement, hike turnover
The impact of the partial government shutdown on federal employees will unfold long after it ends, creating an HR nightmare. Experts say engagement levels, including employee dedication, may plummet and turnover may increase. Continue Reading