IT staff development and retention
IT staff development and retention planning is critical for CIOs trying to successfully compete in this global market. Some retention incentives CIOs should consider include time off, stock options, flex time, pay increases and more. Find the latest IT staff development and retention information and advice for CIOs, including IT staffing news, tips and other resources, here in this topic section.
Top Stories
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Answer
15 Feb 2023
What does a customer success manager do?
The customer success manager is an essential CX role that takes a proactive approach to ensuring customer loyalty and retention when the sales process is complete. Continue Reading
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Feature
19 Dec 2022
How companies can overcome the IT worker shortage
Research shows organizations are still struggling to bring in IT talent. We identify the reasons why there's a shortage and what CIOs and other IT leaders can do to combat it. Continue Reading
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Feature
19 Oct 2018
Embedded IT, global talent to define future of IT jobs
As more businesses identify as tech companies, what's the future of IT jobs? Many IT teams will work remotely on a gig-by-gig basis and their colleagues will span the globe. Continue Reading
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Feature
17 Oct 2018
Improve your digital transformation plan: 3 tips from EY's Jeff Wong
EY's chief innovation officer believes a successful digital transformation plan rests on building an ecosystem of internal champions and outside experts who don't think alike. Continue Reading
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Feature
17 Oct 2018
EY exec shares strategy for digital transformation in business
EY is recruiting STEM talent, offering employees courses in AI -- and more -- in its quest for a digital business model that can exploit rapid change. Continue Reading
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News
03 Oct 2018
Finding internal data science talent: The right stuff
Fierce competition for data science talent means that CIOs need to look internally for the requisite skills. On the list: curiosity, domain expertise, emotional intelligence. Continue Reading
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Podcast
28 Sep 2018
What HR must know about team collaboration best practices
Step away from Slack -- at least sometimes. That's the message from researchers who say always-on workers may not be helping companies innovate and compete. Continue Reading
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Feature
28 Sep 2018
The information technology budgeting process: One CTO's experience
Budget surprises have the power to take a company's yearly plans from smooth to chaotic. Look at one CTO's journey through the information technology budgeting process in 2018. Continue Reading
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News
26 Sep 2018
Power of AI, limitations of AI in focus at Global AI conference
What's the difference between human and artificial intelligence? At the Global AI conference in Boston, opening day featured tech experts parsing the power of AI and the limitations of AI. Continue Reading
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Feature
18 Sep 2018
How ADP's Executive and Manager Insights tool might disrupt HR
ADP's Executive and Manager Insights mobile app feature is delivering workforce analytics into the hands of both HR and other business leaders, and creating a more strategic business. Continue Reading
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News
14 Sep 2018
AI, data analytics, recruiting tech among HR priorities, leaders say
Leaders from Johnson & Johnson, The Walt Disney Co. and other giants weighed in at HR Tech 2018 on top priorities, such as tech to improve candidate and employee experience. Continue Reading
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News
12 Sep 2018
New tech trends in HR: Josh Bersin predicts employee experience 'war'
Employee experience, AI and team productivity took the spotlight as blooming trends in HR, as outlined by analyst Josh Bersin to a packed house at the 2018 HR Technology Conference & Expo. Continue Reading
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Feature
04 Sep 2018
9 technical challenges of cloud-based HR systems
Many companies are considering cloud HR software systems for their many benefits, but it's important for IT and HR to consider the technical challenges as well. Continue Reading
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Guide
27 Aug 2018
It's a millennial workforce -- here's what HR pros need to know
Millennials want lots of training, quick answers and problems to solve that matter. With the right HR approach, these traits can be to everyone's benefit. Here's why. Continue Reading
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Feature
23 Aug 2018
Three truths about integrated HR systems IT and HR should know
CIOs and their IT teams are often tasked with integrating HR systems, such as incorporating talent management with core HR. Here's advice on making that a successful endeavor. Continue Reading
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News
17 Aug 2018
Deloitte CIO survey: Traditional CIO role doesn't cut it in digital era
New findings from Deloitte show CIOs are not evolving with the times. More than half are stuck in 'trusted operator' mode, which is quickly becoming obsolete. Continue Reading
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Conference Coverage
16 Aug 2018
2018 MIT Sloan CIO Symposium: A SearchCIO guide
The 2018 MIT Sloan CIO Symposium was all about making good on an enterprise digital transformation strategy. Explore the strategic advice, emerging technologies and big ideas from this year’s roster of CIOs, MIT faculty and experts. Continue Reading
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Feature
09 Aug 2018
Four secrets of a successful flexible work arrangement policy
The future of work is flexible, and if your company wants to retain its employees, HR must understand how to make this work for employees -- and the company. Here's how. Continue Reading
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Feature
09 Aug 2018
What it takes to be a steward of your SDN career
When it comes to SDN careers and training, the impetus is on vendors, enterprises and individual network professionals to create and pursue training and certification opportunities. Continue Reading
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Feature
07 Aug 2018
Four continuous performance management best practices
In today's world, using traditional annual reviews to manage performance is as effective as relying on print newspapers to get breaking news. Here's how to make a shift to ongoing feedback. Continue Reading
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Feature
02 Aug 2018
Nine strategies to increase employee engagement and retention
Keeping your workers happy enough that they don't look elsewhere is critical considering today's economy. Here are nine tips to help ensure your success. Continue Reading
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Feature
11 Jul 2018
When running IT like a business, consider the bagel shop
Ciena Corp. CIO Craig Williams expounds on the importance of running IT like a business and how to identify the type of IT people who can execute on that strategy. Continue Reading
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Feature
27 Jun 2018
Three keys to an effective succession planning strategy
Here's what companies and their HR leaders must know about effective succession management, including why it's important and which business and HR functions should be involved. Continue Reading
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Feature
25 Jun 2018
Succession planning best practices you need today
Michael McGowan, who leads the leadership and talent practice at BPI group, a talent management consultancy, shares important advice on how to get succession management right. Continue Reading
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Answer
20 Jun 2018
IT career skills: Does being a specialist make a difference?
When it comes to developing IT skills, is it better to be the jack-of-all-trades or master of one? Airtel's Harmeen Mehta shares her perspective in this ATE. Continue Reading
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Feature
15 Jun 2018
How to create an effective employee retention plan
The unemployment rate is low, and your workers are likely being courted by other companies. Here's how to create retention strategies that will make your workers want to stay put. Continue Reading
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Feature
15 Jun 2018
Recruiting with social media: Tips, tools and challenges
Using social media in your company's recruiting efforts can help you find hidden talent pools and both active and passive candidates. Here's what you need to know. Continue Reading
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News
07 Jun 2018
The future of work requires a new C-suite
CIOs, get ready for C-suite 3.0, where corporate chiefs will have to break out of their silos to future-proof the enterprise. Continue Reading
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Podcast
01 Jun 2018
Four strategies for boosting diversity and inclusion in the workplace
Fidelity Investments' head of talent acquisition weighs in on the importance of inclusiveness, how recruiting can be biased and why technology is critical. Continue Reading
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Podcast
31 May 2018
Six secrets of competitive recruiting best practices
If you're in the market for great talent, you need a stellar recruiting process. Annie Rihn, VP of recruiting at the Zillow Group, offers an inside look at just that. Continue Reading
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News
31 May 2018
Recruiting talent for digital cultures: Tips from McKinsey, Korn Ferry
The C-suite's penchant for hiring in its own image prevents companies from creating a digital culture. Another barrier: assuming HR can find the right people. Continue Reading
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News
29 May 2018
MIT CIO: What is digital culture, why it's needed and how to get it
Creating a digital culture is essential in the age of information, but companies must not lose sight of their core values in the process. Two tech execs show how they're doing it. Continue Reading
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Definition
28 May 2018
intermittent reinforcement
Intermittent reinforcement is the delivery of a reward at irregular intervals, a method that has been determined to yield the greatest effort from the subject. Continue Reading
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Opinion
25 May 2018
The growing ties between networking roles and automation
Network automation is here, bringing with it new demands for network professionals. But these changes should go beyond shifting networking roles, responsibilities and skills. Continue Reading
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News
22 May 2018
Indeed.com releases top 10 most in-demand CIO skills
Job site Indeed.com has released a list of the most in-demand skills for today's CIOs, based on job postings. Experts I talked to said 'most in-demand' doesn't mean most valuable. Continue Reading
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Feature
17 May 2018
How to solve six of the biggest employee retention challenges
Recruiters are enticing workers with new opportunities on an increasingly frequent basis. Give your employees plenty of reasons to stay by addressing the top retention challenges. Continue Reading
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Feature
14 May 2018
Why mobile HR apps are key to engaging deskless workers
Creating a positive experience for deskless workers rests partly on making HR-related tasks easier for them. Here's a look at how mobile technology can help. Continue Reading
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Feature
02 May 2018
3 things HR must know about recruiting analytics
As the war for top talent heats up, analytics can help HR departments gain insights across the candidate search and hiring process. Here's what you need to know. Continue Reading
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Feature
01 May 2018
Five recruiting strategies HR needs in a tight labor market
If you want to hire top talent, you need to get strategic. Here's what organizations and their HR departments can do to win at the game of recruitment. Continue Reading
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Feature
01 May 2018
How AI and machine learning help in upskilling employees
The rapidly changing technology landscape requires companies to change their approach to L&D and deliver more individualized learning. Here's how AI and machine learning may help. Continue Reading
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News
23 Apr 2018
Workplace 'mindfulness' as coping mechanism for AI disruption
Two tech titans investing in the AI tools that automate jobs are also sinking money into workplace mindfulness programs aimed at helping employees become better at being human. Continue Reading
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Tip
19 Apr 2018
Fostering human-machine collaboration is a CIO's job
Uncover why human-machine collaboration was singled out in a Forrester Research report that says it's time for enterprises to embrace AI in the workplace -- and IT has a special role to play. Continue Reading
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Tip
12 Apr 2018
Enterprise digitization's secret ingredient: Fusion teams
Cross-functional or 'fusion' teams are critical to meeting fast-changing digital challenges. Here are the four must-have team attributes for successful enterprise digitization. Continue Reading
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News
11 Apr 2018
Computer vision, machine learning skills help fuel surge in AI jobs
A report by the world's No. 1 job site, Indeed, finds there are more AI jobs than ever, but job-seeker interest is leveling out. What accounts for the dwindling enthusiasm among job hunters? Continue Reading
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Definition
10 Apr 2018
transformative technology
Transformative technology is hardware- and software-based tools designed to enhance human psychological well-being, cognitive function and physical capabilities. Continue Reading
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Feature
05 Apr 2018
Four pillars of a strategic HR framework
As power shifts to candidates, the HR tech landscape explodes and the economy improves, HR professionals are being forced to reinvent their roles. Here's how they should do it. Continue Reading
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Feature
04 Apr 2018
Three ways the employee Net Promoter Score is an HR supertool
Employee experience borrows a number of tools from customer experience, and eNPS is one of the most powerful. Here's a look at what it is, why it matters and how to use it. Continue Reading
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Feature
03 Apr 2018
3 reasons why you need a new corporate learning strategy
Employees are getting more and more difficult to retain. That's why learning and development programs are so critical. Here's how to update yours. Continue Reading
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Definition
28 Feb 2018
SAE International
SAE International is a professional association and standards development organization for the engineering industry, with a special focus on transport sectors such as automotive, aerospace and commercial vehicles. Continue Reading
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Feature
21 Feb 2018
HR plays to win with gamification for learning
At some companies, corporate education has become a tool for engagement and employee experience. See how gamification is putting the 'fun' in learning fundamentals. Continue Reading
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Answer
15 Feb 2018
How is startup culture different from a proven company?
Expert Gerie Owen discusses the differences between a startup culture and an established company's work environment. Learn more about which would work best for you. Continue Reading
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Feature
12 Feb 2018
Red Hat CIO talks open hybrid cloud, next-generation IT
Deploying his company's open hybrid cloud product, preparing for next-generation IT, building an 'inclusive meritocracy' -- Red Hat CIO Mike Kelly talks turkey with SearchCIO. Continue Reading
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News
05 Feb 2018
Critical elements CIOs need to build an AI team
Top-notch recruiters, organizational structures that engender trust, and attention to ethics are key to ensuring your AI team succeeds. Continue Reading
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Feature
02 Feb 2018
Seven creative strategies for reducing employee stress
Americans are stressed, and job anxieties are a major cause. Here's what some employers are doing to make sure their employees are happy -- and not looking for their next gig. Continue Reading
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Feature
02 Feb 2018
Secrets of winning at your employee experience strategy
Marketing software company HubSpot has landed on numerous best places to work lists, but press about its workplace hasn't been all rosy. CPO Katie Burke shares thoughts on both. Continue Reading
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Feature
30 Jan 2018
HubSpot CPO shares HR technology strategy wisdom
For marketing software company HubSpot, HR technology decisions are led by strategy and employee experience, not by shiny object syndrome. Here's a look. Continue Reading
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Feature
11 Jan 2018
The four hottest HR technology trends for 2018
HR technology is growing at breakneck speed as companies look for better ways to attract and understand talent, as well as boost the employee experience. Here's a look. Continue Reading
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Feature
09 Jan 2018
Seven corporate wellness trends for 2018 -- and beyond
If you think a corporate wellness program begins and ends with giving employees a Fitbit, it's time to do some homework on the next-generation of health promotion programs. Continue Reading
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Feature
10 Oct 2017
The nine best ways to boost workplace mindfulness success
A corporate mindfulness program can help your employees become more productive and can support your wellness efforts. Here's a look at how to get it right. Continue Reading
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Opinion
01 Aug 2017
Interfacing with an information technology entrepreneur
E. Kelly Fitzsimmons started with coconuts and then sold four companies. A serial entrepreneur discusses security and technology startups and why embracing failure works. Continue Reading
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Feature
29 Jun 2017
Run a hackathon event that pays off -- and draws women
IBM Watson Health's chief scientist explains how a hackathon event can pay dividends for a company, provided it's run right. Plus, advice on how to get more women to hackathons. Continue Reading
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Feature
16 Jun 2017
The future of workplace structure: Cross-functional teams, AI impact
The digital workplace, including the CIO shop, is moving toward cross-functional collaboration, greater openness to outside contributors and the uptake of artificial intelligence. Continue Reading
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Opinion
01 Jun 2017
Wendy Nather: 'We're on a trajectory for profound change'
This former CISO talks about her uncharted path from international banking to industry analysis. What's next for infosec? We ask the security strategist those questions and more. Continue Reading
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Opinion
03 Apr 2017
Chenxi Wang discusses DEF CON hacking conference, 'Equal Respect'
Grassroots efforts to shift cultural thinking in information security have had a positive effect, the former professor of computer engineering says. Continue Reading
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Tip
24 Mar 2017
Two IT leadership strategies that made me a successful CIO
A new way to prioritize IT activities and an epiphany about leadership made all the difference in Niel Nickolaisen's career as an IT leader. Read about these two IT leadership strategies. Continue Reading
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Tip
14 Mar 2017
Break the bottleneck with this new IT/business engagement model
CIO teams need to interact more directly with business stakeholders -- from the digital sophisticates to the digital naïfs. Here are five elements of a new business engagement model. Continue Reading
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Tip
09 Mar 2017
The power of positive four-letter words to unlock employee potential
Four-letter words like can't and don't crush an employee's potential and quash creativity. Have the courage to use positive four-letter words and watch what happens. Continue Reading
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Feature
08 Mar 2017
Which track on the Salesforce certifications list is right for you?
The Salesforce certification list seems long and complicated. But it's not -- if you break it down into tracks and look at salary data for ROI on training. Continue Reading
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Tip
20 Feb 2017
Product line management is fundamental to the new IT operating model
Digital transformation requires CIOs to rethink the way IT operates. At the center of the new IT operating model is product line management, explains CEB's Matt McWha. Continue Reading
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News
29 Dec 2016
Teaching leadership to Millennials? First, get used to them
Teaching leadership skills is critical in a changing world, MIT's John Van Maanen says, but coaching Millennials comes with unique challenges. Continue Reading
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Opinion
28 Nov 2016
To be leaders, technical professionals must move beyond IT expertise
Technical professionals sometimes flounder when adapting to leadership roles. Here are the four critical skills that they must strengthen to become high impact business leaders. Continue Reading
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Tip
30 Sep 2016
Become a change agent: Stop procrastinating
Don't be like the white-haired bride and groom who put off the big event until they could afford it. Now is the time for action, says organizational agility expert Joseph Flahiff. Continue Reading
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Tip
29 Mar 2016
Three keys to a good business reorganization
The typical reorg evokes fear, stress and suspicion -- and kills productivity. Here's how to change that. Continue Reading
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Tip
31 Aug 2015
Larry Wall's programmer virtues and 'vices'
IT pros who are lazy, impatient and hubristic are just what CIOs need. Gartner analyst Danny Brian explains why in this SearchCIO tip. Continue Reading
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News
08 Apr 2014
Seven not-so-obvious roles your analytics pro will have to play
What skills do CIOs need to develop or bring in-house to take on big data and advanced analytics? Here are some not-so-obvious candidates. Continue Reading
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Tip
20 Mar 2014
Free IT templates for CIOs and technology managers
SearchCIO rounded up free IT templates from around the Web to help technology managers organize their IT departments, projects and service offerings. Continue Reading
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Definition
26 Aug 2013
Pareto principle
The Pareto principle, also known as the 80/20 rule, is a theory maintaining that 80 percent of the output from a given situation or system is determined by 20 percent of the input. Continue Reading
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Tip
01 Nov 2012
Free IT organizational structure chart templates for the CIO
Use these free IT organizational structure chart templates to illustrate the relationships and hierarchy between various IT roles in your enterprise. Continue Reading
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News
22 Oct 2012
SAP Pumps Up Mobile Analytics Power
Financial planning app, SAP Business Planning and Consolidation, goes mobile, in continued build out of mobile analytics portfolio. Continue Reading
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News
22 Oct 2012
Are CFOs Turning Into CIOs -- and Should They?
The use of Big Data for effective decision-making has many CFOs questioning where their role ends and the CIO's role begins. Continue Reading
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News
22 Oct 2012
Some CFOs Still Find Cloud Ominous
A new survey says most CFOs are aware of the cloud’s benefits, but still resist making the move. What’s up? Continue Reading
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News
22 Oct 2012
Email-Based Collaboration Ineffective, Frustrating for Businesses
Collaboration and email are critical components to a successful business, but companies are unsatisfied with the way the two fit together. Continue Reading
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News
22 Oct 2012
User site visits aid with ERP implementation prep
Learn how user site visits and proper executive education are critical to ERP implementation success in this tip. Continue Reading
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News
22 Oct 2012
How Can CFOs Help Fix Talent Management?
When accounting professional organizations start sponsoring surveys looking at human capital management, things are reaching the tipping point. Continue Reading
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News
22 Oct 2012
Smarter Automation in Recruiting and Sourcing
If used correctly, the right technology in the right areas of your process can help free up your recruiters' time for more important tasks. Continue Reading
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News
22 Oct 2012
2013 budget outlook: The two faces of the tech hiring crunch
Two CIOs have different 2013 budget outlooks, but one problem in common: Tech hiring is tough. Continue Reading
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News
22 Oct 2012
Impressions From HR Technology Conference 2012
Collecting my thoughts from this year’s conference, I focus not on the substantive trends in HR technology but rather on the show’s gestalt. Continue Reading
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News
22 Oct 2012
Pump the brakes on cloud adoption, except SaaS
Cloud adoption is going strong, but could never live up to the hype around it -- except when it comes to SaaS. Continue Reading
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News
03 Jul 2012
Girls who code may become women in computer science
Girls Who Code seeks to give teenage girls the skills to pursue degrees in technology and join the sparse ranks of women in computer science. Continue Reading
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Quiz
21 Jun 2012
Millennials 101: Test yourself with our generational diversity quiz
As the Millennial generation enters the workforce, CIOs are balancing a lot of generational diversity. Test your knowledge about managing Millennials. Continue Reading
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News
19 Jun 2012
Buddying up to HR to solve your tech hiring headache
CIOs looking for allies in the IT revolution will want human resources on their side in facing the challenge of tech hiring. Continue Reading
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News
18 Jun 2012
What the Queen of Soul can teach about social CRM
In this week's roundup of interesting items from around the Web, we present a musical key to social CRM, Google's search for love and more. Continue Reading
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News
13 Jun 2012
Relocated, remote workers may be worth financial risk
Fearing the financial risk, many companies are missing out on IT talent by not considering hiring remote workers or paying for relocation. Continue Reading
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News
01 Jun 2012
Filling soft skills gap may be easier than you think
Some of our readers responded to a recent story about the perceived soft skills gap in IT suggesting the talent leaders are seeking could be all around them. Continue Reading
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Tutorial
03 May 2012
Enterprise CIO project management resources guide
Project management success requires proper planning, a dedicated team and a deft CIO touch. Learn more in this project management resources guide. Continue Reading
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News
28 Apr 2012
Promoting innovation, from boss-less offices to tweaking big data
This week's roundup of tidbits from the Web includes ways of promoting innovation, as well as talent in the workplace. Continue Reading
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News
30 Mar 2012
Teamwork is important, folks at the top say
Teamwork is important. Two born leaders tell CIOs why. Continue Reading
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News
16 Mar 2012
Where are the women in computer science?
Women are nearly at parity with men when it comes to bachelor's degrees in science and engineering. So, why are so few women in computer science? Continue Reading
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News
19 Jan 2012
CIOs: Should your next IT hire be a consumer advocate?
How IT shops are changing and whom CIOs need to hire are big topics in the age of cloud and mobility. Should consumer advocates be on the list? Continue Reading
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Tutorial
04 Jan 2012
An enterprise guide to CIO roles and responsibilities
Get answers to questions about IT career issues, salaries, budgets, spending and staff development in this guide to CIO roles and responsibilities. Continue Reading
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News
23 Dec 2011
Overtime pay limit could put CIOs in a tough spot
A bill limiting overtime pay for IT workers is one more example of politicians putting corporate interests ahead of individual workers, opponents say. Continue Reading
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News
30 Nov 2011
A strong BYOD policy should be SOP
The desire for device flexibility is now a scary fact of life for IT managers. Now's the time to take control, before it becomes a beastly problem. Continue Reading