452 Results for:SLA

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How ITSM can help CIOs drive SLAs in a multi-cloud environment

By Linda Tucci 29 Sep 2018

How do CIOs drive service level agreements (SLAs) in a multi-cloud environment? That's an important question when at issue is an end-to-end IT service involving many cloud providers, and the goal ... Read More

Inside SolarWinds’ observability playbook

By Aaron Tan 22 Sep 2022

SolarWinds’ CEO Sudhakar Ramakrishna talks up the company’s observability playbook and offers a glimpse into its technology roadmap Read More

12 DevOps KPIs you should track to gauge improvement

By Mike Pfeiffer 21 Dec 2021

What's missing from your DevOps workflow? Cold, hard, impartial numbers. Track these key metrics to ensure DevOps processes achieve stated goals. Read More

How Lenovo is making the transition into services

By Aaron Tan 04 Jul 2022

Although Lenovo is late to the as-a-service game, it is making headway through its One Lenovo and services-led transformation strategies, says a top company executive Read More

Same-day delivery firm CitySprint fields Salesforce for customers

By Brian McKenna 12 Aug 2021

Same-day delivery specialist CitySprint uses Salesforce across its contact management, sales and marketing teams Read More

SASE – Does It Need Underpinning With A Global Private Backbone Network?

By Steve Broadhead 17 Jan 2021

Previously, in this blog space we looked at cloud application acceleration and how it might finally kill off the wounded beast that never dies that is MPLS, and how SASE can be an underlying ... Read More

Customers get new dual-region Google Cloud Storage option

By Carol Sliwa 11 Oct 2018

Google updated its cloud storage with higher availability SLAs and a new dual-region option designed to give customers greater control over their data. Read More

AWS month in review: Cloud SLAs abound

By Trevor Jones 31 Jan 2019

AWS added 11 cloud SLAs to its platform in January as it continues to lure enterprises to higher-level services. The contracts should make the services more palatable to organizations that require ... Read More

Saudi Arabian organisations choose to outsource to improve cyber security posture

By Pat Brans 06 Sep 2022

Overwhelmed by rising threats and a growing number of government mandates, many organisations in Saudi Arabia are looking for outside help to take care of cyber security Read More

As Atlassian cloud push ramps up, users assess migration

By Beth Pariseau 03 Apr 2020

Atlassian's cloud products offer sought-after enterprise features and extend integrations, but some organizations will still struggle to transition from its on-premises tools. Read More